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Hotel Muyu Tulum

3.0 star property
Hotel with free breakfast, in the vicinity of Tulum National Park

Choose dates to view prices

Located near Tulum National Park, Hotel Muyu Tulum offers a peaceful retreat. Enjoy a continental breakfast to energize your day, and relax on the rooftop terrace or by the outdoor pool with sun loungers. The 24-hour front desk and attentive staff ensure a smooth stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Premium bedding, blackout drapes, free WiFi, bed sheets

Superior Double Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Netflix
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Netflix
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Room

Premium bedding, blackout drapes, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Netflix
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle Polar Pte., Calle Geminis Norte, Tulum, QROO, 77760

What's nearby

  • Dos Aguas Park - 3 min walk - 0.2 miles
  • Hospital de Tulum - 9 min walk - 0.5 miles
  • Cenote Calavera - 7 min drive - 1.4 miles
  • Jaguar Park - 8 min drive - 1.1 miles
  • Hunab Lifestyle Center - 8 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 105 min drive

Restaurants

  • ‪Don Cafeto - ‬2 min walk
  • ‪Las Hijas De La Tostadas - ‬2 min walk
  • ‪La Nave - ‬2 min walk
  • ‪Bonita Burgers - ‬2 min walk
  • ‪Obsidiana - ‬2 min walk

About this property

Hotel Muyu Tulum

Hotel near Tulum National Park
Located close to Las Palmas Public Beach and Playa Paraiso, Hotel Muyu Tulum provides free continental breakfast, a rooftop terrace, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Bike rentals, outdoor furniture, and concierge services
  • A 24-hour front desk, tour/ticket assistance, and luggage storage
Room features
All guestrooms at Hotel Muyu Tulum boast comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and room service.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch Smart TVs with Netflix

Similar properties

Outdoor pool, sun loungers
Elements Tulum Boutique Hotel
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 917 reviews
Elements Tulum Boutique Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV
  • Netflix

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between May 8 and May 17.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Muyu Tulum Hotel
Hotel Muyu Tulum Tulum
Hotel Muyu Tulum Hotel Tulum

Frequently asked questions

Does Hotel Muyu Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

Is Hotel Muyu Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Muyu Tulum?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Muyu Tulum?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Muyu Tulum located?

Located in Tulum City Center, this hotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins, and Gran Cenote. Las Palmas Public Beach and Tulum Beach are also within 6 mi (10 km).

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Reviews

Hotel Muyu Tulum Reviews

8.8

Excellent

9.4

Cleanliness

4.0

Location

9.4

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 38 out of 61 reviews
Rating 8 - Good. 13 out of 61 reviews
Rating 6 - Okay. 6 out of 61 reviews
Rating 4 - Poor. 4 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

Reviews

10/10 Excellent

Tianting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel.
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience 10/10

Very sweet and accommodating staff. Great room and location of hotel :-). Would stay there again
Stayed 2 nights in Jul 2022

10/10 Excellent

Virginia

Liked: Staff & service, property conditions & facilities, room comfort
La atención del personal fue maravillosa.
Stayed 1 night in Jun 2025

6/10 Okay

Eva

Disliked: Cleanliness, staff & service, property conditions & facilities
El baño tiene las llaves de regadera y lavamanos oxidadas. No hay elevador y para una persona con problemas de mobilidad, el que el desayunador este en el 3 piso es un problema. La recepcion pasa vacia la mayoria del tiempo. Los colchones de las camas, son demasiado blandos.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. New sheets and towels. The AC and hot water worked just fine. And no one bothered me (-:
Stayed 4 nights in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Check in rápido, habitaciones cómodas, muy buena ubicación cerca de supermercados y restaurantes, a 10 minutos de la central de autobuses, desayuno delicioso. Volveremos ahora con la familia.
Stayed 4 nights in Feb 2024

4/10 Poor

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel bad giving the Muyu Tulum a bad review, the hotel is really nice, and the staff is terrific. The hotel itself is clean, well and designed. But the property itself has the bad luck of being situated at what has to be the noisiest corner in Tulum. Trucks, cars and people are scream by all day and night. And when the traffic finally lets up, it’s the local bars and clubs blasting their music until the early morning hours. If you’re a very hard sleeper, you’ll do well. If not, you won’t sleep for six nights like me.
Stayed 6 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr gutes Hotel

