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Holiday Inn Express & Suites Richland by IHG

2.5 star property
Tuscan-style hotel with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Richland by IHG

Exterior
Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe
Indoor pool, outdoor pool, open open 24 hours, pool umbrellas
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 1 Queen Bed, Accessible (Mobility Tub)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Down duvet
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • River view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • River view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Balcony, River View (2 Queen)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, River View (2 Queen)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • River view
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Balcony, River View

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Balcony, River View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • River view
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds

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Property amenity

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  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
7.4 out of 10, Good, 609 reviews
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

About the neighborhood

Map
1970 Center Pkwy, Richland, WA, 99352

What's nearby

  • Columbia Center Mall - 6 min walk - 0.4 miles
  • Three Rivers Convention Center - 2 min drive - 1.3 miles
  • Toyota Center - 3 min drive - 1.5 miles
  • Columbia Point Golf Course - 5 min drive - 4.0 miles
  • HAPO Center - 9 min drive - 8.0 miles

Getting around

  • Pasco Station - 15 min drive
  • Tri-Cities Airport (PSC) - 13 min drive

Restaurants

  • ‪Moonshot Brewing - ‬16 min walk
  • ‪Jersey Mike's - ‬13 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Arby's - ‬17 min walk
  • ‪Buffalo Wild Wings - ‬11 min walk

About this property

Holiday Inn Express & Suites Richland by IHG

Hotel near Columbia Center Mall
Located close to Toyota Center and Three Rivers Convention Center, Holiday Inn Express & Suites Richland by IHG provides a free breakfast buffet, a free roundtrip airport shuttle, and a terrace. For some rest and relaxation, visit the hot tub. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Free self parking and extended parking
  • Access to a nearby health club, express check-out, and express check-in
  • 2 meeting rooms, an off-leash area, and a vending machine
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 82 individually furnished rooms offer perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and offices.
More amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Bathrooms with deep soaking tubs and free toiletries
  • LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 9:00 PM at scheduled times and on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 5:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Water sports equipment

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (780 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2003
  • Fireplace in lobby
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

24-hour pool access
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Richland
Holiday Inn Express Richland
Richland Holiday Inn Express
Holiday Inn Express Richland Hotel
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland by IHG
Holiday Inn Express Suites Richland an IHG Hotel
Holiday Inn Express & Suites Richland by IHG Hotel
Holiday Inn Express & Suites Richland by IHG Richland
Holiday Inn Express & Suites Richland by IHG Hotel Richland

Frequently asked questions

Does Holiday Inn Express & Suites Richland by IHG have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is available 24 hours a day.

Is Holiday Inn Express & Suites Richland by IHG pet-friendly?

Yes, Holiday Inn Express & Suites Richland by IHG allows dogs (limit 2 total). There's a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Express & Suites Richland by IHG?

Self parking and extended parking are free at this property.

What time is check-in at Holiday Inn Express & Suites Richland by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Express & Suites Richland by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Holiday Inn Express & Suites Richland by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 7:00 AM–9:00 PM on request.

Where is Holiday Inn Express & Suites Richland by IHG located?

Located in South Richland, this hotel is within 2 mi (3 km) of Columbia Center Mall, Three Rivers Convention Center, and Toyota Center. Columbia Point Golf Course and Badger Mountain Vineyard are also within 6 mi (10 km).

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Holiday Inn Express & Suites Richland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 482 out of 765 reviews
Rating 8 - Good. 193 out of 765 reviews
Rating 6 - Okay. 48 out of 765 reviews
Rating 4 - Poor. 20 out of 765 reviews
Rating 2 - Terrible. 22 out of 765 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Good place to stay
Stayed 1 night in Mar 2025

8/10

The room and the bath were
Stayed 2 nights in Jun 2025

10/10

Nice place great room!!
Stayed 1 night in Apr 2025

10/10

It was a nice place with helpful staff! Will stay there again
Stayed 2 nights in Mar 2025

10/10

Every thing is so good
Stayed 1 night in May 2025

10/10

Very friendly staff and clean facilities. Convenient location.
Stayed 1 night in Mar 2025

10/10

The gal who checked me in was super friendly. She asked questions that seemed genuine to me as a person. Super efficient and helpful!
Stayed 1 night in May 2025

8/10

Staff was fantastic
Stayed 1 night in Mar 2025

10/10

Great breakfast, I was staying with my husband for our anniversary but they allowed us to bring the kids in to swim even though the kids where not stay the night with us!! Great staff!! The jetted tub was nice and it was huge 10/10 would recommend and will stay again!!
Stayed 1 night in Feb 2025

10/10

One of the best holiday inns i have stayed at. Great experience
Stayed 2 nights in Feb 2025

10/10

Safe and quiet. Friendly staff.
Stayed 1 night in Mar 2025

10/10

Clean, comfortable room. Quiet. Easy parking and reasonable price. Staff are friendly and helpful.

10/10

Nice, perfect spot for a family and access to the pool 24/7!
Stayed 1 night in Dec 2024

10/10

Noce modern hotel
Stayed 1 night in Feb 2025

10/10

Nice hotel
Stayed 1 night in Dec 2024

8/10

overall nice property. The rooms were a little dated. No USB outlets. The hot tube was out of order.
Stayed 1 night in May 2025

10/10

Best hotel ever stayed at
Stayed 1 night in Nov 2024

10/10

Will stay here again
Stayed 1 night in Feb 2025

6/10

A positive was cleanliness
Stayed 1 night in Apr 2025

10/10

Great place to stay close to Toyota Center.
Stayed 1 night in Dec 2024

10/10

Staff was amazing and super helpful!
Stayed 2 nights in Jan 2025

8/10

Everything was great except for the external key card entry.
Stayed 1 night in Apr 2025

10/10

Very friendly staff cleanliness and great service. Also good morning breakfast
Stayed 3 nights in Jan 2025

10/10

Great staff, room was clean, breakfast was amazing ..Will be returning when I come to this area
Stayed 1 night in Aug 2024

10/10

Amazing staff who made our entire stay incredibly comfortable. We had a little bit of a problem with our jacuzzi, We reported it to the front desk and it was fixed immediately. We even added a third night unexpectedly, and the staff was amazing. If you're staying in tri cities, I definitely recommend this hotel.
Stayed 2 nights in Mar 2025