See all properties

K'uyen Boutique Hotel

Property class: 4

Choose dates to view prices

Photo gallery for K'uyen Boutique Hotel

A modern outdoor living area with a pool, seating, and a sliding glass door leading to a bedroom. - K'uyen Boutique Hotel (Tulum)
A hotel room with a bed, a small table with glasses and a bottle, and a view of greenery outside. - K'uyen Boutique Hotel (Tulum)
A modern hotel room with a large bed, a ceiling fan, a TV, and a balcony with outdoor seating. - K'uyen Boutique Hotel (Tulum)
A modern outdoor area with a wooden deck, potted plants, and a white wall with a black roof structure. - K'uyen Boutique Hotel (Tulum)
A modern living room with a sofa, armchairs, a coffee table, and a TV on a stand. - K'uyen Boutique Hotel (Tulum)
You can look forward to free continental breakfast, dry cleaning/laundry services, and a bar at K'uyen Boutique Hotel. Active travelers can enjoy cycling at this hotel. Treat yourself to a deep-tissue massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi, with speed of 25+ Mbps, and a business center are available to all guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Standard Room, 1 King Bed

A bedroom with a large bed, a ceiling fan, a balcony with a hammock, and a view of greenery outside.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom

An indoor swimming pool with a ceiling fan, glass doors leading to a dining area, and a view of the outdoors.

Luxury Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse, 1 King Bed, Private Pool

A modern outdoor living area with a pool, seating, and a sliding glass door leading to a bedroom.

Deluxe Penthouse, 1 King Bed, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Private Pool

A modern outdoor balcony with a glass door leading to a bedroom, a small pool, and potted plants.

Penthouse, 1 King Bed, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Zama, a neighborhood in Tulum, is home to K'uyen Boutique Hotel. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Discover the area's water adventures with scuba diving, snorkeling, and sailing nearby, or enjoy the great outdoors with ecotours. Visit our Tulum travel guide
Map
C. Balam Dzakab, Tulum, QROO, 77600

What's nearby

  • A rocky coastline with turquoise waters and a stone structure on a cliff.
    Jaguar Park
    14 min walk - 0.8 miles
  • A coastal area with a historical stone structure, a beach, and clear blue waters.
    Playa Paraiso
    9 min drive - 3.3 miles
  • Hunab Lifestyle Center
    16 min walk - 0.9 miles
  • Dos Aguas Park
    17 min walk - 1.0 mile
  • Hospital de Tulum
    4 min drive - 1.1 miles

Getting around

  • Tulum Intl. Airport (TQO)
    49 min drive

Restaurants

  • Coco Cafe
    9 min walk
  • Nimeño Bakery
    8 min walk
  • Rossina
    5 min walk
  • Jasmine
    9 min walk
  • Xibak Tulum
    9 min walk

Similar properties

A pathway leading to a building surrounded by lush greenery and palm trees, with a thatched-roof structure visible in the background.
Prana Boutique Hotel
Tulum City Center
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 494 reviews
Prana Boutique Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Coworking space

Outdoors

  • Beach towels
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 011-025-002944/2026

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 21 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does K'uyen Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is K'uyen Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at K'uyen Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at K'uyen Boutique Hotel?

Check-out is at noon.

Where is K'uyen Boutique Hotel located?

Located in Zama, this spa hotel is 0.8 mi (1.3 km) from Jaguar Park and within 3 mi (5 km) of Tulum Beach and Tulum Mayan Ruins. Hunab Lifestyle Center and Dos Aguas Park are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

K'uyen Boutique Hotel Reviews

9.0

Wonderful

9.6

Cleanliness

8.6

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 118 out of 169 reviews
Rating 8 - Good. 30 out of 169 reviews
Rating 6 - Okay. 13 out of 169 reviews
Rating 4 - Poor. 3 out of 169 reviews
Rating 2 - Terrible. 5 out of 169 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, a beautiful room, and testy breakfast! The area is quiet and very walkable. The only downside is we were in PH 2 and the AC can’t keep up with the heat of the afternoon.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience yet again! This was our second time staying here. The staff is incredible and we highly recommend for anyone looking to stay in tulum.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! I would absolutely recommend this place in a heartbeat! Everything was easily accessible and within reasonable reach! The staff is very friendly.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and always friendly. The rooms were lovely. There was a shopping area within walking distance for all of the basics. It was perfect and peaceful.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Quietness , functionaliy, quality and breakfast
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I spent the week there and had a great time. The room was very modern and spacious. The staff took great care of us. The room was very clean and had everything we needed to have a great stay. The housekeeping was excellent. The area was great and a short walk to restaurants in Aldea Zama. Again, we had a great stay there.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was big and clean. Check in and out were smooth. Has Adrian both times and he was very nice and helpful. Marcelino at the roof top restaurant was great. We thoroughly enjoyed our stay!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and amenities are GREAT! The food was okay, but not very many choices and the taste was edible. The cleaning and front desk staff were helpful and gracious. The dining staff, both for dinner and breakfast di not seem very happy at all. Overall, I would definitely book again.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Every single staff member greets you with a smile. We stayed during the quiet season but we’d love to come back during the busy season for the party life!!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and the hotel is nice. the the pools are not good no one wants to swim in them not a good design layout. Super small. Coffe is waterdown but that seems to be everywhere in tulum. I would recommend to improve the complimentary breakfast. People only eat it once. Not gross but not great
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel in Tulum we enjoyed our stay and the staff are really nice and welcoming
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, quiet and clean. Staff was great especially Luis.
Stayed 7 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and all the staff are so willing and eager to help make sure you have all you need for your stay here to be the most enjoyable!
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Quiet at night.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff friendly and helpful and property very clean. I supper recommended this stay!!!
Stayed 6 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness
Excellent Service!! Definitely will stay here at my next Tulum stay.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite not loud at all. Me and wife enjoyed our stay.
Stayed 5 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room !! Great property. Breakfast could be better but not bad. Front desk very friendly and accommodating!! I would stay here again!!!
Stayed 14 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for two nights only, I had no time to enjoy hotel's facilities but in general it looks clean and pretty.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect !

A wonderful stay in a very pleasant place. I recommend their suites with private pool. Ultimate confort !! Very helpful staff.
Stayed 2 nights in Sep 2023