See all properties
Aparthotel

Oaks Townsville Hotel

Property class: 4.5

Choose dates to view prices

Photo gallery for Oaks Townsville Hotel

A bar area with a counter, stools, and a variety of bottles. - Oaks Townsville Hotel (South Townsville)
A swimming pool with a tiled edge, surrounded by a white building with columns, palm trees, and a clear sky. - Oaks Townsville Hotel (South Townsville)
A restaurant setting with a bar area in the background, featuring shelves with bottles and a grill. - Oaks Townsville Hotel (South Townsville)
A balcony with a table and chairs overlooking a marina with boats and a cityscape. - Oaks Townsville Hotel (South Townsville)
A modern hotel interior with glass doors, a checkered floor, and a visible "METROPOLI HOTEL" sign. - Oaks Townsville Hotel (South Townsville)
Located close to Maritime Museum of Townsville and Cultural Centre Townsville, Oaks Townsville Hotel provides an arcade/game room, dry cleaning/laundry services, and a gym. The on-site restaurant offers lunch and dinner. Free in-room WiFi and a bar are available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Two Bedroom Dual Key

A modern hotel room with a kitchenette, a sofa, a bed, and a large window.

Two Bedroom Dual Key

  • 94 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Studio

A compact room with a built-in washer and dryer, a small ironing board, and a shelf with hanging clothes.

Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Mt Stuart Studio

A compact room with a built-in washer and dryer, a small ironing board, and a shelf with hanging clothes.

Mt Stuart Studio

  • Mountain view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for City Studio

A marina with boats, a road, and modern buildings.

City Studio

8.6 out of 10
Excellent
(4 reviews)
  • Water view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for TWO BEDROOM DUAL KEY

Desk, iron/ironing board, WiFi (free), bed sheets

TWO BEDROOM DUAL KEY

  • 94 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

APARTMENT TWO BEDROOMS

  • Sleeps 10
  • Free WiFi

QUADRUPLE KING BED TWO BEDROOMS

  • Sleeps 6
  • Free WiFi

About the neighborhood

Located near the beach, Oaks Townsville Hotel is in South Townsville, a neighborhood in Townsville. The area's natural beauty can be seen at Castle Hill and Queens Gardens, while Maritime Museum of Townsville and Perc Tucker Regional Gallery are cultural highlights. Check out an event or a game at Reid Park Street Circuit, and consider making time for Cultural Centre Townsville, a top attraction not to be missed. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with skydiving. Visit our Townsville travel guide
View more Aparthotels in Townsville
Map
81 Palmer Street, South Townsville, QLD, 4810

What's nearby

  • A wooden sign for the Maritime Museum of Townsville.
    Maritime Museum of Townsville
    3 min walk - 0.2 miles
  • A stadium with a white roof and a sign that reads "Queensland Country Bank Stadium."
    Queensland Country Bank Stadium
    18 min walk - 1.0 mile
  • A coastal park with palm trees, a walking path, and a view of the ocean.
    The Strand Beach
    20 min walk - 1.1 miles
  • A coastal town with a curved bay, surrounded by hills and mountains.
    Castle Hill
    20 min walk - 1.1 miles
  • Reid Park Street Circuit
    4 min drive - 1.4 miles

Getting around

  • Townsville Station
    9 min drive
  • Townsville, QLD (TSV)
    21 min drive

Restaurants

  • Cowboys Leagues Club
    12 min walk
  • Flinders Street Wharves
    15 min walk
  • Hooch and Fellow
    14 min walk
  • Next Lounge
    12 min walk
  • Commonwealth Hotel
    11 min walk

Similar properties

1 bedroom, desk, iron/ironing board, WiFi (free)
Holiday Inn Townsville by IHG
Townsville
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
8.0 out of 10, Very Good, 14 reviews
Holiday Inn Townsville by IHG
Compare similar properties

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Does Oaks Townsville Hotel have a pool?

