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Zenao Appart'hôtels Troyes

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Classic Apartment, 2 Twin Beds, Accessible, Non Smoking | Premium bedding, blackout drapes, soundproofing, cribs (free) - Zenao Appart'hôtels Troyes (Troyes)
A bridge with flower planters and a canal. - Zenao Appart'hôtels Troyes (Troyes)
A modern building with a brick tower, a multi-story structure with balconies, and a courtyard. - Zenao Appart'hôtels Troyes (Troyes)
Lobby - Zenao Appart'hôtels Troyes (Troyes)
Exterior - Zenao Appart'hôtels Troyes (Troyes)
Zenao Appart'hôtels Troyes, in the city center, offers a stylish retreat with a sun-drenched terrace, buffet breakfast options, and a library. Multilingual staff assist guests, and dry cleaning services add convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Laundry
  • Outdoor Space
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Studio, 1 Double Bed, Accessible, Non Smoking

Comfort Studio, 1 Double Bed, Accessible, Non Smoking | Premium bedding, blackout drapes, soundproofing, cribs (free)

Comfort Studio, 1 Double Bed, Accessible, Non Smoking

  • Canal view
  • 38 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Apartment, 1 Bedroom, Accessible, Non Smoking

A minimalist bedroom with a large bed, a nightstand with a lamp, and a wardrobe.

Comfort Apartment, 1 Bedroom, Accessible, Non Smoking

  • Canal view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Apartment, 2 Twin Beds, Accessible, Non Smoking

A bedroom with a bed, bedside table, lamp, and a closet.

Classic Apartment, 2 Twin Beds, Accessible, Non Smoking

  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Studio, 2 Twin Beds, Accessible, Non Smoking

A modern bedroom with a large bed, a bedside table with a lamp, a wardrobe, and a window with curtains.

Classic Studio, 2 Twin Beds, Accessible, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms, Balcony

A minimalist bedroom with a large bed, a nightstand with a lamp, and a wardrobe.

Family Apartment, 2 Bedrooms, Balcony

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Troyes, Zenao Appart'hôtels Troyes is in the city center and near a boardwalk/promenade. Looking to enjoy an event or a game while in town? See what's going on at Stade de l'Aube. Visit our Troyes travel guide
View more Aparthotels in Troyes
Map
1 Cours Jacquin, Troyes, 10000

What's nearby

  • Espace Argence
    8 min walk - 0.4 miles
  • Cathédrale St-Pierre et St-Paul
    9 min walk - 0.5 miles
  • Museum of Modern Art
    9 min walk - 0.5 miles
  • Centre de Congrès de l’Aube
    11 min walk - 0.6 miles
  • Maison de l'Outil et de la Pensee Ouvriere
    15 min walk - 0.8 miles

Getting around

  • Troyes Station
    5 min drive
  • Paris (XCR-Chalons-Vatry)
    43 min drive

Restaurants

  • Soleil de l'Inde
    9 min walk
  • Le Dropkick Bar
    9 min walk
  • Simone
    11 min walk
  • Les Troyes Libanais
    12 min walk
  • Traiteur d'Ailleurs
    10 min walk

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  • Free WiFi
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up and drop-off shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 5 per night)
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 8:00 AM to 9:30 AM for a fee: EUR 8 for adults and EUR 4 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Library
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 5 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free local calls
  • Hair salon
  • Housekeeping available once per stay
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Turndown service
  • Vending machine

Location highlights

  • In a historical district
  • In the city center
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 22 units
  • 5 floors
  • Built in 2016
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: EUR 5 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 4.40 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 4 for children
  • Self parking fee: EUR 5 per night
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: EUR 5 for check-in between 8:00 PM and midnight
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Seniors-only community
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Frequently asked questions

Is Zenao Appart'hôtels Troyes pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 5 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 5 per night.

What time is check-in at Zenao Appart'hôtels Troyes?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Late check-in is available from 8:00 PM– midnight for a fee of EUR 5.

What time is check-out at Zenao Appart'hôtels Troyes?

Check-out is at 10:00 AM. Late check-out is available for EUR 20 (subject to availability).

Where is Zenao Appart'hôtels Troyes located?

