Does Koos Hotel Boutique Tulum have a pool?

Yes, this property has an outdoor pool.

Is Koos Hotel Boutique Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Koos Hotel Boutique Tulum?

Self parking is free at this property.

What time is check-in at Koos Hotel Boutique Tulum?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

Where is Koos Hotel Boutique Tulum located?

Located in Zama, this hotel is 0.9 mi (1.4 km) from Jaguar Park and within 3 mi (5 km) of Tulum Mayan Ruins and Tulum Beach. Hunab Lifestyle Center and Hospital de Tulum are also within 2 mi (3 km).

10/10 Excellent

Alexandria

Jan 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Great place! Had an amazing 7 nights. Staff were super friendly and really great bang for your buck.

Stayed 7 nights in Jan 2025

8/10 Good

Josselyn

Jan 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo muy bien

Stayed 2 nights in Jan 2025

10/10 Excellent

Erika

Feb 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Excelente lugar! Seguro y súper lindo! Muy cómodo por la llegada autónoma! Llegamos con auto y fue muy fácil estacionarlo. Muy recomendable!

Stayed 1 night in Jan 2025

8/10 Good

Eddie

Feb 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cute property, nice staff. Good for families or older couple’s looking for a safe and quiet area of Tulum. Not close to the beach or downtown (old town) where the shopping, restaurants and bars are at. But I rented a e-bike and made an adventure out of it.

Stayed 7 nights in Feb 2025

10/10 Excellent

Vincent

Jan 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hôtel moderne dans un quartier tranquille et proche de nombreux restaurants et commerces de proximité. Les chambres sont bien équipées, l’isolation phonique est toutefois quasiment inexistante et la tranquillité fortement dépendante des bruits du voisinage. Personnel très accueillant et sympathique Pas de petit déjeuner sur place mais de nombreuses options à proximité.

10/10 Excellent

Cevdet

Feb 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was perfect! But they should inform customers there is no parking opiton infront of hotel. It is too close to hotel but not hotel parking area for this reason I try to find a way to go to Hotel with a car. Parking area just 1 min walk. Other things are perfect! I will definetly go that place again.

8/10 Good

Sebastien

Jan 18, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfy Tulum hotel. Must rent a bike or car

Nice hotel, a bit far from both the beach and pueblo in a new development part of Tulum. There's a bit of a new community vibe they're trying to build in the area, it has potential (not very authentic Tulum setting though, but the hotel makes up for it in well decorated, spacious common areas). The pool was a bit dirty and quite small, but the rooftop was a great place to catch the sunset.

Stayed 2 nights in Jan 2021

2/10 Terrible

Rich

Feb 18, 2025

Disappointing experience

I never got checked in. The process involved a WhatsApp message of which I was not aware. It required a check in 24 hours prior to arrival. I’ve never heard of this. Thus after finding the hotel, I wasn’t checked in for it. Very difficult to check in. The hotel was very difficult to find as well. Once I found it, there was no one at the desk. After weighing our options, we left and went home. Frustrating, to say the least.

Stayed 1 night in Feb 2025

8/10 Good

Denis

May 31, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is located in a quiet area, not far from both the city centre and the beaches. Front desk stuff was very accommodating, yummy breakfast and lunch options, but housekeeping didn’t do their job. Our bedsheets were never changed throughout our 7 day stay nor was the bathroom ever cleaned as well. Hotel also offers bicycle rental for $300 pesos/day. And they also charge “tips” at the end of your stay which is not included in your Expedia booking so be aware because we had to pay $350 pesos extra at check out.

Stayed 7 nights in May 2023

8/10 Good

Victor-Ludvig

Feb 12, 2025

Liked: Cleanliness, staff & service, room comfort

Overall we had a pleasant stay. The hotel looked beautiful with it’s interior design. Just like the pictures. However, the furniture we a bit too minimal, as a wardrobe or some sort of shelves to put your clothes were missing. The hotel is located in a really quiet and safe area away from the center, surrounded by few, but really amazing restaurants and breakfast bars. The restaurant that we were promised upon booking and saw in pictures was apparently closed a while ago. So we were a bit disappointed on that front. The isolation was not that good. It was easy to hear people in the lobby from the room. We also experienced a few weird things that was not up to standard. The shower head was really bad. Something that could easily be upgraded. Also there were not enough lights in the room (no nightlight or anything). But these minor inconveniences didn’t affect our stay, and we were very happy to have chosen Ko’os.

Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Dec 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Ramon

Nov 24, 2024

Stayed 1 night in Oct 2024

2/10 Terrible

Chengqi

Dec 29, 2022

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

The water sink is stifled, not hot water. We have to switch to another room in the morning for shower. No hair dryer as well. Worst hotel experience ever!

10/10 Excellent

Josselin

Aug 24, 2022

Liked: Staff & service, property conditions & facilities

Stayed 3 nights in Aug 2022

8/10 Good

Monica

Jun 28, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a nice property overall however it was difficult to find. They definitely need to trim the tree/bush in the front. It blocks the sign and hard to tell it’s a hotel.

Stayed 3 nights in Jun 2022

8/10 Good

Claudia paola

May 19, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Empleados súper gentiles,lugar limpio ,cama muy cómoda , el lugar muy lindo y seguro, pero lejos de todo , lejos de la playa , solo accesible por auto taxi o en bicicleta a 15 min.de la playa, igual lo recomiendo es un hotel muy lindo y agradable.

Stayed 10 nights in Apr 2022

10/10 Excellent

Leticia

May 10, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel, eco-friendly, very clean and the staff very attentive..

Stayed 3 nights in May 2022

10/10 Excellent

robert

May 1, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

staff was very friendly and helpful

Stayed 1 night in Apr 2022

10/10 Excellent

Mara

Apr 17, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like staying at Koos in Aldea Zama. It is a very nicely designed property with lots of potential. There were a few things that could be improved, but overall my stay was great. The place is not the easiest to find as there isn't any sign on the street or in front of the property. I would work on the restaurant's menu too. The internet is fast and reliable, and I loved the rooftop and lounge/yoga on the 3rd floor. The area is new and in progress, but many nice coffee shops and restaurants around. You definitely will need bikes or moto to go around Tulum and this property has them. You can rent them at the reception, where you will find lovely Julieta. I would definitely stay here again and I recommend this place.

Stayed 5 nights in Apr 2022

8/10 Good

George

Mar 29, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Mar 2022

8/10 Good

Nileshwari M

Mar 28, 2022

Liked: Cleanliness, staff & service, amenities

I really liked this place. Very quiet. The area is very new, a lot of construction everywhere. There are nearby restaurants, cafes and affordable. I was able to rent a bike off of the hotel the first day but they ran out the next few days so I rented one from around the corner. The one downer was the shower water tends to overflow and ends up all over the bathroom; one day it spread all the way to the beds and out the door. I showered with very low pressure the next few days to prevent it. Water was always hot. You can bike to the ruins, hotel zone or centro within 20 minutes and roads are paved well. Really nice staff who speak English and spanish. I felt like I had the rooftop to myself because there were not a lot of people using it.

Stayed 4 nights in Mar 2022

4/10 Poor

Luisa

Mar 24, 2022

Stayed 4 nights in Mar 2022

10/10 Excellent

Valerie

Mar 15, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First hotel in Mexico that I stayed at that has not scammed me or tried to scam me. If you prepay they do NOT ask you for a credit card.

Stayed 7 nights in Mar 2022

10/10 Excellent

Roxann

Mar 7, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Le secteur est en développement, il n’y a présentement pas beaucoup de restaurants et de services, mais l’établissement est impeccable et magnifique!

Stayed 5 nights in Feb 2022

10/10 Excellent

Michael

Feb 20, 2022

Liked: Cleanliness, staff & service

The pool on the rooftop was nice. The common area on our floor was cosy. Had a bar area but was not in service when we checked in. Our toilet had no water to it so we had to fill the bowl from the bathroom sink every time we needed to flush. There were no face cloths or small hand towels. Not very insulated for quietness, heard every noise outside our room whether it was people talking or birds chirping etc

Stayed 1 night in Feb 2022

Koos Hotel Boutique Tulum

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