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Playa Canek Beachfront Eco Hotel

3.0 star property
Beachfront hotel with full-service spa

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Photo gallery for Playa Canek Beachfront Eco Hotel

Exterior
Penthouse Two Bedroom Ocean View | Terrace/patio
Superior Family Suite | 1 bedroom, in-room safe, desk, bed sheets
Penthouse Two Bedroom Ocean View | Private kitchen
Penthouse Two Bedroom Ocean View | Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Breakfast included
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Beachfront Suite

Beachfront Suite | 1 bedroom, in-room safe, desk, bed sheets

Beachfront Suite

Highlights

Patio
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 40 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Room with Garden View

King Room with Garden View | 1 bedroom, in-room safe, desk, bed sheets

King Room with Garden View

Highlights

Patio
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Garden View

Double Room with Garden View | 1 bedroom, in-room safe, desk, bed sheets

Double Room with Garden View

Highlights

Patio
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Family Suite

Superior Family Suite | 1 bedroom, in-room safe, desk, bed sheets

Superior Family Suite

Highlights

Patio
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 80 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for King Suite with Garden View

1 bedroom, in-room safe, desk, bed sheets

King Suite with Garden View

Highlights

Patio
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Garden Queen Room with Balcony

Garden Queen Room with Balcony | 1 bedroom, in-room safe, desk, bed sheets

Garden Queen Room with Balcony

Highlights

Patio
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Beachfront King Room with Balcony

Superior Beachfront King Room with Balcony | 1 bedroom, in-room safe, desk, bed sheets

Superior Beachfront King Room with Balcony

Highlights

Patio
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Two Bedroom Ocean View

Penthouse Two Bedroom Ocean View | 1 bedroom, in-room safe, desk, bed sheets

Penthouse Two Bedroom Ocean View

Highlights

Patio
Air conditioning
Kitchenette
Smart TV
Ceiling fan
2 bedrooms
Private bathroom
Free bottled water
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Large Twin Sofa Bed

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About the neighborhood

Map
Carretera Boca Paila Km 8.3, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 3 min walk - 0.2 miles
  • Ven a la Luz Sculpture - 13 min walk - 0.7 miles
  • SFER IK - 5 min drive - 3.1 miles
  • Playa Paraiso - 11 min drive - 5.5 miles
  • Tulum Mayan Ruins - 16 min drive - 8.4 miles

Getting around

  • Tulum Intl. Airport (TQO) - 62 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬7 min walk
  • ‪Hartwood - ‬7 min walk
  • ‪La Taqueria - ‬9 min walk
  • ‪Arca - ‬6 min walk
  • ‪K’arma - ‬8 min walk

About this property

Playa Canek Beachfront Eco Hotel

Hotel near Tulum Beach
You can look forward to free continental breakfast, a beach bar, and a terrace at Playa Canek Beachfront Eco Hotel. Treat yourself to a massage at the onsite spa. The on-site restaurant offers breakfast and lunch. A coffee shop/cafe, a garden, and a bar are available to all guests.
Other perks include:
  • Bike rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, a front-desk safe, and newspapers in the lobby
  • Tour/ticket assistance, a gift shop, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Playa Canek Beachfront Eco Hotel boast perks such as air conditioning, in addition to amenities like safes and free bottled water.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • Patios, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 15 per day)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • 3 buildings
  • Built in 2014
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Air conditioning is available at this property from 8 PM-7 AM only.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

This property does not allow children

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 8)
  • Self parking fee: USD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Playa Canek Beach Hotel Tulum
Playa Canek Beach Hotel
Playa Canek Beach Tulum
Playa Canek Beach
Playa Canek Boutique Eco Hotel Tulum
Playa Canek Boutique Eco Tulum
Playa Canek Boutique Eco
Playa Canek Beachfront Eco Hotel Tulum
Playa Canek Beachfront Eco Tulum
Playa Canek Beachfront Eco
Playa Canek Boutique Eco Hotel
Playa Canek Beachfront Eco
Playa Canek Beachfront Eco Hotel Hotel
Playa Canek Beachfront Eco Hotel Tulum
Playa Canek Beachfront Eco Hotel Hotel Tulum

Frequently asked questions

Is Playa Canek Beachfront Eco Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Canek Beachfront Eco Hotel?

Self parking is available for USD 15 per day.

What time is check-in at Playa Canek Beachfront Eco Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Playa Canek Beachfront Eco Hotel?

Check-out is at noon.

Does Playa Canek Beachfront Eco Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 85 per vehicle applies.

Where is Playa Canek Beachfront Eco Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Ven a la Luz Sculpture, Tulum Beach, and Sian Ka'an Biosphere Reserve. Jaguar Park and SFER IK are also within 3 mi (5 km).

