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Clarion Hotel Townsville

4.5 star property
Luxury hotel with a restaurant and a bar

Choose dates to view prices

Photo gallery for Clarion Hotel Townsville

Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe
Exterior
Bar (on property)
Clarion Hotel Townsville offers a convenient location near the Magnetic Island Ferry Terminal. Travelers appreciate the warm atmosphere, dry cleaning services, on-site restaurant, and in-room WiFi. The lobby provides newspapers for guests to relax at this upscale property.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Bathrobes
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Bathrobes
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Bathrobes
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
201 Sturt Street, Townsville, QLD, 4810

What's nearby

  • Castle Hill - 5 min walk - 0.3 miles
  • Queensland Country Bank Stadium - 11 min walk - 0.6 miles
  • The Strand Beach - 15 min walk - 0.8 miles
  • Magnetic Island Ferry Terminal - 18 min walk - 1.0 mile
  • Townsville Entertainment & Convention Centre - 3 min drive - 1.4 miles

Getting around

  • Townsville Station - 16 min walk
  • Townsville, QLD (TSV) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪A Touch of Salt - ‬5 min walk
  • ‪City Life Cafe - ‬3 min walk
  • ‪Pedlar Project - ‬5 min walk
  • ‪Heydeys - ‬4 min walk

About this property

Clarion Hotel Townsville

Luxury hotel near Magnetic Island Ferry Terminal
At Clarion Hotel Townsville, you can look forward to dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • A front-desk safe, an elevator, and a vending machine
  • Newspapers in the lobby, a computer station, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Clarion Hotel Townsville feature perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Mini fridges, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Saturday (7:30 AM - 8:00 PM) and Sunday - Sunday (8:30 AM - 6:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Clarion Hotel Townsville
Clarion Townsville
Clarion Hotel Townsville Hotel
Clarion Hotel Townsville Townsville
Clarion Hotel Townsville Hotel Townsville

Frequently asked questions

Is Clarion Hotel Townsville pet-friendly?

No, pets are not allowed at this property.

How much is parking at Clarion Hotel Townsville?

Self parking is free at this property.

What time is check-in at Clarion Hotel Townsville?

Check-in start time: 2 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Clarion Hotel Townsville?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Clarion Hotel Townsville located?

Located in the heart of Townsville, this luxury hotel is within 1 mi (2 km) of Catholic Diocese of Townsville and Magnetic Island Ferry Terminal. Castle Hill and Perc Tucker Regional Gallery are also within 10 minutes. Townsville Station is 16 minutes by foot.

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Reviews

Clarion Hotel Townsville Reviews

8.8

Excellent

9.4

Cleanliness

8.2

Location

9.2

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 165 out of 284 reviews
Rating 8 - Good. 78 out of 284 reviews
Rating 6 - Okay. 31 out of 284 reviews
Rating 4 - Poor. 9 out of 284 reviews
Rating 2 - Terrible. 1 out of 284 reviews

Reviews

10/10 Excellent

Tinousi

Liked: Amenities
Safe
Stayed 4 nights in Sep 2025

10/10 Excellent

Kaela

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. Close to footy grounds
Stayed 1 night in Mar 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for their excellent service and location is perfect
Stayed 2 nights in Oct 2023

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jun 2022

10/10 Excellent

Leanne

Liked: Property conditions & facilities
Great customer service
Stayed 2 nights in Aug 2023

6/10 Okay

Dave

Liked: Cleanliness, staff & service

Claritin

Hotel is a bit run down and room had a nasty disinfectant odor. Everything worked but it was Australia Independence Day so that might have been part of the issues
Stayed 1 night in Apr 2025

8/10 Good

SOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short one night stay. No issues
Stayed 1 night in Feb 2024

6/10 Okay

Maxine

Liked: Cleanliness, staff & service
This property included parking in the price which is great. Unfortunately the property looks shabby and unkempt from outside and is decorated in very miserable colours inside giving it a dated feel.
Stayed 1 night in Mar 2023

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never knew the place was there and was very very surprised how good it was presented and managed. Upper carpark for my 4wd was rather difficult to enter and leave the space
Stayed 1 night in Jul 2022

