Is LABNA' Suites Tulum pet-friendly?

No, pets are not allowed at this property.

What time is check-in at LABNA' Suites Tulum?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Does LABNA' Suites Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100.00 per vehicle applies.

Where is LABNA' Suites Tulum located?

Located in Tulum City Center, this hotel is 0.2 mi (0.4 km) from Dos Aguas Park and 2 mi (3.3 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 1 mi (2 km).

8/10 Good

ADRIAN

Apr 9, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo y limpio

El hotel muy cómodo y limpio; sin embargo, como está muy cerca de los bares y de la vida nocturna de Tulum, el descanso por la noche puede tornarse difícil si tienes el sueño ligero

2/10 Terrible

Mirta l

Feb 4, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 11 nights in Dec 2020

2/10 Terrible

Ileana, Guatemala

Jan 7, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

todo malisimo nunca nos dijeron q ya habian cambiado de administración... y los de la nueva nos trataron mal

Stayed 4 nights in Dec 2020

2/10 Terrible

Verified traveler

Jan 5, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

there is no property at this location it is a bar, the ad was a fraud when we showed up there was no hotel when we called the hotel they never answered me when I asked the people at the bar they said it happens all the time the last two weeks

Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveler

Jan 4, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Este hotel NO EXISTE. Es una estafa. Conocí otras personas que han hecho reserva aquí y les ha pasado lo mismo.

Stayed 1 night in Jan 2021

2/10 Terrible

sully

Jan 3, 2021

Stayed 2 nights in Dec 2020

2/10 Terrible

Bryan

Jan 3, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No hagan reservas en este hotel ! Es fraude y no existe !!!!

Stayed 3 nights in Dec 2020

2/10 Terrible

Fernando

Sep 7, 2020

Stayed 3 nights in Sep 2020

8/10 Good

christian

Jul 17, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2020

8/10 Good

Gerardo

Mar 17, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien lugar perfecto para vida nocturna

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Mar 7, 2020

Liked: Cleanliness, room comfort

Disliked: Staff & service

Tiempo de espera largo

En recepción no hubo nadie fuimos y volvimos tres veces durante cuatro horas hasta que tuvimos suerte de encontrarlo. El hotel es muy bonito y cómodo. El desayuno fue pan blanco con mermelada, papaya y fruta. El encargado dijo que podíamos dejar el carro sobre la avenida, pero a las 2 de la mañana la grúa de tránsito nos despertó para llevarnoslo

Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Feb 15, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities

Casa Kopal debe cambiar mucho

Casa Kopal está un hotel abandonado, lo siento. Para el check-in no había nadie y tuvimos que esperar allí solitos por más de 1 hora que alguien llegasse. Internet está mala, malísima. Limpieza muy más o menos. Uno día, llegamos de la playa, el quarto no había sido limpio ni arreglado. Reclamamos y dicieron que no había personas para hacerlo. El desayuno super básico y, terminado el pan un dia, por ejemplo, no hay pan en el día siguiente. Suerte que la sandía está grande así tenía esta única fruta todos los días. Atención también que a veces falta agua ... No sufrimos esta falta porque llamaron camión pipa. Suerte nuestra también que el aire condicionado solo se rompió en el último día nuestro de experiencia Casa Kopal. Cosas positivas del lugar é la simpatia de Mary, la hermosa ubicación y el claro potencial del lugar. Esperanza!

Stayed 5 nights in Feb 2020

8/10 Good

Mikkel

Jan 8, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall everything was good. There is quite a bit of noise from the bars downstairs. But we had some long days and slept kinda ok anyway

