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Siente Tulum Hotel & Cenote Club

3.0 star property
Nature's soundtrack surrounds travelers at this peaceful Tulum retreat, with bike rentals for easy exploration and a relaxing pool.

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Terrace/patio - Siente Tulum Hotel & Cenote Club (Tulum)
Lobby - Siente Tulum Hotel & Cenote Club (Tulum)
Reception - Siente Tulum Hotel & Cenote Club (Tulum)
Front of property - Siente Tulum Hotel & Cenote Club (Tulum)
Outdoor pool - Siente Tulum Hotel & Cenote Club (Tulum)
Just a short distance from Tulum Mayan Ruins, Siente Tulum welcomes visitors with its restaurant and convenient snack bar. Guests can enjoy free WiFi in their rooms, cool off in the outdoor pool, or borrow bikes to discover the natural beauty of nearby Tulum National Park.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Junior Studio Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 2 Queen Beds

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Siente Basic Room

Siente Basic Room | In-room safe, individually decorated, individually furnished, desk

Siente Basic Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

About the neighborhood

Located in Tulum, Siente Tulum Hotel & Cenote Club is in the suburbs. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Playa Paraiso. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
Map
Carretera Federal Cancún - Tulum, No. 307 KM 230, Mz. 1, Lt. 1, Tulum, QROO, 77760

What's nearby

  • Jaguar Park
    Jaguar Park
    3 min walk - 0.2 miles
  • Tulum National Park
    Tulum National Park
    8 min walk - 0.5 miles
  • Tulum Mayan Ruins
    Tulum Mayan Ruins
    13 min walk - 0.7 miles
  • Playa Ruinas
    Playa Ruinas
    17 min walk - 0.9 miles
  • Tulum Tower
    6 min walk - 0.4 miles

Getting around

  • Tulum Intl. Airport (TQO)
    51 min drive

Restaurants

  • King Kebab
    7 min walk
  • Starbucks
    2 min drive
  • Playa Pescadores
    11 min drive
  • Villa Pescadores
    10 min drive
  • Burger King
    19 min walk

About this property

Siente Tulum Hotel & Cenote Club

Hotel near Tulum Mayan Ruins
Close to Tulum National Park, Siente Tulum Hotel & Cenote Club provides amenities like a restaurant and a snack bar/deli. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Bike rentals, an elevator, and a 24-hour front desk
  • Smoke-free premises, concierge services, and coffee/tea in the lobby
  • Tour/ticket assistance
Room features
All 83 individually furnished rooms include comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Rainfall showers and shampoo
  • 50-inch flat-screen TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, ceiling fans, and electrical adapters/chargers

All inclusive details

All-inclusive room rates at Siente Tulum Hotel & Cenote Club are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per stay, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Resort fee: MXN 60.5 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Parking
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

A car is not required for transportation to and from this property

Property is also known as

Hotel MX tulum
Siente Tulum Hotel
Siente Tulum Tulum
Siente Tulum Hotel Tulum

Frequently asked questions

Does Siente Tulum Hotel & Cenote Club have a pool?

Yes, this property has an outdoor pool.

Is Siente Tulum Hotel & Cenote Club pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of MXN 500 per stay and a fee of MXN 250 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Siente Tulum Hotel & Cenote Club?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Siente Tulum Hotel & Cenote Club?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Are there all-inclusive benefits at Siente Tulum Hotel & Cenote Club?

Some rate plans available at this property are all-inclusive.

Where is Siente Tulum Hotel & Cenote Club located?

Situated in the suburbs, this hotel is within a 10-minute walk of Jaguar Park and Tulum National Park. Tulum Mayan Ruins and Playa Paraiso are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Siente Tulum Hotel & Cenote Club Reviews

8.0

Very Good

8.4

Cleanliness

7.4

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 65 out of 133 reviews
Rating 8 - Good. 25 out of 133 reviews
Rating 6 - Okay. 25 out of 133 reviews
Rating 4 - Poor. 7 out of 133 reviews
Rating 2 - Terrible. 11 out of 133 reviews

Reviews

Verified

8/10 Good

Masoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in great condition, though there was room for improvement. The rooftop offered a fantastic view. The staff was helpful and friendly. There’s parking at the back, but there’s no welcome drink or coffee in the morning. While they do offer coffee and other drinks, they remind you to pay afterward.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, being able to see the Mayan Ruins from the rooftop is magical. Will definitely stay here again in the future!
Stayed 4 nights in Jan 2026
Verified

8/10 Good

BARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great every thing very clean Would liked to have a bar in lobby area esp in evenings and rainy days The mosquitoes are a problem in dinning area and at bar on roof . food was fine and location easy to go to ruins, stores and catch local transportation
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended. Room was so clean. Perfect location if you are going to visit the ruins, breakfast buffet was so good, the jungle view was amazing. The price excellent. We arrived at night and went to one of the 2 little restaurants close to the hotel, food was delicious and cheap. We'll stay again next time we visit Tulum.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities
I like everything it made my experience in Tulúm better Food, location, and facilities of the hotel are excellent
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and modern. The terrace was beautiful, and we liked to unwind there after a day of exploring. The property was in a great location - walkable to the Mayan ruins and beach and had easy access to shuttles to the Hotel zone and central Tulum.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities
My fam/friends and I had a wonderful time at this resort. The staff was amazing and so accommodating. The hotel itself seems to be up and coming so its under repairs , but we still enjoyed our time and look forward to even going back
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet and comfy hotel. Very close to pyramides of Tulum. I really love staying in this hotel with my children. Ruff area is the best. Nice view.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Lenkiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace of mind stay

