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Jacana Apartments

Property class: 4.5

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Photo gallery for Jacana Apartments

A modern multi-story building with balconies, a pathway, and a large tree in the foreground. - Jacana Apartments (Thuringowa Central)
A multi-story residential building with balconies, large windows, and a flat roof. - Jacana Apartments (Thuringowa Central)
A modern building with a glass facade and a covered outdoor area with a pool. - Jacana Apartments (Thuringowa Central)
A landscaped area with a pathway, trees, and a building with multiple balconies. - Jacana Apartments (Thuringowa Central)
A hotel room with a large bed, two bedside tables, a window, and a view of the outdoors. - Jacana Apartments (Thuringowa Central)
Located close to Riverway Stadium and Riverway Lagoon, Jacana Apartments provides a terrace, a coffee shop/cafe, and a garden. In addition to laundry facilities and a conference center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Apartment, 1 Bedroom

A modern kitchen with white cabinets, a black sofa, and a dining area with chairs and a table.

Apartment, 1 Bedroom

  • River view
  • 62 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

A modern living room with a sofa, a coffee table, and a dining area with chairs and a table.

Apartment, 2 Bedrooms

  • River view
  • 78 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

About the neighborhood

Located in Thuringowa Central, a neighborhood in Townsville, Jacana Apartments is in the entertainment district and on a river. Looking to enjoy an event or a game while in town? See what's going on at Riverway Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Townsville travel guide
View more Aparthotels in Townsville
Map
1-15 Sporting Drive, Thuringowa Central, QLD, 4817

What's nearby

  • Riverway Stadium
    1 min walk - 0.0 miles
  • Riverway Lagoon
    2 min walk - 0.1 miles
  • Martial Art Academy
    2 min walk - 0.1 miles
  • Willows Shopping Centre
    7 min walk - 0.4 miles
  • Dan Gleeson Memorial Gardens
    3 min drive - 1.2 miles

Getting around

  • Townsville Station
    17 min drive
  • Townsville, QLD (TSV)
    18 min drive

Restaurants

  • Riverview Tavern
    16 min walk
  • Twin City Hotel
    6 min walk
  • Baker & Barista
    12 min walk
  • Hog's Breath Cafe Cannon Park
    9 min walk
  • The Avenues Tavern
    4 min drive

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 20 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • A coffee shop/cafe

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with premium channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference center
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the airport
  • On a river

Things to do

  • Golfing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 buildings
  • 4 floors
  • 41 units
  • Banquet hall
  • Built in 2013
  • Garden
  • Individual decor
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 1:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40 per night
Cribs (infant beds) are available for AUD 20.00 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 20.00 per stay
  • Rollaway bed fee: AUD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Jacana Apartments have a pool?

Yes, this property has an outdoor pool.

Is Jacana Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Jacana Apartments?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Jacana Apartments?

Check-out is at 10 AM.

Where is Jacana Apartments located?

Located in Thuringowa Central, this luxury aparthotel is steps from Riverway Stadium and Riverway Lagoon. Willows Shopping Centre is 0.4 mi (0.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Jacana Apartments Reviews

9.2

Wonderful

9.0

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 208 out of 337 reviews
Rating 8 - Good. 109 out of 337 reviews
Rating 6 - Okay. 13 out of 337 reviews
Rating 4 - Poor. 6 out of 337 reviews
Rating 2 - Terrible. 1 out of 337 reviews

Reviews

Verified review

10/10 Excellent

Debra

Liked: Cleanliness, check-in, communication, listing accuracy
The staff was excellent! The location was beautiful along the river and right beside the swimming lagoon and in the walking/biking track. There was even a movie in the park too on the Friday night. A fantastic place to stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Soraya

Liked: Cleanliness, room comfort, communication
Easy check in, secure parking, central location making for easy shopping.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Isiah

Liked: Cleanliness, amenities, property conditions & facilities, communication
close to the shops , and beautiful veiws of ross river. Very clean and friendly staff.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Shane

Liked: Property conditions & facilities, communication
It was in a great location
Stayed 3 nights in May 2024
Verified review