Stayed 3 nights in Jan 2020

2/10 Terrible

Kristian Anker Holt

Jan 5, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveler

Jan 2, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Zo mooi de foto’s eruit zien, zo slecht het is we hebben nog nooit zo beroerd “hotel” gehad. Een douche waar alleen 3 druppels koud water uit valt want warm water was er ook niet, een wc zonder bril want die was al afgebroken maanden lang, schimmel door de gehele kamer en badkamer, beestjes over je bed en nachtkastjes en muren. Over hygiene gesproken geen 1x kwamen ze de kamer verzorgen geen schone handdoeken of schoonmaak, wc papier was er ook niet. Er stond dat het inclusief ontbijt was helaas geen ontbijt gezien, ook was er alleen snachts iemand aanwezig overdag was er niemand. Dan de nachtelijke herrie je kan hier totaal niet slapen, ja vanaf 5uur snachts als alle clubs en kroegen dicht gaan maar je word al snel wakker van de herrie rond 7uur ochtends aangezien dan alles weer open gaat en het allemaal weer overnieuw begint! Helaas doet t hotel of ze t allemaal niet snappen ook als je het in t spaans laat vertalen en expedia doet er ook totaal niks aan laat je gewoon aan je lot over! Zeer slechte zaak van beide kanten laten we nog maar niet over de prive transfer beginnen want die komt gewoon niet opdagen na afgesproken tijd en zorgt ervoor dat je een andere taxi moet nemen a €200 aan extra taxi kosten bovenop de €120 die we al betaald hadden. We zijn t helemaal beu zijn totaal niet uitgerust hebben 5 dagen alleen maar stress en zorgen gehad van deze reis! Een toren hoge rekening van al t gebel naar expedia en transfer bedrijf.

Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveler

Jan 1, 2020

Disliked: Staff & service, amenities, property conditions & facilities

Horrible experience. Property is still under preparation and the amenities are not what says on website. No hot water for shower. Breakfast was not good at all. Bread , butter and jam and most of them were moldy. I wouldn't suggest the place at all. Very noisy and surrounded by pubs, so music was loud and rooms were not noise proof.

Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Jan 1, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Not even a bar of soap. When I arrived, I was told I had no reservation. The woman didn't speak English so she wouldn't speak to the Expedia representative. It was late and I was tired, so this was very upsetting. Then she messaged the manager, I guess and I was told I could stay the night and pay tomorrow. I had already paid. It said espresso machine in room. NO. There was a water heater but no instant coffee, or anything. It says free bottle water. I was told "NO". And offers breakfast, I was told "NO." I complained and the next day I received a Mr. Coffee type maker and 4 packs of instant coffee and a PARTIALLY USED bottle of water. I stayed 7 days. At NO time did they clean the room, or make the bed. I had to go ask for clean towels and empty my trash can--this is a place where you have to put your toilet paper in the trash can...It had a safe but they couldn't find the key to it. I came back one evening and the outer gate was locked. It had not previously been locked and I had not been told of a code. I was lucky that someone in the restaurant downstairs knew it. I rarely could find anyone at the reception desk. This hotel is terribly misrepresented and very overpriced for their total lack of service. The bed was very comfortable, and the area was great, as long as you are good with noise. Street food, restaurants and bars, live music.

Stayed 6 nights in Dec 2019

2/10 Terrible

Verified traveler

Dec 30, 2019

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

L'hotel était bruyant et les douches froides. le personnelle loustic présent et ne parlant pas d'autres langues que l'espagnole

Stayed 3 nights in Dec 2019

8/10 Good

JESUS M

Nov 25, 2019

Liked: Cleanliness, staff & service, room comfort

Buena ubicación en pueblo

buena opción, muy bien ubicada, un poco de ruido pero aguantable! muchos cafes al rededor para desayunar!

Stayed 6 nights in Nov 2019

10/10 Excellent

christian

Nov 16, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención de todos y tiene excelente ubicación

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Oct 24, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean, excellent location. Above a bar but actually the bands are excellent so I didn't mind them. Pretty good for the price.

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Oct 24, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Jun 15, 2019

Liked: Cleanliness, staff & service

Me gusto la ubicación muy céntrica No me gusto la presión del agua en la regadera muy poca agua, y mucho ruido de los antros cerca. El wifi poca señal

Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveler

May 27, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exelente ubicación. En el centro y en zona de bares.

Stayed 4 nights in May 2019

6/10 Okay

Stephany

May 13, 2019

Liked: Cleanliness

Disliked: Staff & service

Los desayunos Terribles!!!! No había ni jugo ni hielo nada y no siquiera rico ahora las habitaciones ps no están espectaculares pero muy cómodas

Stayed 6 nights in May 2019

LABNA' Suites Tulum

Choose dates to view prices

Photo gallery for LABNA' Suites Tulum

Reviews

Popular amenities

Room options

Check availability for these dates

Tonight

Tomorrow

Deluxe Suite

Highlights

View all photos for Superior Suite

Superior Suite

Highlights

View all photos for Suite Super

Suite Super

View all photos for Suite Deluxe

Suite Deluxe

You may also like

Unico Hotel Riviera Maya - Adults Only - All Inclusive

About the neighborhood

What's nearby

Getting around

Restaurants

About this property