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Casa Malca

4.0 star property
Family-friendly fun on the beach, with outdoor pool

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Photo gallery for Casa Malca

On the beach, white sand, free beach cabanas, beach towels
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Sundeck
Children's activities
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pet friendly
  • Pool
  • Bar
  • Breakfast included
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, Garden View

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Beachfront (Master)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Beachfront (Master)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • Partial ocean view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Beachfront

View from room

Junior Suite, Beachfront

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • Partial ocean view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bathrooms, Garden View (Village)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Suite, 2 Bathrooms, Garden View (Village)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

IPod dock, books, MP3 dock, music library

Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 120 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min drive - 0.3 miles
  • Ven a la Luz Sculpture - 3 min drive - 2.0 miles
  • Tulum National Park - 9 min drive - 5.7 miles
  • Playa Paraiso - 14 min drive - 7.1 miles
  • Tulum Mayan Ruins - 19 min drive - 9.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 119 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬3 min drive
  • ‪Hartwood - ‬2 min drive
  • ‪La Taqueria - ‬9 min walk
  • ‪Arca - ‬2 min drive
  • ‪Wild - ‬4 min walk

About this property

Casa Malca

Upscale family-friendly hotel near Sian Ka'an Biosphere Reserve
Located close to Las Palmas Public Beach and Playa Paraiso, Casa Malca provides free cooked-to-order breakfast, a free daily manager's reception, and a terrace. With a white sand beach, beachfront dining, and free beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage, a facial, or hydrotherapy at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Fusion cuisine. Yoga classes are offered at the health club; other things to do include beach yoga and volleyball. Free in-room WiFi is available to all guests, along with an art gallery on site and a garden.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with free cabanas and a lifeguard on site
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and a free beach club on site
  • Concierge services, a ballroom, and 3 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 70 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Restaurants on site

  • Philosophy

Things to do

  • Art gallery
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Music library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Winery release events

Family friendly

  • Beach toys
  • Children's games
  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (1,292 square feet of space)
  • Coworking space

Outdoors

  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Magnifying mirror
  • No elevator
  • Smooth flooring in room
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 12:30 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 420 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Malca Hotel Tulum
Casa Malca Hotel
Casa Malca Tulum
Casa Malca
Casa Malca Hotel
Casa Malca Tulum
Casa Malca Hotel Tulum

Frequently asked questions

Does Casa Malca have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Casa Malca pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Casa Malca?

Self parking is free at this property.

What time is check-in at Casa Malca?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 12:30 AM–1:00 PM for a fee.

What time is check-out at Casa Malca?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Casa Malca provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 420 per vehicle applies.

Where is Casa Malca located?

Located in Zona Hotelera, this beachfront hotel is on the boardwalk/promenade, 0.3 mi (0.6 km) from Sian Ka'an Biosphere Reserve, and within 6 mi (10 km) of Tulum National Park and Las Palmas Public Beach. Playa Paraiso and Temple of Doom are also within 9 mi (15 km).

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Casa Malca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 308 out of 413 reviews
Rating 8 - Good. 47 out of 413 reviews
Rating 6 - Okay. 29 out of 413 reviews
Rating 4 - Poor. 13 out of 413 reviews
Rating 2 - Terrible. 16 out of 413 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Giovanni

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in May 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the kind
Stayed 5 nights in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect and absolutely stunning! Me and my guests had the most amazing experience. Yvan and his staff gave 10 out of 10 customer service. On my way out I wanted to leave a few more tips to the staff and bell boys but my taxi was already waiting half an hour so I had to rush out. I had the best time, thank you so much for having us!
Stayed 4 nights in Apr 2025

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to enjoy life. Treated like a royal couple.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jorge Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

AUBREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa. Malca.

Awesome, great staff
Stayed 3 nights in Jan 2025

10/10 Excellent

abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in tulum

Amazing week end getaway with my wife, best hotel in tulum by far. Impossible to come back to tulum and not staying in casa malca! Congrats guys and all staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, with excepcional service and very neci design
Stayed 1 night in Dec 2024

6/10 Okay

Sergei

Liked: Staff & service
Disliked: Amenities
it was better when i stayed 3 yeas ago.
Stayed 2 nights in Feb 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lush landscaping. Beach and sand was perfection!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful. Beautiful and well decorated property. Very friendly and professional staff. Food was delicious. We fel very welcomed the moment we set foor on the property. Highly recommend for adults and families.
Stayed 2 nights in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Malca is one of the most beautiful hotels I ever stayed at.
Stayed 6 nights in Aug 2024

10/10 Excellent

Izabela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. A bit slow room service but outerwise excellent hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tahira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and breakfast was amazing.
Stayed 1 night in May 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. We loved the hotel and the food was great.
Stayed 4 nights in Nov 2023

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed and clean. Food was great and so was the staff. Rooms are big and the property is simply wonderful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay!
Stayed 5 nights in Oct 2022

8/10 Good

Christos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice, and the beach area was the best of tulum. The front desk was also amazing to us and the whatsapping was so convenient. The only hiccups we had were that breakfast took over an hour to come to our table, while other tables received there’s first even though they arrived way after us. Also, the beach service was slow on the second day. Otherwise we’ll be back and we can’t wait for the return!
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to spend some time to relax and enjoy !
Stayed 3 nights in Aug 2023

10/10 Excellent

Lebsinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Malca exceeded every expectation I had. The hotel is absolutely stunning and the art pieces are just exceptional. The staff offers the best hospitality I have experienced in my many trips to Mexico. I will be returning soon to Casa Malca!
Stayed 4 nights in Sep 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, will be back!
Stayed 1 night in Aug 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel!

We've stayed here multiple times and the service and hotel are always excellent.
Stayed 3 nights in Aug 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Malca was a Dream!
Stayed 3 nights in Aug 2024

10/10 Excellent

garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, friendly staff
Stayed 4 nights in Nov 2023