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Corazon de Jade Tulum Downtown

2.5 star property
Hotel in Tulum with spa services and a 24-hour front desk

Choose dates to view prices

Unwind at Corazon de Jade Tulum Downtown, where lush gardens and designer stores on site blend with a tranquil atmosphere. Guests rave about the helpful staff as they indulge in spa services, like Swedish massages, or lounge on the sun-kissed terrace with free in-room WiFi nearby.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room with King Bed with Balcony Garden View and Private Bathroom

Room with King Bed with Balcony Garden View and Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Room with King Bed with Balcony Garden View and Private Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room with King Bed with Terrace Garden View and Private Bathroom

Room with King Bed with Terrace Garden View and Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Room with King Bed with Terrace Garden View and Private Bathroom

Highlights

Deck/patio
Air conditioning
Flat-screen TV
Ceiling fan
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room with Two Queen Beds and Private Bathroom

Minibar, in-room safe, free WiFi, bed sheets

Room with Two Queen Beds and Private Bathroom

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
Minibar
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room with Two Twin Beds with Balcony and Private Bathroom

Room with Two Twin Beds with Balcony and Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Room with Two Twin Beds with Balcony and Private Bathroom

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room with King Bed with Private Bathroom

Room with King Bed with Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Room with King Bed with Private Bathroom

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
Minibar
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room with Two King Beds with Street View and Private Bathroom

Room with Two King Beds with Street View and Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Room with Two King Beds with Street View and Private Bathroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
Minibar
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room with One Double Bed with Garden View Balcony and Private Bathroom

Room with One Double Bed with Garden View Balcony and Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Room with One Double Bed with Garden View Balcony and Private Bathroom

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room King Bed with Street View and Private Bathroom

Flat-screen TV

Room King Bed with Street View and Private Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
Minibar
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida Tulum, entre Acuario Sur y Júpiter Sur, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 11 min drive - 3.5 miles
  • Gran Cenote - 12 min drive - 2.9 miles
  • Tulum Mayan Ruins - 12 min drive - 3.7 miles
  • Las Palmas Public Beach - 18 min drive - 3.7 miles
  • Playa Paraiso - 20 min drive - 4.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Las Margaritas - ‬1 min walk
  • ‪Campanella Cremerie - ‬2 min walk
  • ‪Wang Tulum - ‬4 min walk
  • ‪sole - ‬1 min walk
  • ‪Raw Love - ‬1 min walk

About this property

Corazon de Jade Tulum Downtown

Hotel near Tulum Mayan Ruins
At Corazon de Jade Tulum Downtown, you can look forward to a terrace, designer stores on site, and a garden. Treat yourself to a Swedish massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and a front-desk safe
  • Luggage storage, concierge services, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Corazon de Jade Tulum Downtown have perks such as air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

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TRECE LUNAS TULUM

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  • Parking included
  • Free WiFi
  • Laundry
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited onsite parking (max 7 spaces per unit)

Things to do

  • Designer stores

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from June 20 2025 to June 30 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 110 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Corazon Jade Hotel Tulum
Corazon Jade Hotel
Corazon Jade Tulum
Corazon Jade
Corazon de Jade
Corazon Jade Tulum Tulum
Corazon de Jade Tulum Downtown Hotel
Corazon de Jade Tulum Downtown Tulum
Corazon de Jade Tulum Downtown Hotel Tulum

Frequently asked questions

Is Corazon de Jade Tulum Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Corazon de Jade Tulum Downtown?

Self parking is free at this property.

What time is check-in at Corazon de Jade Tulum Downtown?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Corazon de Jade Tulum Downtown?

Check-out is at noon.

Does Corazon de Jade Tulum Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 110 per person applies.

Where is Corazon de Jade Tulum Downtown located?

Located in Tulum City Center, this hotel is steps from Dos Aguas Park and 2.5 mi (4.1 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 2 mi (3 km).