Yes, this property has an outdoor pool.

Is Oaks Townsville Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Oaks Townsville Hotel?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Oaks Townsville Hotel?

Check-out is at 10 AM.

Where is Oaks Townsville Hotel located?

Located in South Townsville, this luxury aparthotel is within a 15-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within 1 mi (2 km). Townsville Station is 30 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Oaks Townsville Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 840 out of 1606 reviews
Rating 8 - Good. 548 out of 1606 reviews
Rating 6 - Okay. 134 out of 1606 reviews
Rating 4 - Poor. 55 out of 1606 reviews
Rating 2 - Terrible. 29 out of 1606 reviews

Reviews

Verified review

8/10 Good

Mandy

Liked: Cleanliness, check-in, communication, listing accuracy
Smooth check-in, great location
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Dartagnan

Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
Amazing location, view was beautiful, great restaurant out the front. Will definitely be back.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sadia

Liked: Cleanliness, check-in, communication, listing accuracy
Every single time I stayed there its being a beautiful memory. Though I felt the price a bit high. Will definitely keep staying there., Thank you so very much for the beautiful stay. Thanks again. The staff is so wonderful too. Thank you staff.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Darren

Liked: Cleanliness, room comfort, communication
Wonderful spacious room, great view and easy access to city, restaurants and shopping centre.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities, communication
As always great stay. Clean room. Great staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Narelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

luke

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clran and inviting, reception staff were warm and welcoming upon arrival and were happy to assist with any inquiries i had during my stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable, allocated top level - wonderful views, friendly and helpful reception staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable, Quite and great location
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Darren

Liked: Cleanliness, amenities, communication
Very comfortable and spacious room. Quiet away from the hustle of main restaurants and shops, but a short 5 to 10 minute walk to them. Nice pool and great service.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities, communication
Check in staff very welcoming
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is well positioned and quiet. Rooms are spacious enough for two and have everything we needed. Staff were friendly and helpful. There’s plenty of dining options nearby. We’d stay here again.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Darren

Very comfortable and walkable distance to restaurants and shops!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, room comfort, communication
Great apartment that had everything we needed. Comfortable bed. Adequate cooking facilities for simple meals. There was also a dishwasher, washing machine and tumble dryer which we really appreciated! Unfortunately it rained for most of our stay so we couldn’t use the pool but the gym was good. We are really thankful to the reception staff who made sure we didn’t miss our bus when we left. We would definitely stay again!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, check-in, communication, listing accuracy
Overall, my stay at Oaks Townsville was a wonderful experience. The hotel itself was excellent in every way — the rooms, the facilities, the cleanliness, and the general atmosphere were all top-notch. I truly have no complaints about the hotel itself. However, my experience took a turn during dinner last night. One of the waiters (wearing a blue and white coloured shirt) was noticeably condescending in his manner and seemed to make little effort to be kind or courteous to guests. It was disappointing, especially after such a great stay up to that point.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hreat locatiom, friendly staff
Stayed 10 nights in Jul 2023
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff , well appointed units
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location near lots of great restaurants and an easy walk to the city and Country Bank Stadium
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities, communication
The deluxe rooms were very pleasing for our accommodation
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Grant

Liked: Cleanliness, property conditions & facilities, communication
When staying in Townsville I always try to stay here. Just like and the staff are friendly as well.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Susan

Liked: Amenities, property conditions & facilities, communication
Comfortable friendly
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Kerrie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to the stadium and restaurants all walkable.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, close to shops and eats. Clean modern rooms.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Pool definitely was lacking in atmosphere, was just tucked in a corner. Quiet but no atmosphere. Facilities in the room great and staff very obliging. It was a great place to stay and the hotel below a bonus. Location great. Enjoyed our 7 night stay.
Stayed 7 nights in Sep 2025
Verified review

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Hotel attached. Close dining options.
Stayed 4 nights in Jun 2024