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Aparthotel

Otonomus Tulum

4.5 star property
Luxury aparthotel with spa services and an outdoor pool

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Photo gallery for Otonomus Tulum

Terrace/patio
Front of property
Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View | 1 bedroom, individually decorated, free WiFi, bed sheets
Exclusive Apartment, 1 King Bed, Private Pool | Terrace/patio
Exclusive Apartment, 1 King Bed, Private Pool | Living area | 55-inch Smart TV with digital channels, tablet

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Spa
  • Pet friendly

Room options

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Showing 13 of 13 rooms

View all photos for Comfort Apartment, 1 Bedroom, Balcony

Comfort Apartment, 1 Bedroom, Balcony | 1 bedroom, individually decorated, free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Refrigerator
Smart TV
  • 66.1 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

1 bedroom, individually decorated, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Refrigerator
Smart TV
  • 89.3 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View | 1 bedroom, individually decorated, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Refrigerator
Smart TV
  • 89.3 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View | 1 bedroom, individually decorated, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Refrigerator
Smart TV
  • 89.3 sq m
  • 2 bathrooms
  • Valley view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Exclusive Apartment, 1 King Bed, Private Pool

Exclusive Apartment, 1 King Bed, Private Pool | 1 bedroom, individually decorated, free WiFi, bed sheets

Exclusive Apartment, 1 King Bed, Private Pool

Highlights

Deck/patio
Separate dining area
Individually decorated
Air conditioning
Kitchen
Refrigerator
Smart TV
Washer/dryer
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

1 bedroom, individually decorated, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Refrigerator
Smart TV
  • 66.1 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Studio, Private Pool, Pool View

Studio, Private Pool, Pool View | 1 bedroom, individually decorated, free WiFi, bed sheets

Studio, Private Pool, Pool View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Refrigerator
Smart TV
  • 46.3 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

1 bedroom, individually decorated, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Refrigerator
Smart TV
  • 66.1 sq m
  • 1 bedroom
  • 2 bathrooms
  • Valley view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Comfort Studio, Balcony

1 bedroom, individually decorated, free WiFi, bed sheets

Comfort Studio, Balcony

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Refrigerator
Smart TV
  • 46.3 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, Valley View

1 bedroom, individually decorated, free WiFi, bed sheets

Deluxe Studio, Valley View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Refrigerator
Smart TV
  • 46.3 sq m
  • Studio
  • 1 bathroom
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Comfort Apartment, 1 Bedroom, Private Pool, Pool View | 1 bedroom, individually decorated, free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Refrigerator
Smart TV
  • 66.1 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | 1 bedroom, individually decorated, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Refrigerator
Smart TV
  • 89.3 sq m
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Studio, Private Pool, Sea View

1 bedroom, individually decorated, free WiFi, bed sheets

Deluxe Studio, Private Pool, Sea View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Refrigerator
Smart TV
  • 46.3 sq m
  • Studio
  • 1 bathroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765

What's nearby

  • Tulum Beach - 9 min walk - 0.5 miles
  • Ven a la Luz Sculpture - 4 min drive - 2.0 miles
  • Las Palmas Public Beach - 8 min drive - 3.3 miles
  • Playa Paraiso - 9 min drive - 3.8 miles
  • Tulum Mayan Ruins - 14 min drive - 6.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬3 min drive
  • ‪Kin Toh - ‬20 min walk
  • ‪Chambao - ‬3 min drive
  • ‪Mateos - ‬16 min walk
  • ‪Taboo Beach Club - ‬3 min drive

About this property

Otonomus Tulum

Luxury aparthotel with spa services and an outdoor pool
Along with an outdoor pool, this smoke-free aparthotel has spa services and concierge services. WiFi in public areas is free. Additionally, laundry facilities and tour/ticket assistance are onsite. Each apartment boasts a tablet computer and offers free WiFi and a kitchen. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Housekeeping is available on request.
Otonomus Tulum offers 48 air-conditioned accommodations with tablet computers and washers/dryers. These individually decorated accommodations include kitchen islands. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 55-inch Smart televisions come with digital channels. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking and van parking available

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen island
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 55-inch smart TV with digital channels
  • Tablet computer

Outdoor areas

  • Deck/patio
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: USD 100 per pet per stay
  • Service animals exempt from fees
  • One-time cleaning fee: USD 50

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Guidebooks
  • Housekeeping (on request)
  • Limited-hour front desk
  • Meal delivery service
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 48 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Individual decor
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 0 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Otonomus Tulum Tulum
Otonomus Tulum Aparthotel
Otonomus Tulum Aparthotel Tulum

Frequently asked questions

Does Otonomus Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Otonomus Tulum pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per pet, per stay. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at Otonomus Tulum?

