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Mercure Troyes Centre

4.0 star property
Hotel in Troyes with a 24-hour front desk and a bar

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Photo gallery for Mercure Troyes Centre

Restaurant
Junior Suite, 1 Double Bed | Pillowtop beds, minibar, in-room safe, individually furnished
Bar (on property)
Pillowtop beds, minibar, in-room safe, individually furnished
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Pillowtop beds, minibar, in-room safe, individually furnished

Junior Suite, 1 Double Bed

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Pillowtop bed
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Pillowtop beds, minibar, in-room safe, individually furnished

Classic Twin Room, 2 Twin Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Eco-friendly toiletries
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Pillowtop beds, minibar, in-room safe, individually furnished

Classic Room, 1 Double Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Eco-friendly toiletries
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Eco-friendly toiletries, hair dryer, towels

Privilege, Room, 1 Double Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
11 Rue Des Bas Trevois, Troyes, Aube, 10004

What's nearby

  • Maison de l'Outil et de la Pensee Ouvriere - 9 min walk - 0.5 miles
  • Centre de Congrès de l’Aube - 9 min walk - 0.5 miles
  • Ruelle des Chats - 10 min walk - 0.6 miles
  • Museum of Modern Art - 12 min walk - 0.7 miles
  • Stade de l'Aube - 4 min drive - 1.5 miles

Getting around

  • Troyes Station - 18 min walk
  • Paris Charles de Gaulle Airport (CDG) - 132 min drive

Restaurants

  • ‪Brasserie Vosgienne - ‬8 min walk
  • ‪Bowling des 3 Seine - ‬7 min walk
  • ‪Manhattan - ‬8 min walk
  • ‪Domino's Troyes - ‬5 min walk
  • ‪Palais d'Asie - ‬7 min walk

About this property

Mercure Troyes Centre

Upscale hotel in the city center
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Mercure Troyes Centre. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a computer station
  • Luggage storage, smoke-free premises, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 71 individually furnished rooms include perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 12 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 22 per person
  • A bar/lounge

Restaurants on site

  • Le Cotton

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Turndown service

Business services

  • 1,475 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Troyes Centre
Mercure Troyes Centre
Accor Troyes Centre
Mercure Troyes Centre Hotel Troyes
Mercure Troyes Centre Hotel
Mercure Troyes Centre Hotel
Mercure Troyes Centre Troyes
Mercure Troyes Centre Hotel Troyes

Frequently asked questions

Is Mercure Troyes Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Troyes Centre?

Self parking is available for EUR 12 per night.

What time is check-in at Mercure Troyes Centre?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Troyes Centre?

Check-out is at noon.

Where is Mercure Troyes Centre located?

Located in the heart of Troyes, this hotel is within a 10-minute walk of Seine, Centre de Congrès de l’Aube, and Basilique St-Urbain. Maison de l'Outil et de la Pensee Ouvriere and Musée de la Maille, Mode et Industrie are also within 10 minutes. Troyes Station is 18 minutes by foot.

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Mercure Troyes Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 317 out of 524 reviews
Rating 8 - Good. 174 out of 524 reviews
Rating 6 - Okay. 27 out of 524 reviews
Rating 4 - Poor. 2 out of 524 reviews
Rating 2 - Terrible. 4 out of 524 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

A real luxury hotel, with excellent amenities and supeb decor throughout. Would definitely stay again and only wish we could have stayed longer this time
Stayed 1 night in May 2025

10/10

Very nice property with excellent breakfast. Would definitely stay there again.
Stayed 1 night in Jun 2024

10/10

Travelled with the family, staff and facilities were brilliant and the location is great to explore Troyes on foot
Stayed 2 nights in Apr 2024

8/10

Great hotel very well equipped and decorated and great parking and close to center
Stayed 1 night in May 2024

10/10

Very friendly staff. Excellent breakfast. Plenty of free on street parking. Restaurant literally next door
Stayed 1 night in Dec 2024

