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Panacea Condo Tulum

3.5 star property

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Reception - Panacea Condo Tulum (Tulum)
2 outdoor pools, open 7:00 AM to 10:30 PM, sun loungers - Panacea Condo Tulum (Tulum)
Exterior - Panacea Condo Tulum (Tulum)
Reception - Panacea Condo Tulum (Tulum)
A modern bedroom with a large bed, wooden headboard, and a macrame wall hanging. - Panacea Condo Tulum (Tulum)
Hotel Panacea Tulum offers indulgence and activity. Book a private massage, pedal through scenic surroundings, or unwind in the lush garden. Enjoy two outdoor pools and rejuvenating spa treatments. Multilingual staff and concierge ensure you make the most of your stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Spa
  • Gym

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Romantic Suite, 1 King Bed, Private Pool

A neatly made bed with a white and black blanket, a macrame wall hanging, and a bedside lamp.

Romantic Suite, 1 King Bed, Private Pool

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Garden View

Private kitchen

Junior Suite, Garden View

  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Private kitchen

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Private kitchen

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Terrace/patio

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite Residential, 1 bedroom

A bedroom with a bed, pillows, a macrame wall hanging, a window with curtains, and a view of the outside.

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Living area | 50-inch Smart TV with cable channels, TV

Junior Suite, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms

Shower, rainfall showerhead, free toiletries, towels

Deluxe Suite, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Terrace/patio

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Pool | 2 outdoor pools, open 7:00 AM to 10:30 PM, sun loungers

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Terrace/patio

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

La Veleta, a neighborhood in Tulum, is home to Panacea Condo Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Playa Paraiso and Soliman Bay are two other places to visit that come recommended. Discover the area's water adventures with snorkeling and fishing nearby, or enjoy the great outdoors with ziplining and ecotours. Visit our Tulum travel guide
View more Aparthotels in Tulum
Map
Calle 6 Sur, Between Calle 11 Sur and Calle 13 Sur, Tulum, QROO, 77780

What's nearby

  • A beach with palm trees, a sandy shore, and several boats in the water.
    Playa Paraiso
    12 min drive - 4.8 miles
  • Ancient stone ruins with a pyramid-like structure, a stone wall, and a sign indicating no photography.
    Tulum Mayan Ruins
    13 min drive - 4.8 miles
  • Holistika Art Walk
    11 min walk - 0.6 miles
  • Hospital de Tulum
    3 min drive - 1.4 miles
  • Dos Aguas Park
    4 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    101 min drive

Restaurants

  • Vaivén
    5 min walk
  • El Aguajito Marisqueria
    7 min walk
  • Italdo Pasteleria
    11 min walk
  • La Taqueria Pinches Tacos Shop
    3 min walk
  • Pepe The Best Taco!
    4 min walk

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Property amenities

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Pool loungers
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed: USD 20 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 50-inch smart TV with cable channels

Outdoor areas

  • Garden
  • Terrace
  • Yard

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Yoga classes
  • Ecotours nearby
  • Fishing nearby
  • Scooter/moped rentals nearby
  • Snorkeling nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 23 units
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 240 per vehicle (roundtrip)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Panacea Condo Tulum have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–10:30 PM.

Is Panacea Condo Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Panacea Condo Tulum?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Panacea Condo Tulum?

Check-out is at 11:00 AM.

Does Panacea Condo Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 240 per vehicle applies.

Where is Panacea Condo Tulum located?

Located in La Veleta, this aparthotel is within 6 mi (10 km) of Tulum National Park, Tulum Mayan Ruins, and Gran Cenote. Playa Paraiso and Soliman Bay are also within 12 mi (20 km).