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Playa Canek Beachfront Eco Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 99 out of 254 reviews
Rating 8 - Good. 63 out of 254 reviews
Rating 6 - Okay. 43 out of 254 reviews
Rating 4 - Poor. 25 out of 254 reviews
Rating 2 - Terrible. 24 out of 254 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ian

Liked: Cleanliness
Pleasant stay for me and my family.
Stayed 1 night in Apr 2025

6/10 Okay

Alma

Liked: Cleanliness
The tranquility and the friendly staff made my stay memorable but the room we stayed in had several holes in the roof which made my kids scared
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The small parking but the staff was very helpful.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach location. Food nearby
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very small place with a lovely caretaker and his lovely dog. We loved going out for beach walks accompanied by the super friendly and obedient dog.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y’all the staff was so nice. I LOVED this property. The beach is directly behind the hotel. The only downfall is because this is an eco hotel, the air only works during certain times. But it was worth the stay and price!
Stayed 3 nights in May 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fun place to stay! Perfect spot for fun and relaxation. Great staff. Awesome bar happy hour/ restaurant.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect for a no-frills beach trip. The staff was phenomenal, friendly, and helpful. Service was great and the staff also was great at sharing local info and recommendations. Couldn’t be easier to walk out of your hotel room and onto the beach with a full bar and cozy beach beds. Gave four stars on facilities only because the AC was down one night because of a power outage so that was a hot night, but was there for 5 nights total with no issues.
Stayed 5 nights in Mar 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location! Amazing oceanfront view!

We had an amazing time!! The staff and service was excellent. Highly recommend and looking forward to come back and stay at Playa Canek. Thanks again!! Sandra & Jessica
Stayed 3 nights in Feb 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach vaca

I just had the best time. Drinks and ceviche were great. Sounds of the ocean all night was amazing. Would def return Bruno the owner was so personable and kind!!
Stayed 5 nights in Jan 2024

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gilbert was accommodating and provided excellent customer service! We booked the night of arrival and everything was perfect
Stayed 2 nights in Dec 2023

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay with Playa Canek! The staff is incredibly kind and helpful, and you cannot beat walking from your room to a perfect beach with soft sand and crystal clear water. Our AC didn’t work one the nights we were there, and we couldn’t adjust the temperature during our stay when it was on, but this was pretty minor and otherwise we had a really wonderful time. Would stay here again!
Stayed 4 nights in Feb 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The entrance is not attractive at all. As long as the price continues to be reasonable. We will come back. Highly recommend beachfront rooms. 3rd floor. Great view.
Stayed 7 nights in Apr 2024

2/10 Terrible

Canaan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a scam. We prepaid for our two night stay in full, on Expedia with itinerary numbers and confirmation numbers to prove it. The manager refused to give us a room, claiming he was in some sort of feud with Expedia and wasn’t getting paid. He demanded we pay him directly, AGAIN for the same room. Over an hour on the phone with Expedia, and Expedia told us to just pay again for the room, and that they’d refund us later. Guess what, Expedia lied and refused to refund us after the trip. We had to contest the charges with our credit card company and weeks after our trip we’re still fighting it out between Expedia who lied, our credit card company, and the hotel which doesn’t respond to anyone by phone or email. AVOID AT ALL COSTS. It’s a SCAM
Stayed 2 nights in Jan 2025

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in May 2024

10/10 Excellent

Devlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the simple elegance of the property. The penthouse suite was reasonably priced relatively speaking, had amazing views and was ad advertised w/ plenty of space. The location was also A for enjoying the Tulum beach hotel / restaurant zone within walking distance. Staff was friendly and helpful, A/C at night was just what you needed for a good rest, and breakfast while small hit the spot daily to start the day off with a snack.
Stayed 4 nights in Jan 2023

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing! We really enjoyed our stay here. Super affordable and the place is stunning! The free breakfast was amazing and the massages we got were incredible! The only downside we had staying here was that there’s extremely limited parking (6 spots) and if there’s no room for you, you have to park across the street for $18 a night. Also, the pool pictured online, is a private pool not accessible to guests.
Stayed 4 nights in Feb 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple barefoot paradise

I wanted a true room on the beach mixed in with the jungle and this hotel delivered in full! Just. Wonderful. After staying in Cancun I craved the completely opposite experience. The hotel almost melted in to the beach and i slept with the door open to hear the surf which was literally only 50 feet away. I loved it!
Stayed 3 nights in Nov 2023

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My beach front room, the only thing I didnt like waws that they shut down the power during the day

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 11 nights and had a fantastic time. The hotel is a wonderful place to have a vacation. Paulina in such an amazing hostess. Bruno is a wonderful owner and host. The staff are all super helpful and friendly. This is a small family owned hotel with that special touch. Do not expect all areas to have personnel at all times. But they are easy to find and so very helpful. The access to the beach is perfect. Our room on the third floor was so beautiful with an amazing view of the beach, sunrises and moon rises. We would highly recommend.

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We loved our stay, food is amazing and far cheaper than places right off the street. Every single person there was helpful, from the bartender to the office receptionist waly. They literally remembered our names and orders… amazing stay. Oh and the two masseuse ladies WOW. BUT, be mindful that even though it’s pricy, restrooms are ZERO soundproof, very low water pressure, no dryer is provided, and they are super limited with their towels.

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The family suite is LOVELY but so freaking noisy!! We could hear dogs bark, all the cats drive by, so hard to sleep. Aside from that this room was PERFECT.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Amazing view! Would be great to have a kettle and hair dryer and small fridge. Or at least have option to borrow some from front desk for use during our stay. Also boogie boards to borrow would be great as well. And more hooks in bathroom for towels. This was our second stay here and would definitely come back again. Great staff and thanks to Fernando at the bar and Jessie our cleaning person!
Stayed 3 nights in Dec 2022

6/10 Okay

Ray

Liked: Cleanliness, amenities, property conditions & facilities
No parking available
Stayed 1 night in Jul 2022

8/10 Good

Yajaira

Liked: Cleanliness, property conditions & facilities
They need ac
Stayed 1 night in Mar 2022