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Hotel Motel Penn - Mass

3.0 star property
Family-friendly hotel with a nightclub and a restaurant

Choose dates to view prices

Photo gallery for Hotel Motel Penn - Mass

Bar (on property)
Sports bar
Exterior
Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Jetted tub
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Economy Room, 1 Queen Bed, Non Smoking

Desk, free WiFi

Economy Room, 1 Queen Bed, Non Smoking

Highlights

Balcony
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Jetted tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Jetted bathtub
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 2 Double Beds, Non Smoking

Desk, free WiFi

Economy Room, 2 Double Beds, Non Smoking

Highlights

Balcony
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
303, blvd Ste-Madeleine, Trois-Rivieres, QC, G8T 3M4

What's nearby

  • Basilica of Notre-Dame-du-Cap - 8 min walk - 0.5 miles
  • Old Prison of Trois-Rivieres - 7 min drive - 3.2 miles
  • Cogeco Amphitheatre - 7 min drive - 3.2 miles
  • Trois-Rivieres Convention Center - 7 min drive - 3.9 miles
  • Trois-Rivieres Hippodrome - 7 min drive - 4.2 miles

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 80 min drive

Restaurants

  • ‪Stratos Pizzeria - ‬12 min walk
  • ‪Tim Hortons - ‬5 min drive
  • ‪Rotisseries Ti-Coq - ‬8 min walk
  • ‪Restaurant Eggsquis - ‬5 min drive
  • ‪McDonald's - ‬2 min drive

About this property

Hotel Motel Penn - Mass

Family-friendly hotel
At Hotel Motel Penn - Mass, you can look forward to a nightclub, an arcade/game room, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and free babysitting.
Other perks include:
  • Free self parking
  • A front-desk safe, a billiards/pool table, and ATM/banking services
  • Luggage storage, a banquet hall, and free newspapers
Room features
All guestrooms at Hotel Motel Penn - Mass offer thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and free weekday newspapers.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Nightclub

Family friendly

  • Arcade/game room
  • Free babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:30 AM - 2:30 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2023-10-31, 060804

Property is also known as

Hotel Penn Mass Trois-Rivieres
Hotel Penn Mass
Penn Mass Trois-Rivieres
Hotel Motel Penn Mass
Hotel Motel Penn - Mass Hotel
Hotel Motel Penn - Mass Trois-Rivieres
Hotel Motel Penn - Mass Hotel Trois-Rivieres

Frequently asked questions

Is Hotel Motel Penn - Mass pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Motel Penn - Mass?

Self parking is free at this property.

What time is check-in at Hotel Motel Penn - Mass?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Motel Penn - Mass?

Check-out is at noon.

Where is Hotel Motel Penn - Mass located?

This family-friendly Trois-Rivieres hotel is within a 10-minute walk of Saint Lawrence River and Maison Rocheleau. Golf Club Metaberoutin and Basilica of Notre-Dame-du-Cap are also within 2 mi (3 km).

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Hotel Motel Penn - Mass Reviews

Reviews

6.0
Rating 10 - Excellent. 33 out of 298 reviews
Rating 8 - Good. 79 out of 298 reviews
Rating 6 - Okay. 78 out of 298 reviews
Rating 4 - Poor. 61 out of 298 reviews
Rating 2 - Terrible. 47 out of 298 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
very nice and quiete place .
Stayed 3 nights in Feb 2025

8/10 Good

Winno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy
Stayed 1 night in Apr 2025

2/10 Terrible

Sandra

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing Stay: Kind Staff, But Poor Room

The gentleman at the reception was very kind, but the room was dirty, smelled bad, the bed not comfortable at all. It is an old hotel that needs maintenance, and renovation.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ricki

Liked: Amenities
So good , I liked this place . I could like to come back again🙏🙏
Stayed 2 nights in Jul 2024

10/10 Excellent

Johan

Liked: Cleanliness
Wonderful staff, and for what it is worth the rooms are simple and clean. Convenient for a night or two.

