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Best Western Hotel Trier City

Family-friendly hotel with a 24-hour front desk and a bar

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Photo gallery for Best Western Hotel Trier City

Lobby
Food and drink
Junior Suite, 1 Double Bed (Cozy Sitting Corner) | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Lobby
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking available
  • Bar
  • 24/7 front desk
  • Pet friendly

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2024
Blackout drapes/curtains
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, 1 Double Bed (Cozy Sitting Corner)

Junior Suite, 1 Double Bed (Cozy Sitting Corner) | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Junior Suite, 1 Double Bed (Cozy Sitting Corner)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2024
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2024
Sofa bed
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Kaiserstrasse 29, Mitte, Trier, Rhineland-Palatinate, 54290

What's nearby

  • Roman Bridge - 9 min walk - 0.5 miles
  • Hauptmarkt - 11 min walk - 0.6 miles
  • Trier Roman Amphitheatre - 12 min walk - 0.7 miles
  • Trier Cathedral - 13 min walk - 0.7 miles
  • Porta Nigra - 16 min walk - 0.9 miles

Getting around

  • Trier Süd Station - 9 min walk
  • Findel International Airport (LUX) - 34 min drive

Restaurants

  • ‪Die Wunderlampe - ‬6 min walk
  • ‪Simplicissimus - ‬3 min walk
  • ‪Quesadilla - ‬4 min walk
  • ‪Quo Vadis - ‬5 min walk
  • ‪Weinhexe - ‬3 min walk

About this property

Best Western Hotel Trier City

Family-friendly hotel remodeled in 2024 and located near Porta Nigra
Located close to Former Ronedell Tower and Trier Theatre, Best Western Hotel Trier City provides a terrace, a shopping mall on site, and a library. Free in-room WiFi and a bar are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Concierge services, a 24-hour front desk, and secured bicycle storage
  • A living plant wall, multilingual staff, and a foosball table
  • Guest reviews speak highly of the helpful staff
Room features
All 127 rooms have comforts such as pillow menus and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Art supplies and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and tubs or showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 12 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 12.50 for adults and EUR 6.25 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Bar

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Books
  • Foosball table
  • Library
  • Shopping mall
  • TV in common areas
  • Wine tours

Family friendly

  • Art supplies
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1978
  • Comprehensive recycling policy
  • Living plant wall
  • Renovated entire property - February 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 3.745 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 6.25 for children
  • Covered self parking fee: EUR 12 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

pentahotel Hotel Trier
Best Western Trier City
Trier pentahotel
Trier Penta Hotel
pentahotel Trier-Europahalle Hotel
pentahotel Trier-Europahalle
Best Western Trier City Trier
Best Western Hotel Trier City Hotel
Best Western Hotel Trier City Trier
Best Western Hotel Trier City Hotel Trier

Frequently asked questions

Is Best Western Hotel Trier City pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 20 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Best Western Hotel Trier City?

Self parking is available for EUR 12 per day. Limited spots are available.

What time is check-in at Best Western Hotel Trier City?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Hotel Trier City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Hotel Trier City located?

This family-friendly Trier hotel is located in a shopping district, within a 5-minute walk of Former Ronedell Tower, Trier Theatre, and Thermen am Viehmarkt. Augustinerhof and St. Anthony's Church are also within 10 minutes. Trier Süd Station is 9 minutes by foot and Trier (ZQF-Trier Central Train Station) is 21 minutes.

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Best Western Hotel Trier City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 136 out of 320 reviews
Rating 8 - Good. 142 out of 320 reviews
Rating 6 - Okay. 31 out of 320 reviews
Rating 4 - Poor. 9 out of 320 reviews
Rating 2 - Terrible. 2 out of 320 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel well situated and welcoming
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Comfortable beds. Walking distance to most sights
Stayed 3 nights in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
great location, good breakfast,, parking available, walk to town , nice room
Stayed 3 nights in Apr 2023

10/10 Excellent

Koen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Very nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. AC was sooooo appreciated during the heatwave.
Stayed 2 nights in Jun 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, equipped with kettle. Location ok, about 15 mins walk to main attractions
Stayed 3 nights in Jun 2024

10/10 Excellent

Frederick R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking location to the Christmas Markets
Stayed 1 night in Dec 2023

8/10 Good

Mrs K M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant two nights in Trier.

Good location for the town and secure underground parking (extra charge). Bed a bit firm for my personal choice. All the facilities worked well. Good breakfast and friendly, helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Trier for the Christmas market and to visit the Roman sites. The hotel was ideally placed for both. There's no restaurant but the hotel buffet breakfast was excellent and catered well for a gluten intolerance. There are plenty of restaurants nearby. Parking in the underground carpark was fine if a little tight to navigate in a bigger car. The staff were excellent and helpful. They spoke perfect English but humoured our schoolboy German! All round good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was nice. Just tough to maneuver larger cars.
Stayed 1 night in Sep 2024

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay travelling home from Austria. Great hotel, extremely well located.
Stayed 1 night in Aug 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

I'd never considered staying at a Best Western in Europe, but this was a pleasant surprise. Well located, specious, friendly.
Stayed 3 nights in May 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Pefect for easy access to Theatre Trier.
Stayed 1 night in Jan 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking distance to the train sation.
Stayed 1 night in Jun 2023

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located with friendly staff. I disliked that the outdoor patio area is also the smoking area which does not give a welcome vibe to the Hotel.
Stayed 6 nights in May 2023

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
Room was cozy, had everything we needed. Very close walking to attractions, dining, bank, gas station. Super convenient. Pleasant English-speaking service desk attendants. Our stay was very positive.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Well positioned for the town centre providing good quality accommodation.
Stayed 1 night in Aug 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A short break.

Next time we will stay longer, two nights is not enough.
Stayed 2 nights in Sep 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Older hotel, but nice and well equipped. In a great location. Room was clean. Very nice breakfast (for a price). AC did not work all that well, could not adjust the temp or airflow.
Stayed 2 nights in Sep 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, room comfort

Fantastic Hotel

Infinitely better than their webpage would have you believe. Really clean and spacious room and a fantastic breakfast to set you up for the next day. The covered outside bar at the front of the hotel is stunning. Parking under the hotel is hassle free and good value at €12 per day. The hotel is conveniently situated for the old town, which is only a 2 minute walk. Lastly, the staff are a joy to behold, nothing is too much trouble. Unfortunately I have no idea on the eco credentials of this hotel. Highly recommended
Outside bar
Room
Reception
To the breakfast bar
Stayed 1 night in Jun 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring Trier. A beautiful city with so many interesting buildings. The hotel is lovely and easy to find. The staff are friendly and helpful. Parking at 12 euros a night is a huge bonus. Public areas are very nice. Breakfast excellent with lots of choice. Our room was large, quiet, very clean and comfortable. Good wifi. Nothing to fault at all.
Stayed 1 night in Sep 2023

6/10 Okay

Raleigh

Liked: Cleanliness, staff & service, room comfort

International Bus Tour Haven

Hotel was filled with several bus tours making it difficult to use the elevators, lobby and breakfast area. Parking was easy and cheap. Room was okay, clean, had opening windows and an AC. The bathroom was a surprise. The shower tub combo had a massive rain head shower with great water pressue, which was nice after our long day of touring. Breakfast was pricey.
Stayed 1 night in Sep 2023

8/10 Good

HEONSOO

Liked: Cleanliness, staff & service, property conditions & facilities
It was good overally. but, heating system is not good enough. room was cold.
Stayed 10 nights in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
air conditioning did not work no refrigerator
Stayed 2 nights in Jun 2024