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Hotel Ma'xanab

4.0 star property
Adults-only beachfront hotel with an outdoor pool

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Ma'xanab

Photo gallery for Hotel Ma'xanab

Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Interior detail
Suite First Floor Ocean View | Premium bedding, memory foam beds, free minibar, in-room safe
Restaurant
Restaurant

Overview of Hotel Ma'xanab

Reviews
9.8

Exceptional

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, QROO, 77760
  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture15 min walk
  • Popular LocationPlaya Paraiso14 min drive
  • AirportTulum, Quintana Roo (TUY)21 min drive

Room options

View all photos for Suite Ground Floor Jungle view

Suite Ground Floor Jungle view | Premium bedding, memory foam beds, free minibar, in-room safe

Suite Ground Floor Jungle view

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Blackout drapes/curtains
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground Floor Ocean Front

Suite Ground Floor Ocean Front | Premium bedding, memory foam beds, free minibar, in-room safe

Suite Ground Floor Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Blackout drapes/curtains
  • 86 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite 15 Ground floor Garden View

Suite 15 Ground floor Garden View | Premium bedding, memory foam beds, free minibar, in-room safe

Suite 15 Ground floor Garden View

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Blackout drapes/curtains
Premium bedding
  • 72 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite First Floor Garden View

Suite First Floor Garden View | Premium bedding, memory foam beds, free minibar, in-room safe

Suite First Floor Garden View

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Blackout drapes/curtains
Premium bedding
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Garden view

Suite Ground floor Garden view | Premium bedding, memory foam beds, free minibar, in-room safe

Suite Ground floor Garden view

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Blackout drapes/curtains
Premium bedding
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First floor Jungle view

Premium bedding, memory foam beds, free minibar, in-room safe

Suite First floor Jungle view

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Blackout drapes/curtains
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean Front

Suite First Floor Ocean Front | Premium bedding, memory foam beds, free minibar, in-room safe

Suite First Floor Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Blackout drapes/curtains
  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Ocean view

Suite Ground floor Ocean view | Premium bedding, memory foam beds, free minibar, in-room safe

Suite Ground floor Ocean view

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Blackout drapes/curtains
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean View

Suite First Floor Ocean View | Premium bedding, memory foam beds, free minibar, in-room safe

Suite First Floor Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Blackout drapes/curtains
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view
Hotel Shibari Tulum - Restaurant & Cenote Club
Pool
Spa
Parking included
Free WiFi
9.6 out of 10, Exceptional, (82)
Hotel Shibari Tulum - Restaurant & Cenote Club

About the neighborhood

Tulum

Located on the beach, Hotel Ma'xanab is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 15 min walk
  • Las Palmas Public Beach - 12 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 55 min drive

Restaurants

  • Chambao - 6 min walk
  • Mia Restaurant & Beach Club - 11 min walk
  • Checkpoint Ciao - 14 min walk
  • Taboo Beach Club - 6 min walk
  • Bula Tulum - 12 min walk

About this property

Hotel Ma'xanab

Upscale hotel near Tulum Beach
Consider a stay at Hotel Ma'xanab and take advantage of free cooked-to-order breakfast, a beach bar, and a terrace. This hotel is a great place to bask in the sun with a white sand beach and beach massages. Treat yourself to a deep-tissue massage, a body wrap, or a body treatment at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and a bar.
Additional perks include:
  • Swimming pool with sun loungers and pool umbrellas
  • Free self parking
  • Bike rentals, an outdoor pool, and outdoor furniture
  • Multilingual staff, tour/ticket assistance, and beach towels
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and furnished balconies, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Furnished balconies or patios, wardrobes/closets, and separate dining areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–11:00 AM
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Separate dining area

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ma'xanab Hotel
Hotel Ma'xanab Tulum
Hotel Ma'xanab Hotel Tulum

Frequently asked questions

Does Hotel Ma'xanab have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Hotel Ma'xanab pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ma'xanab?

Self parking is free at this property.

