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Casa Cenote Hotel

3.0 star property
Travelers relax on sun loungers or take refreshing ocean dips at Casa Cenote Hotel, where breakfast showcases local flavors and the outdoor pool beckons

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Photo gallery for Casa Cenote Hotel

Private beach, sun loungers, scuba diving, snorkeling - Casa Cenote Hotel (Tulum)
Interior - Casa Cenote Hotel (Tulum)
Restaurant - Casa Cenote Hotel (Tulum)
Exterior - Casa Cenote Hotel (Tulum)
Superior Loft, Balcony, Ocean View | Desk, laptop workspace, soundproofing, free WiFi - Casa Cenote Hotel (Tulum)
Located near Xel-Há Park, Casa Cenote Hotel offers sunny days and peaceful evenings. Guests enjoy a private beach for ocean swimming and an outdoor pool to cool off. Breakfast features authentic local ingredients to start the day right.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Single Room, Ocean View, Beachside

Standard Single Room, Ocean View, Beachside | Desk, laptop workspace, soundproofing, free WiFi

Standard Single Room, Ocean View, Beachside

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Loft, Balcony, Ocean View

Superior Loft, Balcony, Ocean View | Desk, laptop workspace, soundproofing, free WiFi

Superior Loft, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Tulum, Casa Cenote Hotel is on a private beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Soliman Bay. Cenote Manatí is another place to visit that comes recommended. Take an opportunity to explore the area for water adventures such as windsurfing. Visit our Tulum travel guide
Map
Carr Cancun Tulum Mza 3 Lte 32, Fracc Tanakh Carribe, Tulum, QROO, 77780

What's nearby

  • A beach with a wooden staircase leading down to the shore, surrounded by rocks and palm trees.
    Tulum National Park
    13 min walk - 0.7 miles
  • A rocky coastline with turquoise waters and a stone structure on a cliff.
    Jaguar Park
    13 min walk - 0.7 miles
  • A person swimming in clear blue water with rocks.
    Xel-Há Park
    10 min drive - 7.5 miles
  • Ancient stone ruins with a pyramid-like structure, a stone wall, and a sign indicating no photography.
    Tulum Mayan Ruins
    11 min drive - 7.0 miles
  • Cenote Manatí
    1 min walk - 0.0 miles

Getting around

  • Tulum Intl. Airport (TQO)
    57 min drive

Restaurants

  • La Cocina Del Pueblo
    10 min drive
  • Chula Vista
    10 min drive
  • Xula Vista Restaurant
    10 min drive
  • World Cafe
    7 min drive
  • Seaside Grill
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 9:30 AM to 11:00 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Boat tours
  • Canoeing
  • Fishing
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Snorkeling

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Luggage storage
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Casa Cenote Hotel have a pool?

Yes, this property has an outdoor pool.

Is Casa Cenote Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Casa Cenote Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Casa Cenote Hotel?

Check-out is at 11:00 AM.

Where is Casa Cenote Hotel located?

Situated in Tulum, this hotel is steps from Cenote Manatí.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Cenote Hotel Reviews

9.0

Wonderful

10

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 11 out of 14 reviews
Rating 8 - Good. 0 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

Reviews

Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend the resort for anyone wanting to get away from crowds at larger resorts. The staff was amazing and accommodating. The food and the views were top notch. There is plenty to do especially for divers and fisherman.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a quiet romantic place with an extraordinary ocean view in Tulum, Casa Cenote should be a top consideration for your options
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities
Casa Cenote felt like paradise when I arrived - and it only got better! I travel a fair amount, and almost never return to a place I’ve been - but I may make an exception this time! The location and rooms were picture-perfect, the swimming great, the staff wonderful…
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Nicole Helen

Liked: Cleanliness, amenities, property conditions & facilities
Very kind staff. Super attentive. Strong margaritas. Perfect views!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved it. Beach view was the bomb
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a relaxing vacation, with the Caribbean Sea just outside our door and a swimmable cenote 100 feet away. Our room was impeccably clean and our host and his staff were amazingly attentive. They can arrange lots of activities, including snorkeling and diving trips or transportation to the ruins, town or other activities. The food and drink at the outdoor restaurant was awesome. The live music they have every Sunday was our favorite!
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Room was very clean. Shower pressure was extremely weak. Beach was rocky and not swimmable. Had to walk a long distance to get to a good beach. Transportation is horrible. Taxies are a monopoly and charge outrageous prices to get anywhere. Overall, the property was overpriced for what you get.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet area. We loved being right on the beach and hearing the ocean at night! Staff were attentive and super helpful. Great restaurant right on the premises. Shallow bay made for fun snorkeling and exploring, plus super interesting to have cenote behind and in front of the hotel to explore! Loved our stay here!
Stayed 8 nights in Dec 2024
Verified

6/10 Okay

JOSE FERNANDO SOLANO

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The price is competitive, rooms are clean, breakfast is good but served late (around 9:10 am). Staff is friendly, but communication is via WhatsApp and slow. Pool is small and very deep—not for kids. Beach is full of seaweed and not swimmable. Water in the room isn’t very hot and cuts off every 15 min; scarce supply. Daily cleaning if requested; the cleaning lady only speaks Spanish. Feels like an Airbnb—okay for adults to rest, not for families with small children.
Stayed 6 nights in Aug 2025
Verified

2/10 Terrible

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
muy mal tenía un olor muy desagradable me tuve q retirar y perder 2 noches
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Enrique Martínez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los alimentos muy ricos! Bien servidos!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Torsten Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragende Lage direkt zwischen dem Meer und der Cenote, sehr guter Service, schönes Restaurant direkt am Strand
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Ana

Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025