8/10 Good

Vera

Liked: Cleanliness, property conditions & facilities, communication
A good location for the event I was attending that weekend.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Paarldah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful view from balcony and friendly staff.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Angelo

Liked: Cleanliness, room comfort, communication

Great stay

Great location. Great room. Great kitchen. Great shopping around.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Annika

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay, the apartment had plenty of room for our family of 5, we could spread out and not feel on top of one another! The apartment was clean and had everything we needed!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Elly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location river views
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Dianne

Liked: Cleanliness, property conditions & facilities, communication
Very helpful staff. Lovely river walk and near municipal facilities. Nice cafe too.
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Marie-Chantal

Liked: Cleanliness, property conditions & facilities, communication
Beautiful on the water. Very noisy though.
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Renee

Liked: Communication
Good location. Rooms were good size, just needed a bit of improvements with the cleanliness of the room
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Terry

Liked: Cleanliness, amenities, property conditions & facilities, communication
The outlook over the river was very pleasant and relaxing. The apartment was well equipped and comfortable. Having secure parking was a big plus.
Stayed 9 nights in May 2024
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with beautiful views of the river. Walking distance to a varied selection of restaurants, cafes and takeaway as well as the supermarket, plus The Lagoon for a swim, the library and art gallery and plenty of parkland. Apartment was clean, spacious and kitchen functional.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Egan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was very clean and the room was a good size. We were right on the end next to the road so it was very noisy, hence 4 stars.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy access to the lagoons for the kids. Roomy apartment and clean and neat and tidy. Great value for money, really cheap price for the quality of the property.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Kylie

Liked: Cleanliness, amenities, property conditions & facilities, communication
We were staying for a local football competition so it was ideally located for our stay, spacious, had everything we needed for a long stay. Only criticism was the shower doors leaked water on the floor a lot.
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a wonderful stay. 4 nights. Close to everything we wanted. Some reviews mentioned road noises. I only heard a emergency vehicle go pass on 2 nights, but in Kitchen. Couldn't hear any noise in main bedroom.
Stayed 4 nights in Mar 2024
Verified review

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, communication
Lovely outlook over the Ross River. Near main road with some traffic noise. Security is good. Rooms only serviced once per week so you need to ask at reception for additional servicing at no additional cost.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, room comfort, communication

Fabulous location in Townsville.

Great location. We asked to move to another apartment as ours was very noisy. We were close to the hwy. The staff were fabulous and moved us to a much quieter apartment facing the river. We also asked for a late check-out which was accepted. The location is about a 5 minute walk to the Riverway lagoon. A must if you’re staying in the area. It’s free with great facilities.The library is next door with a good cafe.
View from our balcony.
Images of the pool next to the apartment block.
Stayed 6 nights in Oct 2023
Verified review

4/10 Poor

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
Great walking tracks, sporting and library facilities close by. Unit itself had stained carpet and a bedroom air conditioner that was so loud it prevented sleep. Light shines through the bedroom window due to very bright all night lights on outside verandah. The unit looks tired and dated.
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Robbie

Liked: Cleanliness, room comfort, communication
Efficient apartment close to everything we were interested in. Nice to have a washer & dryer but instructions on how to work them would have been appreciated. Had to learn by trial and error. Appreciated the on-site parking but next time we will rent a smaller vehicle. Our large car was a tight fit. Also appreciated the extensive walking paths near the facility. We took long walks every day.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Jodie

Liked: Room comfort, communication

Excellent Location

We stayed here because we were attending a concert at the Riverstage Stadium and the accommodation was only a five minute walk away. The two bedroom apartment was very spacious with a big balcony overlooking the river. It was very clean, apart from the bathroom which was a bit grimy. There was also hair behind the door. We had an undercover parking spot opposite the door to the building, which was included in the room rate. There is a cafe a short walk away (a couple of minutes) which is operated by the apartment complex, and very reasonably priced with great coffee. We would stay here again if needing accommodation in this area. Overall, it was good value.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Michael

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, close to shopping centre and other attractions
Stayed 2 nights in May 2026
Verified review

8/10 Good

Sally

Liked: Amenities, property conditions & facilities, communication
Nice place to stay not too far from everything.
Stayed 2 nights in Sep 2022