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Quest Townsville on Eyre

4.5 star property
Luxury hotel with a fitness center and an outdoor pool

Choose dates to view prices

Photo gallery for Quest Townsville on Eyre

Standard Studio (Studio Apartment) | 1 bedroom, in-room safe, desk, laptop workspace
Standard Studio (Studio Apartment) | 1 bedroom, in-room safe, desk, laptop workspace
Outdoor pool
Executive Apartment, 1 Bedroom | Living area | 42-inch LED TV with digital channels, TV
Lobby
Located in central Townsville, Quest Townsville on Eyre offers a comfortable retreat with an outdoor pool and gym. Guests value the dry cleaning/laundry services, lobby newspapers, and barbecue grills. Previous visitors consistently praise the excellent condition of the property.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Parking available
  • Housekeeping
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Apartment, 3 Bedrooms

1 bedroom, in-room safe, desk, laptop workspace

Apartment, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 91 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

View all photos for Apartment, 2 Bedrooms

42-inch LED TV with digital channels, TV

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
LED TV
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Apartment, 1 Bedroom

Fridge, microwave, stovetop, coffee/tea maker

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
LED TV
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Studio (Studio Apartment)

Standard Studio (Studio Apartment) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Studio (Studio Apartment)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Kitchenette
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Executive Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Map
19-21 Leichhardt Street, North Ward, QLD, 4810

What's nearby

  • The Strand Beach - 3 min walk - 0.2 miles
  • Strand Park - 10 min walk - 0.5 miles
  • Castle Hill - 13 min walk - 0.7 miles
  • Magnetic Island Ferry Terminal - 15 min walk - 0.8 miles
  • Queensland Country Bank Stadium - 2 min drive - 1.4 miles

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 12 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Tobruk Kiosk - ‬9 min walk
  • ‪Seaview Hotel - ‬6 min walk
  • ‪Juliette's - ‬6 min walk
  • ‪Aussie Thai Fusion - ‬3 min walk

About this property

Quest Townsville on Eyre

Luxury hotel near Strand Park
Located close to Magnetic Island Ferry Terminal and Castle Hill, Quest Townsville on Eyre provides a free grocery shopping service, a shopping mall on site, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a gym.
Additional perks include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and a front-desk safe
  • Newspapers in the lobby, barbecue grills, and smoke-free premises
  • Guest reviews speak highly of the first-rate property condition
Room features
All 85 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Roll-in showers, grab bars near toilets, and portable shower seats
  • 42-inch LED TVs with digital channels
  • Wardrobes/closets, refrigerators, and microwaves

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  • Kitchen
  • Washer
  • Dryer
8.8 out of 10, Excellent, 1,553 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (AUD 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: AUD 10 to 25 per person

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 872 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Sunday (7:00 AM - 9:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person
  • Airport shuttle fee: AUD 15 per person (one-way)
  • Self parking fee: AUD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Townsville Eyre Apartment
Quest Eyre Apartment
Quest Townsville Eyre
Quest Eyre
Quest Townsville on Eyre
Quest Townsville on Eyre Hotel
Quest Townsville on Eyre North Ward
Quest Townsville on Eyre Hotel North Ward

Frequently asked questions

Does Quest Townsville on Eyre have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Quest Townsville on Eyre pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quest Townsville on Eyre?

Self parking is available for AUD 10 per night. Limited spots are available.

What time is check-in at Quest Townsville on Eyre?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Quest Townsville on Eyre?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Quest Townsville on Eyre provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 15 per person applies.

Where is Quest Townsville on Eyre located?

Located in North Ward, this luxury hotel is within 1 mi (2 km) of Strand Park, Castle Hill, and Magnetic Island Ferry Terminal. Cluden Racecourse and James Cook University are also within 9 mi (15 km).

