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Casa Don Diego

3.0 star property

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Photo gallery for Casa Don Diego

A swimming pool with a thatched-roof structure in the background, surrounded by lush tropical plants. - Casa Don Diego (Tulum)
A red building with a curved entrance, surrounded by lush tropical vegetation. - Casa Don Diego (Tulum)
A covered outdoor seating area with wooden furniture and a thatched roof. - Casa Don Diego (Tulum)
A room with two beds, a hammock, a desk, and a view of greenery outside. - Casa Don Diego (Tulum)
A pathway leading to a red building surrounded by dense tropical foliage. - Casa Don Diego (Tulum)
Located close to Gran Cenote and Playa Paraiso, Casa Don Diego provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to a massage or other spa services. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a library and laundry facilities.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Quadruple Room Standard

Minibar, in-room safe, desk, blackout drapes

Quadruple Room Standard

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room Standard

Minibar, in-room safe, desk, blackout drapes

Double Room Standard

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (with AC)

A bedroom with a bed, a blue wall, and a hanging chair.

Standard Room, 1 King Bed (with AC)

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Queen Beds (with AC)

A room with two beds, a hammock, a desk, and a view of greenery outside.

Family Room, 2 Queen Beds (with AC)

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Tulum City Center, a neighborhood in Tulum, Casa Don Diego is in a rural area and near the beach. Tulum Mayan Ruins and Muyil Ruins are notable landmarks, and the area's natural beauty can be seen at Tulum Beach and Gran Cenote. Don't miss out on a visit to Xel-Há Park. Snorkeling and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby. Visit our Tulum travel guide
Map
Calle Tulum Mza 24 Lote 3, Tulum Centro, Tulum, QROO, 77780

What's nearby

  • Ancient stone ruins with a pyramid-like structure, a stone wall, and a sign indicating no photography.
    Tulum Mayan Ruins
    12 min drive - 4.0 miles
  • A beach with a palm tree and ocean waves under a purple sky.
    Tulum Beach
    13 min drive - 4.2 miles
  • Hospital de Tulum
    10 min walk - 0.5 miles
  • Dos Aguas Park
    14 min walk - 0.8 miles
  • Holistika Art Walk
    3 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    98 min drive

Restaurants

  • El Camello Jr
    3 min walk
  • Palma Central
    4 min walk
  • El Agavero
    7 min walk
  • mera
    7 min walk
  • La Palapa Del Pirata
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MXN 220 for adults and MXN 220 for children
  • A coffee shop/cafe

Restaurants on site

  • Brew Tulum

Things to do

  • Children's pool
  • Library
  • Outdoor pool
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Built in 2005
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Shared kitchen access

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee: MXN 300 for check-in between 9:00 PM and 1:00 AM
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 220 for adults and MXN 220 for children
  • Airport shuttle fee: MXN 2500 per vehicle (maximum occupancy 2)
  • Late check-in fee: MXN 300 for check-in between 9:00 PM and 1:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 011-025-003035/2026

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Casa Don Diego have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Casa Don Diego pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Casa Don Diego?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. Late check-in is available from 9:00 PM– 1:00 AM for a fee of MXN 300.

What time is check-out at Casa Don Diego?

Check-out is at noon.

Does Casa Don Diego provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 2500 per vehicle applies.

Where is Casa Don Diego located?

Located in Tulum City Center, this hotel is within 6 mi (10 km) of Tulum Beach, Gran Cenote, and Tulum Mayan Ruins. Playa Paraiso and Sian Ka'an Biosphere Reserve are also within 9 mi (15 km).

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Reviews

Casa Don Diego Reviews

9.0

Wonderful

9.0

Cleanliness

7.2

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 73 out of 137 reviews
Rating 8 - Good. 51 out of 137 reviews
Rating 6 - Okay. 9 out of 137 reviews
Rating 4 - Poor. 3 out of 137 reviews
Rating 2 - Terrible. 1 out of 137 reviews

Reviews

Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Walking distance from the Ado bus station and a ton of amenities.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, a little paradise

A wonderful hotel, a little paradise. Very kind, helpful manager, who also showed us the bees she keeps. Excellent breakfast. Nice pool and comfortable rooms. Quiet location but with decent restaurants nearby. Highly recommended.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely, peaceful oasis in Tulum town. Conveniently located for walking to restaurants, shops, tours, etc and onsite parking available. The owners and staff were very kind and we loved our room and the beautiful gardens. Would definitely stay here again!
Verified review

