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Alito Tulum Hotel

3.5 star property
Travelers find a peaceful getaway at this beachfront hotel in Tulum, where the turquoise Caribbean meets white sand shores and relaxation comes naturally

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Photo gallery for Alito Tulum Hotel

Terrace/patio - Alito Tulum Hotel (Tulum)
Living area - Alito Tulum Hotel (Tulum)
Breakfast, dinner and brunch served - Alito Tulum Hotel (Tulum)
Beach views, serves lunch and brunch - Alito Tulum Hotel (Tulum)
Garden Bungalow Queen | Premium bedding, down comforters, individually decorated - Alito Tulum Hotel (Tulum)
Located near Tulum National Park, Alito Tulum Hotel offers a quiet escape with continental breakfast. Enjoy the white sand beach, outdoor pool with sun loungers, and bike rentals. The property features La Diosa Bar & Grill for meals and beach cabanas for seaside relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Garden Bungalow Queen

Garden Bungalow Queen | Premium bedding, down comforters, individually decorated

Garden Bungalow Queen

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Deluxe Room Queen

Garden Deluxe Room Queen | Premium bedding, down comforters, individually decorated

Garden Deluxe Room Queen

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Superior Suite King

Garden Superior Suite King | Premium bedding, down comforters, individually decorated

Garden Superior Suite King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Deluxe Room Double

Garden Deluxe Room Double | Premium bedding, down comforters, individually decorated

Garden Deluxe Room Double

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden Bungalow Double

Garden Bungalow Double | Premium bedding, down comforters, individually decorated

Garden Bungalow Double

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Garden Bungalow King

Garden Bungalow King | Premium bedding, down comforters, individually decorated

Garden Bungalow King

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Cabin

Senior Cabin | Premium bedding, down comforters, individually decorated

Senior Cabin

  • Beach view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Zona Hotelera, a neighborhood in Tulum, Alito Tulum Hotel is in the entertainment district and on the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Playa Paraiso. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Looking to get your feet wet? Snorkeling, boat tours and fishing adventures can be found near the property. Visit our Tulum travel guide
Map
Km 0 47 Carr Cancun Tulum Zona Hotelera, Tulum, ROO, 77760

What's nearby

  • Tulum National Park
    Tulum National Park
    1 min walk - 0.0 miles
  • Jaguar Park
    Jaguar Park
    1 min walk - 0.0 miles
  • Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032
    Playa Paraiso
    10 min walk - 0.5 miles
  • Tulum Mayan Ruins
    Tulum Mayan Ruins
    17 min walk - 1.0 mile
  • Las Palmas Public Beach
    16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN)
    104 min drive

Restaurants

  • Carl's Jr.
    8 min drive
  • Playa Pescadores
    7 min walk
  • Mezzanine Restaurant
    16 min walk
  • Cinco Playa Paraiso Tulum
    11 min walk
  • Frosty's
    11 min drive

About this property

Alito Tulum Hotel

Hotel near Playa Paraiso
Tulum National Park and Tulum Mayan Ruins are located near Alito Tulum Hotel, which provides free full breakfast, an airport shuttle, and a beach bar. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. Treat yourself to spa services, such as a massage, a body scrub, or reflexology. The on-site restaurant, La Diosa Bar & Grill, offers breakfast, brunch, and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a coffee shop/cafe and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a beach club on site
  • A TV in the lobby, outdoor furniture, and multilingual staff
Room features
All guestrooms are individually decorated, and offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Wardrobes/closets and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Diosa Bar & Grill
  • La Diosa Beach Club

Things to do

  • Beach club
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Deep-tissue massages
  • Reflexology
  • Swedish massages

Accessibility

  • No elevator

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

  • Airport shuttle fee: MXN 5600 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

La Diosa Tulum
La Diosa Resort
Alito Tulum Hotel Hotel
Alito Tulum Hotel Tulum
Alito Tulum Hotel Hotel Tulum
Alito Hotel Tulum Formerly La Diosa

Frequently asked questions

Does Alito Tulum Hotel have a pool?

Yes, this property has an outdoor pool.

Is Alito Tulum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Alito Tulum Hotel?

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Alito Tulum Hotel?

Check-out is at noon.

Does Alito Tulum Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 5600 per vehicle applies.

Where is Alito Tulum Hotel located?

Located in Zona Hotelera, this beachfront hotel is in a national park and within a 15-minute walk of Playa Paraiso and Tulum Mayan Ruins. Playa Ruinas and Temple of the Frescoes are also within 15 minutes.

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Reviews

Alito Tulum Hotel Reviews

8.4

Very Good

8.8

Cleanliness

7.6

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 139 out of 254 reviews
Rating 8 - Good. 57 out of 254 reviews
Rating 6 - Okay. 32 out of 254 reviews
Rating 4 - Poor. 15 out of 254 reviews
Rating 2 - Terrible. 11 out of 254 reviews

Reviews

Verified

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great and staff was very helpful/friendly recommended great spots to visit around the city.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Leah

Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful! The beach front access was amazing and the rooms were great. I would just caution that the hotel is in a national park, which comes with some restrictions - you have to buy a wristband everyday and you can't bring in drinks/snacks/groceries in plastic containers.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room, beautiful beachfront
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Lynda

Liked: Property conditions & facilities
The hotel is beautiful! The beach is white, except the seaweed, which is all over the gulf and Caribbean. The food is wonderful! They lost their key to our room, so it did not get cleaned 😞, but they comped our taxi, to the airport.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

