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Aparthotel

Oaks Townsville Metropole Hotel

4.5 star property
Luxury aparthotel with a fitness center and an outdoor pool

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Photo gallery for Oaks Townsville Metropole Hotel

Exterior
Fridge, microwave, stovetop, dishwasher
Desk, iron/ironing board, cribs/infant beds, free WiFi
Outdoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Pool
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Mt Stuart Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Mt Stuart Studio

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Dishwasher
TV
Washer/dryer
Hair dryer
  • 47 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Dishwasher
TV
Washer/dryer
Hair dryer
  • 47 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for City Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

City Studio

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Dishwasher
TV
Washer/dryer
Hair dryer
  • 47 sq m
  • Studio
  • 1 bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Dual Key

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Dual Key

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Dishwasher
TV
Washer/dryer
2 bedrooms
  • 94 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for City Scape Studio Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

City Scape Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Mount Stuart Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two-Bedroom Dual Key Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two-Bedroom Dual Key Apartment

  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

Mt Stuart Studio-No Housekeeping

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
81 Palmer Street, South Townsville, QLD, 4810

What's nearby

  • Museum of Tropical Queensland - 7 min walk - 0.4 miles
  • Magnetic Island Ferry Terminal - 8 min walk - 0.5 miles
  • Queensland Country Bank Stadium - 18 min walk - 1.0 mile
  • Castle Hill - 20 min walk - 1.1 miles
  • Reid Park Street Circuit - 2 min drive - 1.4 miles

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 21 min drive

Restaurants

  • ‪Wild Rice Laos & Thai Cuisine - ‬12 min walk
  • ‪IMC Steak House - ‬6 min walk
  • ‪Molly Malones Irish Pub - ‬17 min walk
  • ‪Zambrero Townsville - ‬13 min walk
  • ‪Grill'd - ‬8 min walk

About this property

Oaks Townsville Metropole Hotel

Luxury aparthotel with a fitness center and an outdoor pool
This smoke-free aparthotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a washer/dryer and an electric kettle, while a TV with cable channels and a DVD player provide a bit of entertainment.
Oaks Townsville Metropole Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 20 per night

Restaurants on site

  • Metropole Hotel

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A restaurant

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Frequently asked questions

Does Oaks Townsville Metropole Hotel have a pool?

Yes, this property has an outdoor pool.

Is Oaks Townsville Metropole Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Oaks Townsville Metropole Hotel?

Self parking is free at this property.

What time is check-in at Oaks Townsville Metropole Hotel?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Oaks Townsville Metropole Hotel?

Check-out is at 10 AM.

Where is Oaks Townsville Metropole Hotel located?

Located in South Townsville, this luxury aparthotel is within a 15-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within 1 mi (2 km). Townsville Station is 30 minutes by foot.

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Oaks Townsville Metropole Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 792 out of 1506 reviews
Rating 8 - Good. 511 out of 1506 reviews
Rating 6 - Okay. 126 out of 1506 reviews
Rating 4 - Poor. 51 out of 1506 reviews
Rating 2 - Terrible. 26 out of 1506 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Liked: Cleanliness, amenities
Clean, quiet. Table and bedside table definitely in need of replacing.
Stayed 2 nights in May 2025

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great view from city facing balcony
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location near lots of great restaurants and an easy walk to the city and Country Bank Stadium
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort, communication
Always a great place to stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay.

10/10 Excellent

Darren

Very comfortable and walkable distance to restaurants and shops!
Stayed 2 nights in Jun 2024

10/10 Excellent

Monica

Liked: Cleanliness
Comfortable bed.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Return stay.

Very clean and comfortable room with all amenities.
Stayed 3 nights in Oct 2024

10/10 Excellent

Grant

Liked: Cleanliness, property conditions & facilities, communication
When staying in Townsville I always try to stay here. Just like and the staff are friendly as well.
Stayed 1 night in Aug 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff in reception was very helpful
Stayed 1 night in Sep 2024

8/10 Good

Matt

Liked: Cleanliness, amenities
Restaurant downstairs was great. Property was boring
Stayed 2 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities, communication
Nice location and great room. Extremely comfy bed and clean rooms. Will be back!
Stayed 1 night in Aug 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to the stadium and restaurants all walkable.
Stayed 1 night in May 2024

10/10 Excellent

Diane

Liked: Cleanliness, room comfort, communication

Nice

Great place the new pub out front makes it even more convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hreat locatiom, friendly staff
Stayed 10 nights in Jul 2023

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
The view was excellent, the apartment was relaxing and pleasant
Stayed 3 nights in Jun 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities, communication
Neat and tidy
Stayed 1 night in Dec 2024

8/10 Good

eden

Liked: Property conditions & facilities, communication
Good stay
Stayed 1 night in Jun 2024

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, close to shops and eats. Clean modern rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Kathi

Liked: Cleanliness, property conditions & facilities, communication
Feeling welcomed and safe
Stayed 6 nights in Jul 2024

10/10 Excellent

Tracey

Liked: Cleanliness, room comfort, communication
Always good service here & comfortable clean rooms with everything u need.
Stayed 2 nights in Aug 2022

8/10 Good

Shane

Liked: Cleanliness, property conditions & facilities, communication
The place was clean and the staff very friendly

8/10 Good

Rodney

Liked: Cleanliness, amenities, property conditions & facilities, communication
The position of the place and walking distance to different areas. Easy parking and great food and drinks right there as well.
Stayed 1 night in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities, communication
Lovely room and modern amenities. Would stay again
Stayed 1 night in Sep 2023

10/10 Excellent

Joanna

Liked: Cleanliness, room comfort, communication

Great hotel at good location

Nice location with waterfront view, easy walk to nearby restaurants. The room is a bit dated but clean, daily room service was very good. Reception was very friendly.
Stayed 3 nights in Oct 2023