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Ikal Hotel Tulum

3.5 star property
Oceanfront with 2 outdoor pools, near Tulum National Park

Choose dates to view prices

Nestled near Tulum National Park, Ikal Hotel Tulum offers a tranquil retreat with a beach bar, coffee shop/cafe, and 2 outdoor pools. Enjoy beachfront dining at Maia restaurant or unwind with spa services like hot stone massages. Previous guests rave about the helpful staff and love lounging on sun-kissed white sand beaches.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast available
  • Bar
  • Housekeeping
  • Pool
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Jungle Mayan Suite

Jungle Mayan Suite | 1 bedroom, premium bedding, free WiFi, bed sheets

Jungle Mayan Suite

Highlights

Air conditioning
Separate bedroom
Premium bedding
Detached private bathroom
Bathrobes
Minibar
Champagne service
Free bottled water
  • 75 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden Mayan Suite

Garden Mayan Suite | 1 bedroom, premium bedding, free WiFi, bed sheets

Garden Mayan Suite

Highlights

Air conditioning
Separate bedroom
Premium bedding
Detached private bathroom
Bathrobes
Minibar
Champagne service
Free bottled water
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plunge Pool Mayan Suite

Plunge Pool Mayan Suite | 1 bedroom, premium bedding, free WiFi, bed sheets

Plunge Pool Mayan Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Private plunge pool
Air conditioning
Separate bedroom
Premium bedding
Bathrobes
Minibar
Champagne service
Free bottled water
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow

Bungalow | 1 bedroom, premium bedding, free WiFi, bed sheets

Bungalow

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Separate bedroom
Premium bedding
Detached private bathroom
Bathrobes
Minibar
Champagne service
Free bottled water
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Oceanfront Suite with Plunge Pool

Oceanfront Suite with Plunge Pool | 1 bedroom, premium bedding, free WiFi, bed sheets

Oceanfront Suite with Plunge Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Bathrobes
Minibar
Champagne service
  • 105 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 2 Bedrooms

Bungalow, 2 Bedrooms | 1 bedroom, premium bedding, free WiFi, bed sheets

Bungalow, 2 Bedrooms

Highlights

Separate dining area
Air conditioning
Full-sized refrigerator/freezer
Dining table
Smart TV
2 bedrooms
Premium bedding
Private bathroom
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Tree House Suite with Plunge Pool

Tree House Suite with Plunge Pool | 1 bedroom, premium bedding, free WiFi, bed sheets

Tree House Suite with Plunge Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Bathrobes
Minibar
Champagne service
Free bottled water
  • 95 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Tulum-Boca Paila km 3, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 1 min walk - 0.0 miles
  • Jaguar Park - 1 min walk - 0.0 miles
  • Playa Paraiso - 5 min walk - 0.3 miles
  • Las Palmas Public Beach - 11 min walk - 0.6 miles
  • Tulum Mayan Ruins - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 103 min drive

Restaurants

  • ‪Restaurante El Crucero - ‬10 min drive
  • ‪Carl's Jr. - ‬7 min drive
  • ‪Playa Pescadores - ‬5 min walk
  • ‪Häagen-Dazs - ‬10 min drive
  • ‪Frosty's - ‬10 min drive

About this property

Ikal Hotel Tulum

Hotel near Playa Paraiso
Located close to Tulum National Park and Tulum Mayan Ruins, Ikal Hotel Tulum provides a beach bar, a terrace, and a coffee shop/cafe. With a beachfront location, beachfront dining, and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to a sports massage or other spa services. The on-site international cuisine restaurant, Maia, offers breakfast, brunch, lunch, light fare, and ocean views. In addition to a garden and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools along with sun loungers
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a free beach club on site
  • Luggage storage, outdoor furniture, and multilingual staff
  • Beach umbrellas, a front-desk safe, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Ikal Hotel Tulum boast perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and free bottled water.