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Reviews

Quest Townsville on Eyre Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.4

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 157 out of 281 reviews
Rating 8 - Good. 90 out of 281 reviews
Rating 6 - Okay. 24 out of 281 reviews
Rating 4 - Poor. 6 out of 281 reviews
Rating 2 - Terrible. 4 out of 281 reviews

Reviews

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jul 2024

8/10 Good

Chew

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Convenient to eateries, shops and the strand
Stayed 4 nights in Jun 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service
Very friendly and helpful staff. Room nice without being amazing, did exactly what we needed
Stayed 3 nights in Aug 2022

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff extremely helpful
Stayed 1 night in Oct 2022

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close and comfortable.

The hotel was a great place to stay. It was walking distance to the Strand, the Stadium and all the best restaurants. Will go back for another long weekend.
Stayed 3 nights in Jul 2023

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Roomy and modern. Beds were incredibly comfortable.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous.

Fabulous place to stay. Large room. Lovely shower. Very clean. Easy car parking. Great location on north side. Easy walk to beach and Coles supermarket. Staff were really helpful too. Definitely would recommend.
Stayed 6 nights in Jul 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a good location. Walking distance to The Strand and many local interests. My only issue was with the washing machine - you had to hold the door shut to complete the cycle and being Easter there were no staff to report this to when I was at the property.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
My booking was last minute and all the regular properties I stay at were booked out, so I didn’t really have much of a choice for accommodation. This particular property wouldn’t have normally been something I’d choose. I must say that I was pleasantly surprised and this property exceeded my expectations. I will definitely stay here again. Convenient location.
Stayed 1 night in Jun 2023

6/10 Okay

Maya

The accommodation was standard. No issues
Stayed 4 nights in Jun 2023

4/10 Poor

Brooke

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I didn’t like the bathroom - it leaked and flooded the floor and bath mat
Stayed 1 night in May 2023

8/10 Good

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✅
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service
Staff were super friendly and were able to give me extra time to check out. Great help with the area as well and local events. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Guy A

Liked: Cleanliness, property conditions & facilities
No
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic experience staying at Quest Townsville on Eyre. From the moment we arrived, Julian's service stood out — he was incredibly kind, helpful, and knowledgeable. He made us feel so welcome and well looked after throughout our stay. Our accommodation was absolutely perfect — spacious, spotlessly clean, and very comfortable. It had everything we needed and more. We truly enjoyed every moment and felt right at home. We highly recommend Quest Townsville on Eyre to everyone. It exceeded our expectations, and we will definitely be staying here again. Thank you for such a wonderful stay!
Stayed 1 night in Jun 2025

6/10 Okay

Bradd

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our 2 bedroom apartment was a bit tired/ had a few issues such as: ensuite shower recess leaks water onto bathroom floor. Clothes dryer unserviceable. Rooms were well appointed with everything you need, but are a little tired and could do with a refresh. Eg, older carpets with stain. When checking in at 2:30pm, we were advised that the advertised on-site parking was already full and that we would have to park on the street. I made the issues known to reception who hopefully took note so the issues could be addressed. An offer of a free night to try the hotel again on another stay, or a discount would have been appreciated due to the issues encountered. At nearly $500 for the 1 night, we didn’t find good value in this hotel. We will likely try another hotel for our next Townsville stay.
Stayed 1 night in May 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dishwasher was broken before our stay and was not fixed during our stay
Stayed 6 nights in Mar 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, handy location to shops, restaurants, takeaways and bars, friendly staff, easy parking.
Stayed 4 nights in Feb 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot tucked away from the noise and bustle of the Strand. Staff friendly and rooms were spacious to accommodate a group of 5/6 adults.
Stayed 1 night in Jan 2025

8/10 Good

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, comfy beds, lovely pool. The carpet is getting a bit worn with marks so will need replacing at some point.
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Wifi was available however due to the hotels close proximity to castle hill it didn’t work most of the time. A booster is required. Phone calls can be made if your phone is on speakerphone and held against the window.
Stayed 1 night in Dec 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and quiet.
Stayed 2 nights in Nov 2024

6/10 Okay

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well located hotel with secure on site car park at extra cost, in a quiet location. Public spaces bland and stuffy. Rear rooms in front block have no view and are facing other rooms.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff, great location
Stayed 2 nights in Sep 2024

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