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Rydges Southbank Townsville

Property class: 3.5

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Photo gallery for Rydges Southbank Townsville

A multi-story hotel with a central atrium, surrounded by a landscaped area with trees and a parking lot. - Rydges Southbank Townsville (South Townsville)
A modern hotel lobby with a reception desk, a buffet area, and a seating area with tables and chairs. - Rydges Southbank Townsville (South Townsville)
A hotel room with a large bed, two armchairs, a side table, a lamp, and a potted plant. - Rydges Southbank Townsville (South Townsville)
A spacious lobby with a polished wooden reception desk, seating area, and large arched windows. - Rydges Southbank Townsville (South Townsville)
A hotel lobby with a reception desk, a waiting area with a sofa and coffee table, and a large pillar. - Rydges Southbank Townsville (South Townsville)
Located close to Magnetic Island Ferry Terminal and Queensland Country Bank Stadium, Rydges Southbank Townsville provides a grocery/convenience store, a terrace, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a conference center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room

A hotel room with two beds, a nightstand, a lamp, a chair, and a view of buildings through large windows.

Deluxe Twin Room

8.0 out of 10
Very good
(18 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a view of the city through the window.

Superior Room, 1 King Bed

8.4 out of 10
Very good
(30 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A hotel room with a bed, TV, sofa, and a table with a vase of flowers.

Executive Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Marina view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

A hotel room with a large bed, two bedside tables with lamps, a chair, a window with curtains, and a wall-mounted TV.

Deluxe King

9.0 out of 10
Wonderful
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in South Townsville, a neighborhood in Townsville, Rydges Southbank Townsville is in the entertainment district and near the beach. Billabong Sanctuary is a popular attraction and the area's natural beauty can be seen at Castle Hill and Queens Gardens. Looking to enjoy an event or a game? See what's going on at Queensland Country Bank Stadium or Reid Park Street Circuit. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water. Visit our Townsville travel guide
Map
23 Palmer Street, South Townsville, QLD, 4810

What's nearby

  • A wooden sign for the Maritime Museum of Townsville.
    Maritime Museum of Townsville
    3 min walk - 0.2 miles
  • A plaque with the inscription "HAVE A GOOD TIME CASTLE."
    Castle Hill
    13 min walk - 0.7 miles
  • A coastal park with palm trees, a walking path, and a view of the ocean.
    The Strand Beach
    15 min walk - 0.8 miles
  • A stadium with a white roof and a sign that reads "Queensland Country Bank Stadium."
    Queensland Country Bank Stadium
    15 min walk - 0.8 miles
  • Townsville Entertainment & Convention Centre
    4 min drive - 1.4 miles

Getting around

  • Townsville Station
    7 min drive
  • Townsville, QLD (TSV)
    19 min drive

Restaurants

  • Cowboys Leagues Club
    6 min walk
  • Southbank Grill
    1 min walk
  • Grill'd
    2 min walk
  • Flinders Street Wharves
    10 min walk
  • Wild Rice Laos & Thai Cuisine
    6 min walk

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends; AUD 22 for adults and AUD 12.50 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 7 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for AUD 30.0 per stay

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 22 for adults and AUD 12.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Rydges Southbank Townsville have a pool?

Yes, this property has an outdoor pool.

Is Rydges Southbank Townsville pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Rydges Southbank Townsville?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Rydges Southbank Townsville?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Rydges Southbank Townsville located?

Located in South Townsville, this hotel is within 1 mi (2 km) of Castle Hill, Magnetic Island Ferry Terminal, and Queensland Country Bank Stadium. Queens Gardens and Townsville Entertainment & Convention Centre are also within 1 mi (2 km). Townsville Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Rydges Southbank Townsville Reviews

7.8

Good

8.0

Cleanliness

8.6

Location

8.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 324 out of 1000 reviews
Rating 8 - Good. 382 out of 1000 reviews
Rating 6 - Okay. 165 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was allowed to check in early and also had a later check out. Pool was good. Great location and close to everything.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Close to restaurants, galleries. Great breakfast. Bathroom are was mouldy in parts.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Affordable price.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. The staff was very helpful and guided us by providing maps for the area. Staff was very courteous. The buffet breakfast had a good variety and spread however the menu was the same on all days of our stay.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating and helpful. Rooms were clean and tidy
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean and quiet and in a great location
Stayed 6 nights in Sep 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is quite old and badly in need of refurbishment. The breakfast was excellent but the rooms and building itself are very dated. We stayed in Ryges at Gold Coat Airport last year which was excellent.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have good during my stay Very clean room, staff excellent and parking very good.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient & great room
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed so comfortable.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay nice friendly staff
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was very clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! Great location and super helpful staff.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was clean, well presented, bed comfortable. The shower water was very hard to get to temperature and slow to come through. Breakfast was good however bacon was over cooked and dry. For price of breakfast coffee (even though not nice) should've been included. Plenty of nice coffee places nearby.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff and the location were a highlight.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful service, complimentary cookies in reception, clean room, cool aircon.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, room was very nice and clean and service was excellent
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, spacious and clean room.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was great beds were very comfortable. Staff were very friendly.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place and good location
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and comfortable, staff were very very friendly and really nice:) overall we had a really good experience staying here.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff were more than helpful. Bathrooms dated but could not fault the cleanliness. Great location.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Close to dining and entertainment
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are very comfortable and place is quite.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location, within walking distance to the Qld Country Bank Stadium, restaurants & also Flinders St. The staff were lovely, the room had everything we needed & the bed was comfy. Would definitely stay here again.
Stayed 2 nights in May 2024