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Andreas Tulum Hotel

3.0 star property
Comfortable hotel, walk to Tulum Mayan Ruins

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May 2024

Andreas Tulum Hotel

Photo gallery for Andreas Tulum Hotel

Property entrance
Sundeck
Superior Room, Balcony | In-room safe, desk, free WiFi
Standard Room, 2 Double Beds, Ground Floor | Bathroom | Shower, free toiletries, hair dryer, towels
Exterior

Overview of Andreas Tulum Hotel

Reviews
6.0

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Av. Ruinas de Tulum, #24, Tulum, QROO, 77780
  • Popular LocationEl Crucero2 min walk
  • Popular LocationMulut Jach Ki2 min walk
  • Popular LocationTulum National Park3 min walk
  • Popular LocationTulum Mayan Ruins7 min walk

Room options

View all photos for Superior Room, Balcony

Superior Room, Balcony | In-room safe, desk, free WiFi

Superior Room, Balcony

Highlights

Balcony
Air conditioning
LED TV
Ceiling fan
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor

Standard Room, 2 Double Beds, Ground Floor | In-room safe, desk, free WiFi

Standard Room, 2 Double Beds, Ground Floor

Highlights

Patio
Air conditioning
LED TV
Ceiling fan
Private bathroom
Cable channels
In-room safe
Located on the ground floor
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior
Amansala Pueblo
Parking included
Free WiFi
Restaurant
Bar
6.8 out of 10, (23)
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About the neighborhood

Tulum

Located in Tulum, Andreas Tulum Hotel is in a national park and near the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Playa Paraiso and Tulum National Park. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 3 min walk
  • Tulum Mayan Ruins - 7 min walk
  • Playa Ruinas - 15 min walk
  • Las Palmas Public Beach - 15 min drive
  • Playa Paraiso - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 85 min drive

Restaurants

  • Zona Arqueológica de Tulum - 15 min walk
  • Templo Dios del Viento - 9 min walk
  • Mulut Jach Ki - 2 min walk
  • Starbucks - 2 min drive
  • Starbucks - 3 min walk

About this property

Andreas Tulum Hotel

Hotel near Tulum Mayan Ruins
Near Tulum National Park, Andreas Tulum Hotel provides a free daily manager's reception, a terrace, and a coffee shop/cafe. The onsite restaurant, Andrea´s, features international cuisine. Free in-room WiFi is available to all guests, along with a garden and a bar.
Additional perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and newspapers in the lobby
Room features
All guestrooms at Andreas Tulum Hotel have perks such as air conditioning, as well as amenities like late night room service and free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–11:30 AM for a fee: MXN 120–180 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Andrea´s

Things to do

  • Free bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: MXN 300
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 6 percent for credit card payments
The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MXN 800.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120–180 per person
  • Airport shuttle fee: MXN 2500 per vehicle (one-way)
  • Early check-in fee: MXN 300 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)
  • Credit card charges are subject to a surcharge of 6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
Parking height restrictions apply

Property is also known as

Andreas Tulum Hotel
Andreas Tulum
Andreas Tulum Hotel Hotel
Andreas Tulum Hotel Tulum
Andreas Tulum Hotel Hotel Tulum

Frequently asked questions

Is Andreas Tulum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Andreas Tulum Hotel?

Self parking is free at this property.

What time is check-in at Andreas Tulum Hotel?

Check-in start time: 3 PM; Check-in end time: 9 PM. Early check-in is available for a fee of MXN 300 (subject to availability).

What time is check-out at Andreas Tulum Hotel?

Check-out is at noon. Late check-out is available for MXN 300 (subject to availability).

Does Andreas Tulum Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2500 per vehicle applies.

Where is Andreas Tulum Hotel located?

Situated in a national park, this hotel is within a 10-minute walk of Tulum National Park and Tulum Mayan Ruins. Playa Paraiso is 1.3 mi (2.1 km) away.

Andreas Tulum Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 13 out of 108 reviews" "
Rating 8 - Good. 27 out of 108 reviews" "
Rating 6 - Okay. 34 out of 108 reviews" "
Rating 4 - Poor. 15 out of 108 reviews" "
Rating 2 - Terrible. 19 out of 108 reviews" "

6.6/10

Cleanliness

6.0/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marysol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is old but very clean and next to the Tulum Ruins, They have a restaurant/ bar and mini store.They also have bikes that you can use during your stay
Stayed 2 nights in Feb 2022

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good. no issues. checked in after 10pm. staff was accommodating…
Stayed 2 nights in Feb 2022

2/10 Terrible

Tyan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really poor hotel that does not honour booking
Worst experience. Booked two nights at a discount given online by hotels.com and after arriving at the hotel. They did not want to honour the deal and cancelled my booking. However, it was not reflected on my booking that it was cancelled. Called booking.com and they did not offer help. Sent me back to the same hotel expecting me to pay the original high price. Lady at the counter was super unhelpful and gave no assistance. Very very poor
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Probably the worst hotel I have ever stayed at. Beds uncomfortable. No holder for toilet paper. Large step up and down to get into bathroom. Unattractive room. Expedia rated it as a 3. I would rate it a .3. The toilet wouldn’t flush. It is across the street from ruins and the staff was fine. But would definitely not recommend it.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Andreas Tulum June 2018
We have stayed at Andrea's three times before this trip, so you know we have had good experiences in the past. This trip was a little worse than normal. We had no hot water, and almost no water pressure, for the four days we were there. We like to ride our bikes to the beach early in the morning (around 8 a.m.) but on this trip we had to turn our keys in to the desk every night between 7 and 9 p.m. so employees could ride them home from work. They often did not return to work the next morning until after 9 a.m. so no early rides to the beach. There were approximately 15 bicycles parked at the bike racks but there we no keys for most of them, or they were broke down with flat tires or something else. For the time we were there only two bikes were operating and available to use. Wi-Fi was a bit weak in the room but we have Mexico coverage on our own plan so just used our phone as a Personal Hotspot. But as always, the coffee was great, food was OK, and the location is about as good as it gets for us.
Stayed 4 nights in Jun 2018

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveler

Liked: Cleanliness
The location is excellent, however the rooms are basic and we didn't have hot water in room 1. It's an easy walk from the hotel to the ruins of Tulum. At night all the shops close, so to get anything you have to buy from Andrés or go into central Tulum. The hotel is close to a few cenotes which is good. Expect to be woken up around 7am as the area prepares for tours by playing music and loud noises.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good. Great location infront of the archeological area of tulum. Had to stay an extra night and the second rooms was good as well.
Stayed 1 night in Jan 2018

6/10 Okay

GIl

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2017

8/10 Good

Gage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to ruins!
Enjoyed my stay!
Stayed 2 nights in Nov 2017