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Nuée Hotel & Beach Club

2.0 star property
Guests can unwind by the refreshing outdoor pool or venture to nearby Tulum National Park to explore the ancient Mayan ruins steeped in history

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Photo gallery for Nuée Hotel & Beach Club

Outdoor pool - Nuée Hotel & Beach Club (Tulum)
Interior - Nuée Hotel & Beach Club (Tulum)
Family Quadruple Room | Free WiFi, bed sheets - Nuée Hotel & Beach Club (Tulum)
Private kitchen | Mini-fridge, dining tables - Nuée Hotel & Beach Club (Tulum)
Terrace/patio - Nuée Hotel & Beach Club (Tulum)
Nuée Hotel & Beach Club sits just a short distance from Tulum's archaeological treasures. Travelers appreciate the warm hospitality while enjoying WiFi connectivity throughout, including in their rooms. The outdoor pool provides a perfect spot to relax after a day of exploration.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Double Room

Comfort Double Room | Free WiFi, bed sheets

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room | Free WiFi, bed sheets

Basic Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Tulum City Center, a neighborhood in Tulum, is home to Nuée Hotel & Beach Club. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
Map
C. 2 Pte., Tulum, QROO, 77780

What's nearby

  • Jaguar Park
    Jaguar Park
    3 min drive - 1.1 miles
  • Dos Aguas Park
    10 min walk - 0.5 miles
  • Hospital de Tulum
    16 min walk - 0.9 miles
  • Hunab Lifestyle Center
    3 min drive - 0.9 miles
  • Cenote Calavera
    3 min drive - 1.1 miles

Getting around

  • Tulum Intl. Airport (TQO)
    45 min drive

Restaurants

  • Akuma Tiger Sushi
    3 min walk
  • Tacos y tortas el tio
    3 min walk
  • El Asadero
    2 min walk
  • Mestixa
    3 min walk
  • La Chiapaneca
    4 min walk

About this property

Nuée Hotel & Beach Club

Hotel near Tulum Mayan Ruins
Close to Tulum National Park, Nuée Hotel & Beach Club has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Concierge services
Room features
All guestrooms at Nuée Hotel & Beach Club offer comforts such as air conditioning, as well as amenities like free WiFi and dining tables.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and shampoo
  • 40-inch Smart TVs with digital channels
  • Wardrobes/closets, mini fridges, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Dining table
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 5:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited

We should mention

This property does not have elevators

Property is also known as

Nuée Hotel & Beach Club Hotel
Nuée Hotel & Beach Club Tulum
Nuée Hotel & Beach Club Hotel Tulum

Frequently asked questions

Does Nuée Hotel & Beach Club have a pool?

Yes, this property has an outdoor pool.

Is Nuée Hotel & Beach Club pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Nuée Hotel & Beach Club?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Nuée Hotel & Beach Club?

Check-out is at 11:00 AM.

Where is Nuée Hotel & Beach Club located?

Located in Tulum City Center, this hotel is 0.6 mi (0.9 km) from Dos Aguas Park and 2.1 mi (3.4 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Nuée Hotel & Beach Club Reviews

7.8

Good

7.4

Cleanliness

6.6

Amenities

7.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 36 out of 69 reviews
Rating 8 - Good. 13 out of 69 reviews
Rating 6 - Okay. 6 out of 69 reviews
Rating 4 - Poor. 4 out of 69 reviews
Rating 2 - Terrible. 10 out of 69 reviews

Reviews

Verified

8/10 Good

David

Liked: Amenities
Staff was friendly. Spacious room but very humid inside. The bedsheets felt like they were damp.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Geronimo

Liked: Amenities
Not comfortable at all, shower has problems, construction kind of weird
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Darwin manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel. Well located, clean, spacious rooms and a nice rooftop. Just make sure someone will be there at your arrival. Late afternoon/night most probably no staff will be at tge property.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

josue peña

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 4 nights in Jun 2024
Verified

