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Mezzanine by La Zebra, an SLH Hotel

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Breakfast, lunch and dinner served - Mezzanine by La Zebra, an SLH Hotel (Tulum)
Terrace/patio - Mezzanine by La Zebra, an SLH Hotel (Tulum)
Aerial view - Mezzanine by La Zebra, an SLH Hotel (Tulum)
Sea View Room | Premium bedding, minibar, in-room safe, free WiFi - Mezzanine by La Zebra, an SLH Hotel (Tulum)
Outdoor pool, sun loungers - Mezzanine by La Zebra, an SLH Hotel (Tulum)
Luxury
4.0 star property
9.6

Exceptional

Seaside sanctuary in Tulum

Secluded in a protected national park, this adults-only boutique offers private beach access with hammocks and swings. Morning coffee arrives in charming baskets for sunrise views. The Thai restaurant becomes a romantic haven at night with sea views for sunset drinks.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Room options

View all photos for Penthouse with Plunge Pool

Penthouse with Plunge Pool | Premium bedding, minibar, in-room safe, free WiFi

Penthouse with Plunge Pool

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Sea View Room

Sea View Room | Premium bedding, minibar, in-room safe, free WiFi

Sea View Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Interior Room

Interior Room | Premium bedding, minibar, in-room safe, free WiFi

Interior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located on the beach, Mezzanine by La Zebra, an SLH Hotel is in Zona Hotelera, a neighborhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Las Palmas Public Beach and Playa Paraiso. Tulum National Park and Tulum Mayan Ruins are two other places to visit that come recommended. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water. Visit our Tulum travel guide
View more Resorts in Tulum
Map
Carretera Tulum-Boca Paila km 1.5, Tulum, QROO, 77780

What's nearby

  • Tulum National Park
    Tulum National Park
    1 min walk - 0.0 miles
  • Jaguar Park
    Jaguar Park
    1 min walk - 0.0 miles
  • Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032
    Playa Paraiso
    10 min walk - 0.6 miles
  • Tulum Mayan Ruins
    Tulum Mayan Ruins
    9 min drive - 1.6 miles
  • Las Palmas Public Beach
    1 min walk - 0.1 miles

Getting around

  • Tulum Intl. Airport (TQO)
    57 min drive

Restaurants

  • Panza Tulum
    6 min drive
  • Playa Pescadores
    15 min walk
  • Mezzanine Restaurant
    1 min walk
  • Arena Tulum
    18 min walk
  • Casa Sofia
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 250 to 500 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Additional fee: MXN 415 per person, per night

We have included all charges provided to us by the property.

This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance.
The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Guests under 16 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Frequently asked questions

Does Mezzanine by La Zebra, an SLH Hotel have a pool?

Yes, this property has an outdoor pool.

Is Mezzanine by La Zebra, an SLH Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Mezzanine by La Zebra, an SLH Hotel doesn't offer parking.

What time is check-in at Mezzanine by La Zebra, an SLH Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Mezzanine by La Zebra, an SLH Hotel?

Check-out is at noon.

Where is Mezzanine by La Zebra, an SLH Hotel located?

Nestled on the beach, this Zona Hotelera resort is within a 10-minute walk of Las Palmas Public Beach and Playa Paraiso. Tulum National Park and Tulum Mayan Ruins are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mezzanine by La Zebra, an SLH Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 179 out of 218 reviews
Rating 8 - Good. 26 out of 218 reviews
Rating 6 - Okay. 4 out of 218 reviews
Rating 4 - Poor. 6 out of 218 reviews
Rating 2 - Terrible. 3 out of 218 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing botique hotel that provides a romantic quiet dream setting.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, safe, peaceful, laid back luxury! Food and drinks were top notch! Absolutely would return for a quiet getaway.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out this was an amazing property! The most friendly staff I have ever experienced and I’ve been to over a 100 countries! Great food, great location, super chill and no kids!
Stayed 9 nights in Aug 2025
Verified

10/10 Excellent

Gigi

Great location for a 3-night stay
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Maria Carmen Ines

Liked: Cleanliness, amenities, property conditions & facilities
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all amazing boutique hotel with bohemian vibes. Amazing views and restaurant. Staff was very pleasant and helpful. Can’t wait to go bk!
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came here before our wedding for 2 nights! It was worth every penny the service was impeccable. It is in the national park which was very unique experience. I would highly recommend this hotel to anyone 😍
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is the best!!!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Set in calm and relaxed surroundings

Small boutique hotel with 9 rooms set in the controlled Jaguar national park. Setting is relaxed and calm, so don't expect a vibey party atmosphere. Great for honeymooners and couples that want a relaxing holiday with beach access. Bear in mind you will need to pay an entry fee into the park daily, for upkeep of park infrastructure.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Suzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpfull nice people work there.They do everything for you to feel amasing.Abdel Alejandra Louis Thank you guys for everything.I felt amasing.Great Hotel and great staff and amasing Thai restaurant.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, amenities, property conditions & facilities
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel last minute for our honeymoon. The morning before, by noon we received a call That there was a mistake with the availability and were given the option to move to the sister hotel in Tulum, LA ZEBRA. We were taken care of, beyond expectations! Ricardo and Juan Carlos really took care of us to make sure our one night stay went well. This hotel staff does an amazing job, the hotel is really nice and clean, nice decor, nice beach access, delicious food and great drinks! Our upgraded room had a small private pool, big sliding doors with ocean view and a huge shower, A/C and a super comfy bed. We wilL DEFINITELY be returning here. Thank you Ricardo and Juan Carlos 6 out of 5 stars!
Stayed 1 night in Mar 2024
Verified

8/10 Good

shaily

Liked: Cleanliness, staff & service, property conditions & facilities
It’s beautiful inside the national park. However this is not a 5 star property. It’s nice, quiet, beach accessible property for a night. The ruins are pretty close by. The shuttle helps you go up and down in the national park. If you want anything party scene, you have to go to the other side of the town. About the experience at the property - few things 1. The service is good 2. The breakfast/coffee basket that they provide is very underwhelming. The milk is given in glass jar and left outside for an hour. The coffee became cold. It was not something I expected from an hospitality industry. 3. The Thai restaurant is very slow, took forever to prepare our lunch and our taxi left, they didn’t even inform us.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Aleksander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic place. Secluded, private, relaxed and clean. Very good access to beach. Inside national park so well protected from noise and stress.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Madeline

Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredibly friendly and accommodating. Room was lovely and we slept very well. Gorgeous ambiance. We especially loved the breakfast and watching the sunrise with complimentary coffee. An added perk was the ability to use the cabanas at Mi Amor. Would definitely stay at Mezzanine again! Concierge was great and taxis were very easy. When we come again, we will be sure to make a stop at super aki on the way in to pack additional drinks and snacks because access to convenience stores is limited as the hotel is in the national park.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful private beach and an amazing thank restaurant
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities
Great
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

ELAN

Liked: Cleanliness, staff & service, property conditions & facilities
Easy beach access and staff was very attentive..
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull place
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Trent

Liked: Cleanliness, amenities, property conditions & facilities
The staff and location were excellent. From the concierge, Jacqueline, and the rest of the staff the service was top-notch. The restaurant was excellent, and the deck had gorgeous view. I would recommend to anybody wanting to stay at a beautiful location.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Nidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful hotel, we really enjoyed our stay there, a nice view and we had the privilege to be there for a full moon nights, was incredible.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Lucy-Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Very small and beautiful. Would come back.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the ambiance.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Don't look any further! The perfect hotel! 10/10
Stayed 3 nights in Jun 2023