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Kanté Hotel - Downtown Tulum

2.5 star property
Travelers find peaceful luxury near Tulum's ancient ruins, where they can unwind with massages or simply soak up the sun by the outdoor pool

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Photo gallery for Kanté Hotel - Downtown Tulum

Hallway - Kanté Hotel - Downtown Tulum (Tulum)
Outdoor pool - Kanté Hotel - Downtown Tulum (Tulum)
Lobby - Kanté Hotel - Downtown Tulum (Tulum)
Junior Queen | 1 bedroom, hypo-allergenic bedding, individually decorated - Kanté Hotel - Downtown Tulum (Tulum)
Deluxe Doble | Bathroom | Shower, rainfall showerhead, towels, soap - Kanté Hotel - Downtown Tulum (Tulum)
Kanté Hotel - Downtown Tulum, surrounded by historic Mayan Ruins, offers a tranquil retreat. Guests can relax with a massage, enjoy the outdoor pool, and use in-room WiFi. Past visitors consistently praise their rejuvenating experiences.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Twin

Junior Twin | 1 bedroom, hypo-allergenic bedding, individually decorated

Junior Twin

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, hypo-allergenic bedding, individually decorated

Deluxe Twin

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior King

Junior King | 1 bedroom, hypo-allergenic bedding, individually decorated

Junior King

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King con Cocineta

Deluxe King con Cocineta | 1 bedroom, hypo-allergenic bedding, individually decorated

Deluxe King con Cocineta

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Doble

Deluxe Doble | 1 bedroom, hypo-allergenic bedding, individually decorated

Deluxe Doble

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Queen

Junior Queen | 1 bedroom, hypo-allergenic bedding, individually decorated

Junior Queen

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located near the beach, Kanté Hotel - Downtown Tulum is in Tulum City Center, a neighborhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Map
Calle Polar Región 02 Manzana 07 Lote 11, Tulum, QROO, 77780

What's nearby

  • The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove
    Jaguar Park
    5 min drive - 1.6 miles
  • Dos Aguas Park
    3 min walk - 0.2 miles
  • Hospital de Tulum
    3 min walk - 0.2 miles
  • Cenote Calavera
    4 min drive - 1.4 miles
  • Hunab Lifestyle Center
    5 min drive - 1.3 miles

Getting around

  • Tulum Intl. Airport (TQO)
    49 min drive

Restaurants

  • Campanella Cremerie
    2 min walk
  • Crazy Fish Tacos
    1 min walk
  • Las Margaritas
    2 min walk
  • Now Mezcal & Tequila
    2 min walk
  • Raw Love
    2 min walk

About this property

Kanté Hotel - Downtown Tulum

Hotel near Tulum Mayan Ruins
Kanté Hotel - Downtown Tulum provides amenities like a terrace and a garden. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Tour/ticket assistance, luggage storage, and smoke-free premises
  • A 24-hour front desk and outdoor furniture
Room features
All guestrooms are individually decorated, and have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and shampoo
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Kanté Hotel
Kante Downtown Tulum Tulum
Kanté Hotel - Downtown Tulum Hotel
Kanté Hotel - Downtown Tulum Tulum
Kanté Hotel - Downtown Tulum Hotel Tulum

Frequently asked questions

Does Kanté Hotel - Downtown Tulum have a pool?

Yes, this property has an outdoor pool.

Is Kanté Hotel - Downtown Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Kanté Hotel - Downtown Tulum?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Kanté Hotel - Downtown Tulum?

Check-out is at noon.

Where is Kanté Hotel - Downtown Tulum located?

Located in Tulum City Center, this hotel is 0.2 mi (0.3 km) from Dos Aguas Park and 2.5 mi (4 km) from Tulum Mayan Ruins. Hospital de Tulum and Temple of Doom are also within 2 mi (3 km).