Very comfortable and relaxing. Very quiet and peaceful. Very close to the ruins. Five minutes from clubs, bar and food. Would definitely stay there again
Stayed 5 nights in Apr 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The staff were friendly except for the guy offering tours and such. When we declined his offers he became a little nasty. Nice room, good shower and lovely rooftop resto and pool. It's across the street from the ruins, but off the beaten track which was good. We recommend the hotel!
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Peter

Liked: Cleanliness, staff & service
The room was simple but nice. The bed was very firm. No blow dryer. The food selection was limited and I wasn't impressed with the quality. The staff was helpful and friendly. For the price it was just okay. I don't think I will stay there again.
Stayed 4 nights in Feb 2025
Verified

2/10 Terrible

Jackeline

Disliked: Cleanliness, amenities, property conditions & facilities
This property was a total disappointment, false advertisement. The pictures on cheatickets were totally false. Everything in the room that was metal was rusty, even the outside of the building. When we got there I could not believe it was the same building on the picture listed on the website. The first night, the toilet did not work, broken safe, sink in the sleeping area and not in the bathroom. Toilet and shower was so tiny. Towels were stained and the bikes were rusty. The TV did not work, no phone in the room. If I was told about the condition of the hotel and the room prior to arriving or when booking I would not have mind but none of this was listed and I was totally blindsided by the condition of this building. The staff was super nice though and this hotel has potential and the downtown area is very nice. Recommend visiting the cenotes.
Stayed 4 nights in Jun 2025
Verified

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I really wanted like this place but it makes it hard on itself. Price is reasonable which tempered expectations from the start I was prepared for small inconvenience..We had a suite with a king bed the room was spacious and had 2 nice big TV with netflix, the AC worked good and the bed was pretty comfortable Mauricio at the front desk was very nice and helpful ..Hot is not far from busy area about 5 min drive ...Thats where the positives end. The all inclusive is a joke food is nearly inedible. We saw a roach on the buffet and kitchen staff was very unclean seen the "chef wiping sweat off his head then grabbing nacho chips and throwing them on a plate for guest. All the left overs get turned into a goulash and keep getting reserved ..we tried a breakfast/lunch and dinner and that was it for 5 days .you can only get drinks at the top floor bar it was unmanned half the time and drinks were very diluted another waste ..The pool is TInY and cloudy 5 people vis crowded...Super stingy with towels and bad quality ..the were several huge spiders in our room . The toilet randomly stopped working for about half a day. The was a 4 x4 window in the "living room " missing the curtain so our room was exposed to the alley it was facing we were uncomfortable and they tied a bed sheet over the window FOR 5 DAYS. the front entrance to the hotel is decent but you park in the back it smells like sewage and has molding puddles of standing water . You go thru a corridor that looks abandoned
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, and the hotel overall was clean. The staff was very polite and helpful. The food selection and quality was not very good. The alcohol selection was also not very good. Again the staff was amazing!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enclosed parking at the rear of the property. I didn't see any CCTV coverage so cannot speak to it's overall security. The room was very clean and well presented. The bathroom was adequate. The cost per night is very reasonable. Lovely views from the rooftop restaurant. I thought the buffet style dinner and breakfast were Okay but expensive
Stayed 1 night in Mar 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was good
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness
Good location for park and ruins
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a dump we didn't even stay but one night.
Stayed 5 nights in Mar 2026
Verified

2/10 Terrible

Marie-Pierre

Disliked: Cleanliness, amenities, property conditions & facilities
Broken toilets. Pool has view on the highway. Broken elevator. Changed rooms 3 times. There is not cenote!!!!!
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Karl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only redeeming quality of this hotel is that it is close to the National Park. Food is okay, pretty much the exact same thing everyday in the buffet. No menu. Hot water is a maybe. Maid service is okay. Elevators don’t have accurate floor numbers. No room service. Front desk speaks no English.
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Gustavo

Disliked: Cleanliness, amenities, property conditions & facilities
Good location.
Stayed 5 nights in Nov 2025
Verified

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities
Entire hotel seemed neglected. We ended up finding somewhere else to stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service
Yes I had the mayan ruins really close and markets
Stayed 5 nights in Oct 2025
Verified

6/10 Okay

John

Liked: Staff & service
Disliked: Amenities
No water some mornings. That was disappointing. The rooms could also use a bit more thorough cleaning.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
The man hotel manager was very helpful and kind
Rooftop pool
Entrance
Front
Stayed 5 nights in Aug 2025