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Hotel Shibari Tulum - Restaurant & Cenote Club

5.0 star property
Guests sip cocktails poolside or indulge in rejuvenating spa treatments at this Tulum retreat where attentive staff handles every detail

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Photo gallery for Hotel Shibari Tulum - Restaurant & Cenote Club

Yaakun Grand Cenote View | Balcony view - Hotel Shibari Tulum - Restaurant & Cenote Club (Tulum)
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Bar (on property) - Hotel Shibari Tulum - Restaurant & Cenote Club (Tulum)
Breakfast, dinner, brunch served; international cuisine - Hotel Shibari Tulum - Restaurant & Cenote Club (Tulum)
Lobby sitting area - Hotel Shibari Tulum - Restaurant & Cenote Club (Tulum)
Hotel Shibari Tulum offers crystal-clear waters and thoughtful amenities. Enjoy the swim-up bar, hot stone massages at Kan Spa, and international cuisine at ATTA restaurant. The property features two outdoor pools with sun loungers and a staff ready to assist with any request.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

View all photos for Suki Garden View Deluxe

Suki Garden View Deluxe | Balcony view

Suki Garden View Deluxe

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Separate bedroom
Ceiling fan
Hair dryer
Rainfall showerhead
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Tsuri Jungle View Deluxe

1 bedroom, premium bedding, pillowtop beds, minibar

Tsuri Jungle View Deluxe

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Separate bedroom
Ceiling fan
Hair dryer
Rainfall showerhead
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Shizen Garden View Plunge Pool

View from room

Shizen Garden View Plunge Pool

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Separate bedroom
Ceiling fan
Hair dryer
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Saastal Jungle View Plunge Pool

Balcony

Saastal Jungle View Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Separate bedroom
Ceiling fan
Hair dryer
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Yaakun Grand Cenote View

Yaakun Grand Cenote View | Balcony view

Yaakun Grand Cenote View

Highlights

Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Separate bedroom
Ceiling fan
Hair dryer
Rainfall showerhead
  • Lagoon view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Shibari Grand Cenote Front

Shibari Grand Cenote Front | Balcony

Shibari Grand Cenote Front

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Separate bedroom
Ceiling fan
Hair dryer
  • Lagoon view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Zona Hotelera, a neighborhood in Tulum, Hotel Shibari Tulum - Restaurant & Cenote Club is in the entertainment district and near the airport. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766

What's nearby

  • Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -
    Tulum Beach
    3 min walk - 0.2 miles
  • Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032
    Playa Paraiso
    8 min drive - 4.7 miles
  • Tulum Mayan Ruins which includes a ruin
    Tulum Mayan Ruins
    15 min drive - 7.2 miles
  • Ven a la Luz Sculpture
    6 min walk - 0.4 miles
  • Las Palmas Public Beach
    7 min drive - 4.2 miles

Getting around

  • Cancun Intl. Airport (CUN)
    115 min drive

Restaurants

  • Tacos Papi
    4 min walk
  • Mia Restaurant & Beach Club
    1 min walk
  • The Coffee
    1 min walk
  • Checkpoint Ciao
    3 min walk
  • Chambao
    6 min walk

About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

Luxury hotel near Tulum Beach
Take advantage of a swim-up bar, a poolside bar, and a terrace at Hotel Shibari Tulum - Restaurant & Cenote Club. Indulge in a Swedish massage, a facial, and reflexology at Kan Spa, the onsite spa. The on-site international cuisine restaurant, ATTA, offers breakfast, brunch, and dinner. In addition to designer stores on site and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • 2 outdoor pools along with sun loungers, pool umbrellas, and a swim-up bar
  • Continental breakfast (surcharge), valet parking (surcharge), and a gift shop
  • Outdoor furniture, a 24-hour front desk, and beach towels
  • Luggage storage, tour/ticket assistance, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 64 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like wet bars and laptop-compatible safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 70-inch Smart TVs with satellite channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 20 per day)
  • Valet parking on site (USD 5 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ATTA

Things to do

  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per day
  • A tax is imposed by the city: USD 3.26 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Service fee: USD 17 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 30 per person
  • Uncovered self parking fee: USD 20 per day
  • Valet parking fee: USD 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number ICA1912108R8

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Frequently asked questions

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–6:00 PM.

Is Hotel Shibari Tulum - Restaurant & Cenote Club pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 20 per day. Valet parking is available for USD 5 per day.

What time is check-in at Hotel Shibari Tulum - Restaurant & Cenote Club?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Shibari Tulum - Restaurant & Cenote Club?

Check-out is at noon.

Where is Hotel Shibari Tulum - Restaurant & Cenote Club located?

Located in Zona Hotelera, this luxury hotel is within 1 mi (2 km) of Ven a la Luz Sculpture and Tulum Beach. Sian Ka'an Biosphere Reserve is 2 mi (3.2 km) away.

