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KAHATSA' boutique hotel

3.0 star property
Travelers wake up to local flavors near the ancient Tulum Mayan Ruins, with a rooftop terrace offering panoramic views of the surrounding lush greenery

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View from property - KAHATSA' boutique hotel (Tulum)
Reception - KAHATSA' boutique hotel (Tulum)
Family Double Room | View from room - KAHATSA' boutique hotel (Tulum)
Deluxe Room | View from room - KAHATSA' boutique hotel (Tulum)
Reception - KAHATSA' boutique hotel (Tulum)
KAHATSA' boutique hotel is steps from the Tulum Mayan Ruins. Guests enjoy a local breakfast, then head to the rooftop terrace for stunning views. The hotel offers in-room WiFi, an outdoor pool, and easy access to the peaceful nature reserve.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Business services
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Double Room

Family Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Tulum City Center, a neighborhood in Tulum, is home to KAHATSA' boutique hotel. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Map
Av. Coba Colonia Huracanes, Tulum, QROO, 77760

What's nearby

  • Jaguar Park
    Jaguar Park
    11 min walk - 0.6 miles
  • Hunab Lifestyle Center
    11 min walk - 0.6 miles
  • Dos Aguas Park
    14 min walk - 0.8 miles
  • Cenote Calavera
    4 min drive - 1.6 miles
  • Hospital de Tulum
    5 min drive - 1.3 miles

Getting around

  • Tulum Intl. Airport (TQO)
    53 min drive

Restaurants

  • Starbucks
    7 min walk
  • El Capitán
    1 min walk
  • Siete Fuegos
    4 min walk
  • La Regia Tulum
    1 min walk
  • La Pasadita
    3 min walk

About this property

KAHATSA' boutique hotel

Hotel near Tulum Mayan Ruins
At KAHATSA' boutique hotel, you can look forward to free breakfast (local cuisine), a rooftop terrace, and a business center. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Outdoor furniture, an elevator, and concierge services
  • A nature reserve, luggage storage, and smoke-free premises
Room features
All guestrooms at KAHATSA' boutique hotel feature thoughtful touches such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and bathrobes.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • 43-inch Smart TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, digital channels, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • Elevator (84 inch wide door)

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher

We should mention

Pool access available from 8:00 AM to 10:00 PM

Frequently asked questions

Does KAHATSA' boutique hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is KAHATSA' boutique hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at KAHATSA' boutique hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at KAHATSA' boutique hotel?

Check-out is at 11:00 AM.

Where is KAHATSA' boutique hotel located?

Located in Tulum City Center, this hotel is 0.5 mi (0.8 km) from Hunab Lifestyle Center and 1.8 mi (2.9 km) from Tulum Mayan Ruins. Jaguar Park and Dos Aguas Park are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

KAHATSA' boutique hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 57 out of 85 reviews
Rating 8 - Good. 16 out of 85 reviews
Rating 6 - Okay. 8 out of 85 reviews
Rating 4 - Poor. 3 out of 85 reviews
Rating 2 - Terrible. 1 out of 85 reviews

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable. The staff was helpful and friendly. The Breakfast was excellent. We liked spending the evening relaxing at the pool. It is very close to Tolum. Parking is on the street.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Riley

Liked: Cleanliness, staff & service
Clean room, kind staff, perfect location!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Very cute and comfortable hotel in a great location. Staff was very helpful and the breakfast was a nice bonus!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Rochelle

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff was helpful and accommodated an early check in without advance notice. The hotel atmosphere is relaxing. Breakfast was tasty.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

geoffroy

Liked: Cleanliness, amenities, property conditions & facilities
Really great and charming atmosphère! I liked everything The only disappointment was a swimming pool, quite small and in the shades Staff was lovely and the breakfast very good For the price, you can go there!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Pleasant and very efficient staff. I found everyone to be friendly. I would consider staying here again and would recommend it to others.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Tracy

