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Hotel Shibari Tulum - Restaurant & Cenote Club

5.0 star property
Adults-only hotel with 2 outdoor pools and a full-service spa

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Photo gallery for Hotel Shibari Tulum - Restaurant & Cenote Club

View from room
Saastal Jungle View Plunge Pool | 1 bedroom, premium bedding, pillowtop beds, minibar
Shibari Grand Cenote Front | View from room
Reception
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service

Room options

View all photos for Shizen Garden View Plunge Pool

View from room

Shizen Garden View Plunge Pool

Highlights

Private plunge pool
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillowtop bed
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tsuri Jungle View Deluxe

1 bedroom, premium bedding, pillowtop beds, minibar

Tsuri Jungle View Deluxe

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillowtop bed
Bathrobes
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Saastal Jungle View Plunge Pool

Balcony

Saastal Jungle View Plunge Pool

Highlights

Private plunge pool
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillowtop bed
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Shibari Grand Cenote Front

Shibari Grand Cenote Front | Balcony

Shibari Grand Cenote Front

Highlights

Private plunge pool
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillowtop bed
Bathrobes
  • 74 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Yaakun Grand Cenote View

Yaakun Grand Cenote View | Balcony view

Yaakun Grand Cenote View

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillowtop bed
Bathrobes
Rainfall showerhead
  • 74 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suki Garden View Deluxe

Suki Garden View Deluxe | Balcony view

Suki Garden View Deluxe

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillowtop bed
Bathrobes
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766

What's nearby

  • Ven a la Luz Sculpture - 6 min walk - 0.4 miles
  • Tulum Beach - 1 min drive - 0.3 miles
  • SFER IK - 4 min drive - 2.3 miles
  • Playa Paraiso - 10 min drive - 4.7 miles
  • Tulum Mayan Ruins - 15 min drive - 7.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 115 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬7 min walk
  • ‪Checkpoint Ciao - ‬3 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬2 min walk
  • ‪Taboo Beach Club - ‬6 min walk

About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

Luxury hotel near Tulum Beach
Take advantage of a swim-up bar, a poolside bar, and a terrace at Hotel Shibari Tulum - Restaurant & Cenote Club. Indulge in a massage, a body wrap, and reflexology at Kan Spa, the onsite spa. The on-site international cuisine restaurant, ATTA, offers breakfast, brunch, and dinner. In addition to designer stores on site and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • 2 outdoor pools with sun loungers, pool umbrellas, and a lifeguard on site
  • Continental breakfast (surcharge), valet parking (surcharge), and massage treatment rooms
  • A gift shop, luggage storage, and outdoor furniture
  • A 24-hour front desk, a front-desk safe, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 64 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like wet bars and laptop-compatible safes.
Other conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • 70-inch Smart TVs with satellite channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 5 per day)
  • Valet parking on site (USD 5 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ATTA

Things to do

  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per day
  • Service fee: USD 17 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 30 per person
  • Uncovered self parking fee: USD 5 per day
  • Valet parking fee: USD 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number ICA1912108R8

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Frequently asked questions

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–6:00 PM.

Is Hotel Shibari Tulum - Restaurant & Cenote Club pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Shibari Tulum - Restaurant & Cenote Club?

Self parking is available for USD 5 per day. Valet parking is available for USD 5 per day.

What time is check-in at Hotel Shibari Tulum - Restaurant & Cenote Club?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Shibari Tulum - Restaurant & Cenote Club?

Check-out is at noon.

Where is Hotel Shibari Tulum - Restaurant & Cenote Club located?

Located in Zona Hotelera, this luxury hotel is within 1 mi (2 km) of Ven a la Luz Sculpture and Tulum Beach. SFER IK and Sian Ka'an Biosphere Reserve are also within 3 mi (5 km).