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Basic place to sleep.
Stayed 3 nights in Aug 2022

8/10 Good

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to crash, fantastic, courteous and sympathetic staff, always there to help when needed. Clean rooms, many stores around such as convenience stores, Uniprix, Jean Coutu, Métro, Dollarstore and a Small mall. Very close to the sanctuary in case you are looking for Jesus and fairly priced.
Stayed 2 nights in Aug 2022

4/10 Poor

Craig

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was really sweet, but this property is quite dilapidated and neglected. I can say that one positive is that there were no bedbugs--I fully expected them. And it was quiet. A very cheap room that you could book in an extreme emergency.
Stayed 1 night in Jul 2024

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually go there for business but one particular reason why I love going to Penn mass is the staff. All the representatives are welcoming and kind. During my last stay, I obtain a room with a tub and that was so cool hope to get the same next time.
Stayed 2 nights in Feb 2023

6/10 Okay

pierre

Liked: Cleanliness
Disliked: Property conditions & facilities
Acceptable
Stayed 2 nights in Jul 2023

4/10 Poor

Albana

Disliked: Cleanliness, amenities, property conditions & facilities
the washroom was horribly narrow.
Stayed 1 night in Aug 2022

6/10 Okay

nancy

Disliked: Cleanliness, property conditions & facilities
N/a
Stayed 1 night in Jul 2024

8/10 Good

CONSTANT

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Quiet place which is good but microwave not available in my room

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Low grade accommodation
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service

Beware

This motel is located in a francophone city. Unfortunately, the reception could not communicate in French. And, the receptionist was not welcoming and helpful.
Stayed 1 night in Oct 2022

8/10 Good

Owen

Liked: Cleanliness, staff & service
The property is showing wear and tear. We had a non smoking room but still smelled. Light switches not working well.
Stayed 2 nights in Apr 2023

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't, just don't.
Stayed 6 nights in Aug 2022

2/10 Terrible

Violeta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its one 9f the worst place i stayed. I need to complained that the room wasn't vacuumed, garbage are still in the room. The bed not sure if its cleaned. The 2 ladies who were present were arguing whose fault etc. I was even asked if i would vacuum the room by myself. We droved 3hrs just to come and rest and was ask to do a task plis the rate of this motel doesn't represent its quality and the lighting was extremely poor (dark hallway). We ended up leaving around 6am. Our body was tired as the bed was extremely poor almost on the floor if you lay down. Unbelievable. Cant recommend this place. Please avoid it.
Stayed 1 night in Jul 2022

4/10 Poor

Marilou

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We called to get the information at what time we were allowef to check in before arriving and the lady did not speak english or french and didnt answer the question before just leaving the phone. We tried calling few more times without sucsess When finaly arriving at the place even the police that was arround understood that we wanted to change hotels I am usually not one to judge but i didnt want to stay here The lamps are not pluged in or missing lightbulbs The bathroom is dirty, the walls have suspicious spots, the bedframes are crooked and ratchetly tied to the wall And even if it said no smoking the entire hotel and the rooms smells like fresh cigaret smoke I will not recomend and i kinda feel even if the price is affordable we were able to find thankfully something at similar price with MUCH better conditions!
Stayed 1 night in Feb 2023

4/10 Poor

Jean

Disliked: Cleanliness, property conditions & facilities
Besoin beaucoup d’amour pas plus que deux étoiles
Stayed 1 night in May 2025

2/10 Terrible

Merla

Stayed 1 night in Apr 2025

4/10 Poor

Denis

Liked: Cleanliness
Établissements tenus par des asiatiques ,parle pas français et pas beaucoup anglais. Désolé mais ne recommande pas cette établissement.
Stayed 1 night in Apr 2025

10/10 Excellent

Maurice

Liked: Staff & service, amenities, property conditions & facilities
Déjeuner et souper au restaurant Le Riverin, excellent resto à 5 minutes de marche !
Stayed 2 nights in Mar 2025

10/10 Excellent

Samuel

Stayed 1 night in Mar 2025

2/10 Terrible

Marie-Josée

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025