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Aparthotel

Aldea Xaan Ha Tulum

2.5 star property

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Photo gallery for Aldea Xaan Ha Tulum

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers - Aldea Xaan Ha Tulum (Tulum)
Superior Apartment, Garden View | Living area | 43-inch Smart TV with digital channels, Netflix, streaming services - Aldea Xaan Ha Tulum (Tulum)
2 restaurants, breakfast served - Aldea Xaan Ha Tulum (Tulum)
Superior Apartment, Garden View | Individually decorated, individually furnished, laptop workspace - Aldea Xaan Ha Tulum (Tulum)
Deluxe Apartment, Courtyard View | Terrace/patio - Aldea Xaan Ha Tulum (Tulum)
Located close to Gran Cenote and Las Palmas Public Beach, Aldea Xaan Ha Tulum provides free cooked-to-order breakfast, a terrace, and 2 coffee shops/cafes. Treat yourself to a hot stone massage or other spa services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Comfort Apartment, Garden View

Comfort Apartment, Garden View | Individually decorated, individually furnished, laptop workspace

Comfort Apartment, Garden View

  • Garden view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Comfort Apartment, Garden View

Comfort Apartment, Garden View | Individually decorated, individually furnished, laptop workspace

Comfort Apartment, Garden View

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Comfort Studio, Garden View

Comfort Studio, Garden View | Individually decorated, individually furnished, laptop workspace

Comfort Studio, Garden View

  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, Courtyard View

Deluxe Apartment, Courtyard View | Individually decorated, individually furnished, laptop workspace

Deluxe Apartment, Courtyard View

  • Garden view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment, Garden View

Deluxe Apartment, Garden View | Living area | 43-inch Smart TV with digital channels, Netflix, streaming services

Deluxe Apartment, Garden View

  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Superior Studio, Courtyard View

Superior Studio, Courtyard View | Individually decorated, individually furnished, laptop workspace

Superior Studio, Courtyard View

  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Studio, Courtyard View

Superior Studio, Courtyard View | Individually decorated, individually furnished, laptop workspace

Superior Studio, Courtyard View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Apartment, Garden View

Superior Apartment, Garden View | Individually decorated, individually furnished, laptop workspace

Superior Apartment, Garden View

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Superior Apartment, Garden View

Superior Apartment, Garden View | Individually decorated, individually furnished, laptop workspace

Superior Apartment, Garden View

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

About the neighborhood

Located in Tulum City Center, a neighborhood in Tulum, Aldea Xaan Ha Tulum is in the suburbs. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Tulum Mayan Ruins and Playa Ruinas are two other places to visit that come recommended. Visit our Tulum travel guide
View more Aparthotels in Tulum
Map
15 Rio Otate, Tulum, QROO, 77760

What's nearby

  • Tulum Mayan Ruins
    Tulum Mayan Ruins
    14 min drive - 4.6 miles
  • Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032
    Playa Paraiso
    15 min drive - 5.3 miles
  • Hospital de Tulum
    19 min walk - 1.0 mile
  • Holistika Art Walk
    3 min drive - 1.2 miles
  • Dos Aguas Park
    4 min drive - 1.1 miles

Getting around

  • Tulum Intl. Airport (TQO)
    38 min drive

Restaurants

  • Italdo Pasteleria
    13 min walk
  • Poc-Chuck “Las Mestizas”
    14 min walk
  • mera
    14 min walk
  • El Camello Jr
    13 min walk
  • Aroma Cafe Tulum
    1 min walk

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Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Children's dinnerware

Restaurants on site

  • Aroma Cafe Express
  • Aroma Cafe Tulum

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Paper towels

Dining

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area
  • Window screens

Entertainment

  • 43-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Charcoal grill
  • Fully-fenced
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (on request)
  • Local maps
  • Restaurant dining guides
  • Virtual front desk

Location highlights

  • In the city center
  • In the suburbs

Things to do

  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 10 units
  • Banquet hall
  • Bed sheets changed on request
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 10 days before arrival with check-in instructions and lockbox information; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 17 2025 to July 31 2027 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Exterior
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Lockbox, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Aldea Xaan Ha Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM. The property will be renovating the pool from November 17 2025 to July 31 2027 (completion date subject to change).

Is Aldea Xaan Ha Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Aldea Xaan Ha Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Aldea Xaan Ha Tulum?

Check-out is at 11:00 AM.

Where is Aldea Xaan Ha Tulum located?

Located in Tulum City Center, this aparthotel is within 6 mi (10 km) of Tulum National Park, Gran Cenote, and Tulum Mayan Ruins. Playa Ruinas and Tulum Beach are also within 6 mi (10 km).

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Reviews

8.8

Excellent