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Mercure Townsville

Property class: 3.5

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Photo gallery for Mercure Townsville

A pool area with a hot tub, lounge chairs, and umbrellas. There are palm trees and a building with a bar area in the background. - Mercure Townsville (Currajong)
A modern outdoor area with a glass-enclosed structure, seating areas, and a pool. - Mercure Townsville (Currajong)
A spacious outdoor lounge area with a high ceiling and a central seating arrangement. - Mercure Townsville (Currajong)
A table set for dining with a clear view of the ocean and palm trees in the background. - Mercure Townsville (Currajong)
A modern mobile home with a covered porch, a small outdoor seating area, and a well-maintained lawn. - Mercure Townsville (Currajong)
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Mercure Townsville. The on-site restaurant, Celsius Restaurant, offers breakfast, lunch, dinner, and al fresco dining. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Premium Room, 1 King Bed

A modern hotel room with a large bed, a bedside lamp, a mirror, and a small kitchenette.

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

A hotel room with two beds, a desk, and a large window with curtains.

Family Room, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Bungalow, 2 Bedrooms

A modern mobile home with a covered porch, a small outdoor seating area, and a well-maintained lawn.

Deluxe Bungalow, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, and an air conditioning unit.

Deluxe Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed, Garden View

A hotel room with a bed, a sofa, a small table, a mirror, and a wardrobe.

Classic Room, 1 Queen Bed, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed (Special Access)

A hotel room with a bed, a sofa, a small table, a mirror, and a wardrobe.

Classic Room, 1 King Bed (Special Access)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

A hotel room with a bed, a sofa, a small table, a mirror, and a wardrobe.

Classic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, Garden View

  • Sleeps 2
  • 1 King Bed

Privilege, Room, 1 Queen Bed, Lakeside

  • Sleeps 3
  • 1 Queen Bed

Privilege, Twin Room, 2 Twin Beds, Accessible, Lakeside

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a chair.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, and a modern abstract artwork on the wall.

Superior Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a phone, and a view of trees through a window.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(29 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

A hotel room with a bed, bedside table, lamp, chair, and a TV.

Standard Room, Multiple Beds

8.0 out of 10
Very good
(11 reviews)
  • Lake view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Located in Currajong, a neighborhood in Townsville, Mercure Townsville is in a shopping district and on a lake. Townsville Museum and Historical Society and Royal Australian Air Force Townsville Museum are cultural highlights, and travelers looking to shop may want to visit Cotters Market and Fairfield Central Shopping Centre. Traveling with kids? Consider Anderson Park Botanical Gardens and Maritime Museum of Townsville. Discover the area's water adventures with kayaking, snorkeling, and water skiing nearby, or enjoy the great outdoors with skydiving. Visit our Townsville travel guide
Map
166 Woolcock Street, Currajong, QLD, 4812

What's nearby

  • A plaque with the inscription "HAVE A GOOD TIME CASTLE."
    Castle Hill
    3 min drive - 1.4 miles
  • A stadium with a white roof and a sign that reads "Queensland Country Bank Stadium."
    Queensland Country Bank Stadium
    8 min drive - 3.0 miles
  • Townsville Museum and Historical Society
    16 min walk - 0.9 miles
  • National Trust Heritage Centre
    2 min drive - 1.2 miles
  • Icon Cancer Centre Townsville
    4 min drive - 1.9 miles

Getting around

  • Townsville Station
    9 min drive
  • Townsville, QLD (TSV)
    9 min drive

Restaurants

  • KFC
    3 min drive
  • Good Morning Coffee Trader
    12 min walk
  • Atoma Sushi Train
    9 min walk
  • The Coffee Club
    10 min walk
  • Muffin Break
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 31 to 40 for adults and AUD 20 to 40 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Celsius Restaurant

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,319 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • No elevator
  • Roll-in shower (30 inches wide)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Iron/ironing board
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 31 to 40 for adults, and AUD 20 to 40 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Mercure Townsville have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mercure Townsville pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Townsville?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Townsville?

Check-out is at 10:00 AM.

Where is Mercure Townsville located?

This family-friendly Townsville hotel is located near the airport, within 2 mi (3 km) of Townsville Museum and Historical Society, Anderson Park Botanical Gardens, and Castle Hill. National Trust Heritage Centre and Icon Cancer Centre Townsville are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Townsville Reviews

8.4

Very Good

8.4

Cleanliness

8.2

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 457 out of 1002 reviews
Rating 8 - Good. 347 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was amazing
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the gardens and outdoor areas to sit. Very friendly staff. Great amenities.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and great food as well .very relaxing and the staff were fabulous.i enjoyed my stay so much and will stay their again on my next visit to Townsville .close to shops as well.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and location for quick overnight stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast buffet very delicious 😋 and clean rooms with microwave and cups an bowls love the atmosphere was perfect for our big family has everything we needed 😀 will be coming back in future 😀 bestest one so far.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean. Door handle was loose but fixable. AC unit was noisy but bed was comfy. Good shower, good food, hot shower. Friendly staff all around. Pool was relaxing.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great staff, got early check-in and good breakfast, but to be fair, the room is closer to a motel room than a 4 star hotel. Very dim room with carpets, and you really don't want to spend more time in the room than strictly needed
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great! Clean, lovely! Could have smelt better? A little musky in the room. The walk way to the room noticeably has poo from what I guess is the possums. I saw them at night. For hygiene wise i'd recommend the hotel to give the walk ways a clean. Pool is amazing. Staff is lovely. Breakfast was good variety, but not entirely value for $39. Car park to the room is abit of a distance, could have use some help but it did not seem to have anyone to help when I checked in. So i did two trips on my own. The grilled fish at the restaurant was surprisingly very delicious!
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
I like the beds but I don't like the old carpet
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This venue is currently undergoing renovations and so to get to our room we had to navigate around various painting paraphernalia. However, once at the room we couldn't have been happier. It was super clean, modern and well appointed. The bed was perfect. Highly recommended, and it will only get better once the renovations are completed.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean, staff in the bar were extremely efficient and helpful.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Staff & service
Rooms can be a little unkept. Our hotel door looked like it had been to hell and back. Internally the room was fine, not super luxurious but perfectly fine. Beds comfy and nice view of the lake. The main standout features of this hotel for us are the pool and the breakfast. Location, rooms, facilities and service do not reflect the high price we paid ($1,200 for 4 nights). No other major complaints and if the price was better we would stay again.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant, however the property is a little difficult to negotiate your way around. I arrived at 9.20pm and was given a map to find my room. I took a wrong turn and ended up lost as there is very poor lighting, I had to ring reception and someone came and found me and took me to my room. The rooms are very basic for the price, no phones in rooms and the furniture is quite dated, the bed however was very comfortable.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms ,comfortable , close to park and shops Just a great atmosphere to the motel Welcoming staff .
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Beautiful location friendly staff
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with friendly obliging staff. Great spot
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent food at the restaurant
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a quick stopover between flights Great place and great friendly staff
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room clean and tidy and great food i had a very pleasant stay and felt very safe there
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent dining experience great location with lovely gardens
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a delightful place to stay. Very friendly and helpful and such a relaxing environment.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Excellent gardens, quiet and friendly staff
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort, recommend booking a bungalow. Flawless customer service and great staff and excellent food
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Dec 2024