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The Robert Towns

4.0 star property
Escape to this family-friendly haven where you can relax by the pool or explore nearby Queens Gardens.

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Photo gallery for The Robert Towns

Outdoor pool, sun loungers - The Robert Towns (Townsville)
Pet Friendly Room | In-room safe, iron/ironing board, free WiFi, bed sheets - The Robert Towns (Townsville)
Exterior - The Robert Towns (Townsville)
1 Bedroom Apartment (No Pets) | Living area | LCD TV - The Robert Towns (Townsville)
BBQ/picnic area - The Robert Towns (Townsville)
The Robert Towns, located near Castle Hill, offers a welcoming atmosphere perfect for families. Enjoy an outdoor pool and children's pool with sun loungers, free self parking, laundry facilities and in-room WiFi. Plus express check-out and tour/ticket assistance make your stay easy while the helpful staff have left a lasting impression on previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 1 Bedroom Apartment (No Pets)

1 Bedroom Apartment (No Pets) | Living area | LCD TV

1 Bedroom Apartment (No Pets)

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Queen Deluxe Room (No Pets)

Queen Deluxe Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Queen Deluxe Room (No Pets)

8.0 out of 10
Very good
(14 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room (No Pets)

Twin Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room (No Pets)

9.0 out of 10
Wonderful
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room (No Pets)

Family Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room (No Pets)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Pet Friendly Room

Pet Friendly Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Pet Friendly Room

7.2 out of 10
Good
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Twin Room (No Pets)

Deluxe Twin Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room (No Pets)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Queen Room (No Pets)

Standard Queen Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Queen Room (No Pets)

8.2 out of 10
Very good
(24 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Townsville, The Robert Towns is in the city center and near the beach. Shoppers can check out Willows Shopping Centre, while everyone can enjoy the natural beauty of Queens Gardens and Castle Hill. Looking to enjoy an event or a game while in town? See what's going on at Townsville Entertainment & Convention Centre. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Visit our Townsville travel guide
Map
261 Stanley Street, Townsville, QLD, 4810

What's nearby

  • Castle Hill
    Castle Hill
    5 min walk - 0.3 miles
  • Queens Gardens
    Queens Gardens
    8 min walk - 0.5 miles
  • The Strand Beach
    The Strand Beach
    13 min walk - 0.7 miles
  • Museum of Tropical Queensland
    Museum of Tropical Queensland
    15 min walk - 0.8 miles
  • North Queensland Stadium in Railway Estate a suburb of Townsville, Queensland, Australia.
    Queensland Country Bank Stadium
    16 min walk - 0.9 miles

Getting around

  • Townsville Station
    5 min drive
  • Townsville, QLD (TSV)
    14 min drive

Restaurants

  • McDonald's
    7 min walk
  • Cafe Spuntino
    3 min walk
  • A Touch of Salt
    9 min walk
  • Cowboys Leagues Club
    9 min walk
  • City Lane
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments

The front desk is open daily from 9:00 AM - 6:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of AUD 1 per accommodation, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 88 lbs per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: AUD 1 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Does The Robert Towns have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Robert Towns pet-friendly?

Yes, The Robert Towns allows cats and dogs (limit 2 total) with a maximum weight of up to 88 lbs per pet. There's a fee of AUD 1 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Robert Towns?

Check-in start time: 2:00 PM; Check-in end time: 9:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at The Robert Towns?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is The Robert Towns located?

This family-friendly Townsville hotel is located by the sea, within a 15-minute walk of Castle Hill and The Strand Beach. Queens Gardens and Museum of Tropical Queensland are also within 1 mi (2 km). Townsville Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Robert Towns Reviews

7.4

Good

7.6

Cleanliness

8.0

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 225 out of 810 reviews
Rating 8 - Good. 299 out of 810 reviews
Rating 6 - Okay. 155 out of 810 reviews
Rating 4 - Poor. 73 out of 810 reviews
Rating 2 - Terrible. 58 out of 810 reviews

Reviews

Verified

10/10 Excellent

Kyaw

Liked: Cleanliness, staff & service, amenities
Nice location, clean, dog friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was soooo comfortable and staff were really nice
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff, clean room
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Staff were awesome
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what we required, a clean room, a swimming pool to cool down, good location and easy walking distance to transport.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Really clean and reasonable condition given age of property. Pool and bbq area is great. Parking was a bit difficult when all rooms booked. Staff were friendly especially Bree the cleaner.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Connor

Liked: Amenities
Very welcoming, top service, lovely clean rooms
Stayed 1 night in Jun 2025
Verified

8/10 Good

Allison

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpfull .
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, very helpful.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, large clean room, good location, great value
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Eric

Liked: Staff & service
Disliked: Amenities
Good for a budget stay en route to Cairns
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of parking Close to dining
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Tanya

Liked: Property conditions & facilities
Very convenient for Cowboys games !
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was friendly, quick and efficient. I would highly recommend this hotel for a stay in Townsville. Central too.
Stayed 1 night in May 2025
Verified

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Enjoyed the stay with our pet
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
Helpful staff, easy parking, and restaurants walkable
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and comfortable always
Stayed 1 night in May 2025
Verified

8/10 Good

Dr Simon

Liked: Cleanliness, staff & service
Handy location and economical
Stayed 1 night in Mar 2024
Verified

8/10 Good

Neecia

Liked: Cleanliness, staff & service
The room was okay for the price point, the pool is lovely and has a great view. Don't forget they are un-manned after 6pm. Reception held onto our bags while we walked around Townville. All staff I meet including the room cleaner, maintenance gentlemen and reception staff were lovley.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service
Staff were extremely friendly and helpful. Went out of their way to be of assistance. Pool was absolutely magnificent.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in May 2025
Verified

8/10 Good

PAUL

Liked: Cleanliness, staff & service, amenities
Central location Power showers cold AC and good deep pool
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had read some bad reviews about this Motel however, it was a pleasant stay. Clean, had kitchen amenities, nicely kept grounds, friendly reception staff.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accomodating staff. Spacious rooms. Convenient location
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Charles Thomas

Liked: Amenities
Our room was clean and beds comfortable. Easy access to town
Stayed 3 nights in Nov 2023