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Hotel Arco Iris Tulum

3.0 star property
Hotel with a rooftop terrace, steps from Hospital de Tulum

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Photo gallery for Hotel Arco Iris Tulum

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Balcony
1 bedroom, in-room safe, individually decorated, individually furnished
Exclusive Studio, 1 King Bed, Kitchen | Private kitchen
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Studio, 1 King Bed, Kitchen

Exclusive Studio, 1 King Bed, Kitchen | Private kitchen

Exclusive Studio, 1 King Bed, Kitchen

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Multiple Beds, Kitchen

Superior Apartment, Multiple Beds, Kitchen | Private kitchen

Superior Apartment, Multiple Beds, Kitchen

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

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About the neighborhood

Map
Av. Tulum entre calle Jupiter y Acuario, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min drive - 1.6 miles
  • Gran Cenote - 6 min drive - 2.9 miles
  • Tulum Mayan Ruins - 8 min drive - 3.1 miles
  • Tulum Beach - 9 min drive - 4.8 miles
  • Playa Paraiso - 10 min drive - 4.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 97 min drive

Restaurants

  • ‪Antojitos la Chiapaneca - ‬1 min walk
  • ‪Burrito Amor - ‬2 min walk
  • ‪Encanto Cantina - ‬3 min walk
  • ‪Charlie's - ‬3 min walk
  • ‪Crazy Fish Tacos - ‬2 min walk

About this property

Hotel Arco Iris Tulum

Hotel near Tulum National Park
Located close to Hospital de Tulum and Playa Paraiso, Hotel Arco Iris Tulum provides a rooftop terrace, a gym, and a restaurant. Free in-room WiFi and a snack bar/deli are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Bike rentals, smoke-free premises, and concierge services
  • A front-desk safe, luggage storage, and a 24-hour front desk
  • Tour/ticket assistance and beach towels
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.93 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Electricity fee: USD 0.25 per stay for use over 16 kWh.
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 8315

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Arco Iris Tulum Hotel
Hotel Arco Iris Tulum Tulum
Hotel Arco Iris Tulum Hotel Tulum

Frequently asked questions

Does Hotel Arco Iris Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Hotel Arco Iris Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Arco Iris Tulum?

This property doesn't offer parking.

What time is check-in at Hotel Arco Iris Tulum?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Arco Iris Tulum?

Check-out is at 11:00 AM.

Where is Hotel Arco Iris Tulum located?

Located in Tulum City Center, this hotel is 0.1 mi (0.1 km) from Hospital de Tulum and within 3 mi (5 km) of Tulum National Park and Tulum Mayan Ruins. Gran Cenote and Tulum Beach are also within 6 mi (10 km).

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Hotel Arco Iris Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 71 reviews
Rating 8 - Good. 24 out of 71 reviews
Rating 6 - Okay. 5 out of 71 reviews
Rating 4 - Poor. 1 out of 71 reviews
Rating 2 - Terrible. 2 out of 71 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10

The room was clean and okay for the price it is on the Main Street a lot of food options
Stayed 2 nights in Mar 2025

10/10

I loved it, great location and good accomodation
Stayed 1 night in Feb 2025

10/10

Perfect location close to the bus station on the Main Street. Pool was clean and staff is friendly.
Stayed 1 night in Feb 2025

10/10

Great hotel. Staff is friendly and helpful. Clean. Hot water. Make sure not to get a room next to the street, the collectivo drivers start hollering early.
Stayed 3 nights in Apr 2025

10/10

Great small hotel with a good and affordable restaurant in a perfect location. Even though my room faced the main road, it was well insulated and quiet. The room had every modern amenity, and the staff was very friendly and professional. Overall, a wonderful stay and great value!
Stayed 4 nights in Nov 2022

2/10

Our booking through Expedia was cancelled and we were not informed by the hotel or Expedia. Thankfully other hotels in area were available . Would not recommend either going forward.

8/10

Hotel básico pero bien en general, en pleno centro de Tulum. Al estar cerca de la central de autobuses y haber un paradero de transporte afuera, puede resultar ruidoso para algunas persona, nada grave.
Stayed 3 nights in Apr 2025

10/10

Buenas instalaciones , muy comodas
Stayed 3 nights in Apr 2025

4/10

Stayed 3 nights in Apr 2025

8/10

Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Feb 2025

6/10

La atención en la recepción es muy mala
Stayed 1 night in Feb 2025

10/10

Esta muy bien ubicado, el personal es muy amable, buena relación precio-servicio
Stayed 2 nights in Jan 2025

8/10

Todo muy bien, el personal muy amable. Solo unos pequeños detalles, el agua no estaba caliente y la televisión no se veian los canales.
Stayed 1 night in Jan 2025

8/10

Bien
Stayed 1 night in Jan 2025

10/10

Stayed 3 nights in Jan 2025

10/10

Nous avons adoré cet hôtel! Il est situé sur l'avenue principale donc à proximité de tout. Le personnel est très sympathique et la piscine sur le toit offre une magnifique vue sur la ville. Nous avions choisi le studio avec cuisine et c'était parfait. La chambre était spacieuse et très confortable en plus d'être bien insonorisé. Nous avons adoré!
Stayed 3 nights in Dec 2024

2/10

Booked , confirmed, show up, no room.
Stayed 1 night in Jan 2025

6/10

Ideal para estancias cortas, precio accesible, sin embargo no estuvimos de acuerdo con el depósito solicitado
Stayed 1 night in Dec 2024

10/10

Great place and great staff. Parking can be an issue, but not a big deal considering the place is so nice.
Stayed 1 night in Dec 2024

8/10

Tener un estacionamiento sería Genil
Stayed 1 night in Jul 2022

10/10

Stayed 8 nights in Jun 2022

10/10

un excelente hotel super limpio con un personal excelente y una piscina increíble. Una sala de pesas en la parte superior derecha en el centro de Tulum. Sin duda me alojaría aquí de nuevo.
Stayed 1 night in May 2022

10/10

Stayed 1 night in May 2022

10/10

Great customer service, the rooms were really clean. Close by to restaurants, felt safe because there was always an attendant.
Stayed 3 nights in May 2022