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Otonomus Tulum

2.5 star property

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Reception - Otonomus Tulum (Tulum)
Terrace/patio - Otonomus Tulum (Tulum)
Reception - Otonomus Tulum (Tulum)
Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View | Individually decorated, free WiFi, bed sheets - Otonomus Tulum (Tulum)
Reception - Otonomus Tulum (Tulum)
Otonomus Tulum provides amenities like a terrace and laundry facilities. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio, 1 King Bed, Private Pool, Ground Floor

Studio, 1 King Bed, Private Pool, Ground Floor | Individually decorated, free WiFi, bed sheets

Studio, 1 King Bed, Private Pool, Ground Floor

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Comfort Apartment, 1 Bedroom, Private Pool, Pool View | Individually decorated, free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View | Living area | 55-inch Smart TV with digital channels, tablet

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Comfort Studio, Balcony

Individually decorated, free WiFi, bed sheets

Comfort Studio, Balcony

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Apartment, 1 Bedroom, Balcony

Comfort Apartment, 1 Bedroom, Balcony | Individually decorated, free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | Individually decorated, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Studio, Valley View

Individually decorated, free WiFi, bed sheets

Deluxe Studio, Valley View

  • Valley view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio, Private Pool, Sea View

Individually decorated, free WiFi, bed sheets

Deluxe Studio, Private Pool, Sea View

  • Sea view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

55-inch Smart TV with digital channels, tablet

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

  • Valley view
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

Fridge, stovetop, cookware/dishes/utensils, freezer

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

55-inch Smart TV with digital channels, tablet

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

  • Valley view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

Individually decorated, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

  • Sea view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Exclusive Apartment, 1 King Bed, Private Pool

Exclusive Apartment, 1 King Bed, Private Pool | Individually decorated, free WiFi, bed sheets

Exclusive Apartment, 1 King Bed, Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Tulum is home to Otonomus Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
View more Aparthotels in Tulum
Map
Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765

What's nearby

  • Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -
    Tulum Beach
    14 min walk - 0.8 miles
  • Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032
    Playa Paraiso
    10 min drive - 3.8 miles
  • Tulum Mayan Ruins
    Tulum Mayan Ruins
    18 min drive - 4.9 miles
  • 0_BXP44312
    Xel-Há Park
    27 min drive - 18.0 miles
  • SFER IK
    4 min drive - 1.4 miles

Getting around

  • Tulum Intl. Airport (TQO)
    47 min drive

Restaurants

  • Mateos
    16 min walk
  • Maya Tulum
    11 min walk
  • Zamas Restaurant + Bar
    16 min walk
  • Khyra Tulum
    18 min walk
  • La Eufemia
    11 min walk

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Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking and van parking available

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen island
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 55-inch smart TV with digital channels
  • Tablet computer

Outdoor areas

  • Deck/patio
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Guidebooks
  • Housekeeping (on request)
  • Limited-hour front desk
  • Meal delivery service
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 48 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Individual decor
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Turn off the lights and lock the doors

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Otonomus Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Otonomus Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Otonomus Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Otonomus Tulum?

Check-out is at 11:00 AM.

Where is Otonomus Tulum located?

Situated in Tulum, this aparthotel is within 1 mi (2 km) of SFER IK and Tulum Beach. Jaguar Park and Tulum National Park are also within 2 mi (3 km).

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Reviews

Otonomus Tulum Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.0

Property conditions & facilities
Rating 10 - Excellent. 180 out of 273 reviews
Rating 8 - Good. 51 out of 273 reviews
Rating 6 - Okay. 15 out of 273 reviews
Rating 4 - Poor. 10 out of 273 reviews
Rating 2 - Terrible. 17 out of 273 reviews

Reviews

Verified

10/10 Excellent

michael

Liked: Cleanliness, check-in, communication, listing accuracy
The staff are incredible and the place is perfect for a Tulum getaway. A must stay
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, check-in, communication, listing accuracy
Staff very helpful; felt at home; although, surrounding area not nice; location far from beach and city center.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ogheneruno

Liked: Cleanliness, check-in, communication
I love this place and the workers are really nice and helpful
Hallway
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, check-in, communication, listing accuracy
Hotel has excellent location from town and the beach, hotel has nice pool and best rooms have kitchen space to cook meals
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, modern, and friendly staff. Very helpful ensured my stay was comfortable.
Stayed 9 nights in Feb 2026
Verified

8/10 Good

israel

Liked: Check-in, communication, listing accuracy
nice big pool value for your may rooms furniture need a little of tlc
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Johndit

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room loved everything about the place
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Julie Ann

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our stay at Otonomous very much. Staff were courteous, helpful and welcoming. The hotel had a comfortable organic decor and vive.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Mona

Liked: Cleanliness, room comfort, communication
Friendly staff, nice stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

melissa

Liked: Cleanliness, check-in, communication, listing accuracy
The apartments are spacious, clean and modern. The pool is beautiful and a calm, welcoming space to chill out while on holiday. The staff were so friendly and helpful with anything needed. They were very kind and happy.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Charbel

Liked: Cleanliness, amenities, property conditions & facilities, communication
the room was so clean and i enjoyed the stay a lot additionally the staff was so friendly !!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elie

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a Wonderful stay , the hotel is clean and the service was amazing!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, communication
Rooms were clean and spacious. Staff was very accommodating
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Silvia Odalis Santaolalla

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great! Great staff as well
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check in, friendly staff, clean rooms, comfy beds and a good location. My family loved seeing the sunrise over the ocean from the roof.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Khalil

Liked: Cleanliness, property conditions & facilities, communication
Clean rooms and amazing staff , I highly recommend this place , so peaceful and quiet.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alea

Liked: Cleanliness, amenities, property conditions & facilities, communication
Responsive concierge, beautiful abs peaceful location surrounded by beautiful views. 6 min drive to beach.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kayla Woneda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved that this place was so spacious and beautiful! There wasn't too many front desk staff but the pool and lighting was great! I loved how the rooms came with washer/dryer, a full kitchen and a stove top. My friends and I got a pool on top of ours and it was beautiful!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

blair albert

Liked: Cleanliness, property conditions & facilities, communication
The room was good, pool was great and Kurt at the front desk was the highlight, he was always helpful and full of information on Tulum.
Stayed 14 nights in Nov 2025
Verified

10/10 Excellent

DESIREE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very helpful, place was clean in room and public areas, quiet for the most part (little construction work next door)
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Laura Lee

Liked: Cleanliness, room comfort, communication

Great stay

Kurt and all the staff friendly and awesome !
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Fady

Liked: Cleanliness, amenities, property conditions & facilities, communication
Five stars aren’t enough. The room was spotless, the staff were absolute gems, and the vibe made leaving emotionally difficult. Would happily get lost here again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
The property looks amazing and the service was phenomenal!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities, communication
Hotel was nice and staff were awesome. Hotel is a little remote not much around it so you have to drive or taxi. The road to the beach is a little sketchy to walk with no shoulder. But overall it’s a nice hotel. Will be nice when they finish the gym and have a few amenities. Staying at other hotels in tulum I wish it had a small restaurant for breakfast at least since it is a bit isolated from town and not that best walk on the road to the hotel zone.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

roy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Otonomus Hotel is absolutely amazing. The entire experience is fully automated, smooth, and hassle-free. From check-in to room access, everything works perfectly. The hotel is modern, clean, and truly delivers an excellent stay. Highly recommended!
Stayed 1 night in Nov 2025