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The Robert Towns

4.0 star property
Family-friendly hotel in Townsville with free parking

Choose dates to view prices

The Robert Towns, located near Castle Hill, offers a welcoming atmosphere perfect for families. Enjoy an outdoor pool and children's pool with sun loungers, free self parking, laundry facilities and in-room WiFi. Plus express check-out and tour/ticket assistance make your stay easy while the helpful staff have left a lasting impression on previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 1 Bedroom Apartment (No Pets)

1 Bedroom Apartment (No Pets) | Living area | LCD TV

1 Bedroom Apartment (No Pets)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 50 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Queen Deluxe Room (No Pets)

Queen Deluxe Room (No Pets) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Queen Deluxe Room (No Pets)

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room (No Pets)

Twin Room (No Pets) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Twin Room (No Pets)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room (No Pets)

Family Room (No Pets) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Family Room (No Pets)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Ceiling fan
Hair dryer
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Pet Friendly Room

Pet Friendly Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Pet Friendly Room

7.2 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room (No Pets)

Deluxe Twin Room (No Pets) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room (No Pets)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen Room (No Pets)

Standard Queen Room (No Pets) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Queen Room (No Pets)

8.0 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
261 Stanley Street, Townsville, QLD, 4810

What's nearby

  • Castle Hill - 5 min walk - 0.3 miles
  • The Strand Beach - 11 min walk - 0.6 miles
  • Queensland Country Bank Stadium - 16 min walk - 0.9 miles
  • Magnetic Island Ferry Terminal - 20 min walk - 1.1 miles
  • Townsville Entertainment & Convention Centre - 3 min drive - 1.6 miles

Getting around

  • Townsville Station - 5 min drive
  • Townsville, QLD (TSV) - 14 min drive

Restaurants

  • ‪City Life Cafe - ‬7 min walk
  • ‪Pedlar Project - ‬9 min walk
  • ‪Cowboys Leagues Club - ‬9 min walk
  • ‪The TapHouse Townsville - ‬7 min walk
  • ‪City Lane - ‬7 min walk

About this property

The Robert Towns

Upscale family-friendly hotel near Castle Hill
Located close to Queens Gardens and Museum of Tropical Queensland, The Robert Towns provides laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Express check-out, babysitting (surcharge), and a TV in the lobby
  • A banquet hall, barbecue grills, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at The Robert Towns offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Refrigerators, electric kettles, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of AUD 1 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 88 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: AUD 1 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville

Frequently asked questions

Does The Robert Towns have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Robert Towns pet-friendly?

Yes, The Robert Towns allows cats and dogs (limit 2 total) with a maximum weight of up to 88 lbs per pet. There's a fee of AUD 1 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Robert Towns?

Check-in start time: 2:00 PM; Check-in end time: 9:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at The Robert Towns?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is The Robert Towns located?

This family-friendly Townsville hotel is located by the sea, within a 15-minute walk of Castle Hill and The Strand Beach. Queens Gardens and Museum of Tropical Queensland are also within 1 mi (2 km). Townsville Station is 20 minutes by foot.

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Reviews

The Robert Towns Reviews

7.4

Good

7.6

Cleanliness

8.0

Location

8.0

Staff & service

6.6

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 218 out of 801 reviews
Rating 8 - Good. 298 out of 801 reviews
Rating 6 - Okay. 154 out of 801 reviews
Rating 4 - Poor. 73 out of 801 reviews
Rating 2 - Terrible. 58 out of 801 reviews

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
easy walking distance to shops NOT ENOUGH PARKING SPACES
Stayed 4 nights in Oct 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, very helpful.
Stayed 7 nights in May 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of parking Close to dining
Stayed 2 nights in Oct 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy no fuss place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts of this facility are wonderful. They are responsive and kind. The room we stayed in was well presented, hygenic, and very comfortable. We cant thank you enough. We'll definitely be back.
Stayed 1 night in Mar 2025

8/10 Good

Dr Simon

Liked: Cleanliness, staff & service
Handy location and economical
Stayed 1 night in Mar 2024

6/10 Okay

Devin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a bit dirty, the restaurant was closed and has been for years apparently. The paint was coming off the wall, curtains didn’t close all the way and let light in through the night. Not a great experience overall
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only stayed 1 night - check in was very easy & room bery clean & comfortable
Stayed 1 night in Jul 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accomodating staff. Spacious rooms. Convenient location
Stayed 5 nights in Jun 2024

8/10 Good

JAMIE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool area
Stayed 3 nights in Jun 2023

8/10 Good

Rick

Well maintained
Stayed 1 night in Oct 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place to stay. very good service also i will like to thank Jes for her services.
Stayed 4 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and supportive with the property being exactly as advertised. Thank you for an enjoyable stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for one night and was quite impressed. It was an easy walk to the goat track up Castle Hill, the cbd, and a nice 2km walk to the Casino.
Stayed 1 night in Jun 2023

6/10 Okay

Brad

Disliked: Property conditions & facilities
Property is close to CBD, overall the property is 2.5 to 3 star.
Stayed 5 nights in Jun 2023

8/10 Good

Michaela

Liked: Staff & service
Was good for the price we paid
Stayed 4 nights in Jul 2022

10/10 Excellent

Debra

Liked: Cleanliness, staff & service
Very convenient with the kids
Stayed 4 nights in Dec 2023

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
As a repeat customer, I was pleasantly surprised by the large upstairs room which was clean and quiet. The staff were responsive and had convenient options for my late check in/early check out needs.
Stayed 1 night in Dec 2023

8/10 Good

Leesa

Liked: Staff & service
Overall it was good but beds were hard and not enough parking Staff were nice and helpful
Stayed 3 nights in May 2023

8/10 Good

Rebekah

Liked: Staff & service, property conditions & facilities
Everything was good, but is a 20min walk to the strand I thought it was only 10mins when I booked
Stayed 3 nights in Aug 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2023

8/10 Good

Tracey

Liked: Cleanliness, staff & service
The rooms are a bit dated and because we went to the pink concert it was way overpriced
Stayed 2 nights in Mar 2024

8/10 Good

Wen-ni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist is very friendly, room is good. Wifi and dryer are not working during our stay(3 days). Otherwise everything is pretty good.

2/10 Terrible

Tze

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel was an utter nightmare. From the moment I walked in, I was greeted by a musty, unpleasant odor that screamed of neglect. The room was nothing like what they advertised—scam and false marketing at its best.

8/10 Good

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weeks holiday

Good location, close to city central. Quiet area. Nice pool, needs a hand rail though and nice BBQ .area. New manager very obliging. Some upgrades to units are being done.
Stayed 7 nights in Nov 2022

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