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Hotel Arco Iris Tulum

3.0 star property

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Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers - Hotel Arco Iris Tulum (Tulum)
Fitness facility - Hotel Arco Iris Tulum (Tulum)
Balcony - Hotel Arco Iris Tulum (Tulum)
Deluxe Room, 1 King Bed, Balcony, City View | 1 bedroom, in-room safe, individually decorated, individually furnished - Hotel Arco Iris Tulum (Tulum)
Deluxe Room, 1 King Bed, Balcony, City View | 1 bedroom, in-room safe, individually decorated, individually furnished - Hotel Arco Iris Tulum (Tulum)
Located close to Hospital de Tulum and Playa Paraiso, Hotel Arco Iris Tulum provides a rooftop terrace, a gym, and a restaurant. In addition to a snack bar/deli, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Double Room

  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Studio, 1 King Bed, Kitchen

Exclusive Studio, 1 King Bed, Kitchen | 1 bedroom, in-room safe, individually decorated, individually furnished

Exclusive Studio, 1 King Bed, Kitchen

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Multiple Beds, Kitchen

Superior Apartment, Multiple Beds, Kitchen | 1 bedroom, in-room safe, individually decorated, individually furnished

Superior Apartment, Multiple Beds, Kitchen

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

About the neighborhood

Located in Tulum City Center, a neighborhood in Tulum, Hotel Arco Iris Tulum is in the entertainment district and by the ocean. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Tulum Beach and Playa Paraiso are two other places to visit that come recommended. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Tulum travel guide
Map
Av. Tulum entre calle Jupiter y Acuario, Tulum, QROO, 77760

What's nearby

  • Jaguar Park
    Jaguar Park
    5 min drive - 1.6 miles
  • Hospital de Tulum
    2 min walk - 0.1 miles
  • Dos Aguas Park
    3 min walk - 0.2 miles
  • Cenote Calavera
    4 min drive - 1.4 miles
  • Hunab Lifestyle Center
    5 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN)
    97 min drive

Restaurants

  • Campanella Cremerie
    2 min walk
  • Burrito Amor
    2 min walk
  • Crazy Fish Tacos
    2 min walk
  • Las Margaritas
    2 min walk
  • Now Mezcal & Tequila
    2 min walk

About this property

Hotel Arco Iris Tulum

Hotel near Tulum National Park
Located close to Hospital de Tulum and Playa Paraiso, Hotel Arco Iris Tulum provides a rooftop terrace, a gym, and a restaurant. Free in-room WiFi and a snack bar/deli are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Bike rentals, luggage storage, and a front-desk safe
  • Tour/ticket assistance, beach towels, and a 24-hour front desk
  • Concierge services and smoke-free premises
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • Ceiling fans, daily housekeeping, and desks

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Elements Tulum Boutique Hotel
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  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 956 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.31 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Electricity fee: USD 0.25 per stay for use over 16 kWh.
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 8315

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Arco Iris Tulum Hotel
Hotel Arco Iris Tulum Tulum
Hotel Arco Iris Tulum Hotel Tulum

Frequently asked questions

Does Hotel Arco Iris Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Hotel Arco Iris Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Arco Iris Tulum?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Arco Iris Tulum?

Check-out is at 11:00 AM.

Where is Hotel Arco Iris Tulum located?

Located in Tulum City Center, this hotel is 0.1 mi (0.1 km) from Hospital de Tulum and within 3 mi (5 km) of Tulum National Park and Tulum Mayan Ruins. Gran Cenote and Tulum Beach are also within 6 mi (10 km).

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Reviews

Hotel Arco Iris Tulum Reviews

9.0

Wonderful

9.2

Cleanliness

6.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 49 out of 84 reviews
Rating 8 - Good. 26 out of 84 reviews
Rating 6 - Okay. 6 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 2 out of 84 reviews

Reviews

Verified

10/10 Excellent

Jeanette M

Liked: Cleanliness, amenities, property conditions & facilities
Staff were awesome! Location to bus depot and lots of bars/restaurants was great! Room was huge! Only needed one night, but would be great for a week or longer with all the amenities it had. Roof top pool and seating area was fantastic!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cleopatra Nafartiti

Liked: Cleanliness, property conditions & facilities
Ezekiel was very helpful and kind. He made a nice day very pleasant. The room was clean and the area was safe for a solo traveler. And it was right on the strip so getting any necessities or food was very easy.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and okay for the price it is on the Main Street a lot of food options
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were simple but so clean. Housekeeping was everyday and the room was always perfect when we returned. Very accommodating and excellent location.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
A simple hotel that was clean and provided a basic place to stay. Staff was extremely helpful and friendly. No elevator so if you on the second floor with bags it’s a bit of effort though the staff does help you. Basic food is available on the street close by but nothing in the hotel itself. If you need a basic place to stay this property is fine and cost effective.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Perfect location close to the bus station on the Main Street. Pool was clean and staff is friendly.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Arco Iris is situated perfectly next to everything you might need in Tulum food, shopping, ADO Bus, taxis and Collectivos. I loved my hotel rooms efficiency kitchen and roof top pool and the staff were welcoming and friendly.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So accessible it's unbeatable. Incredible, joy filled and very helpful staff! So grateful for the fun and safety I felt here as a solo female travel. Thank you.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff is friendly and helpful. Clean. Hot water. Make sure not to get a room next to the street, the collectivo drivers start hollering early.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Aramika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it, great location and good accomodation
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great staff. Parking can be an issue, but not a big deal considering the place is so nice.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel with a good and affordable restaurant in a perfect location. Even though my room faced the main road, it was well insulated and quiet. The room had every modern amenity, and the staff was very friendly and professional. Overall, a wonderful stay and great value!
Stayed 4 nights in Nov 2022
Verified

2/10 Terrible

Susan

Disliked: Cleanliness
Booked , confirmed, show up, no room.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Adam

Disliked: Staff & service
Our booking through Expedia was cancelled and we were not informed by the hotel or Expedia. Thankfully other hotels in area were available . Would not recommend either going forward.
Verified

10/10 Excellent

María Joaquina

Liked: Cleanliness, staff & service
La habitación con mucha limpieza
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accueil chaleureux, hôtel très propre

Accueil extrêmement chaleureux, service aux petits soins. Chambre propre et spacieuse. Hôtel très propre. Emplacement idéal à 3 min de l'arrêt de Bus ado, pile devant le collectivo.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Uriel Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel básico pero bien en general, en pleno centro de Tulum. Al estar cerca de la central de autobuses y haber un paradero de transporte afuera, puede resultar ruidoso para algunas persona, nada grave.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Fernando

Liked: Amenities
Buenas instalaciones , muy comodas
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

ALBA Alicia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
La atención en la recepción es muy mala
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

UBALDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien ubicado, el personal es muy amable, buena relación precio-servicio
Stayed 2 nights in Jan 2025
Verified

8/10 Good

MArtha

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien, el personal muy amable. Solo unos pequeños detalles, el agua no estaba caliente y la televisión no se veian los canales.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness
Bien
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons adoré cet hôtel! Il est situé sur l'avenue principale donc à proximité de tout. Le personnel est très sympathique et la piscine sur le toit offre une magnifique vue sur la ville. Nous avions choisi le studio avec cuisine et c'était parfait. La chambre était spacieuse et très confortable en plus d'être bien insonorisé. Nous avons adoré!
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Gilmat Azucena

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal para estancias cortas, precio accesible, sin embargo no estuvimos de acuerdo con el depósito solicitado
Stayed 1 night in Dec 2024
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Tener un estacionamiento sería Genil
Stayed 1 night in Jul 2022