There is free parking nearby.

What time is check-in at Otonomus Tulum?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Otonomus Tulum?

Check-out is at 11:00 AM.

Where is Otonomus Tulum located?

Situated in Tulum, this luxury aparthotel is within 1 mi (2 km) of SFER IK and Tulum Beach. Jaguar Park and Tulum National Park are also within 2 mi (3 km).

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Otonomus Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 96 reviews
Rating 8 - Good. 16 out of 96 reviews
Rating 6 - Okay. 4 out of 96 reviews
Rating 4 - Poor. 3 out of 96 reviews
Rating 2 - Terrible. 4 out of 96 reviews

9.4/10

Cleanliness

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
The property looks amazing and the service was phenomenal!
Stayed 2 nights in Jul 2025

10/10 Excellent

Keny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great area
Stayed 3 nights in Jun 2025

10/10 Excellent

Charlene

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Thank you!!
Stayed 7 nights in May 2025

10/10 Excellent

Jose Eduardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo excelente
Stayed 2 nights in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and private, we will definitely come back
Stayed 1 night in Jun 2025

10/10 Excellent

Bratislava

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Property:)
Stayed 7 nights in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
The day manager was a good man, and the property was nice, i realize that the area is being built constructed, they need some food choices within walking distance
Stayed 3 nights in Jul 2025

10/10 Excellent

Shilo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place!!
Stayed 2 nights in May 2025

10/10 Excellent

EDYE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean environment better than 5 stars hotels in my opinion if you ever need help, they are just a phone call away or there is always someone on the front desk… the pool in the main floor is very clean and Jacuzzi’s on the roof as well. I would consider on staying with them again soon.
Stayed 3 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Dimisió and the front office staff was phenomenal! The property was well kept, clean, quiet and in a great area between the hotel zone and downtown Tulum! Rent a bike and see the city in your own way! I enjoyed my stay and would definitely recommend this location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jamee

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here after staying at a more rural hotel and I’m so glad we made the switch. The location is very convenient and the hotel is quite new. Definitely a great value for what you get.
Stayed 3 nights in Jun 2025

10/10 Excellent

Camieka

Liked: Cleanliness, amenities, property conditions & facilities, communication
Otonomus Tulum is an excellent property. Clean, nice rooftop views, nice pool. Free upgrades. Kurt was so accommodating. Will stay again. Only thing is they need a better communication system, other than that 10/10 recommend
Stayed 4 nights in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a week! It was great and Kurt was the best, helped with booking reservations, beach clubs and cenotes.
Stayed 6 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
New property nicely laid out, with stunning rooms and the views are breath taking.
Stayed 7 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
I was in contact with the front desk through WhatsApp. Clean, modern, comfortable. Good price.
Stayed 3 nights in Jun 2025

8/10 Good

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Only thing i didn't like was lack of towels and no ice
Stayed 4 nights in Jun 2025

8/10 Good

Jovita

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was nice and clean and the views were beautiful. However there is no maid service. You have to take out your own trash and ask for toiletries like more toilet paper and trash bags
Stayed 4 nights in Jun 2025

8/10 Good

Yuri

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great. However, definitely rent a car, or bike. Not much within walking distance. The only thing I didn’t like about this hotel was that the running water in the rooms (definitely not drinking water, as expected in Mexico) had a strong chlorine smell, like pool water. I had to use bottled water to brush my teeth.
Stayed 2 nights in Jun 2025

10/10 Excellent

patrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was so peaceful and relaxing state, I truly love the location and all the staff over there highly recommenders
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff very attentive and friendly
Stayed 6 nights in Apr 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would highly recommended this property
Stayed 1 night in Apr 2025

10/10 Excellent

Giuliana

Liked: Cleanliness, property conditions & facilities, communication
I had an amazing stay here! The staff were very attentive and the rooms were clean and comfortable. I highly recommend this hotel for anyone visiting Tulum!
Stayed 1 night in Mar 2025

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities, communication
The hotel staff is wonderful! We especially enjoyed having the small pool attached to our room! Looking forward to staying again in the near future!
Stayed 1 night in Apr 2025

8/10 Good

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Consider this stay more like a rental of property than hotel stay. Hotel is brand new, very nice -- but we only had one towel for the 4 days (had to pay for extras). Electric stove took forever to heat up to cook breakfast. Only one person at front desk. But for the price, it worked. Area still being developed!
Stayed 4 nights in Jun 2025

10/10 Excellent

Hady

Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay was fantastic and the staff was very welcoming! Any request I had was quickly addressed and i had no issues throughout my trip. Overall, I think Tulum is a great place to visit and I would recommend staying at this hotel given the Amenities and quick access to the beach!
Stayed 1 night in Apr 2025