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Hotel Allen

3.0 star property
Travelers unwind in a laid-back atmosphere just steps from Magnetic Island Ferry Terminal, cooling off in the pool or catching up with complimentary newspapers

Choose dates to view prices

Photo gallery for Hotel Allen

Outdoor pool - Hotel Allen (North Ward)
Queen Suite | Iron/ironing board, free WiFi, bed sheets - Hotel Allen (North Ward)
Single Room | Iron/ironing board, free WiFi, bed sheets - Hotel Allen (North Ward)
Three-Bedroom Suite with Kitchen | Living area | 45-inch Smart TV with digital channels - Hotel Allen (North Ward)
Standard Queen Room | Iron/ironing board, free WiFi, bed sheets - Hotel Allen (North Ward)
Hotel Allen creates a relaxed retreat in North Ward's center. Guests cool off in the outdoor pool, handle laundry on-site, socialize with drinks at the bar, or enjoy friendly competition at the billiards table - all within an easygoing atmosphere that invites connection.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Queen Room

Standard Queen Room | Iron/ironing board, free WiFi, bed sheets

Standard Queen Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Queen Suite

Queen Suite | Living area | 45-inch Smart TV with digital channels

Queen Suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite with Kitchen

Deluxe Suite with Kitchen | Iron/ironing board, free WiFi, bed sheets

Deluxe Suite with Kitchen

  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite | Iron/ironing board, free WiFi, bed sheets

Family Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed, 1 Twin Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Two-Bedroom Superior Suite

Two-Bedroom Superior Suite | Iron/ironing board, free WiFi, bed sheets

Two-Bedroom Superior Suite

  • 62 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 Queen Bed, 3 Twin Beds and 1 Double Sofa Bed

View all photos for Queen Room

Queen Room | Iron/ironing board, free WiFi, bed sheets

Queen Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two-Bedroom Suite with Balcony

Two-Bedroom Suite with Balcony | Living area | 45-inch Smart TV with digital channels

Two-Bedroom Suite with Balcony

  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Three-Bedroom Suite with Kitchen

Three-Bedroom Suite with Kitchen | Iron/ironing board, free WiFi, bed sheets

Three-Bedroom Suite with Kitchen

  • 88 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite

Studio Suite | Iron/ironing board, free WiFi, bed sheets

Studio Suite

  • 33 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Located near the beach, Hotel Allen is in North Ward, a neighborhood in Townsville. Perc Tucker Regional Gallery and Maritime Museum of Townsville are cultural highlights, and travelers looking to shop may want to visit Fairfield Central Shopping Centre and Willows Shopping Centre. Strand Waterpark and ReefHQ are also worth visiting. Visit our Townsville travel guide
View more Motels in Townsville
Map
Eyre Street, North Ward, QLD, 4810

What's nearby

  • The Strand showing tropical scenes and a garden as well as a small group of people
    The Strand Beach
    3 min walk - 0.2 miles
  • Queens Gardens featuring a park and forests
    Queens Gardens
    3 min walk - 0.2 miles
  • The Stand overlooking Magnetic Island #sunset #myhome #thisistownsville #queensland
    Strand Park
    6 min walk - 0.4 miles
  • Strand Waterpark
    8 min walk - 0.5 miles
  • Townsville Sports Reserve
    10 min walk - 0.6 miles

Getting around

  • Townsville Station
    7 min drive
  • Townsville, QLD (TSV)
    11 min drive

Restaurants

  • Cafe Spuntino
    13 min walk
  • Tobruk Kiosk
    11 min walk
  • Seaview Hotel
    3 min walk
  • Watermark Townsville
    8 min walk
  • Juliette's
    2 min walk

About this property

Hotel Allen

Motel located in North Ward
Consider a stay at Hotel Allen and take advantage of laundry facilities, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • ATM/banking services, a banquet hall, and luggage storage
  • A billiards/pool table and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 51 rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Hair dryers and shampoo
  • 45-inch Smart TVs with digital channels
  • Wardrobes/closets, toasters, and electric kettles

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Allen Bar
  • Hotel Allen Bistro

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Toaster

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Arrivals after midnight cannot be accommodated at this property.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Hotel Allen North Ward
Allen North Ward
Hotel Allen Motel
Hotel Allen North Ward
Hotel Allen Motel North Ward

Frequently asked questions

Does Hotel Allen have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Hotel Allen pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Allen?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Allen?

Check-out is at 10 AM.

Where is Hotel Allen located?

Located in North Ward, this motel is within a 5-minute walk of The Strand Beach and Queens Gardens. Strand Park and Strand Waterpark are also within 10 minutes.

