See all properties

Quest Townsville on Eyre

4.5 star property
Luxury hotel with a fitness center and an outdoor pool

Choose dates to view prices

Photo gallery for Quest Townsville on Eyre

Standard Studio (Studio Apartment) | In-room safe, desk, laptop workspace, blackout drapes
BBQ/picnic area
Standard Studio (Studio Apartment) | In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Parking available
  • Housekeeping
  • Gym
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Executive Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 54 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Apartment, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 91 sq m
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

View all photos for Apartment, 2 Bedrooms

42-inch LED TV with digital channels, TV

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
LED TV
  • 72 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Apartment, 1 Bedroom

Fridge, microwave, stovetop, coffee/tea maker

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
LED TV
  • 54 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Studio (Studio Apartment)

Standard Studio (Studio Apartment) | In-room safe, desk, laptop workspace, blackout drapes

Standard Studio (Studio Apartment)

Highlights

Soundproofed
Air conditioning
Kitchenette
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Front of property

Grand Hotel and Apartments Townsville

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 1,002 reviews
Grand Hotel and Apartments Townsville

About the neighborhood

Map
19-21 Leichhardt Street, North Ward, QLD, 4810

What's nearby

  • The Strand Beach - 5 min walk - 0.3 miles
  • Strand Park - 10 min walk - 0.5 miles
  • Castle Hill - 18 min walk - 1.0 mile
  • Magnetic Island Ferry Terminal - 18 min walk - 1.0 mile
  • Queensland Country Bank Stadium - 4 min drive - 1.6 miles

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 12 min drive

Restaurants

  • ‪Seaview Hotel - ‬6 min walk
  • ‪Watermark Townsville - ‬10 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Zambrero Townsville - ‬10 min walk
  • ‪Vitti Cafe - ‬4 min walk

About this property

Quest Townsville on Eyre

Luxury hotel near Strand Park
Located close to Magnetic Island Ferry Terminal and Castle Hill, Quest Townsville on Eyre provides a free grocery shopping service, a shopping mall on site, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a gym.
Additional perks include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and an elevator
  • A front-desk safe, barbecue grills, and 1 meeting room
  • Guest reviews speak highly of the first-rate property condition
Room features
All 85 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Roll-in showers, grab bars near toilets, and portable shower seats
  • 42-inch LED TVs with digital channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (AUD 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: AUD 10 to 25 per person

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 872 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Sunday (7:00 AM - 9:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person
  • Airport shuttle fee: AUD 15 per person (one-way)
  • Self parking fee: AUD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Townsville Eyre Apartment
Quest Eyre Apartment
Quest Townsville Eyre
Quest Eyre
Quest Townsville on Eyre
Quest Townsville on Eyre Hotel
Quest Townsville on Eyre North Ward
Quest Townsville on Eyre Hotel North Ward

Frequently asked questions

Does Quest Townsville on Eyre have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Quest Townsville on Eyre pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quest Townsville on Eyre?

Self parking is available for AUD 10 per night. Limited spots are available.

What time is check-in at Quest Townsville on Eyre?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Quest Townsville on Eyre?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Quest Townsville on Eyre provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 15 per person applies.

Where is Quest Townsville on Eyre located?

Located in North Ward, this luxury hotel is within 1 mi (2 km) of Strand Park, Castle Hill, and Magnetic Island Ferry Terminal. Cluden Racecourse and James Cook University are also within 9 mi (15 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Quest Townsville on Eyre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 150 out of 270 reviews
Rating 8 - Good. 87 out of 270 reviews
Rating 6 - Okay. 23 out of 270 reviews
Rating 4 - Poor. 6 out of 270 reviews
Rating 2 - Terrible. 4 out of 270 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, handy location to shops, restaurants, takeaways and bars, friendly staff, easy parking.
Stayed 4 nights in Feb 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jul 2024

10/10 Excellent

Ollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff, great location
Stayed 2 nights in Sep 2024

8/10 Good

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, comfy beds, lovely pool. The carpet is getting a bit worn with marks so will need replacing at some point.
Stayed 4 nights in Jan 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dishwasher was broken before our stay and was not fixed during our stay
Stayed 6 nights in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay. Staff were very helpful
Stayed 5 nights in Aug 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and quiet.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Amenities, property conditions & facilities
Great location and great service
Stayed 4 nights in Aug 2024

8/10 Good

Chew

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Convenient to eateries, shops and the strand
Stayed 4 nights in Jun 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and so convenient to Townsville attractions.
Stayed 2 nights in Sep 2023

6/10 Okay

Ben

Liked: Staff & service, amenities
Good location
Stayed 2 nights in Jul 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 bedroom apartment very nice, good view of ocean and ferries
Stayed 2 nights in Sep 2024

6/10 Okay

Bradd

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our 2 bedroom apartment was a bit tired/ had a few issues such as: ensuite shower recess leaks water onto bathroom floor. Clothes dryer unserviceable. Rooms were well appointed with everything you need, but are a little tired and could do with a refresh. Eg, older carpets with stain. When checking in at 2:30pm, we were advised that the advertised on-site parking was already full and that we would have to park on the street. I made the issues known to reception who hopefully took note so the issues could be addressed. An offer of a free night to try the hotel again on another stay, or a discount would have been appreciated due to the issues encountered. At nearly $500 for the 1 night, we didn’t find good value in this hotel. We will likely try another hotel for our next Townsville stay.
Stayed 1 night in May 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property, spacious rooms and great location
Stayed 1 night in Nov 2022

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Close to most attractions short walk to the strand and the city. Staff friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and great customer service
Stayed 2 nights in Dec 2023

6/10 Okay

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well located hotel with secure on site car park at extra cost, in a quiet location. Public spaces bland and stuffy. Rear rooms in front block have no view and are facing other rooms.
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Wifi was available however due to the hotels close proximity to castle hill it didn’t work most of the time. A booster is required. Phone calls can be made if your phone is on speakerphone and held against the window.
Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Staff & service, amenities, property conditions & facilities
Great staff friendly and helpful
Stayed 1 night in Aug 2023

8/10 Good

Damian

Liked: Cleanliness, staff & service
The rooms and service were lovely, and far exceeded other places we have stayed in Townsville. However our room over looked a brick wall and scrubby grassland rather than with a view to the ocean despite the motel being below capacity - I suggest asking for ocean views
Stayed 1 night in Jul 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous.

Fabulous place to stay. Large room. Lovely shower. Very clean. Easy car parking. Great location on north side. Easy walk to beach and Coles supermarket. Staff were really helpful too. Definitely would recommend.
Stayed 6 nights in Jul 2024

8/10 Good

Chris

The room was good. Friendly staff. But that hill sent my girlfriend into a bit of spin. Can you level that hill out for her next time please
Stayed 1 night in Aug 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service
Very friendly and helpful staff. Room nice without being amazing, did exactly what we needed
Stayed 3 nights in Aug 2022

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close and comfortable.

The hotel was a great place to stay. It was walking distance to the Strand, the Stadium and all the best restaurants. Will go back for another long weekend.
Stayed 3 nights in Jul 2023