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Ana y Jose Tulum Hotel & Spa

4.5 star property

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Private pool - Ana y Jose Tulum Hotel & Spa (Tulum)
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Located close to Tulum Beach, Ana y Jose Tulum Hotel & Spa provides free cooked-to-order breakfast, an airport shuttle, and a beach bar. With a private beach, beachfront dining, and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a body wrap, a facial, or a hot stone massage. The on-site international cuisine restaurant, Ana’s Kitchen, offers breakfast, lunch, dinner, light fare, and ocean views. Free in-room WiFi is available to all guests, along with a free daily manager's reception and a rooftop terrace.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Villa Coba

Premium bedding, down comforters, minibar, in-room safe

Villa Coba

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

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Terrace/patio

Superior Garden

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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2 Bedroom Suite | Premium bedding, down comforters, minibar, in-room safe

2 Bedroom Suite

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 King Bed

View all photos for Feelings OV

Premium bedding, down comforters, minibar, in-room safe

Feelings OV

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Beach/ocean view

Charming OV

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Premium bedding, down comforters, minibar, in-room safe

Charming Garden

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Premium bedding, down comforters, minibar, in-room safe

Casa del Agua

  • Ocean view
  • 4 bedrooms
  • Sleeps 10
  • 3 King Beds

View all photos for Manglar

Manglar | Premium bedding, down comforters, minibar, in-room safe

Manglar

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located on a private beach, Ana y Jose Tulum Hotel & Spa is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Tulum National Park and Playa Paraiso are two other places to visit that come recommended. Visit our Tulum travel guide
Map
Carretera Tulum Boca Paila Km 7, Tulum, QROO, 77780

What's nearby

  • Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -
    Tulum Beach
    2 min walk - 0.1 miles
  • Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032
    Playa Paraiso
    10 min drive - 4.4 miles
  • Tulum Mayan Ruins
    Tulum Mayan Ruins
    16 min drive - 8.4 miles
  • Playa Ruinas
    Playa Ruinas
    16 min drive - 5.3 miles
  • Ven a la Luz Sculpture
    10 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN)
    103 min drive

Restaurants

  • The Coffee
    4 min walk
  • Mia Restaurant & Beach Club
    3 min walk
  • Tacos Papi
    7 min walk
  • Checkpoint Ciao
    6 min walk
  • Bula Tulum
    4 min walk

About this property

Ana y Jose Tulum Hotel & Spa

Luxury boutique hotel near Tulum Beach
Located close to Playa Paraiso and Playa Ruinas, Ana y Jose Tulum Hotel & Spa provides free cooked-to-order breakfast, an airport shuttle, and a beach bar. With a private beach, beachfront dining, and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a body wrap, a facial, or a hot stone massage. The on-site international cuisine restaurant, Ana’s Kitchen, offers breakfast, lunch, dinner, light fare, and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities such as a free daily manager's reception and a rooftop terrace.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), a beach club on site, and a 24-hour front desk
  • Tour/ticket assistance, wedding services, and concierge services
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Baby baths, children's books, and art supplies
  • Recycling and LED light bulbs
  • Rainfall showers, free toiletries, and hair dryers
  • 40-inch Smart TVs with satellite channels
  • Wardrobes/closets, balconies, and daily housekeeping

All inclusive details

All-inclusive room rates at Ana y Jose Tulum Hotel & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Ana’s Kitchen

Things to do

  • Beach club
  • Designer stores
  • Free children's club
  • Gym
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Family friendly

  • Art supplies
  • Baby bath
  • Beach toys
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,507 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • 8 buildings
  • Banquet hall
  • Built in 1984
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 700 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per accommodation, per night
  • A damage deposit of MXN 2000 will be collected before check-in.
  • Resort fee: MXN 380 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 4940 per vehicle (roundtrip, maximum occupancy 7)
  • Pet fee: MXN 700 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 02456748

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Y JOSE
ANA Y JOSE CHARMING
ANA Y JOSE CHARMING HOTEL
ANA Y JOSE CHARMING HOTEL Tulum
ANA Y JOSE CHARMING Tulum
ANA Y JOSE HOTEL
HOTEL ANA Y JOSE
Ana y Jose Charming Hotel Tulum
Ana y Jose Charming Hotel
Ana y Jose Charming Tulum
Ana y Jose Charming
Hotel Ana y Jose Charming Hotel And Spa Tulum
Tulum Ana y Jose Charming Hotel And Spa Hotel
Hotel Ana y Jose Charming Hotel And Spa
Ana y Jose Charming Hotel And Spa Tulum
Ana y Jose Charming Hotel Spa
Ana Y Jose Charming Tulum

Frequently asked questions

Does Ana y Jose Tulum Hotel & Spa have a pool?