Located in the heart of Troyes, this aparthotel is within a 15-minute walk of Espace Argence, Museum of Modern Art, and Basilique St-Urbain. Église Ste-Madeleine and Centre de Congrès de l’Aube are also within 15 minutes. Troyes Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Zenao Appart'hôtels Troyes Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 290 out of 579 reviews
Rating 8 - Good. 219 out of 579 reviews
Rating 6 - Okay. 43 out of 579 reviews
Rating 4 - Poor. 15 out of 579 reviews
Rating 2 - Terrible. 12 out of 579 reviews

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Great studio

Very serviceable and clean studio apartment in a quiet neighbourhood just outside of city centre. Loved having the balcony overlooking the river.
Stayed 3 nights in Jul 2023
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Central position

Very basic accommodation however spotlessly clean & very nice staff. Great position, approximately 10 min walk from centre of town. Secure underground car park. Good , inexpensive continental breakfast. Slightly odd that the hotel seemed to be part of a complex with assisted living for elderly!
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Sue

Liked: Cleanliness, property conditions & facilities
Nice large studio apartment in great location. Walking distance to the town centre. Unfortunately the building is in the middle of a building site at the moment. It is however quiet. Would not recommend for mid summer as no aircon but with a fan was ok in cooler times.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Michael

Liked: Cleanliness
Decent overnight stay. Clean and tidy, great location. Challenging check-in/parking process. No air conditioning. Random selection of kitchenette equipment.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Kenneth

Friendly helpful staff. Some construction work going on in the area so there is a lot of dust. Good location though and nice big rooms. No air con so a little hot but we were given extra fans.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, communication
We like staying here and would stay there again.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Bo

Good: location with secure parking. Poor: standard and breakfast in an elderly home…
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Peter

Liked: Cleanliness, room comfort, communication

One night stay enroute to Switzerland

We have stayed here many times enroute to Switzerland. We have always been very pleasedwith everything . However this time the APARTMENT HAD NOT BEEN CHECKED THOROUGHLY as only one small pan, no frying pan, no teaspoons,only one wineglass, no dishes to heat anything in microwave. The overall room was very clean and checkin very quick
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

Suzanne

Disliked: Amenities
Reception was not manned and I missed the instruction to submit arrival details 24 hours in advance so we had to go for a walk and come back later. Apartment was large but not well equipped. I have stayed in much nicer places for a similar price. However, good underground parking and not far to walk into centre of old town. Situated in middle is decaying industrial site which was interesting!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, room comfort, communication

Well worth a visit

This is the second time we have stayed here and hopefully we will return next year and stay for a longer period. On first seeing the property from the road it appears to be derelict but once you are down the drive there is a new modern building. The original derelict part of the site is now being developed and it will be interesting to see the result. As stated in the details the apartments are part of a sheltered housing scheme for older people but don't let this put you off . The apartments are clean modern an very nicely furnished with windows opening onto,the canal. Parking is 5 euros a night in a secure carpark. The cathedral and town centre is a very short walk away and Troyes is a beautiful old city well worth a visit,
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Sylvie

Liked: Cleanliness, communication, listing accuracy
Chambre très spacieuse avec une jolie vue! Accueil adorable. Résidence très calme. Petit déjeuner correct
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Bezzaouya

Liked: Cleanliness, check-in, communication, listing accuracy
Établissement paisible et propre Le seul le lit un peu petit
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

THIERRY

Liked: Cleanliness, check-in, communication, listing accuracy
Bonjour, client régulier, le concepte me plaît et le personnel est très agréable. Un appartement pour le prix d'une chambre c'est excellent et le centre-ville ou les prix sont prohibitifs est à 15 mn à pied. Une grosse cascade ou le bruit de l'eau de la Seine me relaxe et chante à mes oreilles....
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alain-Paul

Liked: Cleanliness, check-in, communication, listing accuracy
Magnifique !
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, check-in, communication, listing accuracy
Chambre propre
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Pierre

Liked: Cleanliness, amenities, communication
L’appartement est spacieux
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Isabelle

Liked: Cleanliness, room comfort, communication
Séjour correct Personnel sympathique
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

valerie

Liked: Cleanliness, room comfort, communication

Parfait comme d’hab.. 😀

Résidence mixte près du centre ville, parking souterrain et accueil sympathique. Personnel discret et agréable. On attend avec impatience la fin des travaux.
Stayed 3 nights in May 2025
Verified review

2/10 Terrible

Aurélien

Disliked: Communication

Plus jamais

Décevant
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Jacky

Liked: Cleanliness, room comfort, communication

Je recommande

Appart’hotel bien situé, beaucoup d’espace et très agréable. Bon accueil.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Hamadi

Liked: Cleanliness, room comfort, communication
Très bon rapport qualité prix et tres bon acceuil de la part du directeur et de sa collaboratrice.
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Pierre

Liked: Cleanliness
Disliked: Room comfort

C est plus un hopital qu un hotel...

On est logé dans une maison de retraite, tres bruyant avec un cours d eau agité le long de l etablissement
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Pascale

Liked: Amenities, communication
Chambre très vetuste, chambre vue sur travaux 😐 et très bruyante du côté de la cascade.😱 Parking payant L'avantage est d'être près du centre de Troyes Réceptionniste très accueillant 😃
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Adrien

Liked: Cleanliness, amenities, property conditions & facilities, communication
…
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

gilles

Liked: Cleanliness

Correct mais sans plus

Établissement correct mais cependant parking payant alors que stipulé disponible. Literie un peu molle .
Stayed 1 night in Mar 2024