Does Casa Agape Hotel Tulum with Beach Club Access have a pool?

Yes, this property has an outdoor pool.

Is Casa Agape Hotel Tulum with Beach Club Access pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Agape Hotel Tulum with Beach Club Access?

Self parking is free at this property.

What time is check-in at Casa Agape Hotel Tulum with Beach Club Access?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Casa Agape Hotel Tulum with Beach Club Access?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Casa Agape Hotel Tulum with Beach Club Access provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 150 per vehicle applies.

Where is Casa Agape Hotel Tulum with Beach Club Access located?

Located in Tulum City Center, this hotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins, and Gran Cenote. Tulum Beach and Playa Paraiso are also within 6 mi (10 km).

10/10 Excellent

Vanessa

Jan 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, lots of restaurants, food carts and convenience store nearby. Alex at the front desk was always helpful. The breakfast was lovely. Spacious and stylish accommodation with A/C. We spent a day at the beach club which was on a gorgeous private beach and enjoyed a romantic ocean-side dinner at Casa Maria.

Stayed 5 nights in Jan 2025

2/10 Terrible

Adrean

Apr 5, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skip the breakfast option! The cleanliness standards are very low!

Stayed 3 nights in Mar 2025

10/10 Excellent

Kara

Jul 30, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Fantastic hotel. Loved the room. We actually wanted to stay longer. Loved the balcony, the layout of the room, the refillable water bottles, etc. We loved the location (right off the main strip). The only thing is it was a bit loud outside (close to a club/the main strip).

Stayed 1 night in Jul 2022

8/10 Good

Agnieszka

Nov 27, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time at Casa Agape, the stuff was friendly and helpful. It was very well situated close to the Main Street in the pueblo but could get quite loud at night. The partner beach club - Diamante K - has probably the nicest beach in all of Tulum

Stayed 6 nights in Nov 2022

10/10 Excellent

Thomas

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible in every way

This is by far the best hotel I've ever stayed in and it is perfect for any couple looking to explore Tulum and the surrounding area. Firstly, and most importantly, the staff and the room were both incredible. The room surpassed my expectations from the photos and the staff were incredibly helpful and friendly. The location was brilliant, it wasn't too far from the local shops and it was conveniently located close to some great restaurants. The pool was a perfect size for the number of guests, and being a boutique hotel with limited numbers of guests truly made the experience feel special. Tranquil and beautiful. I hope I get the opportunity to come here again!

Stayed 6 nights in Mar 2025

10/10 Excellent

Zachary

Aug 19, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Like the security was available when ever you needed

Stayed 3 nights in Aug 2022

8/10 Good

Judy

Jun 7, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

English is pretty spoken

Stayed 4 nights in Jun 2023

8/10 Good

Kevin

Jan 29, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but worked for our needs in 1 night stay. Bed was super soft. No elevator so lots of walking the stairs

Stayed 1 night in Jan 2023

10/10 Excellent

Charlie

May 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was pretty good, the fan didn't initially work but the staff were helpful in coming in to fix it. However, the fix made it stuck on one speed setting but it wasn't too big of a deal. Cleaning was consistent and good, only odd thing was that they never replaced our towels even when we placed dirty ones on the floor as instructed.

Stayed 3 nights in May 2025

6/10 Okay

Ugbake W

Jan 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Property is well located to get around Tulum Central. Reception staff were great. However, restaurant upstairs wasn’t suitable. Food took way too long to arrive and the waiters were not very friendly and responsive to me. Other than that; it’s an ok hotel to stay in if you don’t mind eating out for breakfast, lunch and dinner. It’s a go out and come back to sleep hotel.

6/10 Okay

Roberto

Apr 18, 2024

Disliked: Staff & service, amenities

The pool was not as expected. It was dirty. The resort didnt really have any amenities to speak of.

Stayed 1 night in Apr 2024

10/10 Excellent

shani

Jul 17, 2024

Liked: Amenities

I did a solo trip and really enjoyed my stay. Conveniently located downtown/centre. The room was beautiful and had everything I need (no TV because of the layout but I didn’t need it). Breakfast was included and delicious everyday. The restaurant is currently closed outside of breakfast. Pool area is small but cute. The neighborhood is very, very local feeling. Lots of small spots to eat walking distance. I rented a bike from the front desk for two days, biked to gran cenote one day and to their sister property beach club (included in your stay) which was a nice vibe. I had to walk down a bit to the public beach to get into the water as the beach club’s beach is more rocky at the shore. Overall would definitely stay here again for the price and how helpful the staff was.

Stayed 3 nights in Jul 2024

2/10 Terrible

Aldrin

Oct 12, 2022

Liked: Cleanliness

Disliked: Staff & service

I had to check out before expected due to an emergency and staff stop answering my request to get a refund.

