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Orchid House Tulum Jungle

5.0 star property
Luxury hotel with a nearby private beach and free breakfast

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Photo gallery for Orchid House Tulum Jungle

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool) | Living area
Family Villa, 3 Bedrooms (Villa Vainilla, private pool) | Living area
Pool
Jungle Suite w/private bathtub | Down comforters, minibar, in-room safe, iron/ironing board
Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi) | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Living area

Deluxe Double Room

Highlights

Yard
Balcony
Air conditioning
Down duvet
Ceiling fan
Private bathroom
Rainfall showerhead
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Jungle Suite w/private bathtub

Jungle Suite w/private bathtub | Down comforters, minibar, in-room safe, iron/ironing board

Jungle Suite w/private bathtub

Highlights

Balcony
Private plunge pool
Air conditioning
Separate bedroom
Down duvet
Ceiling fan
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi) | Living area

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

Highlights

Individually furnished
Air conditioning
Flat-screen TV
4 bedrooms
Down duvet
Ceiling fan
Private bathroom
4 bathrooms
  • 250 sq m
  • Sleeps 12
  • 6 King Beds

View all photos for Garden Suite w/private bathtub

Garden Suite w/private bathtub | Down comforters, minibar, in-room safe, iron/ironing board

Garden Suite w/private bathtub

Highlights

Patio
Private plunge pool
Air conditioning
Down duvet
Ceiling fan
Private bathroom
Rainfall showerhead
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Down comforters, minibar, in-room safe, iron/ironing board

Superior Quadruple Room

Highlights

Separate dining area
Air conditioning
Down duvet
Ceiling fan
Private bathroom
Rainfall showerhead
Hair dryer
Freezer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool) | Down comforters, minibar, in-room safe, iron/ironing board

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

Highlights

Balcony
Separate dining area
Individually furnished
Private plunge pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 240 sq m
  • Sleeps 8
  • 1 King Bed and 4 Double Beds

View all photos for Orchid Suite

Orchid Suite | Down comforters, minibar, in-room safe, iron/ironing board

Orchid Suite

Highlights

Air conditioning
Down duvet
Ceiling fan
Private bathroom
Rainfall showerhead
Hair dryer
Freezer
Coffee/tea maker
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Luxury Suite w/private bathtub 2nd Floor

Master Luxury Suite w/private bathtub 2nd Floor | Down comforters, minibar, in-room safe, iron/ironing board

Master Luxury Suite w/private bathtub 2nd Floor

Highlights

Balcony
Private plunge pool
Air conditioning
Down duvet
Ceiling fan
Private bathroom
Rainfall showerhead
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Exterior

Copal Tulum Hotel

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About the neighborhood

Map
Aldea Zama, Calle Kinich Na, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 1 min drive - 0.5 miles
  • Las Palmas Public Beach - 6 min drive - 2.7 miles
  • Gran Cenote - 6 min drive - 4.2 miles
  • Playa Paraiso - 7 min drive - 3.1 miles
  • Tulum Mayan Ruins - 8 min drive - 3.1 miles

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Mercado Tulum - ‬4 min drive
  • ‪Rossina Cafe - ‬4 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪La Parrillada Tulum - ‬15 min walk
  • ‪Pescaderia Estrada - ‬15 min walk

About this property

Orchid House Tulum Jungle

Luxury hotel near Tulum National Park
Located close to Playa Paraiso and Tulum Mayan Ruins, Orchid House Tulum Jungle provides free continental breakfast, an airport shuttle, and a swim-up bar. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a beach bar and a poolside bar.
You'll also find perks like:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Smoke-free premises, luggage storage, and tour/ticket assistance
  • Concierge services, wedding services, and a nature reserve
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Orchid House Tulum Jungle offer comforts such as air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Rainfall showers, hair dryers, and shampoo
  • Wardrobes/closets, freezers, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Pool

Family friendly

  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to a private beach
  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical outlets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Orchid House Tulum Hotel
Orchid House Tulum
Orchid House Tulum Jungle Hotel
Orchid House Tulum Jungle Tulum
Orchid House Tulum Jungle Hotel Tulum

Frequently asked questions

Is Orchid House Tulum Jungle pet-friendly?

No, pets are not allowed at this property.

How much is parking at Orchid House Tulum Jungle?

Limited spots are available. There is free parking nearby.

