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Quality Inn Downtown

2.5 star property
Hotel in Johnson City with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Quality Inn Downtown

Exterior
Free daily on-the-go breakfast
Seasonal outdoor pool
Lobby
Free daily on-the-go breakfast
Located in downtown, Quality Inn Downtown offers a practical base for visitors. Guests enjoy to-go breakfast, free newspapers, in-room WiFi, and an outdoor pool for warm months. The front desk staff is available 24/7 to assist travelers.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Microwave
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking (Efficiency)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Smoking (Efficiency)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
1900 S Roan St, Johnson City, TN, 37601

What's nearby

  • Yee-Haw Brewing Company - 2 min drive - 1.5 miles
  • East Tennessee State University - 3 min drive - 1.7 miles
  • Johnson City Mall - 5 min drive - 4.0 miles
  • Freedom Hall Civic Center - 5 min drive - 3.0 miles
  • Johnson City Medical Center - 6 min drive - 4.0 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 24 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬1 min walk
  • ‪Cranky's Pump N Pints - ‬15 min walk
  • ‪La Perla - ‬17 min walk
  • ‪Dairy Queen - ‬2 min drive

About this property

Quality Inn Downtown

Hotel in the city center
Quality Inn Downtown provides amenities like free to-go breakfast and a business center. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self parking
  • A 24-hour front desk, a TV in the lobby, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Quality Inn Downtown include perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Similar properties

Exterior

Red Roof Inn Johnson City

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 1,014 reviews
Red Roof Inn Johnson City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Service fee: USD 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Hotel Johnson City
Quality Inn Downtown Hotel
Quality Inn Johnson City
Quality Johnson City
Quality Inn Downtown Johnson City
Quality Inn Downtown Hotel Johnson City

Frequently asked questions

Does Quality Inn Downtown have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn Downtown pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Downtown?

Self parking is free at this property.

What time is check-in at Quality Inn Downtown?

Check-in begins at 3:00 PM.

What time is check-out at Quality Inn Downtown?

Check-out is at 11:00 AM.

Where is Quality Inn Downtown located?

Located in the heart of Johnson City, this hotel is within 1 mi (2 km) of Tweetsie Trail Trailhead, Tipton-Haynes Historic Site, and Yee-Haw Brewing Company. Founders Park and East Tennessee State University are also within 2 mi (3 km).

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Quality Inn Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 158 out of 517 reviews
Rating 8 - Good. 163 out of 517 reviews
Rating 6 - Okay. 86 out of 517 reviews
Rating 4 - Poor. 56 out of 517 reviews
Rating 2 - Terrible. 54 out of 517 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yancy

Clean place.. kind staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

4/10 Poor

Guy

Liked: Cleanliness
Disliked: Staff & service
Staff was terrible
Stayed 1 night in Jul 2025

10/10 Excellent

BIANKA

Liked: Cleanliness, amenities, property conditions & facilities
It was good for rest and good enougs breakfast , easy parking areas, good AC , comfortable bed with tv microwave, fridge, iron, coffee maker, blower ect. The toilet was slow as well as the sink carpet need to be clear look old and dirty, some of receptionists wasn’t the frendly to say a simple good morning overal was good stay , im sure i will come back!
Stayed 3 nights in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Staff members were pleasant and friendly. Breakfast was good. Mattress was comfortable. Nice tv. Safe didn’t work. Toenails were on and in the pullout sofa. Girlfriend emerged from the pool with a large bandaid in her hair and corner of unit by the sofa was dirty but other than that bed was comfortable and clean as well as the bathroom. Stayed 2 nights and price was reasonable for the stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

4/10 Poor

Barbara

The carpet was very dirty and to get fresh towels you had to take the dirty ones to the front desk yourself. Never experienced that before.
Stayed 1 night in May 2025

4/10 Poor

William

Disliked: Cleanliness

Race trip

Was in town for a race. Booked last minute online due to our other hotel being an issue. Staff was very nice, grounds clean. Bed was comfy, pillows were weird half pillows. Bedding needs updated. Clean but worn, same with towels. Room and floors need a deep cleaning. Did ok for a short stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, room comfort
Room was nice and clean, beds were very comfy. Could use an update! Would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay... will be back.
Stayed 1 night in Mar 2024

4/10 Poor

Barbara

Disliked: Cleanliness, staff & service

Very dissatisfied

The carpet and tile in the bathroom were filthy! To get clean towels you had to take the soiled ones to the front desk to get clean ones. I would never stay there again and would have left except it was college graduation week and everything was booked.
Stayed 4 nights in May 2025

4/10 Poor

Shanna

Disliked: Cleanliness, amenities, property conditions & facilities
People hanging out in the parking lot doing ddrugs .. scared me room was outdated and humid.
Stayed 1 night in Apr 2025

6/10 Okay

April

Liked: Staff & service
Fine for a 1 night stay! We got in super late but Pat at the front desk was super nice! We asked for a quiet room which she attempted to accommodate. Its an old property but the room was clean & the beds were comfy. Price and location were good.
Stayed 1 night in Jan 2025

6/10 Okay

Lana

Liked: Staff & service
Disliked: Property conditions & facilities
Needs to be updated as the dirty carpet and spotted walls and ceiling gave me an un clean and un easy feeling
Stayed 1 night in Apr 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed stay!

Overall good place to stay. Would go back!
Stayed 1 night in May 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great Room was clean Pool was well maintained/clean
Stayed 1 night in Jul 2024

2/10 Terrible

James

Disliked: Amenities, property conditions & facilities
DO NOT STAY HERE! The carpet and furniture were very dated, but that was not really a problem. When we entered the room, the AC was set on 80 and di not get much lower than that the entire stay. the desk chair was missing screws and I fell when I tried to sit in it. The bed pillows were only half pillows. There was mildew on the edge of one of the comforters. On the second day, my husband happened to look up at the shower ceiling; it had black mold on it. I guess the old addage "you get what you pay for" applied.
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and breakfast.
Stayed 1 night in Aug 2023

6/10 Okay

Heather

Liked: Staff & service
Disliked: Amenities
My biggest complaint is that this Quality Inn is advertised as a hotel but is in fact a motel. As a woman traveling with her 20 yo daughter, i wanted a hotel. The room was mostly clean as long as you didn't look behind things, something nasty was clogging the sink drain, and the area around the place was sketchy. We felt a little vulnerable. The lady behind the front desk was the only bright spot - she was lovely. Still, my last stay at a Quality Inn!
Stayed 1 night in Mar 2025

2/10 Terrible

Joseph

Disliked: Staff & service, amenities
Andrea at the front desk was rude and purposely did nothing to accommodate our request. We asked for a first floor non smoking room. She gave us a smoking room where the door didn’t work properly and the bathroom door didn’t close. We asked for a different room on the first floor and were told there were no other rooms available. We were on our motorcycle and explained that since we had a lot of items to carry in, the second floor would be difficult for us since we are senior citizens. A young man came in after us, with no reservations, and she gave him a first floor room that she said was not available for us. I talked to the manager the next morning, he said he would talk to her. It’s their policy to give motorcycles first floor so they can be close to their bike. I hope no one else is discriminated against like we were.
Stayed 1 night in Jun 2025

8/10 Good

Debrah

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine. Limited amenities but was clean and ok.
Stayed 1 night in Oct 2024

8/10 Good

Anastazia

Liked: Staff & service, amenities
Polite staff, clean lobby, and good breakfast. Room was somewhat dirty but overall we had a good experience!
Stayed 1 night in Jun 2024