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Collection O Faisano Boutique Luxury Hotel, Tulum Beach

4.0 star property
Travelers find the perfect blend of comfort and tranquility at this Zama retreat, where a cozy firepit and authentic local flavors enhance the experience

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Photo gallery for Collection O Faisano Boutique Luxury Hotel, Tulum Beach

Restaurant - Collection O Faisano Boutique Luxury Hotel, Tulum Beach (Tulum)
Deluxe Suite room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer - Collection O Faisano Boutique Luxury Hotel, Tulum Beach (Tulum)
Deluxe Suite room | Premium bedding, minibar, desk, iron/ironing board - Collection O Faisano Boutique Luxury Hotel, Tulum Beach (Tulum)
Front of property - Collection O Faisano Boutique Luxury Hotel, Tulum Beach (Tulum)
Deluxe Suite room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer - Collection O Faisano Boutique Luxury Hotel, Tulum Beach (Tulum)
Faisano Nomadas welcomes visitors with local cuisine at breakfast and poolside bar drinks. Guests can relax in the spa tub or on sun beds by the outdoor pool. Free WiFi is available, and multilingual staff are ready to assist with any needs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Suite room

Deluxe Suite room | Premium bedding, minibar, desk, iron/ironing board

Deluxe Suite room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior

Superior | Premium bedding, minibar, desk, iron/ironing board

Superior

8.0 out of 10
Very good
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe with Jacuzzi

Deluxe with Jacuzzi | Premium bedding, minibar, desk, iron/ironing board

Deluxe with Jacuzzi

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Two Beds

Standard Two Beds | Premium bedding, minibar, desk, iron/ironing board

Standard Two Beds

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Two beds

Premium bedding, minibar, desk, iron/ironing board

Deluxe Two beds

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located near the beach, Collection O Faisano Boutique Luxury Hotel, Tulum Beach is in Zama neighborhood and is connected to a shopping center. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Map
Circuito Yaax 04 Aldea Zama Premium, Tulum, QROO, 77760

What's nearby

  • Jaguar Park
    Jaguar Park
    2 min drive - 0.9 miles
  • Hunab Lifestyle Center
    3 min drive - 1.1 miles
  • Dos Aguas Park
    3 min drive - 1.1 miles
  • Hospital de Tulum
    4 min drive - 1.1 miles
  • Holistika Art Walk
    4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    99 min drive

Restaurants

  • Coco Cafe
    18 min walk
  • Nimeño Bakery
    7 min walk
  • Delicia
    3 min drive
  • Jasmine
    18 min walk
  • La Baguette
    16 min walk

About this property

Collection O Faisano Boutique Luxury Hotel, Tulum Beach

Upscale hotel near Tulum Mayan Ruins
Take advantage of a poolside bar, a free daily manager's reception, and concerts and live shows at Collection O Faisano Boutique Luxury Hotel, Tulum Beach. Treat yourself to a massage or other spa services. In addition to a rooftop terrace and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools along with sun loungers
  • Free self parking
  • Bike rentals, a shopping center shuttle, and coffee/tea in the lobby
  • Luggage storage, games, and a nature reserve
Room features
All guestrooms at Collection O Faisano Boutique Luxury Hotel, Tulum Beach offer comforts such as premium bedding and first-run movies, as well as perks like air conditioning and separate sitting areas.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch Smart TVs with satellite channels and first-run movies
  • Wardrobes/closets, separate sitting areas, and LED light bulbs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 30
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Concerts/live shows
  • Cooking classes
  • Games
  • Hot tub
  • Winery release events

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2023
  • Local artist showcase
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • First-run movies

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Hosted evening meal: USD 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A car is required for transportation to and from this property

Frequently asked questions

Does Collection O Faisano Boutique Luxury Hotel, Tulum Beach have a pool?

Yes, this property has 2 outdoor pools.

Is Collection O Faisano Boutique Luxury Hotel, Tulum Beach pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Collection O Faisano Boutique Luxury Hotel, Tulum Beach?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Collection O Faisano Boutique Luxury Hotel, Tulum Beach?

Check-out is at noon.

Where is Collection O Faisano Boutique Luxury Hotel, Tulum Beach located?

