Hotel Mundo Maya Tulum

4.5 star property
Luxury hotel with 4 outdoor pools and a health club

Choose dates to view prices

A swim-up bar, a poolside bar, and a terrace are just a few of the amenities provided at Hotel Mundo Maya Tulum. Treat yourself to a massage or other spa services. In addition to a garden and a bar, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Room, Balcony, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2025
Ceiling fan
Premium bedding
Down duvet
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Balcony, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2025
Ceiling fan
Premium bedding
Down duvet
  • 32 sq m
  • Sleeps 3
  • 2 Queen Beds

Junior Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Dining table
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Mini-fridge
Dining table
  • 96 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

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About the neighborhood

Map
Cancun-Tulum Federal Highway, Km 221, Tulum Naval Air Station, Col. Tumben Kaa, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 6 min drive - 2.2 miles
  • Gran Cenote - 7 min drive - 2.2 miles
  • Tulum Mayan Ruins - 7 min drive - 2.4 miles
  • Playa Ruinas - 11 min drive - 2.7 miles
  • Playa Paraiso - 22 min drive - 6.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • ‪Soriana Híper Tulum - ‬9 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Restaurante El Crucero - ‬6 min drive
  • ‪Mulut Jach Ki - ‬5 min drive
  • ‪La Coqueta - ‬8 min drive

About this property

Hotel Mundo Maya Tulum

Luxury hotel remodeled in 2025 and located near Tulum Mayan Ruins
Consider a stay at Hotel Mundo Maya Tulum and take advantage of a swim-up bar, a poolside bar, and a terrace. Treat yourself to a massage or other spa services. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a garden and a bar.
Other perks include:
  • 4 outdoor pools along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and extended parking
  • A 24-hour front desk, a front-desk safe, and a nature reserve
  • Luggage storage, bicycle parking, and tour/ticket assistance
Room features
All 336 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like late night room service and free WiFi.
Other amenities include:
  • Heated floors, showers, and hair dryers
  • 60-inch flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and LED light bulbs

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Billiards/pool table
  • Foosball table

Family friendly

  • 4 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (36 inch wide door)
  • Grab bar in shower (47 inches high)
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 8 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2023
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - March 2025
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Late-night room service
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Gafsacomm Tulum Hotel
Hotel Gafsacomm Tulum Tulum
Hotel Gafsacomm Tulum Hotel Tulum

Frequently asked questions

Does Hotel Mundo Maya Tulum have a pool?

Yes, this property has 4 outdoor pools. Pool access is available 24 hours a day.

Is Hotel Mundo Maya Tulum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Mundo Maya Tulum?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Mundo Maya Tulum?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Mundo Maya Tulum?

Check-out is at noon.

Where is Hotel Mundo Maya Tulum located?

Situated in a national park, this luxury hotel is steps from Jaguar Park, and within 3 mi (5 km) of Tulum Mayan Ruins and Playa Paraiso. Regional Museum of the Eastern Coast and Área de Protección de Flora y Fauna Jaguar are also within 1 mi (2 km).

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Hotel Mundo Maya Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double charged for the same stay

Pre-Paid with Hotels.com but the hotel charged me twice by mistake. Concierge Christian Navakr did not respond to my request for a re-fund and did not provide a receipt. Make sure if you pre-pay that the frond desk do not charge you twice.
Stayed 5 nights in Apr 2025

10/10 Excellent

Manuel

Liked: Amenities
Amazing facilities, friendly and welcoming service
Stayed 2 nights in Oct 2025

10/10 Excellent

Haydee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito, excelente
Stayed 3 nights in Sep 2025

10/10 Excellent

RODOLFO LOPEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicado en un lugar precioso, las instalaciones magnificas, una experiencia excelente acompañada de viajar en el Tren Maya, te llevan de la estación al hotel en carros eléctricos para el cuidado del medio ambiente ya que esta ubicado en el parque el Jaguar donde esta la zona arqueológica devTulum.
Stayed 1 night in Aug 2025

10/10 Excellent

Vero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gente es muy amable en todo momento
Stayed 2 nights in Jul 2025

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es bellisimo!!!!

El hotel esta increíble!, el olor en medio de la selva esta genial, perfecto para relajarte en medio de la naturaleza. El servicio de todo el personal del hotel es muy amable, te ayudan en dudas y demás durante la estadía. Me encanto las medidas que emplean para cuidar la flora y fauna. Referente al restaurante ofrece platillos típicos de la zona, es delicioso y no es caro. Ellos te llevan directo al museo del parque del jaguar ya que esta todo conectado. Recomiendo visitarlo ampliamente.
Stayed 2 nights in Jul 2025

8/10 Good

MIGUEL ANGEL MORALES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 3 nights in Mar 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025