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Alea Tulum

Property class: 4

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Photo gallery for Alea Tulum

A pool area with a view of the ocean, a wooden deck, and a covered seating area. - Alea Tulum (Tulum)
A coastal view with a stone structure, a wooden staircase, and a beach. - Alea Tulum (Tulum)
A woman walking by a pool with palm trees and wooden furniture. - Alea Tulum (Tulum)
A modern hotel room with a large bed, a desk, and a view of the beach. - Alea Tulum (Tulum)
An aerial view of a coastal resort with multiple bungalow-style accommodations, a swimming pool, and a beach area. - Alea Tulum (Tulum)
Located close to Cenote Manatí, Alea Tulum provides a terrace, a garden, and a library. This hotel is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Treat yourself to spa services, such as aromatherapy, a massage, or a facial. Enjoy onsite activities like snorkeling, surfing/body boarding, and kayaking. In addition to car rentals on site, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Ocean Front

A balcony with a wooden sofa, two rocking chairs, and a table with a book and a woven bag.

Ocean Front

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Beachfront Swim up

A poolside area with lounge chairs, a small table, and a seating area with wooden furniture.

Beachfront Swim up

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View

A balcony with a view of the ocean, a wooden table with a vase, and a rocking chair.

Ocean View

9.8 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Swim up room

A modern hotel room with a large bed, a desk, a chair, and a view of a pool and greenery.

Swim up room

10.0 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Main Room Beach Access

A wooden table with a fruit bowl and a glass of drink, surrounded by lounge chairs and a small round table with a book and a glass.

Main Room Beach Access

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Sky View

A sunlit outdoor lounge area with a wooden bench, a small table, and a potted plant.

Sky View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Alea Tulum

A wooden table and chairs under a thatched roof, overlooking a beach with palm trees and a clear sky.

Casa Alea Tulum

  • Beach view
  • 400 sq m
  • 4 bedrooms
  • Sleeps 10
  • 3 King Beds and 2 Queen Beds

About the neighborhood

Located in Tulum, Alea Tulum is in the suburbs and on the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Cenote Manatí and Playa Paraiso. Akumal Beach is another place to visit that comes recommended. Discover the area's water adventures with boat tours and fishing nearby, or enjoy the great outdoors with cave exploring and ecotours. Visit our Tulum travel guide
Map
Fracc Tankah III, Mza 3, Lte 28, Tulum, QROO, 77760

What's nearby

  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum National Park
    13 min walk - 0.7 miles
  • A coastal scene with a stone structure, a beach, and palm trees.
    Jaguar Park
    13 min walk - 0.7 miles
  • A stone with 'Xeh' carved on it surrounded by trees and birds.
    Xel-Há Park
    10 min drive - 7.3 miles
  • A beach with hammocks and palm trees.
    Akumal Beach
    15 min drive - 15.0 miles
  • Cenote Manatí
    1 min walk - 0.0 miles

Getting around

  • Tulum Intl. Airport (TQO)
    61 min drive

Restaurants

  • La Cocina Del Pueblo
    10 min drive
  • Xula Vista Restaurant
    10 min drive
  • World Cafe
    7 min drive
  • Häagen-Dazs
    8 min drive
  • Restaurante La Terraza
    10 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Private picnics

Things to do

  • 2 outdoor pools
  • Canoeing
  • Free beach club
  • Kayaking
  • Library
  • Snorkeling
  • Surfing/bodyboarding
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 11 2026 to October 18 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Parking area
  • Select guestrooms
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per day
  • Resort fee: USD 3.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 288 per vehicle (roundtrip, maximum occupancy 2)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 6 years old are not allowed in the swimming pool or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Alea Tulum have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–9:00 PM. The property will be renovating the pool from July 11 2026 to October 18 2026 (completion date subject to change).

Is Alea Tulum pet-friendly?

Yes, this hotel allows dogs (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Alea Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Alea Tulum?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Does Alea Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 288 per vehicle applies.

Where is Alea Tulum located?

This Tulum hotel is on the beach, 0.1 mi (0.1 km) from Cenote Manatí, and within 12 mi (20 km) of Xel-Há Park and Playa Paraiso. Akumal Beach is 12 mi (19.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Alea Tulum Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 342 out of 471 reviews
Rating 8 - Good. 61 out of 471 reviews
Rating 6 - Okay. 24 out of 471 reviews
Rating 4 - Poor. 18 out of 471 reviews
Rating 2 - Terrible. 26 out of 471 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really peaceful, awesome staff
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Alea Tulum!! Friendly Staff & beautiful location
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent service. Would have loved to stay longer.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent attention from staff, everybody were so kindly. Beautiful view from the room. A few restaurants and a cenote across the street. There's peace and silence at night great for relaxation.
Room ocean front
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unique property, wonderful food, and beautiful pool
Stayed 5 nights in Jun 2024
Verified review

4/10 Poor

Disliked: Amenities
Amenities and services
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely vacation at Alea Tulum with our 5 and 8 year old. The ocean view was breathtaking and we thoroughly enjoyed the pools as a family, beach walks, sea kayaking and use of snorkels, life jackets and water shoes to explore and visit cenotes. The room was perfect, and the front desk staff made us feel welcome and were very kind and helpful for anything we needed. We rented a car and enjoyed Alea Tulum as our home base for adventures. Thank you Samantha and the other Alea staff for a beautiful stay!
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The hotel is quiet and easy access to the beach.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect in all senses, the staff , service , the accommodations and all the features included excesed our expectations; cant wait To go back
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely enjoyed our stay at Alea. It is beautiful and the staff is very polite. Would recommend it to anyone looking for a nice and relaxing vacation.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and extremely hard working. We absolutely loved the dining options at the hotel and the amenities. We would definitely stay here again.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The location of the property for those looking for relaxing stays and beautiful ocean. The staff does everything thing to ensure your enjoyment.
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. This hotel is perfect for getting away from the world.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was top-notch, your people were so friendly and went out of their way to make our day wonderful! The food was phenomenal as well,A+
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. I liked that we could walk a very short distance to their other two hotels to dine. My husband and I really enjoyed our time at this hotel.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
We did not stay at Alea but at Nerea a sister property. Nerea is amazing, the grounds are beautiful, the rooms are amazing, and the drinks were excellent! The staff were wonderful!! Thank you Sergio and Jesus!! We hope to see you again soon!
View from room at sunrise! Amazing!
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The staff was consistently excellent.
Stayed 7 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel. I enjoyed the swim up pool as well as the food. Staff is friendly and helpful.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly and helpful staff. The restuarant was amazing as was the included breakfast. Nicely located about 7 miles north of Tulum on the the coast, allowing for tranquility but easy access to all Tulum and the area has to offer.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious, lots of great options. Very safe and staff was incredibly accommodating. Had a massage and facial which was lovely.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quiet experience and the room was very nice. Not ideal if you’re looking for proximity to downtown and fine dining, although their restaurants were very good.
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love alea and her two sister properties here in Tankah. Quiet but close to Tulum it's the perfect escape from the crowds. Good food, nice staff and beautiful property. One of my favorite retreats.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful! The house was great for our family of 5. The view was absolutely gorgeous.
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 5 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff was great, property ok, very small beach with lots od shells, very uncomfortable to walk in.
Stayed 4 nights in Jan 2025