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Reviews

Panacea Condo Tulum Reviews

9.4

Exceptional

9.4

Cleanliness

7.8

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 114 out of 146 reviews
Rating 8 - Good. 21 out of 146 reviews
Rating 6 - Okay. 2 out of 146 reviews
Rating 4 - Poor. 3 out of 146 reviews
Rating 2 - Terrible. 6 out of 146 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, check-in, communication, listing accuracy
The pool and lounging area was amazing, staff was attentive to any needs we had and the bed is super comfortable. We enjoyed our stay!
Stayed 14 nights in Mar 2026
Verified

10/10 Excellent

doug

Liked: Cleanliness, communication, listing accuracy
Great stay nice restaurants nearby very clean easy walk to boutiques and restaurants, felt very safe
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, amenities, property conditions & facilities, communication
I felt as though I was entering a mini oasis every time I walked through the front door. Serene, clean, and very friendly staff. Communication is very clear and easy to understand. I will definitely be back 🤩♥️
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Martin Hønge

Liked: Cleanliness, room comfort, communication
Very nice, spacious and clean apartment with the amenities one would expect. Lovely and large balcony. The pool area was great, but the sunbeds need cleaning. Decent small gym, but some machines were out of order. No room cleaning our entire stay, but I guess it could have been arranged had we asked. All in all a very nice and affordable stay.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities, communication
The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Elia

Liked: Cleanliness, amenities, property conditions & facilities, communication
The residential suite was amazing, we had a large living room, kitchen and gorgeous balcony with a pool and garden view. The hotel staff were very friendly and we met Fifi, the hotel cat. This area is under construction, specifically the road next to the hotel, so having a rental car made it easy to explore. This property was very quiet and felt safe, we had the pool all to ourselves. Great place to avoid crowds!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, check-in, communication, listing accuracy
Superb value for money. Apartment was clean and in good working order. Plenty of parking. Solid wifi connection. Staff were communicative and helpful. Location is also great; allows you to stroll into La Veleta for drinks and meals. Thoroughly recommended!
Stayed 9 nights in May 2026
Verified

10/10 Excellent

sean

Liked: Cleanliness, check-in, communication, listing accuracy
Great space for a 2 week stay. Was clean, spacious and pool was perfect place to relax. Kitchen was fully equipped and a/c was working great. Would definitely recommend.
Stayed 12 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Stay and would highly recommend
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Milo

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful property with lovely staff and a sweet cat. Really quiet, pool was stunning.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super nice accomplishment, very spacious and the private pool was very nice. Staff was very helpful
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Luca Alessandro

Liked: Cleanliness
Amazing
Stayed 11 nights in Mar 2026
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great price , great location , we love the Condo.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Luz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great I wish I can go back 😊
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Sadie

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay, the room was very clean, and kitchen utensils, pans, microwave and coffee maker were provided. Staff were very friendly and helpful with recommendations. Bikes were available for 100 peso, cheaper than any other rental spot in the area. Located within walking distance to restaurants and grocery store, but far enough from the busy area that it was quiet and peaceful at night.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

JULIAN

Liked: Cleanliness, property conditions & facilities, communication
Beautiful apartment
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well kept, beautiful common area, good location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kim Anh Charlotte

Liked: Cleanliness, property conditions & facilities, communication
Very good stay for the money spent
Stayed 4 nights in May 2025
Verified

10/10 Excellent

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Clean room and quiet setting. Walking distance to restaurants, taco stands, and markets. Loved having the kitchen, but the knifes were very dull and no kettle (minor things). I would absolutely recommend this hotel to family and friends. A place to hang towels would be nice as replacements were not easily available.
Stayed 9 nights in Feb 2026
Verified

2/10 Terrible

Lisa

Disliked: Cleanliness, check-in, communication, listing accuracy
There was no staff. It was a self checking in and nobody was there when I arrived. Ask when you get in I had to find somewhere else to stay. I was left stranded outside.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

philippe

Liked: Cleanliness, room comfort, communication
Clean in a good neighborhood
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Lyric

Liked: Cleanliness, amenities, property conditions & facilities, communication
I dont agree or think some of the policies are fair, but overall the best probberty ive stayed at in tulum
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, very friendly, clean and comfortable. Very happy 2 weeks.
Stayed 8 nights in May 2023
Verified

10/10 Excellent

Julian Duvan

Liked: Cleanliness, property conditions & facilities, communication
Unreal property and location. The hospitality was always quick and responsive. Thank you for an amazing stay and I can’t wait to see you guys again!
Stayed 12 nights in Jan 2025