What time is check-in at Orchid House Tulum Jungle?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Orchid House Tulum Jungle?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Orchid House Tulum Jungle provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 240 per vehicle applies.

Where is Orchid House Tulum Jungle located?

Located in Zama, this luxury hotel is 0.8 mi (1.3 km) from Tulum National Park and 2.7 mi (4.4 km) from Tulum Mayan Ruins. Playa Paraiso and Gran Cenote are also within 6 mi (10 km).

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Orchid House Tulum Jungle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 189 reviews
Rating 8 - Good. 27 out of 189 reviews
Rating 6 - Okay. 6 out of 189 reviews
Rating 4 - Poor. 5 out of 189 reviews
Rating 2 - Terrible. 7 out of 189 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

I loved my stay! Everyone is wonderful!
Stayed 4 nights in May 2025

10/10

Omg, this place has my heart and I’ll return again. 1000/10 thank you so much for being nice and professional during our stay ♥️♥️♥️
Stayed 4 nights in Apr 2025

10/10

Such an amazing place to relax and enjoy the nature . Exactly what I needed .
Stayed 3 nights in May 2025

10/10

Staff was very friendly and all around great. They are very accommodating for whatever you need. Not far from anything around the city.
Stayed 7 nights in Apr 2025

10/10

Hidden gem in the jungle. For couples who value privacy, excellent service, GREAT FOOD, and a relaxing vacation...Orchid House is the place to go! We enjoyed our long weekend trip in a beautiful spacious room with privacy and the relaxation we needed. The food is freshly prepared and sooo incredibly good. The bar and drinks were the best around. The staff is very friendly and accommodating. We can't wait to go back. Thank you!!
Stayed 3 nights in Apr 2025

10/10

We chose the garden suite. Unfortunately we were not able to use the separate outdoor tub but would havebif we had time. We are dinner at the "Nest". It is located at the rooftop of the hotel. Great food and service. The place was amazing. You felt like you were in the jungle but not really. The plants and natural materials made it so pretty.
Stayed 2 nights in Apr 2025

10/10

Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
Stayed 3 nights in Apr 2025

10/10

Excellent service
Stayed 1 night in Mar 2025

8/10

Good
Stayed 2 nights in Apr 2025

10/10

We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
Stayed 3 nights in Apr 2025

10/10

BEST STAFF BEST HOTEL! i will be back! Most incredible experience i have ever had. it is a MUST stay.
Stayed 2 nights in Feb 2025

10/10

Tulum is beautiful, but it is limited in transportation options. There are only rental cars, bikes, or motorcycles available.
Stayed 4 nights in Mar 2025

10/10

So far I love this hotel. I am so glad I found it. Everyone is very helpful and the property is very nice.
Stayed 3 nights in Feb 2025

10/10

Staff was great!
Stayed 2 nights in Dec 2024

6/10

The bar staff were super friendly. The breakfast was delicious. The number of added charges are ridiculous, and the front desk staff was super slow.
Stayed 1 night in Feb 2025

6/10

The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
Stayed 3 nights in Mar 2025

10/10

This boutique hotel was so beautiful. I found it on TikTok. It was surrounded by greenery. I will most definitely book again if I travel back to Mexico
Stayed 5 nights in Mar 2023

8/10

Very nice boutique hotel. A lot of privacy
Stayed 3 nights in Nov 2024

10/10

Very nice place
Stayed 4 nights in Aug 2024

10/10

Clean, friendly staff, beautiful!
Stayed 4 nights in May 2024

10/10

Beautiful jungle home- clean, amazing staff and delicious food. Would stay again!
Stayed 3 nights in Mar 2024

10/10

Beautiful hotel great service and staff. Also great location
Stayed 1 night in Jan 2024

10/10

Love our stay at the Orchid House. The staff were friendly and their service was amazing. Will definitely recommend this place !
Stayed 4 nights in May 2024

10/10

The staff were friendly and attentive, always ready with recommendations for local spots. They also helped organize and recommended activities which added to the whole experience. The on-site restaurant served delicious, locally inspired meals; breakfast with fresh fruits and tropical juices was a highlight. If you're looking to disconnect and immerse yourself in nature, this hotel is a gem. I’d definitely recommend it to anyone craving a tranquil, authentic jungle experience!"
Stayed 5 nights in Oct 2024

8/10

Beautiful property, staff were great and helpful, and the food was delicious!
Stayed 5 nights in Jul 2023