4/10 Poor

Lionel Juste

Disliked: Staff & service, property conditions & facilities

Not a hotel

The room condition is not good. No tiles, cement flooring, cement sink and toilet. Shouldn’t be called a hotel. Wifi stops all the time and no front desk to help. No water for a full day. Couldn’t brush my mouth nor take a bath. Couldn’t flush the toilet and when asked, they said they can do nothing
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mala experiencia, no deberia considerarse hotel. Esta casi en obra negra. No limpian la habitación. El agua es muy fria. Solo hay personal de recepción cuando entras, despues no hay quien te atienda, intente llamar varias veces por telefono y no respondieron. Enfrente hay una cantina y nodejan descansar. Pésimo!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

FULL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TULUM FAI DA TE

STRUTTURA MERAVIGLIOSA, PERSONALE ASSENTE
Stayed 10 nights in Jan 2025
Verified

10/10 Excellent

Ana Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

Un buen servicio, tanto en comodidad y limpieza, además de contar con una buena ubicación dentro de Tulum
Stayed 5 nights in Jan 2025
Verified

6/10 Okay

Oscar Adolfo

Disliked: Cleanliness, staff & service
El lugar muy agradable pero en temas de limpieza nunca fueron ha realizar el aseo y estuvimos 5 días, se pidió en el 3 día y nunca fueron hacer el aseo a la recámara
Stayed 4 nights in Jan 2025
Verified

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos dejaron sin una habitación, nadie nos recibió
Stayed 5 nights in Jan 2025
Verified

4/10 Poor

Patricia

No había agua, el cuarto está en obra gris y cuando salimos no había nadie no pudimos hacer el chek out por que no habia nadie
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito lugar y acogedor
Stayed 4 nights in Nov 2024
Verified

2/10 Terrible

Stas

Disliked: Cleanliness, staff & service
I just said a whole bunch it seems to have disappeared. I will call to explain what happened the truth is they said I had an attitude problem because the door was consistently not opening for me or them. Also there was no hot water in the shower and no hot tub that was hot or ready. I was directed to more than one tub. None of them would be considered a hot tub. The water was simply not even available this morning and they were Sort of nice but mostly not able to take care of things as they went. It was over three hours before I was able to get into a warm tub and my shower only worked later and when it did work, it turned off very quickly
Stayed 7 nights in Nov 2024
Verified

6/10 Okay

Julio

Disliked: Staff & service
El primer pasillo cuando llueve se inunda para poder entrar a tu habitación y servicio pésimo además de que no hay quien de una toalla
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

alejandro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No la ofrezcan mala en toda y frente a un mens club de pueblo y la zona insegura
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Edubiel

Liked: Cleanliness, staff & service, property conditions & facilities
Esta muy limpio todo y su personal es amable
Stayed 1 night in Nov 2024
Verified

8/10 Good

Juan David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con mucho potencial, excelente ubicación a dos pasos de todo, habitaciones amplias y camas muy cómodas. Repetimos!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Benny

Liked: Cleanliness
Todo bien
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Andrea

No contestan el telefono
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
Tiene algunos deterioros la habitación y no nos dieron más papel de baño
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Lya Pamela

Liked: Room comfort
Disliked: Cleanliness, staff & service
Se inundo uno de los cuarto desde el primer dia y nunca fueron a limpiar por mas que se solicitó. No hay limpieza diaria en ningun lado
Stayed 8 nights in Sep 2024
Verified

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, property conditions & facilities
Bien el personal exelente servicio La atención vía telefónica bien El único problema es la tele no tiene canales para ver
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una observación no pudimos ver la tele decía que no estaba conectada HDMI3
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Juan c

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pesimo aseo, inslaciones muy feas, muy deferentes a las fotos, chicles pagados en la pared y sillas, piscina sucia con lama
Stayed 2 nights in Sep 2024