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KASA Hotel Parota

3.5 star property
Hotel with free breakfast, in the vicinity of Temple of Doom

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Photo gallery for KASA Hotel Parota

Bicycling
Poolside bar
Luxury Apartment, 2 Bedrooms, Kitchen, Pool View | Private kitchen | Coffee/tea maker
Studio, Kitchen | View from room
Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View | Living room | LED TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pool

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury Suite, 1 Bedroom, Kitchen, Pool View

Luxury Suite, 1 Bedroom, Kitchen, Pool View | Living area | LED TV

Luxury Suite, 1 Bedroom, Kitchen, Pool View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
  • 122 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Kitchen

Studio, Kitchen | Premium bedding, in-room safe, iron/ironing board, free WiFi

Studio, Kitchen

Highlights

Balcony
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Ceiling fan
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room

Highlights

Balcony
Air conditioning
LED TV
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Bathrobes
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View

Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View | Balcony view

Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View

Highlights

Balcony
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
LED TV
3 bedrooms
Ceiling fan
  • 321 sq m
  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Penthouse, 1 Bedroom, Private Pool

Penthouse, 1 Bedroom, Private Pool | Terrace/patio

Penthouse, 1 Bedroom, Private Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 221 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Condo, 3 Bedrooms, Kitchen, Pool View

Luxury Condo, 3 Bedrooms, Kitchen, Pool View | View from room

Luxury Condo, 3 Bedrooms, Kitchen, Pool View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 194 sq m
  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Penthouse, 2 Bedrooms, Private Pool, Pool View

Terrace/patio

Deluxe Penthouse, 2 Bedrooms, Private Pool, Pool View

Highlights

Balcony
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
LED TV
2 bedrooms
Ceiling fan
  • 269 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Kitchen, Pool View

View from room

Luxury Apartment, 2 Bedrooms, Kitchen, Pool View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 150 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Calle Prol. Sayil, Lotes 3 y 4, Aldea Zama, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 2 min drive - 0.9 miles
  • Tulum Beach - 7 min drive - 4.0 miles
  • Las Palmas Public Beach - 7 min drive - 3.1 miles
  • Playa Paraiso - 8 min drive - 3.5 miles
  • Tulum Mayan Ruins - 9 min drive - 3.7 miles

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪Mercado Tulum - ‬12 min walk
  • ‪Rossina Cafe - ‬9 min walk
  • ‪La Parrillada Tulum - ‬15 min walk
  • ‪Pescaderia Estrada - ‬15 min walk
  • ‪Safari Comedor Zama - ‬6 min walk

About this property

KASA Hotel Parota

Hotel near Temple of Doom
Located close to Playa Paraiso and Tulum Mayan Ruins, KASA Hotel Parota provides free continental breakfast, a poolside bar, and a terrace. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • A free area shuttle, bike rentals, and multilingual staff
  • Smoke-free premises, luggage storage, and tour/ticket assistance
Room features
All guestrooms at KASA Hotel Parota boast perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 5 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 232 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kasa Hotel Residences Tulum
Kasa Hotel Residences
KASA Hotel Parota Tulum
KASA Parota Tulum
KASA Parota
Kasa Hotel + Residences
KASA Hotel Parota Hotel
KASA Hotel Parota Tulum
KASA Hotel Parota Hotel Tulum

Frequently asked questions

Does KASA Hotel Parota have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is KASA Hotel Parota pet-friendly?

No, pets are not allowed at this property.

How much is parking at KASA Hotel Parota?

Self parking is free at this property.

What time is check-in at KASA Hotel Parota?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at KASA Hotel Parota?

Check-out is at noon.

Does KASA Hotel Parota provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 232 per vehicle applies.

Where is KASA Hotel Parota located?

Located in Zama, this hotel is 2.2 mi (3.5 km) from Temple of Doom and 2.9 mi (4.7 km) from Tulum Mayan Ruins. Cenote Cristal and Playa Paraiso are also within 6 mi (10 km).

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KASA Hotel Parota Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 301 out of 394 reviews
Rating 8 - Good. 63 out of 394 reviews
Rating 6 - Okay. 12 out of 394 reviews
Rating 4 - Poor. 8 out of 394 reviews
Rating 2 - Terrible. 10 out of 394 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erode

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing hotel, very clean, room service available, very safe and secure area.

