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Hotel Cafe Plaza

3.0 star property
Travelers enjoy all-day dining at the hotel's restaurant before cooling off in the outdoor pool or exploring the arcade and game room

Choose dates to view prices

Photo gallery for Hotel Cafe Plaza

Terrace/patio - Hotel Cafe Plaza (Tulua)
Bar (on property) - Hotel Cafe Plaza (Tulua)
Aerial view - Hotel Cafe Plaza (Tulua)
Superior Room | Minibar, in-room safe, desk, iron/ironing board - Hotel Cafe Plaza (Tulua)
Outdoor pool - Hotel Cafe Plaza (Tulua)
Hotel Cafe Plaza offers a lively atmosphere with its rooftop terrace and hair salon. Guests can enjoy meals at the restaurant, relax poolside, or challenge each other in the arcade. Free WiFi is standard in all rooms, and the concierge team is ready to enhance any stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, iron/ironing board

Single Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, iron/ironing board

Triple Room

  • Sleeps 3
  • 3 Queen Beds OR 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

Economy Double Room | Minibar, in-room safe, desk, iron/ironing board

Economy Double Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Minibar, in-room safe, desk, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room | Minibar, in-room safe, desk, iron/ironing board

Premium Double Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Tulua is home to Hotel Cafe Plaza. Iglesia Franciscanos and Basilica of Our Lord of Miracles are local landmarks, and the area's natural beauty can be seen at Sonso Lagoon and Parque Ricaurte. Visit our Tulua travel guide
Map
Calle 27 No 26 - 60, Tulua, 763022

What's nearby

  • Facade of the Minor Basilica of the Lord of Miracles located in in the Historic Center of the city of Guadalajara de Buga in Colombia
    Basilica of Our Lord of Miracles
    30 min drive - 20.4 miles
  • aerial panorama photo of lake calima, colombia
    Calima Lake
    43 min drive - 35.5 miles
  • Plaza Boyaca
    5 min walk - 0.3 miles
  • Iglesia Franciscanos
    7 min walk - 0.4 miles
  • Estadio Doce de Octubre
    15 min walk - 0.8 miles

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO)
    71 min drive

Restaurants

  • El Sinaito
    9 min walk
  • Sevichería y Restaurante Los Corales
    10 min walk
  • Cabaña De Carlos
    2 min walk
  • Ranffis American Bar
    1 min walk
  • La Playa Shots
    3 min walk

About this property

Hotel Cafe Plaza

Property highlights
You can look forward to free full breakfast, a rooftop terrace, and a hair salon at Hotel Cafe Plaza. The on-site restaurant offers breakfast, lunch, and dinner. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a billiards/pool table, and ATM/banking services
  • Meeting rooms, smoke-free premises, and luggage storage
Room features
All 57 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 35000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 40000 per night
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 35000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 40000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators
There is no hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Cafe Plaza Tulua
Cafe Plaza Tulua
Hotel Cafe Plaza Hotel
Hotel Cafe Plaza Tulua
Hotel Cafe Plaza Hotel Tulua

Frequently asked questions

Does Hotel Cafe Plaza have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Cafe Plaza pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of COP 35000 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Cafe Plaza?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Cafe Plaza?

Check-out is at 1 PM.

Does Hotel Cafe Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Cafe Plaza located?

Situated in Tulua, this hotel is within a 10-minute walk of Plaza Boyaca and Iglesia Franciscanos. Estadio Doce de Octubre is 0.8 mi (1.3 km) away.

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Reviews

Hotel Cafe Plaza Reviews

7.2

Good

7.8

Cleanliness

7.4

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 34 out of 92 reviews
Rating 8 - Good. 24 out of 92 reviews
Rating 6 - Okay. 12 out of 92 reviews
Rating 4 - Poor. 7 out of 92 reviews
Rating 2 - Terrible. 15 out of 92 reviews

Reviews

Verified

10/10 Excellent

Shandarrick

Liked: Cleanliness, property conditions & facilities
I always love them!! They are so kind
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Erick

Liked: Staff & service
The staff at the hotel was great, and the overall comfort level was reasonable and expected for the accessible price. However, the Wi-Fi connection was a bit unreliable, and the hotel can be quite noisy due to the absence of windows in some rooms, which allows mosquitoes to enter. Additionally, it's important to note that the amenities, such as the pool and lounge area, are open to the public until 8 PM, which is when the center mall (where the hotel is located on the 4th and 5th floor) closes to the public. If you're looking for a stay with the basic needs, this hotel would be it.
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small town great place
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Christopher