Sehr gutes Hotel an perfekter Lage in Tulum Downtown. Das Zimmer war sauber, aber nicht sehr geräumig.
Stayed 2 nights in Nov 2022

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

unobjectionable hotel but also not special

Quite an ordinary hotel with small rooms, little character, and few amenities, although the staff was helpful enough. The location one block from the main boulevard was surprisingly noisy and there was construction going on -- this is not the best area of Tulum to be staying.
Stayed 3 nights in Mar 2022

10/10 Excellent

Barna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend this place

Quite new, modern place in the heart of Tulum proper. Our room was on the “smallish” side, yet still comfortable. The front desk personnel were very helpful, A++.
Stayed 2 nights in Mar 2022

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Su ubicación
Stayed 1 night in Mar 2022

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very clean and beautiful hotel. Close to everything I needed. The employees were super nice and inviting..
Stayed 2 nights in Feb 2022

6/10 Okay

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, just very noisy. Clients come in at all hours screaming and not very careful of others.
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Very clean rooms, new hotel, friendly, helpful staff, good location. Enjoyed our stay very much. Could use a little less bleach during cleaning of the bathrooms, but you know it's clean!
Stayed 3 nights in Nov 2021

10/10 Excellent

Jorge Sibaja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio al cliente
Stayed 5 nights in Dec 2021

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities

Great Hotel! Highly recommend

The hotel was very clean, incredible staff and overall an excellent experience. Only downside was there was only a very thin sheet on our beds, so with the A/C on, it got chilly. A duvet would be amazing, but aside from that, outstanding!
Stayed 3 nights in Dec 2021

8/10 Good

Deonel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bonito y cómodo.

Me gusto el hotel es cómodo cuenta con estacionamiento afuera del hotel pero es seguro el personal es amable. Volvería a hospedarme. El desayuno es continental no es mucho pero está bien para resolver.
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

No malo, no bueno

El estacionamiento está fuera del hotel, las habitaciones muy ruidosas, las cortinas muy transparentes, las camas muy incomodas, el desayuno horrible, las mesas sucias y pocas medidas de precaución vs covid
Stayed 1 night in Oct 2021

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute spot, good location, available parking, nice staff!
Stayed 1 night in Sep 2021

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

O hotel é novo , bem cuidado porém não há frigobar nem cortina blackout. Café da manhã bem simples , pão , geleia, manteiga , vários tipos de frutas cortadas , café , leite e suco . Localização boa , um quarteirão da av principal
Stayed 3 nights in Sep 2021

10/10 Excellent

Bodo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruhiges Hotel in zentraler Lage

Ziemlich neues Hotel in perfektem Zustand und guter Lage zu Restaurants, Einkaufsmöglichkeiten etc. Freundliches Personal, guter Service, geräumige Zimmer. Sehr sauber.
Stayed 2 nights in Aug 2021

10/10 Excellent

Dulcieny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elogio

Dos 5 Hotéis, sendo um deles um Resort na Zona Hoteleira, que ficamos durante nossa estadia no México, esse foi o que mais me agradou. O pessoal tanto da recepção quanto do restaurante são super atenciosos, comprometidos com a satisfação do cliente. Nas informações sobre custo x benefício, nos orientaram de forma que pudéssemos não ter gastos desnecessários. O café da manhã é simples, porém agradável. Bem localizado, fizemos muitas coisas a pé. Super recomendo!
Stayed 4 nights in Jul 2021

4/10 Poor

Amber

Disliked: Staff & service, room comfort

Not bad... not great.

Air didn’t work in first room first night. Changed to another. Wifi crapped out second night. That was fixed. Got water takes a massive waste of water to get hot. No mini fridge. Nothing communicated about breakfast or after hours entry. Nice furnishings and looks good on the surface. Beds are the typical Mexican concrete beds (they feel like concrete). It was alright but not looking to go back wifi was horrible and lost $$ working due to poor wifi quality.
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diego at the front desk was absolutely amazing! Check in and concierge all in one! He helped us coordinate a scooter rental, ordered and found us the least expensive taxi to the airport, kept our luggage safe while we waited for our room to be ready, even put our leftover food in the fridge for us. He was amazing!! Gracias Diego!!!!
Stayed 1 night in Apr 2021

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is phenomenal, friendly, helpful and willing to answer any and all questions about the area, how to get around and such. Located one block off the main road, it was walking distance to many convince stores, restaurants and the supermarket for your pick-up.
Stayed 1 night in Apr 2021

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