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Reviews

Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 233 out of 289 reviews
Rating 8 - Good. 26 out of 289 reviews
Rating 6 - Okay. 18 out of 289 reviews
Rating 4 - Poor. 8 out of 289 reviews
Rating 2 - Terrible. 4 out of 289 reviews

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet hotel. Good service from staff.
Stayed 1 night in Jan 2026

10/10 Excellent

kayla

Liked: Cleanliness, amenities, property conditions & facilities
The service was impeccable, not a beat missed! The resort was stunning, well cared for, quiet, zen, and so beautiful. The rooms were well appointed, very private, and clean. It was an incredible stay :)
Stayed 7 nights in Dec 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shibari is a top notch resort. Not your typical all inclusive. Very quiet, friendly staff, amazing rooms, top notch restaurant, the cenote inside is a great feature. I highly recommend this place for couples.
Stayed 4 nights in Oct 2025

6/10 Okay

Haley

Liked: Staff & service, room comfort
Drinks and staff were great. Didn’t get to experience swim up bar as pool/hottub was surprisingly closed for construction (no notice) and the cenote was shut down which was a real bummer - wish warnings or heads up were given.
Stayed 6 nights in Oct 2025

10/10 Excellent

luisa

Liked: Cleanliness, amenities, property conditions & facilities
Where it is located is very close to everything, the workers are very attentive and the hotel is very clean and everything is very organized.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tiago Miguel

Liked: Cleanliness, amenities, property conditions & facilities
The resort was outstanding, very calm and relaxing. The best was however the staff, couldnt be more attentive, truly amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Shibari was amazing. I suggest staying here when u visit Tulum. Its also plenty of resturants and shops walking distance from the property
Stayed 4 nights in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!! The property was very well maintained and clean and the food was delicious and unique. The spa, jacuzzi, cenote and pool also very clean and very nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Arleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time traveling to Tulum & I couldn’t have picked a better hotel for our stay! The service was incredible and the convenience of the cenote at the property was unmatched! Will definitely be returning.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property that is conveniently located.
Stayed 4 nights in Apr 2025

10/10 Excellent

jennifer v

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had dinner every night, which was fantastic, and the staff was really kind. It was our first time at Intulum, and we absolutely loved it.
Stayed 4 nights in May 2025

10/10 Excellent

Ulonda

Liked: Cleanliness, property conditions & facilities
Beautiful place and very nice stage! Different restaurants are walkable!
Stayed 3 nights in Jun 2025

10/10 Excellent

Benjamin

Liked: Amenities, property conditions & facilities
Easily one of the best resorts I have ever stayed at. The cenote is incredible and was so fun to explore. The grounds and accommodations are immaculate, and the staff made every aspect of our stay a perfect 10/10 experience.
Stayed 4 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Literally my favorite hotel!! So special and beautiful. Great location and the staff were amazing

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing time staff was very friendly
Stayed 7 nights in Jan 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! So beautiful and relaxing. Highly recommended.
Stayed 4 nights in Mar 2025

10/10 Excellent

Danyely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! The best staff I have ever encountered in a hotel. Will definitely be back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria Carmen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and very relaxing. The staff were very friendly and accommodating. We enjoyed the yoga session and the amazing cenote it was a very enjoyable experience. The food was excellent I did have a unique experience with the fish but was quickly resolved and credited.
Stayed 4 nights in May 2025

10/10 Excellent

Rudy

Liked: Cleanliness, amenities, property conditions & facilities
We had great customer service the place was open clean and fresh looking the customer service was great very understandable
Beautiful walkway
Clean restaurant ready to order
Just relaxing and get ready to take a dip
Just kicking back enjoying the Sun
Stayed 5 nights in May 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
outstanding service . responsive, clean , very welcoming
Stayed 3 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and amenities were excellent, perfect for a relaxing time. The food was delicious as well, props to the chef
Stayed 2 nights in Nov 2024

10/10 Excellent

Abby

Liked: Staff & service, property conditions & facilities
Loved this hotel — amazing amenities, staff couldn’t have been more attentive and accommodating & provided exceptional service
Stayed 5 nights in Jan 2025

10/10 Excellent

Chanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place to stay in Tulum. Staff was very friendly and welcoming my entire stay
Stayed 4 nights in Jun 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel! Great staff and so clean!
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
I don’t ever write reviews but I thought my 4 day stay at Shibari deserved one. The hotel is basically a giant compound in an already very safe area of tulum. They have a massive gate in the front that only hotel guests are allowed to enter through. If you are not staying at the hotel, you can’t just wander on through like you can at some others located on the beach. The hotel is also right next to a police station which makes you feel even more comfortable. The area itself is very well lit at night and surrounded by many beach clubs and restaurants. Everything you need is within a 5-10 minute walk. Aside from the location of the hotel, the hospitality was off the charts from the beginning! My only complaint is they had construction for two straight days in the hotel. Not ideal waking up to a chainsaw at 8:30AM or hearing it during yoga or listening to guys work late in the evening at the restaurant. There’s never an ideal time for construction but I feel there were better times for it. Overall, the hotel was gorgeous and well kept all around. Perfect location if you want a relaxing cenote vibe while still close to the party zone and beaches. I will miss watching the sunset over the Mexican jungle…Thank you Shibari.
Stayed 4 nights in Dec 2025