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Reviews

Hotel Allen Reviews

7.6

Good

7.0

Cleanliness

7.8

Location

8.0

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 204 out of 732 reviews
Rating 8 - Good. 285 out of 732 reviews
Rating 6 - Okay. 142 out of 732 reviews
Rating 4 - Poor. 54 out of 732 reviews
Rating 2 - Terrible. 47 out of 732 reviews

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet location and close to The Strand.
Stayed 3 nights in May 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very friendly room was clean enjoyed my stay
Stayed 3 nights in Sep 2023

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities
Staff were excellent, carpet and walls are worn but character of hotel was great. Would stay again
Stayed 1 night in Jul 2024

8/10 Good

Dane

Liked: Cleanliness, staff & service
Great value for money, clean room and bathroom
Stayed 3 nights in Jul 2024

8/10 Good

ian

Liked: Staff & service
Disliked: Cleanliness
price of stay it is dated cool helpfull staff
Stayed 4 nights in Apr 2024

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms. good location
Stayed 1 night in Aug 2024

6/10 Okay

Ina

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Family room was basic but spacious, location is great. Cheap option to stay in Townsville city centre
Stayed 3 nights in Apr 2024

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, nice quite establishment. Food available at property.
Stayed 8 nights in Jul 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities
Was enjoyable
Stayed 1 night in Aug 2024

6/10 Okay

Ryan

Liked: Staff & service
Disliked: Property conditions & facilities
The shower curtain was dirty, the bed was comfortable. Close to the beach at a budget price. Good location.
Stayed 1 night in Jun 2024

6/10 Okay

Lynette

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Convenient location, clean but old and fairly shabby bathroom fittings, basic beds etc. staff were unobtrusive. Guests enjoyed music available
Stayed 2 nights in Jul 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service
Excellent staff,

4/10 Poor

Evelyn

Liked: Staff & service
Disliked: Cleanliness, amenities
Proximity to the beach was awesome. The room we had was dirty.
Stayed 1 night in Jun 2024

8/10 Good

Rachel

Liked: Staff & service, amenities
Right next to Woolworths and some cafes/ small shops. Easy to find and park. Friendly and helpful customer service & hot shower.
Stayed 1 night in Aug 2024

6/10 Okay

Derek

Liked: Cleanliness, staff & service
Very noisy room, some sort of motor almost constantly on outside rom ran all night. Good location.
Stayed 2 nights in Jul 2024

4/10 Poor

Sam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were nice and accommodating as I had to alter my booking during a busy weekend for Townsville. The location was convenient, the stand is a nice place to stay, walking distance to everything we needed. The room itself needs renovations/repairs and was quite dirty.
Stayed 1 night in Jul 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service
The bed was comfortable, the shower was hot and the jug and TV worked. What else do you need? All good!
Stayed 1 night in Aug 2024

6/10 Okay

Terrence

Liked: Staff & service
Disliked: Property conditions & facilities
Good value so close to The Strand but bed uncomfortable and room smelled stale and was in a generally poor state of repair. Restaurant food was good, however.
Stayed 1 night in Sep 2023

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Great location. Unable to lock window on arrival but it was fixed later in the day after we advised. While clean it could do with some paint and freshening up. Dinner meal was nice but they forgot to put in a few listed ingredients. We felt comfortable enough staying here for the price we paid.
Stayed 3 nights in Feb 2024

8/10 Good

ROBYN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I love Hotel Allen but feel it is desperately in need of money being spent on it ie new paint, refurbishment etc. When it rained the window leaked on to the single bed in my room so I'm happy there was nobody sleeping in that bed. But otherwise it was quiet, clean, excellent location, enjoyed swimming in the pool. If I had the money I'd buy it myself, sitting on a gold mine in the location etc
Stayed 5 nights in Mar 2024

8/10 Good

Alek

Liked: Staff & service
Disliked: Property conditions & facilities
I was there for 5 nights. I found the staff to be quite friendly. Overall, I was happy with my stay. My only gripe is the cleanliness. There was hair all over the floor and toilet lid (I’m bald so I know it wasn’t mine!), and when I spoke to ‘housekeeping’ they directed me to the vacuum cleaner for me to clean it up. I just didn’t think I should have to do that considering I was the guest and I didn’t just pay for 1 night.
Stayed 5 nights in Jan 2024

6/10 Okay

Coralie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We loved the location. Shops across the road plenty of restaurants very close by and very short walk to the Strand. The staff were wonderful very helpful. The pool area was very nice. The food in the restaurant was amazing and meals were very big. The bad was the rooms they were awful. Paint peeling from the walls and ceilings. No towel racks, shower in a dreadful condition as was the handbasin, nowhere to put anything. The beds were quite old and not very comfortable.The jug in the room smelt of mould so we didn't use it.The whole room needed to be gutted and redone. Would we stay here again.NO. we checked out a day early and I was very surprised that they very kindly refunded our last night. So much to like at this place but the rooms leave so much to be desired.
Stayed 6 nights in Jun 2024

10/10 Excellent

Makka

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 3 nights in Apr 2024

10/10 Excellent

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Budget accommodation and convenient
Stayed 1 night in Jul 2024

8/10 Good

Tash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older style hotel with all necessary amenities, in a great position and well priced.
Stayed 3 nights in Jul 2024