Stayed 4 nights in Oct 2022

8/10 Good

Marvin

Mar 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I figure it´s one of the nicer hotels in Tulum but the bar isn´t set very high in that city. It´s very loud in the whole town. Across the street is a hostel, they like to party. I read that in the reviews and can confirm so I brought my earplugs and that was fine. For us the location was perfect since the Aki supermarket and the ADO bus station for our tours were just 10 minutes by foot. Our dive instructor works at the hostel across the street and there are several great restaurants withing 10 minutes walking distance. The room was clean and modern, shower nice and big. Bed was very comfortable. The garden is not worth it. Very small surrounded by 5 meters of concrete wall, so you don´t even know if the sun is out or not. Still I can recommend staying here and use the hotel as your hq to start journeys to ruins/cenotes/dives etc.

Stayed 7 nights in Feb 2024

10/10 Excellent

Megan

Jun 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff was very accommodating before and during our entire stay. Breakfast was delicious and fresh daily. There was a staff member to open the gate at night, no matter what time (even at 4 am). The location was great- many clubs, food trucks, and pharmacies nearby. The beach club access was nice too (you have to pay to enter the national park but it is free to enter the beach club with free parking and 10% off the menu with your room card). I really appreciated how the front desk always had cold water and that the cleaning staff would refill the vases in our room with filtered water!

Stayed 5 nights in Jun 2025

6/10 Okay

Ayla

May 28, 2025

Liked: Cleanliness, property conditions & facilities

Our 2-day stay at this hotel was a mixed bag. On the plus side, the location was fantastic and the room was stunningly beautiful, with a massive and incredibly comfortable bed. However, the overpriced breakfast experience was a letdown. The coffee was subpar. We were disappointed to find out that the bread had run out, and it took the staff 45 minutes to replenish it. To make matters worse, our order for pancakes took over an hour to arrive, despite the restaurant being empty. The biggest issue, however, was the noise from a nearby rooster that started crowing around 4 am. Despite using earplugs, it was impossible to get a good night's sleep.

Stayed 2 nights in May 2025

6/10 Okay

Dustin

Apr 28, 2025

Liked: Property conditions & facilities

Disliked: Staff & service

Die Unterkunft sieht auf den Bildern hochwertiger aus als sie wirklich ist. Der Pool ist sehr klein, es gibt nur 3 liegen und einen Sonnenschirm (der zweite Sonnenschirm l

Stayed 4 nights in Apr 2025

10/10 Excellent

Birgit

Apr 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Modernes Hotel in zentraler Lage. Leckeres Frühstück! Der inkludierte Zugang zum Beach Club ist super, leider muss man aber 415 MXN pro Person Eintritt für den National Park zahlen, in dem der Beach Club liegt.

Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Neighborhood around the property was a little rough but the hotel itself is fantastic. All the staff were beyond polite and accommodating, and the room itself is well designed and great to be in.

Stayed 5 nights in Apr 2025

6/10 Okay

Charlie

Apr 10, 2025

Disliked: Staff & service

Hotel is in a residential area, dogs barking all night, roosters roosting at 7am. No TV.

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Mar 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was the best. The rooms are cozy and the bed was super soft. The staff is helpful and polite and the restaurant on the roof had great food. You can walk to shopping and some really good street food. Laundry place around the corner as well. Eco friendly too, whoch is a plus! I will stay here again 🙂

Stayed 4 nights in Mar 2025

8/10 Good

Angela

Mar 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our first time in Tulum! The Hotel was very nice! Staff was very helpful and kind! Room was nice and breakfast was excellent! Only complaints was the Rooster that started to crow at 4:30 in the morning and had to ask to have room made up. But other than that it was in a great location for us, within walking distance to shopping and great restaurants! We would return here again!

Stayed 4 nights in Mar 2025

4/10 Poor

Shannon

Mar 4, 2025

Liked: Cleanliness, staff & service

Hotel is clean and customer service is good. The issue is the noise. There's a rooster close by that will crow at all hours of the morning. The hotel has an echo so you can hear your neighbors while laying in bed. Hotel is surrounded by other noises from the street which is expected. We didn't expect the rooster or hearing our neighbors talk while laying in bed. I recommend you stay in the hotel zone by the beach. It's actually quieter even with the clubs and hotels in that section.

Stayed 3 nights in Feb 2025

10/10 Excellent

Terri

Mar 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a sweet place to stay. The rooms have a private balcony, or larger space on ground floor, with plants and privacy. My room had a king bed and also a large lounge space in front of the bed. The bed was very comfortable and I slept great. The swimming pool was enjoyable. The restaurant is no longer vegan only which was sad for me as a vegan. I still very much enjoyed my stay.

Stayed 5 nights in Feb 2025

10/10 Excellent

James

Feb 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really loved the room and the restaurant. It was located close to restaurants and shops.

Stayed 6 nights in Jan 2025

Casa Agape Hotel Tulum with Beach Club Access

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