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Otonomus Tulum

4.5 star property
Luxury aparthotel with spa services and an outdoor pool

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Photo gallery for Otonomus Tulum

Outdoor pool
Front of property
Comfort Studio, Balcony | 1 bedroom, free WiFi, bed sheets
Exterior
Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | 1 bedroom, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Kitchen
  • Dryer
  • Washer
  • Spa

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

1 bedroom, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Studio, Private Pool, Pool View

Studio, Private Pool, Pool View | 1 bedroom, free WiFi, bed sheets

Studio, Private Pool, Pool View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 47 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Balcony

1 bedroom, free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Balcony

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

1 bedroom, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 65 sq m
  • Valley view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Comfort Studio, Balcony

1 bedroom, free WiFi, bed sheets

Comfort Studio, Balcony

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 47 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, Valley View

1 bedroom, free WiFi, bed sheets

Deluxe Studio, Valley View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 47 sq m
  • Studio
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Private Pool, Pool View

1 bedroom, free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

1 bedroom, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
2 bedrooms
  • 89 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

1 bedroom, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 89 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Studio, Private Pool, Sea View

1 bedroom, free WiFi, bed sheets

Deluxe Studio, Private Pool, Sea View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 47 sq m
  • Studio
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View | 1 bedroom, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
2 bedrooms
  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

1 bedroom, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 89 sq m
  • Valley view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765

What's nearby

  • Tulum Beach - 2 min drive - 0.7 miles
  • SFER IK - 3 min drive - 1.4 miles
  • Ven a la Luz Sculpture - 4 min drive - 2.0 miles
  • Playa Paraiso - 9 min drive - 3.8 miles
  • Tulum Mayan Ruins - 15 min drive - 7.7 miles

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬3 min drive
  • ‪Kin Toh - ‬20 min walk
  • ‪Chambao - ‬3 min drive
  • ‪Mateos - ‬16 min walk
  • ‪Taboo Beach Club - ‬3 min drive

About this property

Otonomus Tulum

Luxury aparthotel with spa services and an outdoor pool
Along with an outdoor pool, this smoke-free aparthotel has spa services and concierge services. WiFi in public areas is free. Additionally, laundry facilities and tour/ticket assistance are onsite. Each apartment features free WiFi and a washer/dryer, plus a kitchen with a refrigerator and a stovetop. A furnished balcony, a dining area, and in-room massages are among the other amenities available to guests. Housekeeping is available on request.
Otonomus Tulum offers 48 air-conditioned accommodations with washers/dryers. Rooms open to furnished balconies. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils.

Bathrooms include showers. This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking and van parking available

Kitchen

  • Cookware, dishware, and utensils
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Outdoor areas

  • Furnished balcony
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: USD 100 per pet per stay
  • Service animals exempt from fees
  • One-time cleaning fee: USD 50

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Guidebooks
  • Housekeeping (on request)
  • Limited-hour front desk
  • Meal delivery service
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 48 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 0 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Otonomus Tulum Tulum
Otonomus Tulum Aparthotel
Otonomus Tulum Aparthotel Tulum

Frequently asked questions

Does Otonomus Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Otonomus Tulum pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per pet, per stay. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at Otonomus Tulum?

There is free parking nearby.

What time is check-in at Otonomus Tulum?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Otonomus Tulum?

Check-out is at 11:00 AM.

Where is Otonomus Tulum located?

Situated in Tulum, this luxury aparthotel is within 1 mi (2 km) of SFER IK and Tulum Beach. Jaguar Park and Tulum National Park are also within 2 mi (3 km).

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Otonomus Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 61 reviews
Rating 8 - Good. 8 out of 61 reviews
Rating 6 - Okay. 2 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

9.4/10

Cleanliness

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Great place!!
Stayed 2 nights in May 2025

10/10

Stayed here for a week! It was great and Kurt was the best, helped with booking reservations, beach clubs and cenotes.
Stayed 6 nights in May 2025

10/10

The staff very attentive and friendly
Stayed 6 nights in Apr 2025

10/10

Would highly recommended this property
Stayed 1 night in Apr 2025

10/10

It was so peaceful and relaxing state, I truly love the location and all the staff over there highly recommenders
Stayed 1 night in Mar 2025

10/10

I had an amazing stay here! The staff were very attentive and the rooms were clean and comfortable. I highly recommend this hotel for anyone visiting Tulum!
Stayed 1 night in Mar 2025

10/10

The hotel staff is wonderful! We especially enjoyed having the small pool attached to our room! Looking forward to staying again in the near future!
Stayed 1 night in Apr 2025

