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bankokuya

2.0 star property
Visitors soak in natural hot springs at this peaceful retreat, where the Japanese garden offers a tranquil place to stroll between relaxing mineral baths

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Photo gallery for bankokuya

Japanese-style room 12 tatami private hot spring bath, Non Smoking | In-room safe, free WiFi, bed sheets - bankokuya (Tsuruoka)
Hot springs - bankokuya (Tsuruoka)
Exterior - bankokuya (Tsuruoka)
Japanese Western-style room private hot spring bath, Non Smoking | In-room safe, free WiFi, bed sheets - bankokuya (Tsuruoka)
Japanese Western-style room private hot spring bath, Non Smoking | In-room safe, free WiFi, bed sheets - bankokuya (Tsuruoka)
Bankokuya provides a serene escape with two indoor mineral hot springs where travelers can unwind completely. The Japanese garden creates a peaceful setting for quiet walks, while WiFi keeps everyone connected. A gift shop offers mementos of this restorative experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for [River view] Japanese-style room 10 tatami with bath, Non Smoking

In-room safe, free WiFi, bed sheets

[River view] Japanese-style room 10 tatami with bath, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • River view
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for [Mountain view] Japanese Western-style room with bath, Non Smoking

[Mountain view] Japanese Western-style room with bath, Non Smoking | In-room safe, free WiFi, bed sheets

[Mountain view] Japanese Western-style room with bath, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons

View all photos for [Mountain view]Japanese-style room 12 tatami with bath, Non Smoking

[Mountain view]Japanese-style room 12 tatami with bath, Non Smoking | In-room safe, free WiFi, bed sheets

[Mountain view]Japanese-style room 12 tatami with bath, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Western-style room private hot spring bath, Non Smoking

Japanese Western-style room private hot spring bath, Non Smoking | In-room safe, free WiFi, bed sheets

Japanese Western-style room private hot spring bath, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Japanese-style room 12 tatami private hot spring bath, Non Smoking

Japanese-style room 12 tatami private hot spring bath, Non Smoking | In-room safe, free WiFi, bed sheets

Japanese-style room 12 tatami private hot spring bath, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for [Mountain view] Japanese-style room 10 tatami with bath, Non Smoking

In-room safe, free WiFi, bed sheets

[Mountain view] Japanese-style room 10 tatami with bath, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Mountain Side Japanese-Style Room 10 Tatami mats

Separate tub and shower, hair dryer, towels

Mountain Side Japanese-Style Room 10 Tatami mats

  • Sleeps 5

View all photos for [River side] Japanese Style Room 10 Tatami Mats

Separate tub and shower, hair dryer, towels

[River side] Japanese Style Room 10 Tatami Mats

  • Sleeps 5

View all photos for Japanese Style Room 12 Tatami Mats With a cypress bath

Interior

Japanese Style Room 12 Tatami Mats With a cypress bath

  • Sleeps 6

View all photos for Mountain Side Japanese-Style Room 12 Tatami Mats

Dining

Mountain Side Japanese-Style Room 12 Tatami Mats

  • Sleeps 6

View all photos for Mountain Side Japanese-Western Style Room

In-room safe, free WiFi, bed sheets

Mountain Side Japanese-Western Style Room

  • Sleeps 4

View all photos for Japanese Style Room Twin with Cypress Bath

In-room safe, free WiFi, bed sheets

Japanese Style Room Twin with Cypress Bath

  • Sleeps 4

Family Room With Mountain View

  • Sleeps 6

Deluxe Quadruple Room

  • Sleeps 4

Deluxe Family Room

  • Sleeps 5

View all photos for Royal Suite, Corner Japanese-Western Mixed With Bath, River View

In-room safe, free WiFi, bed sheets

Royal Suite, Corner Japanese-Western Mixed With Bath, River View

  • Sleeps 6

View all photos for Premium Suite, Corner Japanese-Western Mixed With Bath, Mountain View

Spa

Premium Suite, Corner Japanese-Western Mixed With Bath, Mountain View

  • Sleeps 6

About the neighborhood

Tsuruoka is home to bankokuya. Yura Port and Dewanoyuki Sake Brewery Museum are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Yura Beach and Hakusan Island. Kamo Aquarium and Tsukiyama Kogen Ranch are also worth visiting. Visit our Atsumi travel guide
Map
Tei-1 Yuatsumi, Tsuruoka, Yamagata, 999-7204

What's nearby

  • Atsumi Road Station
    11 min drive - 5.9 miles
  • Yura Port
    27 min drive - 13.8 miles
  • Yura Beach
    28 min drive - 14.2 miles
  • Tsuruoka Park
    41 min drive - 21.1 miles
  • Kamo Aquarium
    42 min drive - 21.6 miles

Getting around

  • Shonai Airport (SYO)
    38 min drive

Restaurants

  • 大清水
    11 min walk
  • 農家レストランキラリ
    10 min drive
  • 朝日屋
    11 min drive
  • 手打ちそばうどん　売虎庵
    7 min drive
  • めん処久太
    14 min walk

About this property

bankokuya

Property highlights
bankokuya provides amenities like an indoor mineral hot spring (onsen) and a Japanese garden. For some rest and relaxation, visit the 2 indoor hot springs. Guests can connect to free in-room WiFi.
Other perks at this ryokan include:
  • Free self parking
  • Hot springs on site, an elevator, and a gift shop
  • A vending machine
Room features
All 103 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Separate tubs/showers, hair dryers, and toothbrushes and toothpaste
  • CD players and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • 4 indoor/outdoor hot springs

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Garden

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Massage
  • Public bath open from 6:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • CD player

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is bankokuya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at bankokuya?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

What time is check-out at bankokuya?

