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Hotel & Hostel El Punto

2.5 star property
Tropical haven awaits with outdoor pool and garden views just steps from Tulum National Park - a perfect blend of relaxation and convenience

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Photo gallery for Hotel & Hostel El Punto

Interior entrance - Hotel & Hostel El Punto (Tulum)
Lobby sitting area - Hotel & Hostel El Punto (Tulum)
Lounge - Hotel & Hostel El Punto (Tulum)
Outdoor pool - Hotel & Hostel El Punto (Tulum)
Reception - Hotel & Hostel El Punto (Tulum)
Hotel & Hostel El Punto offers a tranquil retreat with an outdoor pool and sunny terrace. Guests can relax in the on-site library. Its convenient location and helpful staff consistently earn positive reviews from previous guests.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Housekeeping
  • Kitchen

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Room, Private Bathroom

In-room safe, free WiFi, bed sheets

Comfort Room, Private Bathroom

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Shared Dormitory, Mixed Dorm

Shared Dormitory, Mixed Dorm | In-room safe, free WiFi, bed sheets

Shared Dormitory, Mixed Dorm

  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 King Bed, Private Bathroom

Comfort Room, 1 King Bed, Private Bathroom | In-room safe, free WiFi, bed sheets

Comfort Room, 1 King Bed, Private Bathroom

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Quadruple Room, 1 Bedroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Deluxe Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located near the beach, Hotel & Hostel El Punto is in Tulum City Center, a neighborhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Las Palmas Public Beach. Tulum Mayan Ruins and Gran Cenote are two other places to visit that come recommended. Visit our Tulum travel guide
Map
Cobá Sur Av. & Mercurio St., Centro, Tulum, QROO, 77780

What's nearby

  • The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove
    Jaguar Park
    10 min walk - 0.5 miles
  • Hunab Lifestyle Center
    10 min walk - 0.5 miles
  • Dos Aguas Park
    14 min walk - 0.8 miles
  • Cenote Calavera
    2 min drive - 1.6 miles
  • Hospital de Tulum
    5 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    90 min drive

Restaurants

  • Carl's Jr.
    7 min walk
  • Starbucks
    9 min walk
  • Siete Fuegos
    3 min walk
  • La Regia Tulum
    2 min walk
  • Escama
    3 min walk

About this property

Hotel & Hostel El Punto

Hostal near Tulum National Park
Located close to Las Palmas Public Beach and Playa Paraiso, Hotel & Hostel El Punto provides a terrace, a garden, and a library. Stay connected with free in-room WiFi.
Other perks at this hostal include:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and outdoor furniture
  • A water dispenser, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Hotel & Hostel El Punto boast comforts such as free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and shampoo
  • Communal kitchens, full-sized refrigerators/freezers, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Built in 2015
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Shared kitchen access

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

The property charges 4 percent for credit card payments
The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 10 (subject to availability)
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

El Punto Tulum
Hostel & Hotel El Punto
Hostel & Hotel El Punto Tulum
Hotel Hostel El Punto Tulum
Hotel Hostel El Punto
Hostel Hotel El Punto
Hotel & Hostel El Punto Tulum
Hotel & Hostel El Punto Hostal
Hotel & Hostel El Punto Hostal Tulum

Frequently asked questions

Does Hotel & Hostel El Punto have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Hotel & Hostel El Punto pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel & Hostel El Punto?

Check-in start time: 3 PM; Check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Hotel & Hostel El Punto?

Check-out is at 11 AM. Late check-out is available for USD 10 (subject to availability).

Does Hotel & Hostel El Punto provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel & Hostel El Punto located?

Located in Tulum City Center, this hostal is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins, and Las Palmas Public Beach. Playa Paraiso and Gran Cenote are also within 3 mi (5 km).