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Corazon de Jade Tulum Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 122 reviews
Rating 8 - Good. 42 out of 122 reviews
Rating 6 - Okay. 10 out of 122 reviews
Rating 4 - Poor. 4 out of 122 reviews
Rating 2 - Terrible. 2 out of 122 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem! The owners are delightful, rooms were immaculately clean, and the location is as good as it gets.
Stayed 1 night in Mar 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very nice stay. Close to almost everything
Stayed 7 nights in May 2024

10/10 Excellent

David R

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, great staff. Great value
Stayed 1 night in Nov 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little oasis in the middle of Tulum pueblo

Perfect spot in the middle of the town, less than a block from the bus station. The room was super comfy, the staff very helpful and chill.
Stayed 1 night in Jun 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed being right in the middle of downtown tulum. Staff was very nice. Roon was plain but clean. In walking distance to all restaurants short 29 min ride to beaches
Stayed 3 nights in Dec 2024

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderful! Great location, wonderful owners, and walkable to everything. Scooter rentals right across the street was so convenient! The rooms are spacious and air conditioned. If you really want to experience the city of Tulum, this is a perfect place to start.
Stayed 2 nights in Mar 2024

10/10 Excellent

Antonio

Liked: Amenities
Awesome
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value nice hotel

We stayed in a room with two king beds and a street view - the room was huge. The only problem was the bathroom was a little run down. The sink was damaged and the shower didn’t work very well - with about 70% of the water hitting the wall and spraying all over the bathroom and not falling from the shower head on to you.
Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Me gustó mucho la estancia Ü
Stayed 2 nights in Jun 2025

10/10 Excellent

Samuel

Liked: Staff & service, property conditions & facilities
Great location in downtown right next to the bus terminal. Comfy bed, nice room, great shower.
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love this place
Stayed 5 nights in Mar 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, excellent price, super easy check in for my late evening arrival
Stayed 1 night in Feb 2025

2/10 Terrible

Kaveh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this place!
Stayed 1 night in Jan 2025

4/10 Poor

Nora

Disliked: Cleanliness, staff & service, property conditions & facilities
Toallas deshilachadas Ruido en la madrugada Sin agua Colchón sumido No me quedó otra vez ahí Nos despertaron gritos de la gente y música con alto volumen
Stayed 1 night in Jan 2025

10/10 Excellent

LIZBETH ETHEL

Liked: Cleanliness, staff & service, amenities
Muy buena ubicación y su staff te brinda un súper servicio. El hotel tiene su encanto lo único que no me gusto fue la regadera de baño.
Stayed 1 night in Jan 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Bonito hotel, super bien ubicado, todo muy bien
Stayed 1 night in Dec 2024

6/10 Okay

GERARDO

Liked: Cleanliness, staff & service
La habitación que me hospede muy vieja pero para dormir bien
Stayed 2 nights in Dec 2024

8/10 Good

Tanushree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Tulum. Easy access to the ruins, food, access to Cultivo for local commute. A little far from the beach but if you are up for 1 hr walk its not bad.
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia buena en general

Estuvo bien la estancia en general, se veia al parecer renovado y amplia la habitación, esta en la calle principal del centro. Solo unas situaciones: la sábana, aunque se percibía limpia, estaba manchada lo cual al dia siguiente sin ningun problema nos la cambiaron; el baño algo descuidado en el aspecto que la regadera estaba goteando y no habia dispensador de jabón para bañarnos solo shampo, pero se solicitó mas para las manos y se solucionó; es de varios pisos y no hay elevador. El personal muy amable y atento.
Stayed 2 nights in Oct 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and affordable
Stayed 1 night in Oct 2024

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper cómodo y sin ruido, buena opción para estar en el centro de Tulum a buen precio, y con ubicaciones cercanas.
Stayed 5 nights in Sep 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice
Stayed 1 night in Sep 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
My 3rd time staying at the Jade always my first choice
Stayed 2 nights in Aug 2024

6/10 Okay

Blandine

Disliked: Amenities
L’hôtel est bien situé et proche des transports en commun. La chambre est spacieuse avec des lits King size. La décoration est minimaliste ; il y a tâche marron douteuse dans le lavobo ; la plante morte à côté du frigo ne sert à rien. Le personnel plus ou moins accueillant n’a pas pu me procurer un fer à repasse fonctionnel. La télé ne marchait pas en raison du wifi dysfonctionnel. Pour l’accueil VIP, c’est raté. Je le recommande pour son accessibilité.
Stayed 2 nights in Aug 2024

8/10 Good

Tianjian

Liked: Cleanliness, staff & service, amenities
Room looks very nice and clean.
Stayed 2 nights in Jun 2024

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