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Hotel Roc Luxe Tulum - Adults Only

Property class: 3.5

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Photo gallery for Hotel Roc Luxe Tulum - Adults Only

Luxe beach front | Beach/ocean view - Hotel Roc Luxe Tulum - Adults Only (Tulum)
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Exterior - Hotel Roc Luxe Tulum - Adults Only (Tulum)
Outdoor pool - Hotel Roc Luxe Tulum - Adults Only (Tulum)
Beach bar - Hotel Roc Luxe Tulum - Adults Only (Tulum)
Hotel Roc Luxe Tulum - Adults Only provides amenities like free continental breakfast and a garden. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

View all photos for Luxe beach front

Luxe beach front | Minibar, in-room safe, blackout drapes, WiFi (free)

Luxe beach front

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite room

Junior Suite room | Minibar, in-room safe, blackout drapes, WiFi (free)

Junior Suite room

  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking | Minibar, in-room safe, blackout drapes, WiFi (free)

Comfort Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Garden Suite

Garden Suite | Minibar, in-room safe, blackout drapes, WiFi (free)

Garden Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Room, 1 King Bed, Non Smoking, Ocean View

Presidential Room, 1 King Bed, Non Smoking, Ocean View | Minibar, in-room safe, blackout drapes, WiFi (free)

Presidential Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Romantic Garden Suite

Minibar, in-room safe, blackout drapes, WiFi (free)

Romantic Garden Suite

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located near a private beach, Hotel Roc Luxe Tulum - Adults Only is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
View more Lodges in Tulum
Map
Carretera Tulum-Boca Paila Km 5.5, Tulum, QROO, 77780

What's nearby

  • A beach with a palm tree and ocean waves under a purple sky.
    Tulum Beach
    1 min walk - 0.1 miles
  • A beach with palm trees, a sandy shore, and several boats in the water.
    Playa Paraiso
    8 min drive - 3.6 miles
  • Ancient stone ruins with a pyramid-like structure, a stone wall, and a sign indicating no photography.
    Tulum Mayan Ruins
    11 min drive - 4.4 miles
  • SFER IK
    2 min drive - 1.2 miles
  • Ven a la Luz Sculpture
    3 min drive - 1.6 miles

Getting around

  • Tulum Intl. Airport (TQO)
    53 min drive

Restaurants

  • The Coffee
    19 min walk
  • Papaya Playa Beach Club
    2 min drive
  • Mia Restaurant & Beach Club
    17 min walk
  • Chambao
    12 min walk
  • Taboo Beach Club
    13 min walk

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  • Breakfast included
  • Spa
  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Beach towels
  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Roc Luxe Tulum - Adults Only have a pool?

Yes, this property has an outdoor pool.

Is Hotel Roc Luxe Tulum - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Roc Luxe Tulum - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Roc Luxe Tulum - Adults Only?

Check-out is at noon.

Where is Hotel Roc Luxe Tulum - Adults Only located?

Located in Zona Hotelera, this beach lodge is within 1 mi (2 km) of SFER IK and Tulum Beach. Sian Ka'an Biosphere Reserve is 2.9 mi (4.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Roc Luxe Tulum - Adults Only Reviews

7.8

Good

8.4

Cleanliness

10

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 35 out of 76 reviews
Rating 8 - Good. 14 out of 76 reviews
Rating 6 - Okay. 15 out of 76 reviews
Rating 4 - Poor. 6 out of 76 reviews
Rating 2 - Terrible. 6 out of 76 reviews

Reviews

Verified review

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was such a laid back and relaxing resort. We had a great time, not a lot of people, and staff were very friendly and helpful. We will definitely be back.
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Verified review

10/10 Excellent

Yanett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Verified review

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
This property was paradise, I loved the entire hotel. It was secluded and felt like heaven. All the staff was helpful and accommodating and cleaning ladies did an excellent job! Highly recommend this property to everyone.
Stayed 5 nights in May 2023
Verified review

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good. But extremely over price! I wouldn't recommend staying there.
Stayed 4 nights in Nov 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do uniqueness about this property you feel like we're right in the middle of the jungle but the front view is the ocean absolutely stunning.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never paid so much for a can of beer, a drink and a bowl of ceviche.
Verified review

10/10 Excellent

Yahyli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was an amazing experience. From the staff, the decorations, ambiance, everything was excellent!! Julio Avila one of the concierge was extremely helpful, he went about and beyond to made our vacation an epic memories. He help us to book the beach clubs, restaurants and and the personal in gral was always available for any request we had. The housekeeper did our room services with lot of care and love, Juan Pablo from the restaurant also was lovely to us. Very recommended stay!! 😍
Verified review

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me encantó

Increíble lugar, la alberca maravillosa con una vista wow, la atención de la recepción, bartender, etc. 10/10
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Roc Luxe Tulum was one of the best decisions for our trip. It was effortless to communicate with the staff through WhatsApp chat and they made amazing recommendations for food and outings. They helped us to find activities that were even better than the ones we had planned in the first place. We walked along the beach and thought Roc Luxe Tulum was easily the best spot out of all the hotels. The floating beds on the beach were amazing and it was the PERFECT location. It was within walking distance of most night life and food options and far enough from the beach clubs, so it wasn’t loud. 10/10 would recommend.
Stayed 6 nights in Mar 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Looking for a beautiful peaceful, tranquil beachfront place to stay! This is your spot, from exceptional staff to the cleanliness in your room. Wonderful location! I loved everything about this place my second visit and will be returning.
Stayed 5 nights in Apr 2022
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Rooms are nice! Music and food was delicious...
Stayed 2 nights in Mar 2022
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing time. Highly recommend