JAN

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff absolutely great. I only see fault on Expedia side. Expedia advertised as all fees and taxes included. Did not disclosed that you have to pay daily fee to the authorities if you leave outside national park the hotel is located and you have to leave hotel to see ruins or do simple shopping. Expedia fault not hotel.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches, fantastic staff.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Laura

Liked: Cleanliness
Disliked: Amenities
We were in Hut 25. The plumbing for sink leaked to the floor. The shower curtain wasn’t long enough to keep the floor dry in the bathroom. And the electrical outlets so loose our plugs struggled to stay plugged in. Staff was great. Breakfast was great. GPS struggled to get us there and not speaking Spanish was a limitation for figuring it out.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Bina

Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean. Staff was nice. But I did not appreciate that they semi force tips out of you. I am fine to tip, but the staff should not be selecting the amount for me. I have the right to do that myself. When they ask if its alright, it puts pressure on the guest to say yes. Many times, they did not even ask and said it was a ‘service fee.’ This made it seem mandatory which is lie. I am more likely to tip when asked, not forced or pressured.
Stayed 7 nights in Jan 2026
Verified

4/10 Poor

Marianne

Disliked: Cleanliness, amenities, property conditions & facilities
The room we stayed in was dirty and we think had mold all over the walls. It honestly reminded me of places I used to stay in for $9 USD a night in SE Asia when I was backpacking there. There were definitely surfaces I didn't want to touch or get my luggage near. My mom woke up congested in the morning because if the mold (we think). It was hard to get onto the property and the police we encountered were not helpful at directing us to the entrance we needed to take (which is through a building BTW). The food is expensive and not good. It was nice to get breakfast for free though. The staff is so so kind and wonderful. Like, the best. But everything else was lacking.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

yeiman

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach access way and the restaurant staff was excellent
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Gift O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!!!! It’s really beautiful. So many places you can take pictures. Even out side of it offers like a long pathway you can walk around to and from of places. They have bikes you can ride and it’s about 10 ish minutes from town. I really recommend this place. Only con is just no TV or fridge in the rooms but it’s extremely great for the price!
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

Patricia R

Liked: Cleanliness, amenities
Alito Hotel is situated in a beautiful place beautiful beach and premises (away from town and any restaurants, stores pharmacies etc.,)and the staff is amazing very accommodating and willing to help you and the food at restaurant is excellent! that being said the hotel lobby has many leaks(and it rained a few times we were there and all furniture get wet) so does the restaurant and the cabins...we arrived and we were giving a cabin that was leaking all over and it was very dated I guess that's part of charm; we spoke to front desk and we were quickly moved to better one, however toilet kept clogging, no hot water, not enough towels, no toilet paper it was a hit or miss... if you don't mind any of that this is place for you and if you leave hotel you have to pay back a fee to come back to hotel crazy! and the taxis are expensive too... All and all if you just want a nature, quiet vacation relaxing at beach away from all hustle and bustle this is place for you!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique place, right on the beach, very friendly staff and great restaurant.
Stayed 7 nights in Nov 2024
Verified

4/10 Poor

Nicole

Liked: Amenities
Disliked: Cleanliness
Staff was helpful and the daily breakfast was above expected. However the room was tiny with no air flow. All our cloths started to mold in the week we were there and everything stank. The place needs repairs and updating desperately. Even the lobby roof leaked like crazy when it rained - and it did several times. Location is great in that it is 2 min from your room to the beach. Yet paying 120 pesos each day for each person to enter the park if we went outside the gates got tiresome. Going to explore tow or cenotes means you constantly pay. We rented scooters for the week and were grateful we did as the hotel is a long way away from restaurants, shopping or amenities. If you want to get away from everything and just lay on the beach this is probably a great place for you.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Sloan

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous Beach!
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is as remote as you can get within the city of Tulum, being as it is at the very end of the access road to the ruins and park entry. Worth it if your vibe is quiet, peace, and calm. Staff are friendly, kind, and very responsive. Amenities and menu are very decent, but did get boring toward the end of our stay. Many days items were out of stock, which can be frustrating. Included breakfast was a great value, but as mentioned, being out of stock of items some days is disappointing when the menu isn’t that extensive to begin with. Prices are a bit high for food and drinks, but seem on par with the elevated prices in the whole region. All in all, would recommend and would visit again.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, serene and deeply peaceful. So grateful for this incredible experience. The staff here is amazing, generous and kind. Thank you.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place,a unique experience AC quit in my room was moved to different one nice and cool bathroom could be a bit better butt not a deal breaker for me,would stay again if in the area
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and the staff were all friendly.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room and beautiful hotel overall. The staff were amazing and super helpful. Hotel is very accomodating and even made me breakfast sandwich to go due to an early start time. The hotel is located in the national park which can be good to know. I would definitely recommend hiring a car, scooter or bike to move around with more ease and will also give you more options for eating out. Highly recommend!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful tulum

Amazing place for relax , staff were very helpful friendly…. Anything u need and just one spot !
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay food was amazing. The only downfall is you can’t bring plastic so bring a reusable water bottle.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time and it was very relaxing!
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

RANDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and service. Relaxing vibes as needed.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location

It turn out to be an excellent place for us. Clean, spacious, practical and convenient. This place is located right at the beach with great sitting and lounging areas. Bar and restaurant is good. And Mayan ruins are a walking distance.
Stayed 3 nights in Nov 2024