Casa Malca

4.0 star property
Ocean-view hotel with a bar/lounge, near Tulum Beach

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May 2024

Casa Malca

Photo gallery for Casa Malca

On the beach, white sand
Aerial view
Premium bedding, down comforters, pillowtop beds, minibar
Restaurant
Shower, designer toiletries, bathrobes, towels

Overview of Casa Malca

9.0

Wonderful

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Pet friendly

Explore the area

Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO, 77780
  • Popular LocationTulum Beach1 min walk
  • Popular LocationTulum Mayan Ruins18 min drive
  • Popular LocationPlaya Paraiso26 min drive
  • AirportTulum, Quintana Roo (TUY)33 min drive

Room options

Junior Suite, Garden View

cleanliness

Highlights

Separate sitting area
Individually decorated
Air conditioning
Pillowtop bed
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Beachfront (Master)

cleanliness

Highlights

Separate sitting area
Individually decorated
Air conditioning
Pillowtop bed
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 100 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, Beachfront

cleanliness

Highlights

Separate sitting area
Individually decorated
Air conditioning
Pillowtop bed
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 60 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite (Village)

cleanliness

Highlights

Separate sitting area
Individually decorated
Air conditioning
Pillowtop bed
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite (Townhouse Labyrinth)

cleanliness

Highlights

Separate sitting area
Individually decorated
Air conditioning
Pillowtop bed
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 120 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Tulum

Located on the beach, Casa Malca is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum National Park. Las Palmas Public Beach and Playa Paraiso are two other places to visit that come recommended.

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 3 min drive
  • Tulum National Park - 8 min drive
  • Tulum Mayan Ruins - 18 min drive
  • Playa Paraiso - 26 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • Rosa Negra Tulum - 3 min drive
  • La Taqueria - 9 min walk
  • Philosophy - 1 min walk
  • Gitano - 2 min drive
  • Arca - 2 min drive

About this property

Casa Malca

Upscale hotel near Sian Ka'an Biosphere Reserve
Located close to Las Palmas Public Beach and Playa Paraiso, Casa Malca provides free cooked-to-order breakfast, a terrace, and an art gallery on site. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a manicure/pedicure, or a Swedish massage. Enjoy a meal at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and a beach club on site
  • Concierge services, a reception hall, and a front-desk safe
Room features
All 70 individually decorated rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with designer toiletries and showers
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM–11:00 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Things to do

  • 24-hour gym
  • Art gallery
  • Beach club
  • Books
  • Free bicycle rentals
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's games
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 120
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 120 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Malca Hotel Tulum
Casa Malca Hotel
Casa Malca Tulum
Casa Malca
Casa Malca Hotel
Casa Malca Tulum
Casa Malca Hotel Tulum

Frequently asked questions

Does Casa Malca have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Casa Malca pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Casa Malca?

Self parking is free at this property.

What time is check-in at Casa Malca?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Early check-in is available for a fee of USD 120 (subject to availability).

What time is check-out at Casa Malca?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Casa Malca provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Casa Malca located?

This Zona Hotelera hotel is on the beach, 0.3 mi (0.6 km) from Sian Ka'an Biosphere Reserve, and within 6 mi (10 km) of Tulum National Park and Las Palmas Public Beach. Playa Paraiso and Temple of Doom are also within 9 mi (15 km).

Casa Malca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 255 out of 352 reviews" "
Rating 8 - Good. 44 out of 352 reviews" "
Rating 6 - Okay. 26 out of 352 reviews" "
Rating 4 - Poor. 13 out of 352 reviews" "
Rating 2 - Terrible. 14 out of 352 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

William James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Casa Malca is a truly unique hotel. Beautifully appointed with incredible art. The rooms are fantastic and the staff very warm, welcoming and helpful. I would highly recommend it for a stay in Tulum
Stayed 7 nights in Mar 2024

6/10 Okay

ILANA

Traveled with group
Liked: Cleanliness, property conditions & facilities
Rooms are very spacious and clean. Hotel is nice but very quiet, absolutely no vibe. Food is good at breakfast but the service is TERRIBLE…. Very slow. Second time at the hotel… most likely the last time.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kremena

Traveled with partner, Traveled with family
Liked: Cleanliness
It was perfect
Stayed 4 nights in Mar 2024

6/10 Okay

Ardavan

Traveled with partner
Liked: Staff & service
Expected a lot more from this hotel. Food was average. Not a pleasant smell in the room shower. Nice art gallery. Rooms are decorated nicely. Overall an average experience. Will not come back.

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
The whole property is amazing. Staff was very friendly and accommodating to whatever we asked of them. The unique artwork really sets it apart from any other property that I have stayed at in the Caribbean.
Stayed 4 nights in Feb 2024

10/10 Excellent

YULEIDY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024

10/10 Excellent

Anna, Montreal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly exceeded all expectations! The room was spacious and clean. From the moment of arrival, the service stood out as exemplary, with a warm welcome and attentive assistance from the concierge team throughout the stay. Every interaction, from check-in to check-out, was met with professionalism and genuine care, making the entire experience unforgettable.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rodger

Stayed 4 nights in Jan 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Dec 2023

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023