My stay with amazing. I was looking for a long time on which property to stay at in tulum beach and chose this one. I couldn’t have been happier with my decision. Mau and Julio were very accommodating and made the entire experience wonderful. The property is beautiful and in a great location to walk to things. I’ll definitely be back. Thank you to the from desk on such a wonderful stay. The massages on the beach are great too!
Stayed 5 nights in Mar 2022
Verified review

8/10 Good

willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing but good reviews for this property and the staff. Everyone was very friendly, accommodating, and helpful. The room could definitely have an ironing board, but other than that, the rooms and property were great and convenient to get to.
Stayed 4 nights in Mar 2022
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and located right on the beach (if you are staying on the luxe side). Rooms are a good size and had AC units. The beach club has stunning views and relaxing beds. The staff was super friendly but Julio went above and beyond to make my stay pleasant. The concierge is through Whatsapp and their response time was less than 2 minutes every time. The only thing was their shower products were not great so I would bring my own next time. Overall, I had an amazing time and would definitely come back.
Stayed 5 nights in Mar 2022
Verified review

4/10 Poor

simon

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Is fairly idyllic within and the rooms are fine but the staff are useless and never do what they say they will or bring what you need in the room. Beach is nice but the prices for drinks and food are ridiculous. Really quite basic and not 4 star in any way
Stayed 8 nights in Feb 2022
Verified review

8/10 Good

i

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property. A little noisy

Beautiful palapa huts on the beach. Lovely breakfast included with the stay. We did move rooms as the garden side was very noisy from nearby rubbish disposal and construction work.
Stayed 3 nights in Jan 2022
Verified review

10/10 Excellent

Constantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very relaxing beach area
Stayed 3 nights in Dec 2021
Verified review

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was attentive, friendly and we enjoyed our stay! The hotel is beautiful and is located in a central area in Tulum close to other hotels and a few minutes walk from convenience store. Would recommend and would visit again!
Stayed 5 nights in Dec 2021
Verified review

2/10 Terrible

Vilasini

Disliked: Cleanliness, amenities, property conditions & facilities
I don’t think they need to be rated as it’s all nonsense the place .. rooms stink no ac and no hot water . The people that work there are nice but the place is run down and dirty
Stayed 4 nights in Nov 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is amazing. The service was great. The property is very pretty and the location is ideal, it's on the strip but a little removed from the high traffic area. A few things that were subpar... the water pressure in the shower was low and the water was never really warm. The wifi in the rooms (garden side) was not so great. The AC in the room was cool but not cold. Also, lots and lots of mosquitoes.
Stayed 3 nights in Jul 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MY WIFE AND I JUST GOT BACK FROM THE ROC IN TULUM AND WE MISS IT ALREADY! :( I DONT EVEN KNOW WHERE TO BEGIN THIS PLACE IS MAGICAL FROM THE STAFF STARTING WITH OUR FAVORITE AND THE BEST NACHO TO, MARCOS, MICHAEL, MARCELITO AND ALL THE OTHERS. THEY WERE SO ACCOMMODATING AND TRULY MADE US FEEL RIGHT AT HOME. THIS PLACE IS SO CHILL, CLEAN AND A PIECE OF HEAVEN. YOU TRULY FEEL LIKE YOU ARE IN A DIFFERENT WORLD. THE FIRST NIGHT THE HOT WATER IN OUR ROOM WASNT WORKING AND NACHO WAS SUPER ACCOMMODATING HE UPGRADED US TO A BIGGER VILA FOR NO EXTRA CHARGE. ALSO IT WAS MY BIRTHDAY SURPRISE AND NACHO AND THE STAFF DECORATED OUR ROOM WITH BALLONS, FLOWERS, CHAMPAGNE AND A BEAUTIFUL CAKE TOWER. I REALLY FELT SO RELAXED AND COMFORTABLE HERE. THE DECOR AND PLACE IS AMAZING RIGHT ON THE BEACH BUT THE STAFF OH MAN THEY WERE ONE OF A KIND! VERY ATTENTIVE EVEN AT THE BAR THE GUYS WERE GREAT. THANK YOU ROC YOUR STAFF DESERVES THE WORLD THEY ARE TRULY HARD WORKERS. BEST STAY OF MY LIFE, WE STAYED IN SANTORINI LAST YEAR BUT THE ROC TOPS IT ALL. CANT WAIT TO COME BACK. ALSO TO ADD ME AND MY WIFE ARE A SAME SEX COUPLE AND YOU GUYS TREATED US AMAZING AND WE FELT VERY COMFORTABLE.
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place is amazing and the food and service was top notch the room exceeded my expectation which never happens the drinks were always amazing and everyone was so happy to be there and make you stay the best it could possibly be .. shout out to Teo and Luis for taking care of us and making it amazing
Stayed 4 nights in Jun 2021
Verified review

6/10 Okay

VLADISLAV

Disliked: Staff & service

Robbers Hotel

The hotel is nice, but service is terrible, an attitude of the employees is totally unacceptable. We asked to reserve us rental car, and guys at reception openly demanded 50$ for this service! Trying to cheat and somehow make money. It was a feeling that it’s a place where they will make additional money from you any way possible.
Stayed 1 night in May 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy sucio baños asquerosos literal servicio en bar bueno servicio en recepción pesima la verdad no regreo jamas a ese hotel
Stayed 3 nights in May 2021