What time is check-in at Hotel Ma'xanab?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Ma'xanab?

Check-out is at noon.

Where is Hotel Ma'xanab located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Ven a la Luz Sculpture and Tulum Beach. SFER IK and Tulum National Park are also within 2 mi (3 km).

Hotel Ma'xanab Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 234 out of 252 reviews" "
Rating 8 - Good. 10 out of 252 reviews" "
Rating 6 - Okay. 3 out of 252 reviews" "
Rating 4 - Poor. 3 out of 252 reviews" "
Rating 2 - Terrible. 2 out of 252 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cherie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service. They take the time to do the little extras and we really enjoyed our holidays! Great hotel and we had the best room with view, lounge pool and outdoor shower!
Stayed 7 nights in Apr 2024

10/10 Excellent

sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time! Beautiful property. Room 3 was amazing
Stayed 3 nights in Mar 2024

10/10 Excellent

Aliea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful. Loved the direct beach access and private pool. The staff was very friendly and provided great service.
Stayed 4 nights in Mar 2024

10/10 Excellent

Scott Fitzgerald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very welcome retreat, beautiful beach, friendly, courteous, knowledgeable staff. Try the Ma’xanab mezcal cocktail! And the food is simply delicious
Stayed 5 nights in Mar 2024

10/10 Excellent

Huw

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent and the staff are extremely friendly. The staff on the front desk are the best. They went above and beyond for us. Couldn’t have asked for more. Only thing I would say is…AC in the room blew directly onto the bed so woke up with a sore throat/blocked nose each night.
Stayed 7 nights in Mar 2024

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a magical location! I traveled to Tulum with a friend for a week and we really couldn't fault a thing. From the beautiful setting on the beach, to the restaurant and bar from which to watch the turquoise ocean just steps away; from the incredible staff throughout the property, to the clean and spacious room, which was modern yet very in-fitting with the eco-friendly and jungle-meets-beach environment - we were never disappointed. The food was great - breakfast is included, and you can pick from an extensive menu of hot and cold dishes - and the cocktails go down very well too! A huge shout out to the staff in the property, including the wonderful Sofia, Valeria, Fabiola and Armando on the front desk. Everyone was so helpful and nice, and it's not often you leave a holiday giving big hugs to the hotel team as you go. Taxis into town are around $30, which is standard for Tulum beach, but they are always available. Plenty of eating options within walking distance as well as a cab ride away. Just ask the front desk team for recommendations and they will find something to suit your taste. I would stay here again in a heartbeat and highly recommend the hotel. A slice of Mexican paradise. Thank you, Hotel Ma'xanab!
Stayed 7 nights in Mar 2024

10/10 Excellent

Ziad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great time at Ma’xanab. The rooms and common areas are amazing and the staff extremely welcoming and helpful. The restaurant serves very tasty dishes and we loved the included generous breakfast. We really felt special and lucky to be there for 5 days and would have stayed longer if we could. We highly recommend this resort!
Stayed 4 nights in Mar 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel, it really captures the spirit of Tulum. We stayed in the Ocean front suite and the views are incredible. All of the hotel staff were polite, friendly and very accommodating. The concierge service really made our stay a piece of cake, they were able to help us with whatever we needed!
Stayed 3 nights in Mar 2024

10/10 Excellent

Lyndsay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel experience we had in Mexico, the hotel topped all our expectations.
Stayed 5 nights in Jan 2024

10/10 Excellent

Sonia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was situated in a great location, walking distance to bars and restaurants. Hotel is meant for a quiet vacation--things shut down around 10:30PM. They have limited # of rooms, so the staff was very attentive to our needs. They have bikes you can use as well to get around (streets are narrow, so you need to be careful). We went with a group of 6, and the staff was beyond accommodating, helping us coordinate dinners and excursions. The last night, our AC went out, and they held an extra room for us, so we could have a good nights sleep before our flights. Breakfast menu was limited, but options were delicious!
Stayed 4 nights in Feb 2024