Mercure Townsville

3.5 star property
Family-friendly Townsville hotel in Currajong with free parking

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May 2024

Mercure Townsville

Photo gallery for Mercure Townsville

Bar (on property)
Deluxe Bungalow, 2 Bedrooms | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Deluxe Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Outdoor banquet area
Indoor wedding

Overview of Mercure Townsville

Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar

Explore the neighborhood

166 Woolcock Street, Currajong, QLD, 4812
  • Popular LocationPizza Hut1 min walk
  • Popular LocationCastle Hill3 min drive
  • AirportTownsville, QLD (TSV)8 min drive
  • Popular LocationTownsville Station9 min drive

Room options

Superior Room, 2 Twin Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Bungalow, 2 Bedrooms

cleanliness

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Premium bedding
  • 50 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

Family Room, Multiple Beds

cleanliness

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Deluxe Room, 1 King Bed

cleanliness

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 24 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 15 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Premium Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Townsville

Mercure Townsville is located in Currajong, a neighborhood in Townsville, and is in a shopping district and on a lake. Townsville Museum and Historical Society and Royal Australian Air Force Townsville Museum are cultural highlights, and travelers looking to shop may want to visit Fairfield Central Shopping Centre and Willows Shopping Centre. Traveling with kids? Consider Anderson Park Botanical Gardens and Maritime Museum of Townsville. Discover the area's water adventures with kayaking, snorkeling, and water skiing nearby, or enjoy the great outdoors with skydiving.

What's nearby

  • Castle Hill - 3 min drive
  • Mater Hospital Pimlico - 4 min drive
  • Townsville 400 Racetrack Start / Finish line - 4 min drive
  • Queensland Country Bank Stadium - 6 min drive
  • Magnetic Island Ferry Terminal - 6 min drive

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 9 min drive

Restaurants

  • McDonald's - 3 min walk
  • Billy Beau's on French - 2 min drive
  • Otto's Fresh Food Market - 2 min drive
  • KFC - 12 min walk
  • West End Hotel - 3 min drive

About this property

Mercure Townsville

Family-friendly hotel located in Currajong
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Mercure Townsville. The onsite restaurant, Celsius Restaurant, features pool views and a poolside location. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and an electric car charging station
  • Express check-out, express check-in, and babysitting (surcharge)
  • Guest reviews say great things about the pool
Room features
All 174 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like late night room service and free WiFi.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends; AUD 29 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Celsius Restaurant

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,319 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 29 per person
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Townsville
Mercure Townsville
Townsville Mercure
Accor Hotel Townsville
Mercure Townsville Hotel Townsville
Mercure Townsville Hotel
Mercure Townsville Hotel
Mercure Townsville Currajong
Mercure Townsville Hotel Currajong

Frequently asked questions

Does Mercure Townsville have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mercure Townsville pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Townsville?

Self parking is free at this property.

What time is check-in at Mercure Townsville?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Townsville?

Check-out is at 11 AM.

Where is Mercure Townsville located?

This family-friendly Townsville hotel is located near the airport, within 2 mi (3 km) of Townsville Museum and Historical Society, Anderson Park Botanical Gardens, and Castle Hill. National Trust Heritage Centre and Mater Hospital Pimlico are also within 2 mi (3 km).

Mercure Townsville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 456 out of 1002 reviews" "
Rating 8 - Good. 362 out of 1002 reviews" "
Rating 6 - Okay. 128 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mark, Cumbalum

Liked: Cleanliness, amenities
Well laid out
Stayed 1 night in Mar 2024

8/10 Good

Loxton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy but very comfy and affordable. My standard airport hotel stop.
Stayed 1 night in Mar 2024

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool,dining and staff were excellent, some of the lawns and gardens needed attention
Stayed 1 night in Mar 2024

8/10 Good

Andrina

Business traveler, Traveled with family
Liked: Staff & service, amenities
The staff here tried very hard to provide quality service. The bar/restaurant was pretty good and the pool looked nice. The place was a bit run down though, and the noise from adjacent rooms was a bit much. I probably would not stay here again, but it would probably suit some people well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, safe and convenient.
Stayed 2 nights in Dec 2023

6/10 Okay

Madonna

Traveled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Would stay there again
Stayed 2 nights in Dec 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Mark

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Motel-like experience
Had more of a motel feel than what I expect from a Mercure. Hard to find the entrance but staff were very nice there. The restaurant was fairly so-so. However they had two parties that night we were there with doofdoof music audible in our room despite being far away from it. Not awful but not that great either
Stayed 1 night in Dec 2023

2/10 Terrible

Verity

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Air con didn’t work, no gym facilities (which was an essential criteria when booking), and nobody interested in doing anything about it. Wish we’d checked in earlier so we had time to find an alternative.
Stayed 1 night in Nov 2023