See all properties

Quest Townsville on Eyre

Choose dates to view prices

Photo gallery for Quest Townsville on Eyre

Outdoor pool - Quest Townsville on Eyre (North Ward)
In-room safe, desk, laptop workspace, blackout drapes - Quest Townsville on Eyre (North Ward)
Executive Apartment, 1 Bedroom | Living area | 42-inch LED TV with digital channels, TV - Quest Townsville on Eyre (North Ward)
Exterior - Quest Townsville on Eyre (North Ward)
Reception - Quest Townsville on Eyre (North Ward)
Luxury
4.5 star property
8.8

Excellent

Waterfront retreat with saltwater pool

Saltwater pool welcomes guests after exploring The Strand dining district nearby. Spacious rooms offer ocean views of passing ferries when requested. The 24/7 front desk staff provide exceptional assistance, ensuring a comfortable stay in this central Townsville location.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 91 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 42-inch LED TV with digital channels, TV

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Apartment, 1 Bedroom

42-inch LED TV with digital channels, TV

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Studio (Studio Apartment)

Standard Studio (Studio Apartment) | In-room safe, desk, laptop workspace, blackout drapes

Standard Studio (Studio Apartment)

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Executive Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(8 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Located in North Ward, a neighborhood in Townsville, Quest Townsville on Eyre is in a shopping district and near the beach. While the natural beauty of Strand Park and Castle Hill can be enjoyed by anyone, those looking for an activity can check out Magnetic Island Ferry Terminal. Cluden Racecourse and James Cook University are two other places to visit that come recommended. Visit our Townsville travel guide
Map
19-21 Leichhardt Street, North Ward, QLD, 4810

What's nearby

  • The Strand Beach
    The Strand Beach
    3 min walk - 0.2 miles
  • Queens Gardens
    Queens Gardens
    5 min walk - 0.3 miles
  • Strand Park
    Strand Park
    10 min walk - 0.5 miles
  • Castle Hill
    Castle Hill
    12 min walk - 0.6 miles
  • Strand Waterpark
    7 min walk - 0.4 miles

Getting around

  • Townsville Station
    4 min drive
  • Townsville, QLD (TSV)
    12 min drive

Restaurants

  • Cafe Spuntino
    11 min walk
  • Hotel Allen
    3 min walk
  • Tobruk Kiosk
    9 min walk
  • McDonald's
    2 min walk
  • Match (Grill & Bar)
    10 min walk

About this property

Quest Townsville on Eyre

Luxury hotel near Castle Hill
Located close to Strand Park and Magnetic Island Ferry Terminal, Quest Townsville on Eyre provides a free grocery shopping service, a shopping mall on site, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a gym.
Additional perks include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and an elevator
  • A TV in the lobby, luggage storage, and 1 meeting room
  • Guest reviews speak highly of the first-rate property condition
Room features
All 85 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Roll-in showers, grab bars near toilets, and portable shower seats
  • 42-inch LED TVs with digital channels
  • Wardrobes/closets, refrigerators, and microwaves

Similar properties

Lobby lounge
Hotel Grand Chancellor Townsville
Townsville
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,005 reviews
Hotel Grand Chancellor Townsville
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (AUD 15 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: AUD 10 to 25 per person

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 872 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Sunday (7:00 AM - 9:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person
  • Airport shuttle fee: AUD 15 per person (one-way)
  • Covered self parking fee: AUD 15 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Quest Townsville on Eyre have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Quest Townsville on Eyre pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 15 per night. Limited spots are available.

What time is check-in at Quest Townsville on Eyre?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Quest Townsville on Eyre?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Quest Townsville on Eyre provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 15 per person applies.

Where is Quest Townsville on Eyre located?

Located in North Ward, this luxury hotel is within 1 mi (2 km) of Strand Park, Castle Hill, and Magnetic Island Ferry Terminal. Cluden Racecourse and James Cook University are also within 9 mi (15 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Quest Townsville on Eyre Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 163 out of 289 reviews
Rating 8 - Good. 91 out of 289 reviews
Rating 6 - Okay. 25 out of 289 reviews
Rating 4 - Poor. 6 out of 289 reviews
Rating 2 - Terrible. 4 out of 289 reviews

Reviews

Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and amenities
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kerri

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfy bed, friendly staff, close to shops and restaurants.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Rooms clean and well maintained. Good experience. Would come back for our overnight stays near the Strand.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, handy location to shops, restaurants, takeaways and bars, friendly staff, easy parking.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Ollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff, great location
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and so convenient to Townsville attractions.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service
Staff were super friendly and were able to give me extra time to check out. Great help with the area as well and local events. Thank you!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot tucked away from the noise and bustle of the Strand. Staff friendly and rooms were spacious to accommodate a group of 5/6 adults.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

John

Liked: Amenities, property conditions & facilities
Great location and great service
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Chew

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Convenient to eateries, shops and the strand
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay. Staff were very helpful
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and great customer service
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Mark

Liked: Staff & service, amenities, property conditions & facilities
Great staff friendly and helpful
Stayed 1 night in Aug 2023
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Close to most attractions short walk to the strand and the city. Staff friendly and helpful.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Joseph

Liked: Staff & service, room comfort
Great location and good spacious room. Carpet was stained but otherwise great.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and quiet.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, comfy beds, lovely pool. The carpet is getting a bit worn with marks so will need replacing at some point.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 bedroom apartment very nice, good view of ocean and ferries
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic experience staying at Quest Townsville on Eyre. From the moment we arrived, Julian's service stood out — he was incredibly kind, helpful, and knowledgeable. He made us feel so welcome and well looked after throughout our stay. Our accommodation was absolutely perfect — spacious, spotlessly clean, and very comfortable. It had everything we needed and more. We truly enjoyed every moment and felt right at home. We highly recommend Quest Townsville on Eyre to everyone. It exceeded our expectations, and we will definitely be staying here again. Thank you for such a wonderful stay!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Damian

Liked: Cleanliness, staff & service
The rooms and service were lovely, and far exceeded other places we have stayed in Townsville. However our room over looked a brick wall and scrubby grassland rather than with a view to the ocean despite the motel being below capacity - I suggest asking for ocean views
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous.

Fabulous place to stay. Large room. Lovely shower. Very clean. Easy car parking. Great location on north side. Easy walk to beach and Coles supermarket. Staff were really helpful too. Definitely would recommend.
Stayed 6 nights in Jul 2024
Verified

8/10 Good

Chris

The room was good. Friendly staff. But that hill sent my girlfriend into a bit of spin. Can you level that hill out for her next time please
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well located hotel with secure on site car park at extra cost, in a quiet location. Public spaces bland and stuffy. Rear rooms in front block have no view and are facing other rooms.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Anderew Lussenden

Liked: Cleanliness, amenities, property conditions & facilities
Our room was well appointed with modern, comfortable furniture and so far, the most comfortable bed we’ve encountered in our three week stay in Australia. Sarah was immediately welcoming and helpful when we checked in. Taylor thoughtfully provided route guidance that helped us avoid road flooding as we headed north. Thank you both for your patient and sincere hospitality.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really quick and easy to check in. One thing to note, let them know that if you need carparking, advise in booking as over Christmas, the limited parks disappear quickly, but they were able to accommodate with alternative arrangements quickly and easily.
Stayed 1 night in Dec 2025