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  • Parking included
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Alito Tulum Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 360 for adults and MXN 360 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Maia

Things to do

  • 2 outdoor pools
  • Beach yoga
  • Free beach club

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On the bay
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 1 floor
  • Built in 2019
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 700 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 5000 per accommodation, per stay
  • A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 360.00 for adults and MXN 360.00 for children
  • Airport shuttle fee: MXN 2700 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 700 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

IKAL Tulum Hotel
Ikal Tulum Cabin
Ikal Hotel Boutique
Ikal Boutique
Hotel Ikal Hotel Boutique Tulum
Ikal Hotel Boutique Tulum Tulum
Ikal Boutique Tulum
Hotel Ikal Hotel Boutique Tulum Tulum
Tulum Ikal Hotel Boutique Tulum Hotel
Ikal Tulum
Ikal Hotel Tulum Hotel
Ikal Hotel Tulum Tulum
Ikal Hotel Boutique Tulum
Ikal Hotel Tulum Hotel Tulum

Frequently asked questions

Does Ikal Hotel Tulum have a pool?

Yes, this property has 2 outdoor pools.

Is Ikal Hotel Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Ikal Hotel Tulum?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ikal Hotel Tulum?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Ikal Hotel Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2700 per vehicle applies.

Where is Ikal Hotel Tulum located?

Located in Zona Hotelera, this beachfront hotel is in a national park and within 1 mi (2 km) of Playa Paraiso and Tulum Mayan Ruins. Tulum National Park and Tulum Beach are also within 3 mi (5 km).

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Ikal Hotel Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 174 out of 265 reviews
Rating 8 - Good. 36 out of 265 reviews
Rating 6 - Okay. 19 out of 265 reviews
Rating 4 - Poor. 12 out of 265 reviews
Rating 2 - Terrible. 24 out of 265 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Clint

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great!! Very friendly and helpful. We stayed in a treehouse. It was an excellent choice. The views were unique, room was clean. The beach club is also really fun and inviting. Good food too. Can’t wait to go back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Krystina

Liked: Cleanliness, staff & service, property conditions & facilities
Love the tree house, beautiful experience.
Stayed 7 nights in Aug 2025

10/10 Excellent

Justin Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 4 nights in Sep 2025

10/10 Excellent

Emilee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Ikal was phenomenal. I was looking for an opportunity to enjoy a wellness experience and they delivered. The room was just as advertised and they had a wonderful schedule of activities. The location in the national park gave us access to several beach clubs and restaurants along the beach so I could really explore the area. The staff was amazing, super communicative and accommodated our needs/addressed any questions. Would definitely return during peak season or visit their sister property on my next trip.
Stayed 3 nights in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place with all the comfort you need inside a national park. On walk distance from Tulum’s archeological site. I highly recommend it.
Stayed 1 night in Jul 2025

6/10 Okay

Cindy

Liked: Cleanliness
Disliked: Property conditions & facilities
Certainly a glamping experience. However not the safest steps in property and “room” quite slippery with little support. They have glass shampoo bottles and conditioners which is understandable however again not the safest one of them broke right on my foot on the outdoor shower. Beautiful overall. The mosquitos will eat you up make sure you bring bug spray. Quite pricey but the view is remarkable and the experience is worth it. Glad we did it but I wouldn’t return in the future. It’s a one and done experience
Stayed 7 nights in Oct 2025

10/10 Excellent

Carmen Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful experience
Stayed 4 nights in Jun 2025

8/10 Good

Marley

Disliked: Staff & service, property conditions & facilities
The location was great! The coffees are seven dollars apiece
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy Ximena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing and beautiful resort!
Stayed 6 nights in Jul 2023

2/10 Terrible

Yahya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This my second time in my entire life to write a review. This place was the worst place I’ve ever stayed in. the pictures and description on Expedia don’t match the room. We were given a room with an outdoor shower and a bathroom and there was three men who were in our backyard right before my wife was about to take a shower When I brought this up to the management. They dismissed me and told me that they don’t know who those men were after three hours they found out that it was maintenance, but I we never got a heads up. The pool was not working. The shower is weak. The tent that we stayed in was not clean. Our bed was right under the ac unit. Due to condensation we were not able to sleep bc the ac unit kept dripping on our bed. Huge privacy concern…. Huge safety concerns….. bad customer service….. stay away
Stayed 5 nights in Oct 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Many activities on site and delicious food
Stayed 3 nights in Oct 2024

10/10 Excellent

Erasto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and peacefull and quiet nice to relax and unwind from the normal routine
Stayed 2 nights in Dec 2023

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place with all the amenities we wanted. We stayed at a number of hotels and resorts during our 10 days in the Yucatan. Ikal was by far our favorite.
Stayed 3 nights in Aug 2024