Yes, this property has an outdoor pool.

Is Ana y Jose Tulum Hotel & Spa pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 700 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Ana y Jose Tulum Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Ana y Jose Tulum Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Ana y Jose Tulum Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 4940 per vehicle applies.

Are there all-inclusive benefits at Ana y Jose Tulum Hotel & Spa?

Some rate plans available at this property are all-inclusive.

Where is Ana y Jose Tulum Hotel & Spa located?

Nestled on the beach, this Zona Hotelera hotel is within 3 mi (5 km) of Tulum Beach, Sian Ka'an Biosphere Reserve, and Tulum National Park. Playa Paraiso and Playa Ruinas are also within 6 mi (10 km).

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Reviews

Ana y Jose Tulum Hotel & Spa Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 151 out of 230 reviews
Rating 8 - Good. 49 out of 230 reviews
Rating 6 - Okay. 16 out of 230 reviews
Rating 4 - Poor. 7 out of 230 reviews
Rating 2 - Terrible. 7 out of 230 reviews

Reviews

Verified

10/10 Excellent

Paulina

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean and friendly personal.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful stay. Ana y José is a stunning resort with incredible design and décor — our room was perfect and felt both luxurious and relaxed. The staff were outstanding, warm, and attentive throughout our stay. Facilities were excellent, the food was fantastic, and the beachfront location is truly beautiful. The only minor drawbacks were that hot water was a bit hit-and-miss, and at night you could hear music from a nearby resort down the beach. That said, these were small issues in an otherwise amazing experience. We would absolutely love to return.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Spacious, clean rooms (not ocean view—those rooms are quite small). Friendly staff, but slow service and often inaccurate (food and beverage). Good value.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Chamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Dania Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at this place! Very friendly staff, and a beautiful hotel! I think the pool area could’ve been a bit bigger, but the beach made up for it! The food was definitely exceeding my expectations! Very great quality food.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place, perfect hospitality

Absolutely beautiful place. Everyone was so welcoming there and the food was amazing. We loved Omar! Such a great sense of humor and made every meal/drink even more enjoyable!!
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

GABRIELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful, the location, the comfort in the rooms, the food, the service. I really recommend this hotel, after doing a lot of research I found the right one. I will definitely be back. Thank you Melissa, Rafael, Maria for your attention.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Elios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great Rafael & Paulina are top class.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

TAMIKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a location I would visit again. It was such a great experience. ALL of the staff was always very helpful and attentive to our needs. We had a group of 8 and there were absolutely no complaints. The food was excellent, beautiful beach and great amenities. Thanks for making my brother's birthday trip an amazing one
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Dagmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
Stayed 5 nights in Oct 2024
Verified

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Ivan

Liked: Staff & service, property conditions & facilities
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Brenda Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, bougie, easy! Amazing food and staff!

We LOVED our stay at Ana y Jose! Four friends got out of Dodge, and headed to Tulum for an all-inclusive, relaxing ladies weekend - we couldn’t have picked a better spot to land. They were attentive in advance, asking for our flight and shuttle information (and offering to help), and were incredibly sweet, kind, funny, and professional during our stay. Melissa is the head concierge and she was a ray of sunshine popping up everywhere! There wasn’t a thing we asked for (recommendations, taxis, getting ourselves locked out of our safe, etc) that she didn’t help with immediately. William and Maria (Mary) were our breakfast servers everyday and we had so much fun with them. Loved getting to know them a little bit and being able to relax into the stay so authentically. Mario was our dinner server every evening and similarly, we just loved getting to know him, learning new words from him (we had a fluent Spanish speaker with us, so communication was fairly easy), and seeing a friendly face every evening. They remembered a food allergy amongst us and went above and to bring her amazing dishes, brought us drinks (coffee, tea, margs) to at they knew we liked, and didn’t scrimp on presentation. Perfecto! The property is beautiful and does a wonderful job using the space to create a home-like but also bougie experience. The beach is beautiful, of course! We never fought for a lounge chair or even a spot in one of the shade lounges. We can’t recommend this place enough!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Milton

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room. Clean and excellent staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nawal

Liked: Cleanliness, property conditions & facilities
Beautiful place good service
Stayed 5 nights in Dec 2025
Verified

4/10 Poor

Danny

Liked: Cleanliness
Disliked: Property conditions & facilities
The beach in front of this hotel was super dirty with seaweed while the rest of hotels beach properties were clean.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Maksim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

shahram

It was OK
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities
Very wonderful stay thank you for everything
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Dagmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our second visit, and we are still happy to come here. They even remembered us, from last time, which makes you feeling home. Everything is always nice from service thru the people.
Stayed 5 nights in Oct 2025