Located in Zama, this hotel is 1.1 mi (1.8 km) from Dos Aguas Park and 2.9 mi (4.6 km) from Tulum Beach. Jaguar Park and Hospital de Tulum are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Collection O Faisano Boutique Luxury Hotel, Tulum Beach Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 91 out of 143 reviews
Rating 8 - Good. 25 out of 143 reviews
Rating 6 - Okay. 14 out of 143 reviews
Rating 4 - Poor. 4 out of 143 reviews
Rating 2 - Terrible. 9 out of 143 reviews

Reviews

Verified

10/10 Excellent

Enzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with the whole family! The hotel was clean, safe, and had everything we needed for a comfortable stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this hotel. The room was super cozy, clean, and perfect for a romantic staycation. The staff made us feel very welcome.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the family-friendly atmosphere. The kids enjoyed the space and we appreciated the attentive service.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place provides us a peaceful and romantic stay. We loved the ambiance ,vibe and comfort at the hotel. Staff is very helpful and align with our needs.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place if you're traveling alone. Staff were attentive, helpful and work actively for resolving all issues. Highly recommended.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I was traveling alone, I was very concern about safety and comfort, and this place met my expectations. The hotel was well-managed and the environment felt secured. I didn’t face any problems during my stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, clean and staff friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant family vacation here. The staff was very accommodating, and the kids loved the play area.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved everything about this place, from the staff to the property. The room, pool and jacuzzi was clean. It was walking distance to stores and the park. Plus travel by car or cab was short as it is in the center of resturant and the beach clubs. I would recoomend any one who don't rent a car to rent an atv or scooter or download the InDrive app (it like uber). 1000% recommend and will use on our next visit.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience! Clean, quiet rooms and very friendly staff. A perfect place to relax and unwind.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Branine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our private balcony for sunset views. A perfect place for couples to unwind and enjoy each other’s company.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pratiksha

Liked: Cleanliness, amenities, property conditions & facilities
We had a very comfortable experience staying here. The room was spacious enough for us, and the facilities provided were great. I'm really happy that I choose this property.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Wee

Liked: Cleanliness, amenities, property conditions & facilities
A great experience overall! The staff was friendly and helpful, the rooms were clean and spacious, and the food was amazing. Fast Wi-Fi and quiet atmosphere.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every interaction with the staff was pleasant and professional. The room had such a warm and cozy feel.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Eadlyn

Disliked: Amenities, property conditions & facilities
The hot tub isn’t really a hot tub because it doesn’t heat up or have engines. And the paint has fallen off in a lot of places in the tub but otherwise the room was nice and comfortable. But the main pool was nice and clean and the room was exactly like its photo. It felt safe and a very nice neighborhood as a solo traveller.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Mehdi

Liked: Cleanliness, amenities, property conditions & facilities
Large Room and Shower. Comfy Bed with plenty Of Pillows. AC worked great. Check In was easy. John, the manager always smiled and was uber Friendly and helpful as were the rest of the staff. The grounds were well kept and quiet. Only draw back was and Always is in Mexico WIFI. If all of Mexico gets this right, it will be blissful.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and definitely recommend staying here when in Tulum, Javier and John are excellent, very attentive and have great customer service. The hotel amenities are incredible, pools, room and breakfast was delicious.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, wonderful ppols, close to amenities. Rooms are small but if you are on holiday, they are adequate.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and beautiful hotel within the local community. Pool was relaxing and the room was superb. I left my phone on the shuttle on the way to the location and John helped me get it back. What a trip saver! Highly recommend.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice contemporary warm spa with spectacular pool!
Stayed 1 night in Aug 2023
Verified

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities
Property was beautiful, peaceful, clean, and the staff was friendly. My only complaint would be a discrepancy between what is displayed on Hotels.com and what the hotel stated about free breakfast. Could be an error on hotels.com, or the hotel not honoring what was advertising, but it's hard to know for sure. Either way, it should be more clear. I'd like to give more than 4 stars, but less than 5; however, that option is not available.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a safe and quiet neighborhood. The breakfast was good. The staff was friendly and helpful. The room was very clean and has everything you need in it. Would definitely stay a next time if I happen to visit Tulum.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Yarilis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faisano is a small cute hotel, great staff and service, perfect to relax. Safe area with restaurants, convenient stores, bike rental and spa within walking distance. There’s room for improvement in some areas tho. The open shower is cute but not convenient, the whole room gets wet every time you shower making the room smell musty. The door frame in our room had a big gap letting in sounds and ants. But it’s a cute place with great people that will help you with everything you need and make you feel home so I would recommend it.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

ROSA

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this hotel. Everything was very clean, and the staff was super friendly and attentive to every detail. They also have connections with transportation services, which was very convenient. Breakfast is by menu and really tasty. The hotel is quiet, and the area feels like a true getaway zone. I would definitely come back!
Stayed 2 nights in Apr 2025