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Hotel Allen

Property class: 3

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Photo gallery for Hotel Allen

A poolside area with a wooden table, two white cushioned chairs, and a red chair. - Hotel Allen (North Ward)
An outdoor cafe with wooden tables and chairs, a BISTRO sign, and a view of the street. - Hotel Allen (North Ward)
A bar area with stools, a counter, and shelves with bottles. - Hotel Allen (North Ward)
A bar area with stools, a counter, and shelves with bottles. - Hotel Allen (North Ward)
A hotel room with two beds, a wooden headboard, a bedside lamp, and a framed picture on the wall. - Hotel Allen (North Ward)
Take advantage of a playground, laundry facilities, and a bar at Hotel Allen. The on-site restaurant, Hotel Allen Bistro, serves breakfast. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Single Room

A hotel room with a bed, a chair, a table, and a painting on the wall.

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Queen Room

A hotel room with a bed, a chair, a desk, a red minibar, a window with blinds, and an air conditioning unit.

Standard Queen Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

A hotel room with two beds, a window with a striped valance, an air conditioning unit, and a poster of the Townsville Post Office.

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Queen Suite

A living room with a sofa, a TV mounted on the wall, a ceiling fan, and a window with a view of the outdoors.

Queen Suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite with Kitchen

A hotel room with two beds, a ceiling fan, an air conditioning unit, a TV mounted on the wall, and a view of the outside through a sliding door.

Deluxe Suite with Kitchen

  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Family Suite

A hotel room with a large bed, a bedside table with a lamp, a poster on the wall, and a window with a view.

Family Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed, 1 Twin Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Two-Bedroom Superior Suite

A hotel room with a large window, a bed, a chair, a bench, and a ceiling fan.

Two-Bedroom Superior Suite

  • 62 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 Queen Bed, 3 Twin Beds and 1 Double Sofa Bed

View all photos for Queen Room

A hotel room with a bed, a small refrigerator, a ceiling fan, a poster on the wall, and a check-in counter.

Queen Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two-Bedroom Suite with Balcony

A hotel room with a checkered floor, a dining table with chairs, a sofa, a red minibar, and a ceiling fan.

Two-Bedroom Suite with Balcony

  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Three-Bedroom Suite with Kitchen

A bedroom with a bed, a chair, a pillow, a poster on the wall, and a bathroom visible through an open door.

Three-Bedroom Suite with Kitchen

  • 88 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite

A hotel room with three beds, a sofa, and a window with a view of palm trees.

Studio Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Located near the beach, Hotel Allen is in North Ward, a neighborhood in Townsville. Perc Tucker Regional Gallery and Maritime Museum of Townsville are cultural highlights, and travelers looking to shop may want to visit Cotters Market and Fairfield Central Shopping Centre. Strand Waterpark and ReefHQ are also worth visiting. Visit our Townsville travel guide
View more Motels in Townsville
Map
Eyre Street, North Ward, QLD, 4810

What's nearby

  • A coastal park with palm trees, a walking path, and a view of the ocean.
    The Strand Beach
    3 min walk - 0.2 miles
  • A cluster of purple flowers against a clear blue sky.
    Queens Gardens
    3 min walk - 0.2 miles
  • A sunset over a beach with palm trees and a calm sea.
    Strand Park
    6 min walk - 0.4 miles
  • A plaque with the inscription "HAVE A GOOD TIME CASTLE."
    Castle Hill
    12 min walk - 0.6 miles
  • Townsville Sports Reserve
    11 min walk - 0.6 miles

Getting around

  • Townsville Station
    7 min drive
  • Townsville, QLD (TSV)
    11 min drive

Restaurants

  • Hotel Allen
    1 min walk
  • Subway
    2 min walk
  • Tobruk Kiosk
    11 min walk
  • Box Boy Coffee
    13 min walk
  • Vitti
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Allen Bar
  • Hotel Allen Bistro

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Toaster

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Arrivals after midnight cannot be accommodated at this property.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Frequently asked questions

Does Hotel Allen have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Hotel Allen pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Allen?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Allen?

Check-out is at 10 AM.

Where is Hotel Allen located?

Located in North Ward, this motel is within a 5-minute walk of The Strand Beach, Queens Gardens, and The Strand. The Strand and Strand Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Allen Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 34 out of 52 reviews
Rating 8 - Good. 13 out of 52 reviews
Rating 6 - Okay. 3 out of 52 reviews
Rating 4 - Poor. 1 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very nice well equipped room, comfortable beds and good shower.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location , clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Very clean and close to all amenities. Staff very friendly and helpful
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great stay……………………………….
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern, excellent staff at the great venue
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value considering how close to everything it is 10 mins drive to airport 1 min walk to Cole’s 2 mins walk to the beach
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very nice room and exceptionally comfortable bed and pillows. Thanks
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to The Strand. Cool retro vibe. Great food and super fast room service. Can hear thenoise from the pub a little bit but definitely not too loud to be annoying.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
An older hotel style room. Bed was comfortable. Pool immediately below room can be noisy. Also this is a large hotel.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room and Family friendly.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good clean hotel in a good location with a reception desk that was still open when I checked in.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, the rooms are lovely would definitely stay again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and perfect location
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and friendly; hotel recently refurbished. Traffic noise the main drawback
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pub recently refurbished, its got a retro look and staff where wonderful. Would stay again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Hotel Allen. We will be staying every time we are in Townsville for Athletics Carnivals. Great staff & services.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Property was still undergoing renovations with workers starting early Parking not secure Overpriced for a single room even at peak time.
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Condom in bathroom. No microwave. And no refund
Stayed 14 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clran
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , lot of traffic noise was the only negative
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Stayed 1 night in Aug 2026