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Aparthotel

Oaks Townsville Hotel

4.5 star property

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Lunch, dinner served; local and international cuisine, ocean views - Oaks Townsville Hotel (South Townsville)
Desk, iron/ironing board, cribs/infant beds, free WiFi - Oaks Townsville Hotel (South Townsville)
Meeting facility - Oaks Townsville Hotel (South Townsville)
Property amenity - Oaks Townsville Hotel (South Townsville)
View from room - Oaks Townsville Hotel (South Townsville)
The Oaks Townsville Metropole Hotel overlooks the ocean and offers multiple ways to unwind: gym, arcade, bistro with ocean views. Enjoy free self-parking, an outdoor pool, and helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Room options

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Showing 9 of 9 rooms

Mount Stuart Studio Apartment

  • Sleeps 2

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Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Dual Key

  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

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Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio Apartment

  • Sleeps 2

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Room amenity

Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Room amenity

Mt Stuart Studio

  • Mountain view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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View from room

City Studio

8.6 out of 10
Excellent
(4 reviews)
  • Water view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Mt Stuart Studio-No Housekeeping

  • Sleeps 2

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Desk, iron/ironing board, cribs/infant beds, free WiFi

City Scape Studio Apartment

  • Sleeps 2

View all photos for Two-Bedroom Dual Key Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two-Bedroom Dual Key Apartment

  • Sleeps 4

About the neighborhood

Located near the beach, Oaks Townsville Hotel is in South Townsville, a neighborhood in Townsville. The area's natural beauty can be seen at Castle Hill and Queens Gardens, while Maritime Museum of Townsville and Perc Tucker Regional Gallery are cultural highlights. Check out an event or a game at Reid Park Street Circuit, and consider making time for Cultural Centre Townsville, a top attraction not to be missed. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with skydiving. Visit our Townsville travel guide
View more Aparthotels in Townsville
Map
81 Palmer Street, South Townsville, QLD, 4810

What's nearby

  • Maritime Museum of Townsville
    Maritime Museum of Townsville
    3 min walk - 0.2 miles
  • Museum of Tropical Queensland
    Museum of Tropical Queensland
    7 min walk - 0.4 miles
  • Magnetic Island Ferry Terminal
    Magnetic Island Ferry Terminal
    8 min walk - 0.5 miles
  • The Strand Beach
    The Strand Beach
    13 min walk - 0.7 miles
  • Castle Hill
    Castle Hill
    20 min walk - 1.1 miles

Getting around

  • Townsville Station
    9 min drive
  • Townsville, QLD (TSV)
    21 min drive

Restaurants

  • Commonwealth Hotel
    11 min walk
  • Padoka Cafe
    4 min walk
  • Grill'd
    8 min walk
  • Rock Paper Scissors the Strand
    2 min drive
  • The Australian
    7 min walk

About this property

Oaks Townsville Hotel

This smoke-free aparthotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a washer/dryer and an electric kettle, while a TV with cable channels and a DVD player provide a bit of entertainment.
Oaks Townsville Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 20 per night

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Frequently asked questions

Does Oaks Townsville Hotel have a pool?

Yes, this property has an outdoor pool.

Is Oaks Townsville Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Oaks Townsville Hotel?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Oaks Townsville Hotel?

Check-out is at 10 AM.

Where is Oaks Townsville Hotel located?

Located in South Townsville, this luxury aparthotel is within a 15-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within 1 mi (2 km). Townsville Station is 30 minutes by foot.

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Reviews

Oaks Townsville Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 823 out of 1576 reviews
Rating 8 - Good. 539 out of 1576 reviews
Rating 6 - Okay. 134 out of 1576 reviews
Rating 4 - Poor. 53 out of 1576 reviews
Rating 2 - Terrible. 27 out of 1576 reviews

Reviews

Verified

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities, communication
As always great stay. Clean room. Great staff.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, room comfort, communication
Wonderful spacious room, great view and easy access to city, restaurants and shopping centre.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

luke

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clran and inviting, reception staff were warm and welcoming upon arrival and were happy to assist with any inquiries i had during my stay.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, amenities, communication
Very comfortable and spacious room. Quiet away from the hustle of main restaurants and shops, but a short 5 to 10 minute walk to them. Nice pool and great service.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable, allocated top level - wonderful views, friendly and helpful reception staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Narelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities, communication
Check in staff very welcoming
Stayed 1 night in Aug 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is well positioned and quiet. Rooms are spacious enough for two and have everything we needed. Staff were friendly and helpful. There’s plenty of dining options nearby. We’d stay here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable, Quite and great location
Stayed 1 night in Apr 2025
Verified

8/10 Good

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Pool definitely was lacking in atmosphere, was just tucked in a corner. Quiet but no atmosphere. Facilities in the room great and staff very obliging. It was a great place to stay and the hotel below a bonus. Location great. Enjoyed our 7 night stay.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Susan

Liked: Amenities, property conditions & facilities, communication
Comfortable friendly
Stayed 1 night in Sep 2025
Verified

8/10 Good

Beth

Liked: Cleanliness, property conditions & facilities, communication
a good stay with many amenities...pleasantly surprised @ no. of whitegoods in the room. clean & presentable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff , well appointed units
Stayed 2 nights in May 2025
Verified

8/10 Good

Lauren

Liked: Cleanliness, communication
The room was great, and the staff was wonderful. The internet was not working well at all. It was difficult to connect, and then when we did, it would constantly buffer or kick us off.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Darren

Very comfortable and walkable distance to restaurants and shops!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location near lots of great restaurants and an easy walk to the city and Country Bank Stadium
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
The room i had was excellent it had everything you needed in it inwould stay there again i would love a river view next time i had the view of the car park which was boring but the room was lovely.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities, communication
The deluxe rooms were very pleasing for our accommodation
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Robin

Liked: Cleanliness, room comfort, communication

Great location and good value for money.

Really friendly and helpful staff from both receptionists and woman who serviced the room. Great location in Townsville and food at Metropole also good. Decided to extend for an extra night as so good. Great value for money
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hreat locatiom, friendly staff
Stayed 10 nights in Jul 2023
Verified

8/10 Good

Darren

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
Room was clean and tidy. Staff were pleasant. Thought the area was average until we went out Friday night and found it was the place to be. Great spot. Toilet flush button got jammed a couple of times but okay. Please could someone get low fat milk; my wife says most people drink it now. Long life is pretty awful but tolerable (just) for an overnighter but anything longer….. The ice tray was broken in half in Room 804A, so should be replaced. Probably for about $3.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Grant

Liked: Cleanliness, property conditions & facilities, communication
When staying in Townsville I always try to stay here. Just like and the staff are friendly as well.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Kerrie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to the stadium and restaurants all walkable.
Stayed 1 night in May 2024
Verified

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Hotel attached. Close dining options.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, close to shops and eats. Clean modern rooms.
Stayed 1 night in Feb 2024