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Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 188 out of 229 reviews
Rating 8 - Good. 20 out of 229 reviews
Rating 6 - Okay. 10 out of 229 reviews
Rating 4 - Poor. 7 out of 229 reviews
Rating 2 - Terrible. 4 out of 229 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

jennifer v

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had dinner every night, which was fantastic, and the staff was really kind. It was our first time at Intulum, and we absolutely loved it.
Stayed 4 nights in May 2025

10/10 Excellent

Maria Carmen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and very relaxing. The staff were very friendly and accommodating. We enjoyed the yoga session and the amazing cenote it was a very enjoyable experience. The food was excellent I did have a unique experience with the fish but was quickly resolved and credited.
Stayed 4 nights in May 2025

10/10 Excellent

Rudy

Liked: Cleanliness, amenities, property conditions & facilities
We had great customer service the place was open clean and fresh looking the customer service was great very understandable
Beautiful walkway
Clean restaurant ready to order
Just relaxing and get ready to take a dip
Just kicking back enjoying the Sun
Stayed 5 nights in May 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
outstanding service . responsive, clean , very welcoming
Stayed 3 nights in May 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautify and well designed.
Stayed 8 nights in May 2025

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property that is conveniently located.
Stayed 4 nights in Apr 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! So beautiful and relaxing. Highly recommended.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Literally my favorite hotel!! So special and beautiful. Great location and the staff were amazing

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back!
Stayed 1 night in Apr 2025

10/10 Excellent

Danyely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! The best staff I have ever encountered in a hotel. Will definitely be back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Se Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cenote is worth everything. No need to worry about sargassum seaweed on beach, although Shibari has no fee beach access across the street. Daily yoga included! Free bike rental! Many shops, bars, and restaurants just steps away. Security police station neighbor and guest only access made me feel very safe as solo female traveler.
Stayed 5 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t wait to come back!
Stayed 5 nights in Mar 2025

10/10 Excellent

Jakob Hjorth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel. Very nice Cenote.
Stayed 3 nights in Mar 2025

10/10 Excellent

Colby Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, saw some other while there and this is definitely the one to stay at. Loved it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property with extremely helpful hosts ready to help or answer any of your questions!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing time staff was very friendly
Stayed 7 nights in Jan 2025

10/10 Excellent

Abby

Liked: Staff & service, property conditions & facilities
Loved this hotel — amazing amenities, staff couldn’t have been more attentive and accommodating & provided exceptional service
Stayed 5 nights in Jan 2025

10/10 Excellent

Bunny Coelho

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about it !
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here and will do it again! Love this place and the staff is always so helpfu, friendly and accommodating. Definitely a wellness retreat
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice facility
Stayed 4 nights in Jan 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Absolutely amazing stay at the Shibari!! Only minor downfall is if you don’t like loud music, it can be loud at night form jungle raves. However, the service is the best one ever received, extremely friendly staff. Amazing cenote and perfect location!!!
Stayed 7 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and amenities were excellent, perfect for a relaxing time. The food was delicious as well, props to the chef
Stayed 2 nights in Nov 2024

4/10 Poor

James

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Yikes. Beautiful property in an excellent location with terrible service overall. The property is mostly empty of hotel guests but the pool/Cenote area is full of people who buy day passes for like $30USD and take the best areas around the cenote. There is absolutely zero reason to stay here at the hotel as a guest as the people on day passes seem to be treated better than guests actually staying at the hotel. I would definitely pass on booking this hotel ever again but might buy a day pass next time I'm in Tulum.
Stayed 1 night in Apr 2025

10/10 Excellent

Yvon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. Staff was really friendly. The did is excellent. The only thing that is annoying is the music around the cenote. It’s loud and very annoying. Hope they will change the type of music and try to reduce the volume
Stayed 7 nights in Feb 2025

10/10 Excellent

Rov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an amazing ambience, great music by the cenote, amazing food, really friendly staff. A lot of attention has been given to the design and aesthetic of the rooms and the hotel public area. The hotel made us feel immersed in a jungle garden as everything is well maintained. Hotel is also close to many restaurants and club at walking distance. The bed was very comfortable and crisp. Cleanliness is amazing throughout the property.
Stayed 3 nights in Jan 2025