10/10 Excellent

Jovita

Liked: Cleanliness, staff & service, property conditions & facilities
Impressive

10/10 Excellent

Ashura

Bbb
Stayed 3 nights in Oct 2021

10/10 Excellent

cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Z
Stayed 4 nights in Nov 2021

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a new location and it was FABULOUS! Truly high end features, amenities, grounds, bedding, dining, etc. We were absolutely surprised and very pleased. Would stay there again and have been recommending it to our friends. Staff was wonderful too.
Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kasa Kuyen

Vi ble flyttet til Kasa Kuyen da de hadde skiftet eiere elns? Litt vanskelig å finne hotellet, men når vi først kom dit var alt perfekt. Superfine og rene rom. Hyggelig personale. Fint hotell og frokostområde. Frokosten var deilig - du kunne velge fra meny hver dag. Gratis parkering. Litt lite basseng, og ingen solsenger, men vi hadde ikke planer om å ligge ved bassenget uansett. Merk, det er mye mygg ettersom det ligger i et frodig område, så ta med myggspray.
Stayed 5 nights in Apr 2022

4/10 Poor

Armias

Disliked: Staff & service, property conditions & facilities
The day of our arrival we get a message stating they’ve moved us to a different property. New property was not up to par and still under construction. We were left to find our own accommodations last minute.
Stayed 4 nights in Mar 2022

4/10 Poor

Bryony

Liked: Cleanliness
Disliked: Staff & service, amenities
We stayed in this hotel because of its proximity to things within the area of Tulum. We were promised free breakfast each morning which ended after day 3 as the hotel removed all the kitchen equipment and staff from the hotel. They expected us to come to another hotel to have breakfast. Front desk staff were never there and we felt unsafe at night due to this. Fresh drinking water cooler was removed on the last day and no water was provided. The hotel is in a legal battle with owners and hotel is renting out rooms with this happening and guests are the ones to suffer for it. Very disappointed in this hotel and that Expedia actually booked it out.
Stayed 8 nights in Feb 2022

10/10 Excellent

Tierra

Liked: Cleanliness, staff & service, property conditions & facilities
My friends and I enjoyed our stay at this property! The staff was friendly, the bar has happy hour everyday from 4pm-8pm. I also like how secluded the area was but it was still close to everything we needed. The only complaint I have is that it was a struggle getting clean towels everyday but the hotel tried to accommodate as best they could. Thank you! I would stay again.
Stayed 3 nights in Feb 2022

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kasa Parota was incredible. My stay here was pleasant and all the staff were friendly and helpful.
Stayed 5 nights in Feb 2022

10/10 Excellent

Cecilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

4/10 Poor

Kham

Liked: Cleanliness, property conditions & facilities, room comfort
Surprided
Stayed 2 nights in Feb 2022

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
We stayed in a great, modern room with full kitchen and porch along the pool (last time it was with a private balcony over looking the pool). Room had all we needed and we were treated by all of the hotel staff like VIPs. Location was safe and walking distance to the Puebla area. Breakfast was good, but not spectacular (we are vegetarians, so this may have complicated things for them) What most disappointed us about our stay was that the electricity was turned off at 7am (the day of our departure). So that meant no lights, no media, no WIFI, and worst, no water for coffee, toilet flushing, or showers! It was due to some maintenance being performed by the city in the area, so out of the control of the hotel. But we were only told about this via text at 10:30pm the night before. In any case, the staff really did their best to help us work through the issues with buckets of water pulled up from their well. But this serves as a cautionary tale for those choosing to stay in a hotel without a backup generator system.
Stayed 1 night in Feb 2022

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. And the room was large and a great value for money. Area was safe, but not close to many dining options. So we ate at the hotel, where the food was not very exciting and the beer was served in cans and was warm.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tive alguns problemas, como chegar no hotel e não ter energia elétrica, ou seja, sem ar condicionado e sem banho, luz, Wi-Fi , o bairro todo estava sem energia .
Stayed 3 nights in Dec 2021

10/10 Excellent

Adi Sela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2022

8/10 Good

Chiamaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2021

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, very nice rooms
Stayed 2 nights in Dec 2021

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the hotel. The only dislike was we couldn’t really utilize the pool. The water was super cold.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jan 2021

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms and property were amazing!! Definitely recommend.
Stayed 3 nights in Dec 2021

10/10 Excellent

Percy D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the new construction around the property.
Stayed 5 nights in Dec 2021

8/10 Good

Thiara Ramirez

Stayed 3 nights in Dec 2021