10/10

Very clean, large room, good location
Stayed 1 night in Jun 2024

10/10

Very comfortable, helpful staff who stored our bikes for us overnight. Best hotel breakfast I’ve ever had.
Stayed 1 night in Jul 2024

8/10

Nice hotel,quick check in,good breakfast,close to restaurants,central location,good secure carpark.
Stayed 1 night in Aug 2022

10/10

The staff were attentive and made us feel welcome, safe car parking, proximity to the town good , the room was large ,I would recommend this hotel
Stayed 1 night in Aug 2023

10/10

Holly was so nice to our kids exceptional service from her
Stayed 1 night in Oct 2024

10/10

Lovely hotel and very friendly and professional staff. Definitely recommend!
Stayed 1 night in Aug 2023

10/10

Very clean, updated, comfortable rooms. Warm and friendly staff. Great location and value. Dinner at "Hippopotamus" was excellent.
Stayed 1 night in Dec 2023

10/10

We loved staying at the Mercure Hotel in Troyes. The room was very clean and spacious for a family of four and the breakfast was really amazing. Troyes was lovely to explore and next time we will stay for longer
Stayed 1 night in Aug 2022

10/10

Excellent hotel, a short walk from the centre of Troyes. Hugely improved since it's refurbishment. Staff helpful and friendly. Good place to stay.
Stayed 1 night in Mar 2024

10/10

Excellent stay and convenient for exploring Troyes. We have been before as it’s a good stop point returning to uk via Calais. The hotel has been refurbished since our last stay and it now has a very luxurious feel to it. Secure car park is a plus. Very comfortable rooms spotlessly clean and helpful and friendly staff
Stayed 1 night in May 2024

10/10

Very nice hotel, comfortable and clean rooms, nice breakfast in a very good and walkable location, quite near the city historical center. Parking just crossing the street. I would definitely stay there again.

10/10

Great location in the city. Walking distance to everything. The room is very comfortable with a separate shower and toilet. Loved the drinking water in the hallway. The breakfast is excellent and the staff very friendly.
Stayed 1 night in Apr 2024

10/10

Staff excellent. It has been revamped since our last stay - much improved.
Stayed 1 night in Aug 2023

10/10

Perfect like always!!!
Stayed 1 night in Jul 2022

8/10

Newly refurbished Good sized family room which would have benefited from extra chair and improved lighting. Parking very good - plenty of spaces and secure Breakfast - good selection but ran out of a number of items, tables too small and very close to each other
Stayed 1 night in Jul 2024

10/10

The property was excellent, clean, modern, great design. Staff were very friendly and helpful especially on my food allergies. Suggest booking a parking space in the underground parking right next to hotel, they share with another hotel as limited parking outside plus gives added security. Although just one night it was a great stop and would book again.
Stayed 1 night in Jan 2024

8/10

Cute hotel, clean room, room was spacious, the amenities in the room were very minimal though, only shower gel and a couple of towels in the bathroom and one sachet of tea… the beds were very comfortable which was very appreciated after a long drive, hotel staff was helpful and attentive, the reception area is very cosy and inviting but I’m not 100% this hotel should be a four star, a good solid three star for sure
Stayed 1 night in Oct 2023

8/10

Nice hotel, after the revamp there isn’t an evening dining option altho’ there is a steak and chicken restaurant nearby. The town centre is 7 mins walk with lots of dining options. There is a car park shared with two other hotels for €12. It has max height of 1.9 m. Ok for most SUVs. The bar man makes a good negroni.
Stayed 1 night in Aug 2024

10/10

Fine except the air conditioning didn’t work, but we were able to open the French balcony door
Stayed 1 night in Aug 2024

8/10

Love the hotel refit much better and feels quite luxurious without the hefty price tag. Only complaint was no mini fridge in room and there was before
Stayed 1 night in Aug 2023