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
We were disappointed that the Greek Restaurant was closed for refurbishment - which was the only reason we stayed here rather than down the road. Knowing that it is now going to be an Italian smorgasboard style place - we won't be back. The parking area was too small for the size of cars in the area.
Stayed 2 nights in Sep 2024

4/10 Poor

Lucien

Liked: Staff & service, amenities
Disliked: Cleanliness
The room, carpeted, smelled musty and everything was not spotless. It was impossible to open the windows to air out the room, and the air conditioner was slightly noisy. We slept poorly, especially because of the smell, and were really disappointed. However, the reception staff were very friendly.
Stayed 1 night in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reliable and Beautiful

I have loved the Clarion since my very first stay. The high level of customer service given by the on Duty Manager/Reception and overall quality of the hotel and the spacious rooms/design/layout is why it's one of my favourite hotels in Townsville and why I keep returning. I always choose a bath.. I like them so much that I wouldn't submit any negative feedback online but would rather notify them in-house. It's also convenient having an adjoining restaurant Yayo's with their Greek food and Merlo Coffee. The only thing I will add is for them to please bring back the cleaning product that had a sweet cinnamon type fragrance that reminded me of a Christmas fragrance.. it's preferred over the bleach 😉.
My bath
Stayed 1 night in Feb 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Telephone connection was broken. The bottom of the shower screen door pivot was rusted. There was no toilet brush. Opened and half used recyclable cutlery was left in the drawer. The bed was beautifully comfortable.
Stayed 1 night in Mar 2023

4/10 Poor

Kyle

Liked: Cleanliness

How can I NOT help you ?

This place is one step above youth hostel. The man at the reception in the evening was the worst employee and should be let go. How can I NOT help you? Should be on his calling card. He actually seemed annoyed that he had to look up from his phone. Please note there were no hairdryers in the rooms or to borrow from the front desk.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lin

Liked: Cleanliness
All the Reception staff were very friendly and helpful to me, an interstate visitor The room and bathroom was large and clean and the big surprise was the Nespresso coffee machine I would definitely stay here again should I find myself visiting Townsville in the future
Stayed 7 nights in Oct 2025

4/10 Poor

Janin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Die Zimmer zur Straße sind extrem laut. Wir haben leider nur noch das barrierefreie Zimmer buchen können und das war als andere als komfortabel. Auch ein barrierefreies Bad kann man schön gestalten. Ablagemögluchkeiten waren nicht vorhanden. Es war sehr alt und nach dem duschen, stand das ganze Bad unter Wasser. Der Stuhl im Schlafbereich steht vor Dreck. Positiv war der Parkplatz.
Stayed 2 nights in Sep 2025

8/10 Good

Sue

Liked: Staff & service, amenities, property conditions & facilities
The property is in a good location rooms are big but the bathrooms have no where to put clothes
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay and within walking distance of all we needed.
Stayed 2 nights in Jul 2025

10/10 Excellent

LEW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under new management and in the process of refurbishment. The staff, especially Annie the receptionist, were delightful. Happy, accommodating and friendly. Our room was clean, spacious and well serviced. Once the refurbishments are finished this will be an even more wonderful place to stay. In the center of the city and close to shopping and eateries - perfect.
Stayed 7 nights in Jul 2025

6/10 Okay

jodi

Liked: Cleanliness, staff & service
Disliked: Amenities
Disappointed paid $250 for king bed with tub…no tub, no cafe, no bar, no room service. Changed hands a few months ago and old owners took everything apparently. No microwave or toaster in room, just a kettle. Extremely basic for the high price. Was great to have a cup, teabag and milk to have a cuppa. Room was clean & bed comfy but very overpriced
Bed
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Within walking distance to everything we wanted to attend.great location.
Stayed 3 nights in Jul 2025

8/10 Good

Ronnie

Liked: Cleanliness, amenities
It’s a little worn down but overall good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

affordable and pleasant

Nice stay - very comfy bed - friendly staff - clean and bright bathroom - Curtains wouldnt open up ... but not to fussed
Stayed 1 night in Jun 2025

6/10 Okay

Teokotai

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I won’t recommend to many. Lack of information about excitement places, no parking for customers, staff who seems not interested working at the hotel, and no excitement about welcoming guests. Maybe because of long weekend but that’s not a good excuse.
Stayed 2 nights in Apr 2025

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