Aloft Tulum

4.0 star property
Upscale hotel, walk to Tulum National Park

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Aloft Tulum

Photo gallery for Aloft Tulum

2 restaurants, breakfast served
Exterior
Suite, 1 Bedroom, Balcony, View | Premium bedding, down comforters, pillowtop beds, minibar
Food and drink
Meeting facility

Overview of Aloft Tulum

9.0

Wonderful

Popular amenities

  • Restaurant
  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Air conditioning

Check out the area

Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760
  • Popular LocationTulum National Park4 min walk
  • Popular LocationTulum Mayan Ruins7 min drive
  • AirportTulum, Quintana Roo (TUY)8 min drive
  • Popular LocationPlaya Paraiso14 min drive

Room options

aloft, Room, 2 Double Beds, View

cleanliness

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
Pillowtop bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

aloft, Room, 1 King Bed, View

cleanliness

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
Pillowtop bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace, View

cleanliness

Highlights

Terrace
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, View

cleanliness

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Terrace, View

cleanliness

Highlights

Terrace
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

aloft, Room, 1 King Bed, City View

cleanliness

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

aloft, Suite, 1 Bedroom, View

cleanliness

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
LCD TV
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

aloft, Room, 2 Double Beds, City View

cleanliness

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Tulum

Located near the beach, Aloft Tulum is in Zama, a neighborhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Playa Ruinas. Tulum Mayan Ruins and Tulum Beach are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Tulum National Park - 4 min walk
  • Tulum Mayan Ruins - 7 min drive
  • Tulum Beach - 10 min drive
  • Playa Ruinas - 11 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive

Restaurants

  • El Capitán - 8 min walk
  • Carl's Jr. - 1 min walk
  • Coati Café Tulum - 13 min walk
  • Boston’s - 10 min walk
  • Girafe Tulum - 11 min walk

About this property

Aloft Tulum

Upscale hotel near Tulum Mayan Ruins
Located close to Playa Paraiso and Tulum National Park, Aloft Tulum provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Enjoy a meal at the two onsite restaurants. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, luggage storage, and smoke-free premises
  • A TV in the lobby, 3 meeting rooms, and coworking spaces
  • Guest reviews give good marks for the helpful staff
Room features
All 140 individually furnished rooms include perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch LCD TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 16 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily full breakfast available 7:00 AM–11:00 AM for a fee: USD 25–25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ático Rooftop Bar & Loung
  • Re:fuel by Aloft
  • W XYZ Restaurant
  • WXYZ Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,170 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 53 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: USD 11 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25–25 per person
  • Covered self parking fee: USD 16 per day
  • Pet fee: USD 53 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Aloft Tulum have a pool?

Yes, this property has 2 outdoor pools.

Is Aloft Tulum pet-friendly?

Yes, Aloft Tulum allows pets with a maximum weight of up to 40 lbs per pet. There's a fee of USD 53 per pet, per stay. Service animals are exempt from fees.

How much is parking at Aloft Tulum?

Self parking is available for USD 16 per day.

What time is check-in at Aloft Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Aloft Tulum?

Check-out is at noon.

Where is Aloft Tulum located?

Located in Zama, this hotel is 0.2 mi (0.3 km) from Tulum National Park and within 3 mi (5 km) of Tulum Mayan Ruins and Playa Ruinas. Tulum Beach and Playa Paraiso are also within 3 mi (5 km).

Aloft Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 190 out of 295 reviews" "
Rating 8 - Good. 69 out of 295 reviews" "
Rating 6 - Okay. 15 out of 295 reviews" "
Rating 4 - Poor. 12 out of 295 reviews" "
Rating 2 - Terrible. 9 out of 295 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quick stay
Stayed 1 night in Feb 2024

8/10 Good

Mareshah

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything was great except hotel WiFi was bad. The first floor was spotty for reception.
Stayed 6 nights in Mar 2024

10/10 Excellent

Aqib

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Tulum. Central location to beaches and the city center. Everything was fantastic, from staff being friendly and helpful, location, cleanliness the hotel did not disappoint. Lots of amenities close by to make your stay perfect! Rooftop pool was also a great space.
Stayed 5 nights in Feb 2024

8/10 Good

courtney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2024

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness
The pool area needs better cushions
Stayed 4 nights in Feb 2024

6/10 Okay

Angel

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel midway between downtown Tulum and the beach. Rooms were spacious and comfortable. Only gripe were that the pool loungers were tired and menu was limited.
Stayed 7 nights in Feb 2024

10/10 Excellent

JIllian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Aloft! Stayed here as a family for a week. Beautiful hotel with all the amenities we needed, including two nice pools and a gym. The staff were all so friendly and helpful. We took advantage of the destination fee and free breakfast. For $20 a day, we got a daily free shuttle to the beach, $30 to spend on food, and enjoyed the complimentary trip to a gorgeous lagoon to snorkel. I would recommend this hotel to couple and families without hesitation.
Stayed 6 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Jeremie

Liked: Cleanliness, property conditions & facilities
Great spot between El Centro and the hotel zone. Easy drive to both. Hotel was very nice but the services and amenities were lacking when compared to other hotels at this level. However the price was fantastic. Very good value!
Stayed 8 nights in Jan 2024