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Reviews

Kanté Hotel - Downtown Tulum Reviews

8.4

Very Good

8.4

Cleanliness

8.0

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 20 out of 32 reviews
Rating 8 - Good. 7 out of 32 reviews
Rating 6 - Okay. 0 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 4 out of 32 reviews

Reviews

10/10 Excellent

Thelma Jean

Liked: Cleanliness
Clean room, helpful staff
Stayed 3 nights in Jan 2026

8/10 Good

EUNJUNG

Liked: Staff & service
Disliked: Amenities
The best location for people who want to explore local experiences.
Stayed 3 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
The room was clean. It was a little noisy from other guests talking loadly outside our room. The door needed a better seal. There was a barking dog that needed a shot of lead. The hotel was chosen for its location across from the ADO terminal.
Stayed 2 nights in Feb 2026

10/10 Excellent

Tieh

Liked: Cleanliness, staff & service, amenities
This service at coin was good tried to have room changed prefer first floor but all booked so clerk carried plugged up stairs for 85 yr old . Hotel is always clean very clean .
Stayed 1 night in Nov 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bus station and many restaurants
Stayed 1 night in May 2025

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, polite, helpful. Will stay here again. Steps away from the ado bus terminal.
Stayed 3 nights in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price! Staff were very nice. Rooms were clean. Ac, tv, shower- all the necessities. Within easy walking distance to downtown. Advertised pool/ hot tub not working. Very little water in the sink.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out of there way to please .

This is hidden behind Ado bus station. Pleasant stay .Seniors and climbing up to 3 rd fl room was not going to happen. Janet went out of her way to accommodate us. Even moving items stored in an unused ground floor room so we wouldn’t have to climb the stairs. Well cared for hotel very clean most part not too much noise considering the bus traffic. When in Mexico in town center any town has Wifi was spotty but we did get by. Overall nice hotel great staff even owner was very nice .
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

We stayed there for 4 days. The guy at the front desk was amazing! Always there to help and give good advice and recommendations. Rooms was super clean! And the location is really convenient, right beside the bus station! It'd go back anytime!
Stayed 5 nights in May 2025

8/10 Good

Aaron Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato
Stayed 4 nights in Dec 2024

2/10 Terrible

Santiago

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel attendant who was from Madrid was terrible. He was emotionally disregulated and could not understand our needs. The hotel room's bathroom window would nor close letting rhe street noise dirupt our sleep. We paid extra money for a quiet room and the hotel attendant said he should not provided that "favour" to us. Very bad experience Will never recommend anyone this hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Tieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick ck in close to Ado station. Only maid forgot to leave towels but mgr quickly supplied . The ac unit blew out an awful smell turned it off used only fan . Other than this nice hotel
Stayed 1 night in Mar 2025

8/10 Good

Erika

Disliked: Amenities
I love the fact that ADO transportation is right at front, downside is that you will be hearing the busses come and go. Yea even at night. Other than that I love the place. The area is a bit dirty but I think it’s all around.
Stayed 2 nights in Nov 2024

8/10 Good

Lissette Dayana Brindis dé salas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy atento y amable el internet en último piso no tiene muy buena señal .
Stayed 4 nights in Jan 2026

10/10 Excellent

pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Bien acojedor las recámaras
Stayed 1 night in Nov 2025

10/10 Excellent

Claudia Itandehui

Liked: Cleanliness, amenities, property conditions & facilities
Está muy bien ubicado atrás de la estación de autobuses ADO y fácil acceso a trasporte colectivo. Además el lugar muy lindo y súper agradable, si regresaría y lo recomiendo.
Stayed 3 nights in Jun 2025

8/10 Good

Sachiko

Liked: Cleanliness, staff & service, amenities
設備は古いのですが、部屋は清潔でした。部屋は大変広く開放感があります。シャワーのお湯の量は良かったのですが、温度は低かったです。スタッフは大変親切で感じが良かったです。
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Excelente hotel !! Camas cómodas regaderas estupendas !! La atención de Omar muy amable al recibirte, atrás del ADO TULUM !! Muy limpio su decoración de muy buen gusto !! Nos encantó !!
Stayed 1 night in Mar 2025

8/10 Good

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien menos la atención inicial y lo peor el ruido que pasa los cuartos y no deja dormir a quienes tienen el sueño liviano
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el servicio, sobre todo el del recepcionista Omar ya que tan pronto necesitamos algo nos ayuda
Stayed 1 night in Jan 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio, el lugar y todo fue maravilloso.
Stayed 1 night in May 2024

4/10 Poor

miguel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Me hicieron sentir incómodo,en la forma de resolver un pequeño incidente que tuvimos.Creo que carece de experiencia la gestión.tuve que escuchar hasta amenazas,de llamar a la policía.pienso que en un hotel,los incidentes se resuelven de otra manera.Ah y la relación precio calidad tampoco es buena

10/10 Excellent

KAEDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Yasuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Jenny

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025