Liked: Cleanliness, amenities
Helpful staff. Room bit noisy - close to reception. A bit difficult to find.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ERIKA

Excelen
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my home at Tulua, The staff is like my family. If I woke up late, either way they offer my the free beakfast.
Stayed 3 nights in Aug 2022
Verified

2/10 Terrible

Ken

Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches. Dirty sheets. Poor security/door locks. Do not recommend this place.
Stayed 1 night in May 2025
Verified

2/10 Terrible

JORGE

Disliked: Cleanliness, staff & service, property conditions & facilities
Mold everywhere, mousy odor, holes in the door where covered with paper and tape. Flies in the shower…. Many others things. It should not be at Expedia hotel list….. I also thing they charged me twice for the Room. I feel terrible embarrassed with my wife which was my travel mate…..
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Jorge Arturo

Liked: Cleanliness, staff & service, amenities
El personal del hotel es muy amable y atento; la habitación estaba bien y contaba con un escritorio que me permitió trabajar comodamente desde allí; lo unico a reprochar de mi estadía seria que la puerta del baño no cerraba facilmente (Se encontraba descolgada).
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Dirley

Liked: Cleanliness, staff & service, amenities
La habitacion estaba bien...
Stayed 1 night in Nov 2025
Verified

8/10 Good

Julio Cesar

Liked: Cleanliness, property conditions & facilities, room comfort
Falta un poco más de atención del personal cuando se requiere. Hay que esperar a que llegue alguien a atendernos
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

jorge manuel

Disliked: Property conditions & facilities, room comfort

Hotel en mal estado

El internet simplemente no funcionó , no había agua caliente , no enfriaba el clima y el televisor tampoco funcionaba
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Locación descuidada, falta de mantenimiento en todas las áreas, personal de recepción poco amable, hay en el mismo edificio una iglesia cristiana y la bulla que generan es brutal desde las primeras horas de la mañana, es lo más parecido al infierno…
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Andrea

Liked: Staff & service
Wather heather.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

CARLOS

Liked: Cleanliness, staff & service, room comfort
Hotel bien ubicado, muy limpio, pero descuidado en cuanto a mantenimiento: las tomas eléctricas sueltas, por ejemplo, pueden causar accidentes.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

rommel

Disliked: Cleanliness
Es muy básico para lo que cuesta
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Edgar

No lo recomiendo

Ma. Atención desayuno lento, ruido de el aire acondicionado que no se ha dormir toco apagarlo y aguantar calor
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bien ubicado, pero los cuartos están muy viejos, el aire acondicionador botaba agua por todo lado, el agua de la dicha no era caliente, y los cuartos no son limpios.
Stayed 5 nights in May 2024
Verified

2/10 Terrible

Abraham

Pésima no había atención solo hicieron aseo un día de tres había ratas y por la noche cierran y no puedes salir por poco y pierdo mi salida al aeropuerto porque no había quien me abriera la puerta TOTAL NO ES RECOMENDABLE NO VAYAN
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Luis Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estadía

Hotel sencillo pero limpio y comodo
Stayed 1 night in Mar 2023
Verified

8/10 Good

martin

Liked: Cleanliness, staff & service, amenities
La atención fue muy buena. La único malo es que en la página dice que tienen desayuno buffet, cuando no es así, sí incluye el desayuno más no es buffet.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been there for several times.. great location, amenities, professional staff. Incredible location.
Stayed 5 nights in Mar 2022
Verified

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BUEN DESCANSO Y AMENO EN TULUA

ENTRE LO NORMAL TODO MUY BIEN
Stayed 1 night in Jan 2022
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia. No recomiendo

Habitaciones muy pequeñas con un "mini" baño totalmente incómodo y ventanas inutilizables porque estaban los compresores del aire acondicionado de otras habitaciones, la pared que divide las habitaciones parece de cartón y pasan todos los ruidos y conversaciones ajenas. Muy mala atención de las recepcionistas, tienen una actitud displiscente y descortés; es rescatable la atención del personal de la terraza/piscina, quienes fueron amables. Mucha demora al momento de servir el desayuno. Aseo regular. Como no pudieron imprimir la factura prometieron enviarla por email y no lo hicieron. En general una mala experiencia por lo cual no recomiendo.
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Pleasantly surprised

This was my second stay at this hotel as there are not many other options in Tulua my experience was better this time around. It is a no frills hotel. The breakfast is wonderful and the staff is friendly and helpful.
Stayed 2 nights in Jan 2022