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Quality Inn Downtown

2.5 star property
Hotel in Johnson City with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Quality Inn Downtown

Exterior
Lobby
Free daily on-the-go breakfast
Seasonal outdoor pool
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking (Efficiency)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Smoking (Efficiency)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1900 S Roan St, Johnson City, TN, 37601

What's nearby

  • Yee-Haw Brewing Company - 2 min drive - 1.5 miles
  • East Tennessee State University - 3 min drive - 1.7 miles
  • Johnson City Mall - 5 min drive - 4.0 miles
  • Freedom Hall Civic Center - 5 min drive - 3.0 miles
  • Johnson City Medical Center - 6 min drive - 4.0 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 24 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬1 min walk
  • ‪Southern Craft BBQ - ‬17 min walk
  • ‪Ole Mexican Foods - ‬4 min walk
  • ‪Dairy Queen - ‬2 min drive

About this property

Quality Inn Downtown

Hotel in the city center
Quality Inn Downtown provides amenities like free to-go breakfast and a business center. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self parking
  • A TV in the lobby, a 24-hour front desk, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Quality Inn Downtown include perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Service fee: USD 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Hotel Johnson City
Quality Inn Downtown Hotel
Quality Inn Johnson City
Quality Johnson City
Quality Inn Downtown Johnson City
Quality Inn Downtown Hotel Johnson City

Frequently asked questions

Does Quality Inn Downtown have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn Downtown pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Downtown?

Self parking is free at this property.

What time is check-in at Quality Inn Downtown?

Check-in begins at 3:00 PM.

What time is check-out at Quality Inn Downtown?

Check-out is at 11:00 AM.

Where is Quality Inn Downtown located?

Located in the heart of Johnson City, this hotel is within 1 mi (2 km) of Tweetsie Trail Trailhead, Tipton-Haynes Historic Site, and Yee-Haw Brewing Company. East Tennessee State University and Johnson City Family Skatecenter are also within 2 mi (3 km).

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Quality Inn Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 150 out of 500 reviews
Rating 8 - Good. 161 out of 500 reviews
Rating 6 - Okay. 83 out of 500 reviews
Rating 4 - Poor. 54 out of 500 reviews
Rating 2 - Terrible. 52 out of 500 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

8/10 Good

Linton M

Liked: Staff & service, amenities, property conditions & facilities
Sufficient
Stayed 2 nights in Apr 2025

4/10 Poor

Shanna

Disliked: Cleanliness, amenities, property conditions & facilities
People hanging out in the parking lot doing ddrugs .. scared me room was outdated and humid.
Stayed 1 night in Apr 2025

6/10 Okay

Lana

Liked: Staff & service
Disliked: Property conditions & facilities
Needs to be updated as the dirty carpet and spotted walls and ceiling gave me an un clean and un easy feeling
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

6/10 Okay

April

Liked: Staff & service
Fine for a 1 night stay! We got in super late but Pat at the front desk was super nice! We asked for a quiet room which she attempted to accommodate. Its an old property but the room was clean & the beds were comfy. Price and location were good.
Stayed 1 night in Jan 2025

6/10 Okay

Heather

Liked: Staff & service
Disliked: Amenities
My biggest complaint is that this Quality Inn is advertised as a hotel but is in fact a motel. As a woman traveling with her 20 yo daughter, i wanted a hotel. The room was mostly clean as long as you didn't look behind things, something nasty was clogging the sink drain, and the area around the place was sketchy. We felt a little vulnerable. The lady behind the front desk was the only bright spot - she was lovely. Still, my last stay at a Quality Inn!
Stayed 1 night in Mar 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, room comfort
Room was nice and clean, beds were very comfy. Could use an update! Would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice, clean, comfortable, and offeren a nice breakfast. Its the nicest Quality Inn Ive stayed in. Will definitely stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay... will be back.
Stayed 1 night in Mar 2024

8/10 Good

Debrah

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine. Limited amenities but was clean and ok.
Stayed 1 night in Oct 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great Room was clean Pool was well maintained/clean
Stayed 1 night in Jul 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed stay!

Overall good place to stay. Would go back!
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

A Review

Staff was friendly. Beds were comfortable. Disposable utensils/plastic cups, etc. offered for breakfast were gross, but I'm from CA and try to recycle and compost everything. Bathroom floor could have been cleaner.
Stayed 1 night in Nov 2024

4/10 Poor

Connie J

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Lost Confidence

The bathroom door wouldnt shut due to the latch being severly damaged. The TV would not work and kept saying 'weak or no connection'.The beding and the curtains were dirty. We stay here a lot and typcially the rooms are mich cleaner but not this time.
Stayed 1 night in Feb 2025

2/10 Terrible

Connie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Just Dirty

The barhroom door would not shut. The tv never worked and kept a message saying low or no signal. There was blood on the window sheers and the bed linens were very dirty. Definitely the worst visit to this hotel and we stay an avarrage of 1 nifht a week
Stayed 1 night in Jan 2025

8/10 Good

Anastazia

Liked: Staff & service, amenities
Polite staff, clean lobby, and good breakfast. Room was somewhat dirty but overall we had a good experience!
Stayed 1 night in Jun 2024

8/10 Good

Stephanie

Liked: Staff & service, property conditions & facilities
Convenient to downtown Johnson City and ETSU
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
In my room ,the fridge didnt get cold the heat jad to be turned up very high to get it warm in room,coffee pot doesnt work,had to borrow some cleaner from office before i could take bath
Stayed 2 nights in Feb 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

Staff went above and beyond to ensure our stay was perfect! Pool was clean and perfect temperature. Room was clean and met all expectations.
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and staff.

The hotel was wonderful. Staff was fabulous. Room very clean and comfortable. Highly recommended.
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and breakfast.
Stayed 1 night in Aug 2023

6/10 Okay

Lisa

Liked: Staff & service, amenities
Disliked: Cleanliness
When i went in it stu k really badly there was hair on the tub and blood splatters on the wass and on ceiling.When i called the front deak,I was told that they didnt have anymore smoking room,I told her that I did t ask for a smoking room because I dont smoke around my girls,so could i switch rooms,but then she said that they were booked up,so I asked her for some cleaner and rags and ill clean the room myawlf, she .The night before I left I called the front desk to see uf I stayed(i had already cleaned tge room)could i get aome kind of discount,the man told me no,that he didnt do that celing
Stayed 2 nights in Feb 2025

8/10 Good

Keith

Liked: Property conditions & facilities
Disliked: Amenities
Don’t like having $100 taken from my card for any amenities that might be taken. And if we didn’t when do I get it back???
Stayed 1 night in Jan 2025