Clean, comfortable, basic room. Bathroom needed some maintenance but all in all it was fine. Location is fantastic
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel. The room was clean, spacious and quiet. The staff was very friendly helpful, and the location was perfect. Highly recommend. A+
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Staff, clean rooms, decoration
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and gave me great options for sight seeing and food options. I will definitely come back to stay.
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Vianney

Liked: Cleanliness, staff & service, amenities
This hotel was nice, room was clean and inviting. Sadly, due to heavy rain, you could smell the mold or something that wasn't very nice. But that was in the open area as the corridors had no window/wall to one side. The breakfast was nice, fruits, eggs with ham or chorizo or vegetable (or all in one), bread (and you could get more if you ask), coffee, tea or water. The location is close to both the public beaches and the ruins. We had a van, and although we had to park public, nothing happened to it, so I would say it is a calm area. The personnel was very friendly and helpful.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Clean and peaceful. Wonderful staff!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Raynoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, comfortable and the staff was very friendly and attentive. The location was perfect, was safe and walkable to many restaurants and shops and supermarket across the street. Street parking was always available.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great location to see the sights. My only complaint would be the hotel is located on a busy road with lots of noise. The hotel is clean and well maintained.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Property felt safe and secure. Staff were very friendly and helpful. Wifi was bad and breakfast could have included some various condiments, but was otherwise decent for an included deal.
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Caitlin

The hotel itself in terms of the lobby, pool and breakfast area is fine especially for a short term stay. The issue was our room. We were given room #3 on the ground floor. No windows in the room and the bathroom smelled like sewer. The bathroom had one tiny window and when we opened it we were hit was an even worse overwhelming smell of sewage. It looked like there was a pipe emptying there and brown water, likely sewage, everywhere. Truly disgusting. Thankfully we were there for only one night but if you do book this hotel for any amount of time, avoid this room at all costs.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

My stay was great! My room was ready early. Staff was very friendly and accommodating, I forgot a charger and they were more than happy to assist. Room was very cute and the diffuser was on when I walked in. Very relaxing. Breakfast is included which is great! Hotel is also across the street from a supermarket and close to a lot of souvenir shops and restaurants.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem in Tulum. Excellent staff. Zen vibes. Every detail with an artistic touch. Great water pressure. Very clean. Very safe part of town. Next to Supermarket! The best bang for the buck in Tulum.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Robert

Liked: Cleanliness, room comfort

Kahatsa

No phone in room, no ice machine.Staff was very helpful. Good breakfast included. Special taxi rate if they call for you. Rooftop pool was very nice. Great location. Cleaning staff excellent! WhatsApp # is useful.
Stayed 5 nights in Feb 2025
Verified

6/10 Okay

Estela Uribe

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Nice Hotel - but not our kind of “Namaste”!

This is a nice hotel- hard to see the entrance from the street - even the taxi driver was not sure of its location. I have VERY mixed feelings about this hotel. It looked Very clean but two things that stood out - the fitted bed sheet was stained with what looked to be blood (apparently the wash didn’t take it out) and the electric kettle was quite rusted inside. The staff was apologetic for the dirty sheet and we were given another room (it had two full beds and not the king that we had in the other room). I forgot to mention the rust issue but I hope they get this feedback and look into it.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Thomas

The property needs some basic attention. However for the price it was worth it. A couple of things to note. They need to clean the bathroom drains. The first room I was checked into was stinky. The smell was coming from the drains. The second room was better but the drains in the shower and sink were slow and made the bathroom smelly. But not the room. Clean the drains! I didn’t try the breakfast included. Across the street is a nice cafe with good coffee and breakfast items. Lastly, I only saw two rooms but it appeared that most rooms have no windows or a small column window by the front door. I’ve never experienced a windowless hotel before. I wouldn’t stay, again.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

RACHID

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Miguel Angel Gutierrez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El parque jaguar y zona hotelera está cercana, muy limpio y excelente opción Tuve vacaciones con mi bebé y amablemente nos prestaron un corral, muy amables
Stayed 5 nights in Feb 2026