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An oasis in Tulum

Casa Don Diego is a wonderful place to stay in now-overgrown Tulum. It is easy walking distance from the main strip and lots of restaurants and shops. Yet it is far enough away to be quiet and tranquil. The pool and grounds are lovely. The breakfast each morning is fresh and delicious. Stay at this well-run, comfortable hotel.
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum everything

Nice and very relaxing. Hospitable and informative host. Walking distance to the pueblo/downtown area. Quiet and nice nature around the complex. Enjoyed the pool and dining area. Outdoor kitchen had everything needed. Room was comfortable with large garden patio. Biked to both the beach and nearby cenotes. Safe and secure. Close to the ADO bus station. Will stay again and highly recommend.
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very unique. It’s like a little oasis. The owners are beekeepers and have some of their Melipona hives on site and offer experiences. They also have a small hidden chicken and duck yard which my teen loved. The food is made by a coffee company called Brew Tulum and the owners are an absolute joy to be around. The coffee was phenomenal and they also offer experiences. The food was fresh, and very unique served on beautiful pottery and in jarritos. We enjoyed the pool and the plantings and even took home a small jar of their Melipona ‘medicinal’ honey.
Stayed 4 nights in Jun 2022
Verified review

8/10 Good

Thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon spot
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe Casa Très bon accueil.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plantas y areas comunes muy bien cuidadas, buen precio, bonita alberca
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bien para descanso de personas mayores, que quieren estar tranquilos
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Jesus Jocsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito
Stayed 1 night in Apr 2023
Verified review

8/10 Good

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hotel pas trop cher à Tulum

Hotel sympathique avec un jardin magnifique. Un peu à l'écart du centre ville même si à Tulum c'est relatif car la ville est toute en longueur (taxi ou scooter est ton ami ou encore à pied). La chambre est basique mais assez grande , équipée d'un hamac en plus du lit et il y a une kitchenette. Une piscine pour se rafraichir. A 10 min à pied on trouve des restos, bars dansant. Par contre pour aller à la plage prendre un taxi ou la voiture
Stayed 3 nights in Mar 2022
Verified review

8/10 Good

claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apprécié : au calme tout en étant dans la ville. Chambre spacieuse, jardin tropical et piscine très agréables. Bonne selection des restaurants et sites à visiter. Moins : chant du coq proche gênant le premier matin mais on s'habitue.
Stayed 3 nights in Mar 2022
Verified review

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique isolement de détente et personnel disponible et toujours très accueillant.
Stayed 3 nights in Feb 2022
Verified review

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little gem!

Very quaint family owned boutique resort. They make their own honey and roast their own coffee. Lots of charm, friendly service, good location and a good value!
Home made honey
Quaint family hotel
Stayed 2 nights in Jan 2022
Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel familial géré par 2 français.Excellent petit déjeuner.Chambre spacieuse avec grand lit.Petite terrasse attenante à la chambre.
Stayed 3 nights in Oct 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super atentos,serviciales,desayuno muy rico,pan y mermelada de la casa,el lugar es muy lindo y relax
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy tranquilo y atendido por el propietario, alberca, cocina comunitaria, acceso controlado al hotel
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Nice quiet property with clean rooms and hot water.
Stayed 3 nights in Mar 2021
Verified review

10/10 Excellent

Diego C L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and attentive crew. Good room.
Stayed 2 nights in Feb 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed that the property is a lot more spacious than it actually looks on the pictures.
Stayed 4 nights in Dec 2020
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous homey stay

We loved Casa Don Diego. We were welcomed promptly and given a tour of the family run facility. The room was clean and comfortable. The hotel is at the end of the strip on a residential street so quiet. Breakfast in the morning was homemade bread, eggs, the owners honey and coffee at a modest cost for what you get. Close to the street vendors plaza for food in the evening. Pool was clean and refreshing. If you want an affordable quiet place for family or a couple, I highly recommend Casa Don Diego!
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato fue excelemte Un lugar muy hernoso y tranquilo para descansar
Stayed 2 nights in Oct 2020
Verified review

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar, la atención es excelente, les recomiendo los servicios, el desayuno me encanto, lo recomiendo ampliamente.
Stayed 3 nights in Aug 2020
Verified review

10/10 Excellent

KARLA DOLORES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo

Super agradable miy cómodo limpio y bonito buen trato
Stayed 2 nights in Jul 2020