Check-out is at 10:00 AM.

Where is bankokuya located?

Situated in Tsuruoka, this ryokan is 5 mi (8.1 km) from Atsumi Road Station and within 12 mi (20 km) of Yura Port and Yura Beach. Hakusan Island is 11.4 mi (18.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

bankokuya Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 69 out of 129 reviews
Rating 8 - Good. 46 out of 129 reviews
Rating 6 - Okay. 12 out of 129 reviews
Rating 4 - Poor. 0 out of 129 reviews
Rating 2 - Terrible. 2 out of 129 reviews

Reviews

Verified

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice hotel, a bit pricey but staff are friendly.

Nice Hotel, Good Food, Nice Staff. Clean Onsen facilities. Well maintained, but quite dated inside. Only big problem was my room smelled really bad of damp. Abit pricey for what it is, but the staff were nice and the food was good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ayako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の鯛茶漬けまた食べたいです。夕食もパイシチューやうどんなど小学生が食べられるメニューがたくさんあり助かりました。
Stayed 1 night in May 2026
Verified

8/10 Good

Kinuyo

Liked: Cleanliness, staff & service, property conditions & facilities
夕食の提供が、一つのワゴンで大勢の人の器を運んでくるので、なかなか次の品が出てこないことがある 食事の提供以外はとても良かった
Stayed 1 night in May 2026
Verified

10/10 Excellent

AKIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
卓球場で突き指をしたのでフロントの方に氷を貰って冷やすことができました。とても親切にしていただき助かりました。有難うございました。
Stayed 1 night in May 2026
Verified

6/10 Okay

みゆき

Disliked: Cleanliness, amenities, property conditions & facilities
洗面台の電球が切れた
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

EMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スパにタオルがあったら尚、良かったです。
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

TADAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋に風呂が付いていて良かった
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ヨシコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
エアコンは使えました。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

エミ

Liked: Cleanliness, staff & service, property conditions & facilities
2回目の宿泊でしたが、何度来てもとても快適で“また来たい”と思わせてくれるお宿です。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
ご飯がとっても美味しくて満腹です。 また機会があれば利用したいです。
Stayed 1 night in Mar 2026
Verified

8/10 Good

HIDEHIKO

良かった。
Stayed 1 night in Feb 2026
Verified

8/10 Good

Chie

Liked: Cleanliness, staff & service, property conditions & facilities
サウナに関して、１階のバレルサウナは二重扉なのもあり、ロウリュ次第でしっかり高温を楽しめてよかったです。 大浴場のサウナはストーンも少なく、換気口のせいか、物足りない感じでした。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

みずほ

Liked: Cleanliness, amenities, property conditions & facilities
客室、料理、温泉どれも良かった。 1点だけ、料理や飲み物の注文してから来るまでが少し遅いなと感じた。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

yuka

Liked: Cleanliness, amenities, property conditions & facilities
客室は思っていたよりも広く綺麗で3人で快適に過ごせました。スタッフの接客も笑顔でのおもてなし夕食の際にもわかりやすく明るくご対応いただきゆっくりと安心して過ごすことができました。ありがとうございます
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

WAKANA

Liked: Cleanliness, amenities, property conditions & facilities
女将さんの接客がとても優しくて丁寧だった(^^)
Stayed 1 night in Dec 2025
Verified

8/10 Good

Yoshiyuki

Liked: Amenities, property conditions & facilities
食事が美味しかった
Stayed 1 night in Nov 2025
Verified

8/10 Good

Taguchi

Liked: Cleanliness, amenities, property conditions & facilities
対応が温かく、素晴らしい旅館でした。 料理もおいしく、朝の鯛茶漬けは絶品です。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Naoko

お風呂の2施設は本当に良かったです。朝と夕方で男女入れ替わったので朝早起きして全4種全部堪能してきました。 フリードリンクもあり(お酒はないですが)とても充実していました。 浴衣も身幅がゆったりしていてサイズ選びには丈を基準に選べました。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

タカヒコ

Liked: Cleanliness, amenities, property conditions & facilities
２度目の利用です。清掃も行き届いて、古いなりに清潔感あり。スタッフさんの対応も行き届いていました。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yuma

Liked: Cleanliness, staff & service, property conditions & facilities
よかったです！ ありがとうございました。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

kIIko

Liked: Cleanliness, staff & service, amenities
食事の時のスタッフの方の対応が素晴らしかったです。食事も美味しく大満足でした。
Stayed 1 night in Nov 2025
Verified

8/10 Good

kuniharu

Liked: Cleanliness, amenities
設備やお部屋は古さを感じましたが、料理は美味しかったので満足です。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

SASAZAKI

Liked: Cleanliness, property conditions & facilities
客室は綺麗で、露天風呂も満足しました スタッフも皆さん親切でした
Stayed 1 night in Nov 2025
Verified

8/10 Good

KAZUYOSHI

Liked: Amenities, property conditions & facilities
部屋の内風呂が最高でした
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

midori

Liked: Cleanliness, staff & service, amenities
テキパキとしていました。 また行きたいと思います。
Stayed 1 night in Oct 2025