10/10 Excellent

mitchell

Liked: Cleanliness, property conditions & facilities
Best hotel iv ever stayed at. Felt so tropical and in nature

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ikal was the absolute definition of vacation. The vibes, energy and atmosphere are the ideal combo to relax and take in the beauty if the Mexican Caribbean Sea. Everywhere you look is a postal card/kodak moment. The staff and crew are amazing! We will definetly be returning to IKAL!
Stayed 3 nights in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach front serenity

Overall the place was beautiful and great. The entire staff was wonderful and so genuinely nice. If you love the outdoors and the beach it's perfect. Except for your room and the office, everything is outdoors and open air. If you are rhe kind of person who needs carpeting, AC and hates bugs this is not the place for you. The room did have AC but the ocean breeze was wonderful
Stayed 3 nights in Sep 2024

10/10 Excellent

Roisin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Ikal Tulum! We had a treehouse with a private plunge pool which was lovely, the bed was huge and design of the bedroom was awesome. The bathroom is outside, and we were a little worried about privacy when showering etc as we could see our neighbours on their balcony, but this is the design of the room. We did a complimentary kundalini yoga session during our stay which was very peaceful. There is a restaurant on site which is quite expensive, but in line with every other beachfront hotel - around $290 for a cocktail and $390 for a burger etc. The breakfast was amazing though! Overall the facilities are really great, with a wonderful stretch of pure white sand just moments from the hotel - we would definitely return!
Stayed 2 nights in Jan 2025

10/10 Excellent

ZINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place for clamping. We loved the experience. The only negative is the guacamole at the restaurant on site… I don’t know how is it possible to get a bad one in Mexico but they managed it. All we got was mashed up avocado with diced tomatoes on top. No seasoning, no onion, no garlic, no cilantro… Do not order it there. Try one of the other restaurants on the beach.
Stayed 2 nights in Sep 2024

4/10 Poor

Nick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great property on the beach but really poor service. Had to wait in the lobby for check in for over an hour as they forgot about us... this ultimately made us miss our activities we had planned. additionally we tried to rent a scooter but it was covered in bird poop, Spiders and the helmets were damp and smelled extremely bad. Upsetting as the beach and property were nice but the experience left a lot to be desired.
Stayed 2 nights in Dec 2023

2/10 Terrible

Kayla Chrisny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID! This was by far the worst experience ever. The staff is extremely rude and not accommodating. The AC doesn't work and we had dead bugs on our bed. We were originally suppose to stay from Sunday- Friday but, decided to head back home on Tuesday. Power went out Tuesday morning around 4am and there wasn't any staff available to assist us since staff leaves at 9:00pm and returns the next morning at 7:00am. We were left with no power and no communication with anyone. When staff finally arrived they apologized for the power outage. They did not make any accommodations and refused to give us a refund. The beach is dirty and consists of motorized boats. This place is nothing like the photos. Please don't be fooled like we were. Please save your money and save yourself the headache. Do not book! I have never left a negative review on anything . I do not want someone going through the same experience we had.
Stayed 5 nights in Jul 2022

10/10 Excellent

Rosalin Marie Sanchez

Liked: Cleanliness, staff & service
Beautiful, perfect for disconnecting, clean, the staff was very attentive, just bring strong mosquito repellent. The national park was beautiful, easy to go around with the shuttles, restaurant was good but expensive. Overall great experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ademir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to have an excellent time to chill out
Stayed 1 night in Sep 2025

8/10 Good

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy bonito y tranquilo sin embargo no me pareció que me hicieran cambio de habitación comenté el asunto y me dijeron que es la misma simplemente las fotos son diferentes pero en mi segunda noche noté que otra sí correspondían con la descripción que había reservado básicamente me dieron una de menor Rango.
Stayed 3 nights in Aug 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto el lugar, tiene muchas habitaciones diferentes al resto y las areas en comun son muy lindas. Al estar dentro del parque Jaguar te da mucha seguridad sin embargo hay que tener encuenta que eso cuesta y tener que pagar el coste de entrada diario si vas en estancia larga pues no me parece justo cuando no tienes pensado visitar el mismo.
Stayed 1 night in Jul 2025

10/10 Excellent

Lidya

Liked: Cleanliness, amenities, property conditions & facilities
An amazing experience,loved it and will be returning soon.
Stayed 6 nights in May 2025

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