10/10

Beautiful Property, amazing service highly recommended.
Stayed 1 night in Apr 2025

10/10

My stay was fantastic and the staff was very welcoming! Any request I had was quickly addressed and i had no issues throughout my trip. Overall, I think Tulum is a great place to visit and I would recommend staying at this hotel given the Amenities and quick access to the beach!
Stayed 1 night in Apr 2025

10/10

New and beautiful … Staff was amazing 🙏
Stayed 1 night in Mar 2025

10/10

I loved everything about this hotel! Clean rooms, friendly staff, and a nice atmosphere. Great for a family trip, friends trip.. The pool was clean and we enjoyed the sun. Recommended for families and friends vacation trip. Will go again very soon.
Stayed 1 night in Apr 2025

10/10

I enjoyed my stay and still cant get over the jungle view the sunset and ocean view with the sunrise. I recommend highly to get away and recoupe your thoughts.
Stayed 1 night in Apr 2025

10/10

Super clean property. Close to beach and close to restaurants. Everything is brand new, one of the best new hotels in Tulum. Highly recommend
Stayed 1 night in Mar 2025

10/10

Lovely property, so clean and modern. Within walking distance to all shops and beach. Highly recommended
Stayed 1 night in Mar 2025

10/10

The property look amazing, super clean & fresh Location is perfect, with easy access and close to local attractions and restaurants The room was spotless, beautifully decorated and very comfortable Had the Studio with a private pool on the roof top, OMG the experience especially on the sunset I would definitely stay here again and highly recommend it to anyone looking for a great place to stay
Stayed 1 night in Apr 2025

10/10

Very nice and accommodating receptionist. No daily housekeeping, extra charge for housekeeping services. Amazing view at the rooftop of the hotel. Very clean and well maintained. My fiancé and I got a room with a pool. We enjoyed our stay.
Stayed 7 nights in Apr 2025

10/10

Lovely boutique property just about 7 minutes off the main road. The staff is warm, hands-on, and always ready to help with a smile ... you really feel taken care of here.

8/10

It’s a great modern hotel without the big price tag. Also continently located away from traffic and noise. It’s a 7 min drive to the beach front restaurants. Other than the lack of service, I.e. daily cleaning/ turning the rooms, it was a great experience. We’ll be back and stay there again.
Stayed 4 nights in Apr 2025

10/10

An unforgettable stay! Exceptional service, stunning location. A top-notch hotel, highly recommended
Stayed 4 nights in Feb 2025

10/10

Staff is very friendly and the place is extra cleaning. A perfect place to escape the hustle and bustle. The hotel has a jungle vibes and you can jog to the beach. Highly recommended.
Stayed 1 night in Mar 2025

10/10

This hotel is very modern and new. Our room was very spacious and comfortable. Balcony pool was great on a very hot and humid day. We were saddened by the properties perimeter as there was a lot of construction debris from what appears to have been thrown off the building during construction.
Stayed 2 nights in Apr 2025

10/10

I had such a wonderful experience at Otonomus in Tulum. The scenery is absolutely breathtaking — surrounded by lush jungle, it’s incredibly peaceful, calm, and quiet, making it the perfect escape from the noise of everyday life. Everything was so clean and beautifully maintained, and the staff were very friendly, helpful, and welcoming. You can really feel the care that goes into this place. I loved every moment of my stay and can’t wait to come back!
Stayed 1 night in Mar 2025

10/10

I absolutely loved my stay at Otonomus! From the moment I walked in, everyone was so warm and welcoming, making me feel right at home. The staff was beyond friendly and always ready to help with a smile. My room was super cozy, spotless, and had such a nice vibe—like a little home away from home. Everything about this place just felt so inviting and special. I’d definitely stay here again and totally recommend it to anyone looking for a great place to relax!
Stayed 1 night in Apr 2025

8/10

The biggest problem was the lack of hot water. Also, the reception staff spoke no English, making communication very difficult. But the room was very quiet and has many features like a kitchen, washing machine, enough chairs, private tiny pool.
Stayed 1 night in Apr 2025

10/10

I had to stay for one night in Tulum before heading to Cancun, so I gave Otonomus Tulum at try. I simply loved everything about this place especially that it gives Tulum vibe with a modern touch. The unit is spacious, clean, and had everything I needed. The concierge was super friendly and helpful; he even helped me book my transportation the next day to Cancun. Highly recommended!
Stayed 1 night in Mar 2025