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Aparthotel

Otonomus Tulum

Property class: 2.5

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Photo gallery for Otonomus Tulum

A modern lobby with a reception desk, seating area, and a pool. - Otonomus Tulum (Tulum)
A modern living room with a low wooden bench, two potted plants, a round stone table, and a framed picture on the wall. - Otonomus Tulum (Tulum)
A modern bedroom with a wooden headboard, a hanging light fixture, and a wall-mounted feather decoration. - Otonomus Tulum (Tulum)
A modern interior with a wooden desk, two chairs, a sofa, and large potted plants. - Otonomus Tulum (Tulum)
A modern kitchen with a white countertop, three wooden stools, and a hanging light fixture. - Otonomus Tulum (Tulum)
Otonomus Tulum provides amenities like a terrace and laundry facilities. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio, 1 King Bed, Private Pool, Ground Floor

A modern bedroom with a wooden headboard, a large bed, bedside tables, and a decorative leaf wall hanging.

Studio, 1 King Bed, Private Pool, Ground Floor

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Private Pool, Pool View

A modern living room with a sofa, a coffee table, and a TV mounted on the wall.

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

A modern living room with a large window, a flat-screen TV mounted on the wall, a wooden console table, and a rustic vase on a round table.

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Comfort Studio, Balcony

A modern living room with a sofa, a dining area with stools, a ceiling fan, and a large window with curtains.

Comfort Studio, Balcony

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Balcony

A modern hotel room with two beds, wooden headboards, and a neutral color scheme.

Comfort Apartment, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

A modern bedroom with a wooden bed frame, white bedding, and a unique wall hanging of variously shaped leaves.

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Studio, Valley View

A modern living room with a sofa, a dining area with stools, a ceiling fan, and a large window with curtains.

Deluxe Studio, Valley View

  • Valley view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, Private Pool, Sea View

A modern living room with a sofa, a dining area with stools, a ceiling fan, and a large window with curtains.

Deluxe Studio, Private Pool, Sea View

  • Sea view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

A modern kitchen with wooden cabinets, a dining area with a round table and chairs, and a staircase leading to an upper level.

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

  • Valley view
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

A modern kitchen with a central island, bar stools, and pendant lighting.

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

A modern kitchen with a central island, dining area with chairs, and a large window providing natural light.

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

  • Valley view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

A hotel room with two beds, a large window with curtains, a woven light fixture, and a wooden headboard.

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

  • Sea view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Exclusive Apartment, 1 King Bed, Private Pool

A modern bedroom with a wooden headboard, a bedside table with a lamp, and a large window.

Exclusive Apartment, 1 King Bed, Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Tulum is home to Otonomus Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
View more Aparthotels in Tulum
Map
Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765

What's nearby

  • A coastal landscape with a clear blue sky, turquoise waters, and a historic stone structure on a cliff overlooking the beach.
    Tulum Beach
    11 min walk - 0.6 miles
  • A coastal area with a historical stone structure, a beach, and clear blue waters.
    Playa Paraiso
    9 min drive - 3.8 miles
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    12 min drive - 4.7 miles
  • A stone with 'Xeh' carved on it surrounded by trees and birds.
    Xel-Há Park
    25 min drive - 17.8 miles
  • SFER IK
    3 min drive - 1.4 miles

Getting around

  • Tulum Intl. Airport (TQO)
    47 min drive

Restaurants

  • Papaya Playa Beach Club
    3 min drive
  • Taboo Beach Club
    3 min drive
  • Kin Toh
    4 min drive
  • Charly´s Vegan Tacos
    4 min drive
  • Mateos
    16 min walk

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Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking and van parking available

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen island
  • Refrigerator
  • Stovetop

Bedrooms

  • Bed sheets provided

Bathroom

  • 1 bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 55-inch smart TV with digital channels
  • Tablet computer

Outdoor areas

  • Deck/patio
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Null
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Guidebooks
  • Housekeeping (on request)
  • Limited-hour front desk
  • Meal delivery service
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 48 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Individually decorated
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Turn off the lights and lock the doors

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 009-047-006875/2025

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Otonomus Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Otonomus Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Otonomus Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Otonomus Tulum?

Check-out is at 11:00 AM.

Where is Otonomus Tulum located?

Situated in Tulum, this aparthotel is within 1 mi (2 km) of SFER IK and Tulum Beach. Jaguar Park and Tulum National Park are also within 2 mi (3 km).

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Reviews

Otonomus Tulum Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Property conditions & facilities
Rating 10 - Excellent. 189 out of 291 reviews
Rating 8 - Good. 55 out of 291 reviews
Rating 6 - Okay. 17 out of 291 reviews
Rating 4 - Poor. 12 out of 291 reviews
Rating 2 - Terrible. 18 out of 291 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Our stay at otonomus Tulum was amazing. Great location, we had a hire car and transport is a must. All staff were lovely and accommodating. Thank you for making our stay beautiful.
Stayed 14 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
If was very clean and modern. The private pool was a surprise to us and it made our stay twice as good.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The staff was very helpful even the nightly security we enjoyed our stay!
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent service . We will return next year.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Modern, nice and spacious accommodation. Very friendly and helpful staff. Excellent value!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The staff are incredible and the place is perfect for a Tulum getaway. A must stay
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Check-in
Disliked: Communication
The room was nice, but last day we had lots of ants in the room so we decide to leave for another hotel The staff was very nice
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Hotel has excellent location from town and the beach, hotel has nice pool and best rooms have kitchen space to cook meals
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Staff very helpful; felt at home; although, surrounding area not nice; location far from beach and city center.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication
I love this place and the workers are really nice and helpful
Hallway
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Friendly staff, nice stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, modern, and friendly staff. Very helpful ensured my stay was comfortable.
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a Wonderful stay , the hotel is clean and the service was amazing!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
the room was so clean and i enjoyed the stay a lot additionally the staff was so friendly !!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room loved everything about the place
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our stay at Otonomous very much. Staff were courteous, helpful and welcoming. The hotel had a comfortable organic decor and vive.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Clean rooms and amazing staff , I highly recommend this place , so peaceful and quiet.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Rooms were clean and spacious. Staff was very accommodating
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
nice big pool value for your may rooms furniture need a little of tlc
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The apartments are spacious, clean and modern. The pool is beautiful and a calm, welcoming space to chill out while on holiday. The staff were so friendly and helpful with anything needed. They were very kind and happy.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great! Great staff as well
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check in, friendly staff, clean rooms, comfy beds and a good location. My family loved seeing the sunrise over the ocean from the roof.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Great stay

Kurt and all the staff friendly and awesome !
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very helpful, place was clean in room and public areas, quiet for the most part (little construction work next door)
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and private, we will definitely come back
Stayed 1 night in Jun 2025