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Reviews

Hotel & Hostel El Punto Reviews

7.2

Good

7.4

Cleanliness

8.0

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 8 out of 33 reviews
Rating 8 - Good. 9 out of 33 reviews
Rating 6 - Okay. 11 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

Reviews

Verified

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
we liked the staff, comfy outside areas. The pool did not have clear water, was a bit small but was refreshing on super hot day. liked the fact it had a kitchen.
Verified

6/10 Okay

Piotr

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good location and tricky neighbor

The hotel & hostel are located very good on the way to the beach and zona hotelara. Unfortunately hotel part is next to the neighborhood that is loud for most of the day and night. Lack of the window, mirror under the shower (in place of the window) and tiny hole in the wall in the bedroom, makes you fell like there's a party at your place for most of the day and night.
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
La atención en recepción y el trato no es el adecuado cuando se busca un espacio confortable, ademas la habitación que nos toco el baño era demasiado pequeño a tal grado que no podia uno cambiarse de ropa dentro del baño
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación cerca de la playa

Perfecta ubicación en la avenida principal que va a la playa, cerca de restaurantes y compras.
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El establecimiento NO ACEPTA TARJETA DE CRÉDITO. (Evaden impuestos. El baño tuvo fuga en WC, además la regadera suelta un mini chorro de agua q obliga a pegarse a la pared para bañarse. Jamás tuvimos la atención del servicio de mantenimiento. Jamás regresaría.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicacion inmejorable!

Hermoso lugar para dormir en Tulum. Si te gusta el estilo mochilero y no tienes problemas para compartir espacios este es el lugar perfecto. Conocerás mucha gente interesante. La ubicación es inmejorable y las personas que lo atienden son amables. Ambiente íntimo. Puedes usar la piscina para refrescarte después de un caluroso día y también las mañanas tomar un café en la galería techada con vista al jardín. Limpio y con todo lo necesario.
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

Tim

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Guter Service, schwaches Zimmer

Zimmer im schlechten Zustand, dafür zu teuer. Sehr laut.
Stayed 2 nights in May 2019
Verified

4/10 Poor

mark

Disliked: Room comfort

Hot in Tulum

It was so hot and the fans didn't help. Apparently only the hotel part has air conditioning, not the hostel. Plus, there were mosquito nets around the beds which were needed because of all the mosquitos, but it made it even hotter. Very uncomfortable stay.
Stayed 3 nights in May 2019
Verified

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon rapport qualité prix.

Très joli petit hôtel, la personne a l’accueil est très sympa. La chambre en béton fait à la fois moderne et jolie. Il n’y a pas de parking mais on peut se garer devant l’hotel facilement Seuls petit bémol : les alentours pas vraiment charmants, il faut se déplacer pour faire des achats et un peu de musique tard le soir.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveler

Muy...muy regular

Regular...alberca muy chica
Stayed 3 nights in Jul 2018
Verified

2/10 Terrible

Xochitl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La regadera Está horrible te lastima Mosquitos por todos lados No es buena a opción si buscas descansar ya que hay un bar en la entrada No cuenta con televisión no te preguntan si deseas servicio de.limpieza en la habitación
Stayed 2 nights in Jun 2018
Verified

6/10 Okay

Ricardo

Liked: Cleanliness, property conditions & facilities

Buena ubicacion en Tulum

Estuve en el dormitorio compartido y en genereal todo bien, sin embargo,podrian considerar colocar una regadera extra para no esperar tanto tiempo.
Stayed 3 nights in May 2018
Verified

8/10 Good

Jorge

Liked: Cleanliness, property conditions & facilities, room comfort
Muy buena ubicación del centro de Tulum y la Playa el concepto de hostal muy bien lo recomiendo Costo y Beneficio.
Stayed 1 night in Apr 2018
Verified

2/10 Terrible

Virginie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très mal situé, bruyant et vetuste

Très mauvais hôtel, situé à un carrefour très très passant et bruyant. Les chambre sont juste des petites cases, carrelage cassé ou dalle, pas propre et vetuste. Bref, grosse arnaque au regard du prix. Nous ne sommes même pas restés.
Stayed 3 nights in Dec 2017
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

Fine fortune or two nights

Stay was fine but they played loud dance music of dubious quality until 11.00pm. When we wanted to sit at the front to drink a beer we had bought from the local supermarket we were told we had to move to the back of the hotel area behind a fence with no view of the road. Their bar at this time was completely empty so we were not doing any harm.
Stayed 2 nights in Dec 2017
Verified

6/10 Okay

christoph

Überteuert

Ab 4Uhr morgens war Baustellenlärm und das Zimmer war sehr hellhörig. Es gibt schönere Hotels in Tulum. Vorsicht: wenn man vor dem Hotel steht gibt es 2-3 Läden weiter rechts einen Tauchshop der auch Fahrräder verkauft. Unbedingt meiden. Der Typ ist ein Verbrechen und versucht zu betrügen
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place. Quiet.

It's a nice place.. Great access to the beaches and a few shops near bye. Staff are friendly. Place was very quiet when I was there so that might be good. Hotel overall is aesthetically pleasing. Only thing I did not like was the traffic going by at night. The road to the beach is pretty busy at all hours.
Stayed 3 nights in Nov 2017
Verified

6/10 Okay

austin

Liked: Staff & service

Great staff, quiet location

Staff were super helpful with anything you need, bar and restaurant on location are great (best French toast I’ve had). Away from town so nice and quiet at night
Stayed 1 night in Nov 2017
Verified

8/10 Good

Monica

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Hotel muy bien ubicado, agradable, personal bastante amable, ambiente muy relajado, alberca pequeña pero suficiente. Sólo dos detalles no tan menores, como estuvo lloviendo tardamos en salir de la habitación y el ama de llaves llegó a hacer el aseo y le pedimos que regresara más tarde, salimos a la playa y cuando volvimos no estaba arreglada. El olor del agua de la regadera y lavabo, fétido, como agua de manglar no tratada, muy desagradable.
Stayed 2 nights in Aug 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una buena estancia

Estuvo muy bien, salvo una pequeña dificultad con la calidad del agua...
Stayed 1 night in Aug 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

El Punto two days review

El Punto is a nice and privat Hostal/Hotel. I stayed in the shared dorms where I had a nice ventilator next to my bed so I could sleep in the carribean heat. The water tho ( be it from the Tab or from the Shower upstairs) smelled and tasted terrible. Either way it was the water itself or the combination of it with the smell that was coming from the outflow pipe... idk but it was not so nice. The breakfasts are quite basic for the price you pay. But therefore I used the shared kitchen space the Hostel offered for the rest of my stay which saved me and my wallet ;)
Stayed 2 nights in Aug 2017
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendación

Es un hotel muy lindo! Diferente y muy acogedor. El personal de recepción son muy amables, sobre todo Nikita quien siempre nos hizo sentir en casa. Está bien ubicado y cada habitación es diferente y única, eso lo hace especial. Lo recomiendo ampliamente
Stayed 5 nights in Jun 2017
Verified

8/10 Good

roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tienen que hospedarse!

Excelente servicio, el restaurante del lugar, muy recomendable, la atención, formidable
Stayed 2 nights in Jun 2017
Verified

8/10 Good

nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located and beautiful grounds

The comfort rooms at this place are a good alternative and reasonably priced. The grounds are very thoughtfuly arranged and there is a small pool. I really liked the location on Coba road. It's on the edge of town and on the road/bike path to the beach. Since we spend most of our time away day Tripp this was perfect as we only slept there. It seemed ok to hang with a good vide and community kitchen and nice restaurant and bar. No frills.
Verified

6/10 Okay

Kristin

Liked: Cleanliness, staff & service, room comfort

Love Tulum!!

Staff was very helpful and accommodating. We arrived late and they opened the restaurant for us and made sure we were comfortable. Great location for the price. Easy walk to town and bike ride to the beach.